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Americas Best Value Inn & Suites - St. Charles / St. Louis

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Americas Best Value Inn & Suites - St. Charles \/ St. Louis
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99 Reviews from our TripAdvisor Community

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There are newer reviews for Americas Best Value Inn & Suites - St. Charles / St. Louis
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Showing 98: English reviews
Ashland, Missouri
Level Contributor
143 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed December 12, 2015

Not fancy, but clean with lots of amenities. You can't beat the location if you're staying in St. Charles. Lots of shopping, restaurants and only a $5-$10 cab ride from the Ameristar casino. As someone else pointed out, there is an odor in the hallway, but not in the rooms. I would definitely stay there again. Great value for the... More 

Helpful?
Thank VitaminMoose
Josh R, Manager at Americas Best Value Inn & Suites - St. Charles / St. Louis, responded to this review

Thanks for taking the time to let us know about your stay, it was great to have you as our guests. We're really glad that enjoyed our great amenities, amazing location, and clean rooms. We strive to give our guests the best experience and do everything we can to improve for our guests. We hope to see you again soon... More 

Falcon
Level Contributor
7 reviews
1 of 5 stars Reviewed December 10, 2015 via mobile

I booked this online as my daughter and I were in the St. Charles area and in need of a clean safe place to stay. Being that it was next to a Bass Pro Shops I figured the area had to be pretty safe for us. The reviews were mixed on it so I decided to take a chance. When... More 

Helpful?
Thank Phyllis F
Josh R, Manager at Americas Best Value Inn & Suites - St. Charles / St. Louis, responded to this review

We are truly very sorry for your experience and we apologize for the issues you had with your stay. Our maintenance person has checked your room and repaired the toilet handle as well as the lock. I have inspected your rooms and we will be deep cleaning both rooms with the rest of our regularly scheduled deep cleaning. Thanks for... More 

1 review
5 of 5 stars Reviewed December 3, 2015 via mobile

What a friendly great place. I would highly recommend this place to all my friends and family. Very clean rooms. Thank you for your hospitality and the warm welcome. The shower is amazing and I can't stress how CLEAN this place is

Helpful?
Thank Heather S
Josh R, Manager at Americas Best Value Inn & Suites - St. Charles / St. Louis, responded to this review

It was great to have you as our guest and to hear about how much you enjoyed our amazing clean rooms, friendly service, and spotless showers. We always strive to give our guests the best possible experience and service. Thanks for taking the time to share your good stay and for your recommendation. We look forward to seeing you again... More 

1 review
5 of 5 stars Reviewed November 22, 2015 via mobile

I've stayed in several ABVI hotels across the country and this one is by far the best. Staff was extremely helpful and went above and beyond to take excellent care of me and the group I was with. Great value and I will definitely be back!!

Helpful?
Thank Heather R
Josh R, Manager at Americas Best Value Inn & Suites - St. Charles / St. Louis, responded to this review

Thank you so much for your kind words it's great to hear how much you enjoyed your stay. Our friendly staff always does everything to make each stay amazing for our guests. We hope to see you again soon and would love to hear about your next awesome visit. Sincerely, Hanna P Manager More 

Lake Saint Louis, Missouri
1 review
1 of 5 stars Reviewed October 23, 2015 via mobile

These guys are a scam artist. Booked a room with them Saturday night, arrived Saturday night, we were told our room was booked for Friday night. After several arguments, and all rooms were booked, I started a debate with my credit card company and lost. They ended up charging us for the room and screwing us completely. Please take your... More 

Helpful?
Thank truthhurtshard
Josh R, Manager at Americas Best Value Inn & Suites - St. Charles / St. Louis, responded to this review

I am very sorry for your experience and that we could not accommodate you. Also, I apologize for any misunderstanding and inconvenience that you had during your visit. Thanks for for taking the time to leave your comments. We are taking this opportunity to see how we can improve for our future guests, and we encourage all of our valued... More 

Tulsa, Oklahoma
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed September 29, 2015

The reviews on this hotel were mixed enough for me to take a chance on booking a room for a two night family vacation. The price and the location were great for what we had budgeted to do, but I was really skeptical when I saw it from the outside...maybe it was fine on the inside...I was wrong. I went... More 

Helpful?
2 Thank elizabeth f
Josh R, Manager at Americas Best Value Inn & Suites - St. Charles / St. Louis, responded to this review

I am very sorry that we were not able to accommodate you for your stay in St. Charles. Your comments are very important and all of your concerns are being addressed by our management staff. I will be having our maintenance and housekeeping doing extra thorough room checks and deep cleaning all of our rooms and hallways to make sure... More 

Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 3, 2015

This is the second time we have stayed here. I enjoy being near Gordmans, Walgreen's, Bass Pro and Texas Roadhouse. Very CLEAN!!!!!! Rooms are spacious, the desk clerks are so helpful. Very easy to access.

Helpful?
1 Thank lameyer91
Josh R, Guest Relations Manager at Americas Best Value Inn & Suites - St. Charles / St. Louis, responded to this review

Dear lameyer91, It was great to have you back and we hope to see you again soon. We're glad that you had a great stay in our super clean spacious rooms and that you enjoyed our awesome location and all of the great shops in walking distance as well as our helpful knowledgeable staff. We hope you had a good... More 

Kirksville, Missouri
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed August 3, 2015

I took a chance on this hotel having never stayed at any location of this chain before; and being a creature of habit I tend to stick with the same few hotel chains I have stayed with for years since I can pretty well assume what the hotel will be like based on the average of the rest of the... More 

Helpful?
1 Thank MijBeviin
Josh R, Guest Relations Manager at Americas Best Value Inn & Suites - St. Charles / St. Louis, responded to this review

Dear MijBeviin, We're really happy that you took the time to review your stay and let us know about your great visit. I'm glad you enjoyed our great location, super clean rooms, the free hot breakfast. We hope you had an amazing meal at Concetta's. All of our great staff does everything they can to provide the most comfortable stay... More 

Sundsvall, Sweden
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed July 22, 2015 via mobile

My family and I visited this hotel on our cross-country move. Hotel ratings can be difficult, but I will give my opinion on the hotel. Positives - The hotel location is convenient to the highway, which was one of the deciding factors for choosing the hotel. Regarding cleanliness, the hotel is mostly clean. The rooms are large, which was convenient... More 

Helpful?
Thank Sanningssokare
Josh R, Manager at Americas Best Value Inn & Suites - St. Charles / St. Louis, responded to this review

Dear Sanningssokare, We're really glad that you had a good stay with us and that you took the time to share your experience with us so that we can continue to provide our guests with great stays as well as improve for our future guests. I'm glad that you liked our clean spacious rooms and our convenient location next to... More 

Lebanon, Missouri
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 12, 2015

Against my better judgement, I decided to stay here because the wedding party was here. Wow, do I regret that! The bathroom had water damage and mold on the ceiling, and the fan didn't exist. There was a light bulb and an open area around it in the ceiling of the bathroom. The phone was filthy, and missing buttons; it... More 

Helpful?
3 Thank Esther H
Josh R, Guest Relations Manager at Americas Best Value Inn & Suites - St. Charles / St. Louis, responded to this review

Dear Guest, I am very sorry for your experience at check out and for your stay not meeting your expectations. Thank you for sharing your experience and commenting on your stay. We have had our maintenance staff repair each of the issues with your stay. Our great housekeeping staff is taking extra care to make sure that every room is... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
3 story interior corridor with elevator. FREE parking and guest breakfast. Renovated 2010. All spaces sprinkled. HSIA and Business Center. Indoor heated pool. Guest Laundry and Fitness Center. Pet friendly (charge). Next to Bass Pro Shop in the Mark Twain Mall, I-70 exits 229 and 229B. Next to Texas Road House Restaurant. Gas and diesel nearby. Restaurants nearby. 20 minutes from downtown St. Louis. Near Ameristar Casino. 30 miles from Six Flags/St. Louis. Renovated 2010. Near St. Charles Historic District. Near the Verizon Amphitheatre and the St. Charles Family Arena. FEMA = MO 0594. ... more   less 

Additional Information about Americas Best Value Inn & Suites - St. Charles / St. Louis

Address: 1310 Bass Pro Dr, Saint Charles, MO 63301-2461
Location: United States > Missouri > Saint Charles
Price Range: $92 - $136 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Americas Best Value Inn & Suites - St. Charles / St. Louis 2.5*
Number of rooms: 64
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Also Known As:
Americas Best Value Inn And Suites - St. Charles / St. Louis
Americas Best Value Inn & Suites - St. Charles / St. Louis Hotel Saint Charles
Best Western Saint Charles
Saint Charles Best Western
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