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TownePlace Suites St. Louis St. Charles

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TownePlace Suites St. Louis St. Charles
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103 Reviews from our TripAdvisor Community

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Showing 103: English reviews
Portland, Oregon
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

We stayed in a 2 bedroom place with my sister, our two young kids, and small terrier in room 302. The kitchenette and spaces were great. And I was pleasantly surprised to see Paul Mitchell products and some other nice brand shampoos and even make-up removing wipes. The staff was fantastic and the breakfast was a smorgasbord of yumminess. The... More 

Helpful?
1 Thank Amy A
Tallahassee, Florida
Level Contributor
107 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
2 of 5 stars Reviewed July 20, 2016 via mobile

I hardly ever use two stars, but this hotel needs a lot of work. Staff is kind, that isn't the issue. First, good luck finding it. No signage...it is behind Golden Corral. The room was dirty. The light switch in the bathroom was so disgusting I couldn't cleaning it scrubbing at it. Then morning came and the dryer wouldn't work... More 

Helpful?
1 Thank jojostew
Danielle H, Manager at TownePlace Suites St. Louis St. Charles, responded to this review

Thank you for taking the time to give feedback on your recent stay with us. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the issues you encountered during your stay. We have shared your feedback with the... More 

Travelers are raving about these Saint Charles hotels

Kansas City, Missouri
Level Contributor
42 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed July 20, 2016 via mobile

Stayed in unit #117: 2 bedroom 1 bath condo. The unit was spacious, very comfortable and extremely clean. We had a kitchenette complete with fridge, microwave and oven. We stayed just one night on our way from KCMO to KY on a road trip. Checking in/out was easy. Really enjoyed our stay and hope to be back one day! Keep... More 

Helpful?
2 Thank Chadndee
Miami, Florida
Level Contributor
118 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed July 6, 2016

We got a very nice upgrade to a 2 bedroom suite on the third floor. Our silver elite status was truly recognized. Front Desk was very helpful and always with a smile. Nice laundry facilities. Outdoor swimming pool, complimentary breakfast.

Helpful?
1 Thank krashivaya
Missouri
Level Contributor
167 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed June 26, 2016 via mobile

Nice spacious room, a ll employees are so nice. Breakfast not bad but missing a few key selections. Pool in the sun most of the day so water was nice. Our check-in time was stated as 3pm but we were told our room was not ready when we arrived at 3:15pm so we had to wait 15 minutes. In their... More 

Helpful?
1 Thank DavidA1010
Greenville, South Carolina
Level Contributor
118 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed June 25, 2016

It would be nice if Marriott or the franchise who owns it would put a sign on the main road, so you gotta work to find it behind the Golden Corral. But once you are there, it's worth it. We stopped after 12 hours on the road from DEN, we used Marriott pts and at only 7,500 it was well... More 

Helpful?
2 Thank Vic S
Toronto, Canada
Level Contributor
104 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed June 24, 2016

Although difficult to find at first (now behind a church and accessed from a plaza next door), that was all we might complain about. The room was modern, clean and just fine, the staff friendly and helpful and the breakfast buffet decent.

Helpful?
1 Thank WIvebeenthere
SC
Level Contributor
144 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed June 10, 2016 via mobile

I booked this for 2 nights, then read reviews. I was skeptical. Turns out there was no cause for concern. It has been renovated and I found glue on the counter. Looks like the construction had clean up issues but didn't see anything major. The walls/ceiling were thin, as someone mentioned or the people above us were stomping. The door... More 

Helpful?
2 Thank starketcher
Chattanooga, Tennessee
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 7, 2016

The hotel was very clean and the bed was absolutely amazing! I left 2 hours later than planned just so that I could lay in it longer. The hotel is conveniently located to several restaurants and convenience stores. The front desk person wasnt very welcoming and people were out by the pool late being very noisy, but other than that,... More 

Helpful?
1 Thank LanayX
Laramie, Wyoming
Level Contributor
81 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed May 9, 2016

We stayed here once before.. probably never again. The dog in the room was howling.. this went on for several days. I assume when the owners went out... we did complain to the front desk but no results, Kitchenette very basic, the can opener was rusty. Bed was adequate. Room service kept the room clean, so that was nice. Avoid... More 

Helpful?
2 Thank Petexian
Danielle H, Manager at TownePlace Suites St. Louis St. Charles, responded to this review

Thank you for taking time to give us your feedback on your recent stay. Please accept my sincerest apology for the issues you encountered while staying with us. Please feel free to contact me with any further comments or concerns you have. Again, thank you for the feedback. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service

Additional Information about TownePlace Suites St. Louis St. Charles

Address: 1800 Zumbehl Rd, Saint Charles, MO 63303-2761
Location: United States > Missouri > Saint Charles
Price Range: $123 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — TownePlace Suites St. Louis St. Charles 2*
Number of rooms: 95
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Also Known As:
Towneplace Suites St. Louis St. Charles Hotel Saint Charles
Towneplace Suites Saint Charles
Saint Charles Towneplace Suites
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