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Embassy Suites by Hilton St. Louis St. Charles

1,330 reviews
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Traveler (117)
Room & Suite (50)
Dining (6)
Overview
  • Excellent65%
  • Very good21%
  • Average8%
  • Poor3%
  • Terrible3%
Travelers talk about
“happy hour”(51 reviews)
“cook to order”(29 reviews)
Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3.5 Star Hotel
All hotel details
Offers from Embassy Suites by Hilton St. Louis St. Charles
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Mar 5Mar 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,330)Write a Review
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421 - 425 of 1,329 reviews
Reviewed August 10, 2016

Excellent service, rooms and atmosphere. The free parking was a advantage. Well trained, area knowledge, friendly staff made our experience even better. The was no noise filtering to the sleeping area even though the facility was full.

Review collected in partnership with Embassy Suites Hotels
Thank Eugene K
Response from Ron1928, Manager at Embassy Suites by Hilton St. Louis St. CharlesResponded August 11, 2016

Thank you for the kind review. I am so pleased we were able to meet your expectations. Especially when you consider how close we are to the highway and it did not interrupt your sleep. We look forward to servicing you in the future.

Reviewed August 8, 2016 via mobile

I stayed here 2 nights starting July 27 and used it as a home base to show my grandson sights of St Louis (Gateway Arch, Forest Park, Cathedral Basilica). Breakfast is always excellent but the custom line was a bit of a wait. The hotel...More

Thank Mizzou1965
Response from Ron1928, Manager at Embassy Suites by Hilton St. Louis St. CharlesResponded August 9, 2016

So very pleased to hear you enjoyed your stay with your grandson. I do apologize about the long wait in the omelet line. I'm working hard to figure that one out. Please consider us for future stays, the highway project is scheduled to be completed...More

Reviewed August 5, 2016

I was in town for a convention which was held in the attached convention center. The room was very nice and comfortable. The breakfast was good, however, the lines for omlets was very long at times. Only one cook. Check in was super smooth as...More

Thank forvm
Response from Ron1928, Manager at Embassy Suites by Hilton St. Louis St. CharlesResponded August 6, 2016

Thank you for taking the time to review our hotel. Yes the omelet line gets long however there should have been two cooks available so i do apologize for the wait. I will have to look into that situation. The highway has been a terrible...More

Reviewed August 3, 2016

Spent three nights. Very quiet on the fourth floor. The building is an old Dillard Department store, remodeled to hotel rooms. Bedroom separated from living room with a good door. Two large screen TV's, microwave, refrigerator, lots of drawer space for longer stays. Breakfast excellent...More

Thank dennis w
Response from Ron1928, Manager at Embassy Suites by Hilton St. Louis St. CharlesResponded August 4, 2016

We are very pleased to hear you enjoyed your stay and our property. Not everyone realizes the history of our building is unique. We look forward to servicing you in the future.

Reviewed August 2, 2016

Excellent staff and hotel. Easy check in and they made sure our group was all together. The breakfast is awesome and the food served at the banquet was delicious too. Would definitely recommend this hotel to everyone.

Review collected in partnership with Embassy Suites Hotels
Thank Geno C
Response from Ron1928, Manager at Embassy Suites by Hilton St. Louis St. CharlesResponded August 4, 2016

I am so very pleased to hear you enjoyed your stay. Please consider us for future stays business or pleasure.

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18384858687266
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free Parking
Fitness Center with Gym / Workout Room
Room Service
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Room Service
Business Center with Internet Access
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
$157 - $289 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Saint Charles
#3 Family Hotel in Saint Charles
#3 Romantic Hotel in Saint Charles
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$157 - $289 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Saint Charles
#3 Family Hotel in Saint Charles
#3 Romantic Hotel in Saint Charles
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (117)
Room & Suite (50)
Dining (6)
Pool & Beach (2)
Questions & Answers
Ask a question
Karen P
August 9, 2017|
AnswerShow all 3 answers
Response from DisneyBrian | Reviewed this property |
1.2 miles - very close and easy to get to. Hollywood Casino is about 5 miles away and just across the bridge.
2
Votes
Linda M
July 7, 2017|
Answer
Response from M6059INsusanh | Reviewed this property |
All of their rooms are Suites with a bedroom and a living room with a pull out sofa for the 15 year old.
0
Votes
Sarah U
June 15, 2017|
AnswerShow all 2 answers
Response from jerilynj2017 | Reviewed this property |
It does. The hotel shuttle will drop off within 3 miles of the hotel.
0
Votes
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Room Tips
"A room on a high floor may be best if you want quiet, and are trying to avoid a spot -light from the back..."
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"Go somewhere else"
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"I always request a room away from the elevator and ice machines."
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"Higher rooms are quieter since all rooms have a door that faces the lobby."
Read review
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