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Best Western Plus The Charles Hotel

640 reviews
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Traveler (22)
Room & Suite (19)
Dining (7)
Overview
  • Excellent47%
  • Very good33%
  • Average12%
  • Poor6%
  • Terrible2%
Travelers talk about
“front desk”(76 reviews)
“bass”(21 reviews)
“texas roadhouse”(18 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Family Rooms
2.5 Star Hotel
All hotel details
Offers from Best Western Plus The Charles Hotel
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
Mar 4Mar 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (640)Write a Review
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Traveler rating
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LanguageEnglish
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Show reviews that mention
All reviewsfront deskbasstexas roadhouseroom was cleangreat staywithin walking distancestay there againshopping centervery nice hoteleasy accessindoor poolstaff was friendlyst louisbusiness tripwaffleshot breakfastfree breakfast
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1 - 5 of 636 reviews
Reviewed 2 days ago

This was my 3rd visit and each time have had exceptional service and professionalism. James and the other front desk staff are awesome. He goes above and beyond to address any question or concern. The rooms are very clean and beds comfortable. Very nice breakfast...More

Thank _912asth
Hotel's Favorite
Reviewed December 4, 2017

Decided to visit saint charles for the historical districts Christmas traditions. Also looking for a room with a jacuzzi, so this location looked to be a great fit. Gave us a great military discount as well. The staff were absolutley great. Rooms were clean and...More

Review collected in partnership with Best Western
Thank Kelly K
Response from Greeley R, General Manager at Best Western Plus The Charles HotelResponded December 5, 2017

Hi Kelly, Thank you for providing feedback about your recent experience at the Best Western Plus-The Charles Hotel. I am glad you found our staff to be friendly and hospitable. Our most important goal is to make our guests feel welcomed and comfortable. We hope...More

Reviewed 5 days ago via mobile

Cody S was very personable and polite. He informed us he was new to this hotel but did a great job informing us about hours of breakfast, pool, and even popcorn. He made sure we were taken care of throughout our stay. The room was...More

Thank J L
Response from Greeley R, General Manager at Best Western Plus The Charles HotelResponded 4 days ago

Dear Valued Guest - Thank you for taking the time to share your experience with us. We're very happy to hear that you enjoyed your stay. We will be sure to follow up on the condition of the sofa sleeper. Thank you again for your...More

Reviewed 4 weeks ago

Our room was spacious and comfortable if you slept in a bed. The pull out sofa sleeper was terrible. Breakfast area was well stocked and clean with lots of room. Fitness area and pool were also nice. Katie at the front desk is great.More

Thank Keith R
Response from Greeley R, General Manager at Best Western Plus The Charles HotelResponded 3 weeks ago

Hi Keith - Thank you for taking the time to share your experience with us. We're very happy to hear that you enjoyed your stay. We will be sure to follow up on the condition of the sofa sleeper. Thank you again for your visit...More

Reviewed January 12, 2018

Comfortable room. Awesome Staff. Large breakfast selection. Conveniently located to St. Charles attractions (Casino, Bass Pro, Downtown Area). Warm pool. Clean fitness center. Very CLEAN. Close parking. We highly recommend and will be returning.More

Review collected in partnership with Best Western
Thank L2217IOmichaels
Response from Greeley R, General Manager at Best Western Plus The Charles HotelResponded January 15, 2018

Dear Valued Guest, Thank you for providing feedback about your recent experience at the Best Western Plus-The Charles Hotel. I am glad you found our staff to be friendly and hospitable. Our most important goal is to make our guests feel welcomed and comfortable. We...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet ( WiFi )
Free Parking
Restaurant
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Business Center with Internet Access
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Banquet Room
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
$95 - $147 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Saint Charles
#4 Family Hotel in Saint Charles
#5 Romantic Hotel in Saint Charles
#9 Business Hotel in Saint Charles
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
$95 - $147 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Saint Charles
#4 Family Hotel in Saint Charles
#5 Romantic Hotel in Saint Charles
#9 Business Hotel in Saint Charles
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (22)
Room & Suite (19)
Dining (7)
Pool & Beach (2)
Family and Play Areas (1)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
nick c
February 10, 2018|
AnswerShow all 4 answers
Response from blehnert | Reviewed this property |
We didn't have one or use one. As other writer's suggested, check out the suites.
0
Votes
Chris J
February 2, 2017|
Answer
Response from Greeley R | Property representative |
Hi Chris - We are able to accommodate semi-truck parking. We look forward to your arrival. Thank You
1
Vote
Linda Z
January 9, 2017|
AnswerShow all 3 answers
Response from Greeley R | Property representative |
Good Afternoon, I would recommend reaching out to our reservations department by calling 1-855-811-1451 or our direct property number which is 636-946-6936. We would be glad to assist you with checking availability for... More
0
Votes
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12
Room Tips
"ask for the first floor if you struggle with stairs"
Read review
"I would recommend a Room on the North Side, away from the Hiway"
Read review
"Get a lower floor to avoid elevators."
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"Rooms away from the highway are quieter."
Read review
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