We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Holiday Inn Express Hotel & Suites St Charles

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Holiday Inn Express Hotel & Suites St Charles
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

102 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Showing 101: English reviews
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

I was in town visiting family, this hotel was conveniently located. Hotel offers a free breakfast, fast, friendly &efficient staff. I have nothing but good thing to say about my stay and will definitely stay here again!

Helpful?
Thank socmom14
Winchester, Virginia
Level Contributor
112 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

New building! Nice looking, clean, high ceilings, salt water indoor pool, laundry, nice business center & AM breakfast. Good location, in a light industrial center. Plenty of places to eat, but will need transportation. Good pricing. Nice spacious guest room where everything works! Quiet, even though there is a railway right next door. Recommend!

Helpful?
Thank Michael D
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

This is a newer, nice and clean hotel in a very convenient location. It's surrounded by restaurants and super easy freeway access. The staff was courteous and friendly. If you're in the STL suburbs this is a perfect hotel for business or family trips.

Helpful?
Thank Aaron J
O'Fallo
1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

These folks are not friendly or care about customer service. I'm a Spire Elite member (the highest IHG membership has), I ordered a room online not seeing a cancelation policy (you have to click details for another link to learn about them), my client told me not to stay here, so I called within 40 minutes to cancel (they did... More 

Helpful?
Thank Rocky s
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites St Charles, responded to this review

Dear Rocky s, First of all, thanks for taking the time to share your experience. As a valued Spire Elite member, I am very sorry to hear about the dismay you had towards the reservation issues you had. I have sent you a private message in an effort to obtain additional information about this experience, and the opportunity to restore... More 

St. Charles, Missouri, United States
Level Contributor
47 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 1, 2016

I like that you can sleep more than 4 in some of the rooms, but I won't go back for a staycation because they did not put in a hot tub. For our family, that is a deal breaker. The kids swim in the pool, the adults are in the hot tub. :(

Helpful?
Thank Heather G
HIEStCharles, General Manager at Holiday Inn Express Hotel & Suites St Charles, responded to this review

Dear Heather G, We are happy to learn your family was comfortable in the oversized rooms that we offer. We hope that the kids enjoyed the pool even though we do not have the hot tub the adults had hoped for. Hopefully all other aspects of your stay were wonderful and you will choose IHG for your next staycation with... More 

Florida
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 30, 2016

This hotel really disappointed me. I called and made a reservation for 2 rooms. I called back 20 minutes later and cancelled my reservation with the desk clerk. I assumed that when I cancelled my reservation, it was for both rooms. Imagine my surprise when a month later my MasterCard was charged for one room. I figured that it was... More 

Helpful?
Thank sammyFlorida
HIEStCharles, Manager at Holiday Inn Express Hotel & Suites St Charles, responded to this review

Dear sammyFlorida, We apologize that your plans changed and were no longer in need of accommodations in our area. We hope you will continue to use IHG Hotel properties during your travels and that you will consider using the credit offered at the St. Charles location for the non-cancelled reservation. More 

Level Contributor
5 reviews
4 of 5 stars Reviewed June 27, 2016 via mobile

Tried to reserve on TA while on the road, but failed, likely due to bad connection. So, when I got to HIE, I told the clerk my story, he gave me a better rate, and the room was clean and just right. The breakfast wasn't superb but bearable and got us off to a good start.

Helpful?
Thank Todd C
HIEStCharles, General Manager at Holiday Inn Express Hotel & Suites St Charles, responded to this review

Dear Todd C, Thank you for taking time to post a review for other potential customers. We are happy to learn you received a good rate and the room was clean and just right. We understand you may have been hoping for something specific for breakfast that unfortunately was not on the menu. We provide the following breakfast offerings daily:... More 

Nashville, Tennessee, United States
Level Contributor
46 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed May 26, 2016

I travel weekly for work. I usually stay at a Holiday Inn but this location just wasn't up to standards. The room was large and comfortable. The shower head was broken and just drizzled out water. Breakfast starts at 6:30am. I needed to leave early so I went down to find locked doors to the breakfast area but the food... More 

Helpful?
Thank 135HelenC
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites St Charles, responded to this review

Dear 135HelenC, Thank you for taking the time to write a review of our hotel. I am glad that you found our room accommodations to be comfortable. On the other hand, it is regrettable that the overall level of service you have received did not live up to your expectations. I sincerely apologize for any inconvenience you may have at... More 

Level Contributor
89 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed May 19, 2016 via mobile

I stayed overnight on a business trip. The room was clean and updated. I decided to try the free breakfast which at most hotels is bland and horrible. I ate around 7am. I was pleasantly surprised. They had omelets as an option on the hot table. They were already made and not to order but they were surprisingly really good.... More 

Helpful?
Thank Jbuschjost
IL
Level Contributor
80 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed April 24, 2016

They have a small restaurant onsite. Pool was very nice. Outdoor seating area which was great. Our only issue is that the room was a little small. Front staff could have been a little better. It was close to everything! We would go back.

Helpful?
Thank kdm11559
HIEStCharles, General Manager at Holiday Inn Express Hotel & Suites St Charles, responded to this review

Dear kdm1559, Thank you for taking time to post a review. Our St. Charles City Holiday Inn Express is located off highway 370 at the New Town exit and as you mentioned it is close to everything. Although we actually don't have a restaurant on site we do offer a free hot buffet breakfast daily for all hotel guest in... More 

Questions? Get answers from hotel staff and past guests. Ask a question

37 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (13)
Viewed
Room/Suite (4)
Viewed
Bathroom (2)
Viewed
Hotel & Grounds (2)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (24)
Viewed
Hotel & Grounds (3)
Viewed
Room/Suite (9)
Viewed
Pool/Beach Area (2)
Viewed
Dining (2)
Viewed
Business Center/Function Rooms (5)
Viewed
Other (3)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Saint Charles hotels
3.5 mi away
Country Inn & Suites By Carlson, St. Charles
3.2 mi away
Hampton Inn St. Louis/St. Charles
3.4 mi away
Embassy Suites by Hilton St. Louis St. Charles
Show Prices
Show Prices
Show Prices
3.6 mi away
Comfort Suites
Comfort Suites
#6 of 20 in Saint Charles
4.0 of 5 stars 154 reviews
3.5 mi away
BEST WESTERN PLUS The Charles Hotel
3.5 mi away
Fairfield Inn & Suites St. Louis St. Charles
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Come and see the newest Holiday Inn Express Hotel & Suites located in St. Charles, MO. Great central location for all of your traveling needs. Everyone will enjoy local attractions like the historic downtown St. Charles, The UMB Bank Pavilion Concert Series, and the St. Charles Convention Center. Just a few miles down I-370 are St. Louis Mills Mall, filled with shopping, restaurants, indoor ice skating, glow in the dark golf, bowling, theatre & mini grand prix. While you're here go visit great places like the famous St. Louis Arch, City Museum, Busch Stadium, and the St. Louis Zoo. Nearby the hotel there is the Ameristar and Hollywood Casino, Bass Pro Shop, Cabella's, and Mid Rivers Mall. We pulled out all the stops when it came to comfort and design for our guests. When you enter our glorious; two stories lobby you will see directly in front is a wonderful built in aquarium full of beautiful fish. While enjoying our Hotel in St. Charles Missouri, take advantage of all the great amenities like indoor heated pool, fitness center, and our fabulous Express Start hot breakfast. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites St Charles

Address: 3098 Elm Point Industrial Dr, Saint Charles, MO 63301-4337
Location: United States > Missouri > Saint Charles
Price Range: $122 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites St Charles 2.5*
Number of rooms: 73
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hotwire, IHG, Priceline, Odigeo, Orbitz and Travelocity so you can book your Holiday Inn Express Hotel & Suites St Charles reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Hotel And Suites St Charles
Hotel Style:
#7 Business Hotel in Saint Charles
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay