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Holiday Inn Express Hotel St Charles

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Holiday Inn Express Hotel St Charles
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106 Reviews from our TripAdvisor Community

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Showing 105: English reviews
Marshallville, Ohio
Level Contributor
39 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

As (almost) always Holiday Inn provided us yet another clean and enjoyable stay. The pool was great (yet cold) for my little grandkids (ages 1 and 3). Service was all that we needed. Nothing at all to complain about.

Helpful?
1 Thank John H
Ohio
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stopped in this Holiday Inn Express in the middle of a trip just for a quick night. The hotel exceeded our expectations. We arrived at 10:30pm (way past our bedtime - haha) and were so tired from a long days drive. The gentleman that checked us in was very kind and helpful (August 31st). Our room was very nice... More 

Helpful?
Thank Alaynedyan19
HIEStCharles, General Manager at Holiday Inn Express Hotel St Charles, responded to this review

Dear Alaynedyan19, Thank you for the wonderful review. We know travelers have lots of hotel brands to choose from when deciding where to stay and your comments attest to that. It makes us very proud to learn we've impressed you with our efforts to provide just what you were looking for in your home away from home. Thank you for... More 

Brighton, Missouri
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

When I give something a 5-star review, I am giving my review based on what I paid. So would I consider this a 5-star hotel with a lounge and valet parking...no. But for what we paid this hotel is excellent. The staff was great and the hotel was very nice and very clean. Oddly, when you enter the doors you... More 

Helpful?
Thank janellwheeler2014
HIEStCharles, General Manager at Holiday Inn Express Hotel St Charles, responded to this review

Dear Janellwheeler2014, Sorry...no valet parking or lounge. We love your sense of humor :) We also love your wonderful review and it makes us very proud to learn you were so pleased with the many aspects of your stay. The staff works very hard every day to keep things well maintained and sparkling clean so you can feel comfortable in... More 

Olathe
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed August 23, 2016

Everyone was very friendly and helpful. This property is kinda' out-of-the-way,' but well worth the few extra miles to get here. The 'boats' are far enough away so as not to cause any comotion. We prefer the top flr away from noise, lights, and traffic - and away from the elevator. Perfect! Breakfast was the usual HI Exp. No frilles.... More 

Helpful?
Thank jerrym462
HIEStCharles, General Manager at Holiday Inn Express Hotel St Charles, responded to this review

Dear jerrym462, We appreciate your wonderful review. THANK YOU! We are definitely OUT-OF-THE-WAY of the MODOT construction traffic on highway 70 that promised to last until the fall of 2016. Our location off highway 370 on the Northern side of St. Charles City keeps travelers moving without delays. We are just 4.5 miles from Historic St. Charles Main Street offering... More 

1 review
5 of 5 stars Reviewed August 22, 2016 via mobile

I was in town visiting family, this hotel was conveniently located. Hotel offers a free breakfast, fast, friendly &efficient staff. I have nothing but good thing to say about my stay and will definitely stay here again!

Helpful?
Thank socmom14
HIEStCharles, General Manager at Holiday Inn Express Hotel St Charles, responded to this review

Dear socmom14, Thank you for taking time to post a review. We LOVE that you felt ours is a GREAT HOTEL! As you mentioned our location of Highway 370 on the Northern side of St. Charles City is very convenient to all that Historic St. Charles has to offer and is just a hop skip and a jump to St.... More 

Winchester, Virginia
Level Contributor
171 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 stars Reviewed August 22, 2016

New building! Nice looking, clean, high ceilings, salt water indoor pool, laundry, nice business center & AM breakfast. Good location, in a light industrial center. Plenty of places to eat, but will need transportation. Good pricing. Nice spacious guest room where everything works! Quiet, even though there is a railway right next door. Recommend!

Helpful?
Thank Michael D
HIEStCharles, General Manager at Holiday Inn Express Hotel St Charles, responded to this review

Dear Michael D, We love your detailed review. Thank you for sharing your personal recommendation with other potential customers. We are happy to report that the city just put in some much needed sidewalks and pedestrian friendly crossing lights at the intersection near the hotel. Now our guests can safely walk to the very popular Sugarfire BBQ Restaurant and The... More 

Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed August 19, 2016 via mobile

This is a newer, nice and clean hotel in a very convenient location. It's surrounded by restaurants and super easy freeway access. The staff was courteous and friendly. If you're in the STL suburbs this is a perfect hotel for business or family trips.

Helpful?
Thank Aaron J
HIEStCharles, General Manager at Holiday Inn Express Hotel St Charles, responded to this review

Dear Aaron, Thank you for taking time to complete a review of your guest experience with us. We value your feedback and appreciate that you were so pleased with the accommodations. We'll look forward to your return visit. More 

O'Fallo
1 review
1 of 5 stars Reviewed August 5, 2016 via mobile

These folks are not friendly or care about customer service. I'm a Spire Elite member (the highest IHG membership has), I ordered a room online not seeing a cancelation policy (you have to click details for another link to learn about them), my client told me not to stay here, so I called within 40 minutes to cancel (they did... More 

Helpful?
Thank Rocky s
IHGService, Guest Relations Manager at Holiday Inn Express Hotel St Charles, responded to this review

Dear Rocky s, First of all, thanks for taking the time to share your experience. As a valued Spire Elite member, I am very sorry to hear about the dismay you had towards the reservation issues you had. I have sent you a private message in an effort to obtain additional information about this experience, and the opportunity to restore... More 

St. Charles, Missouri, United States
Level Contributor
52 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 1, 2016

I like that you can sleep more than 4 in some of the rooms, but I won't go back for a staycation because they did not put in a hot tub. For our family, that is a deal breaker. The kids swim in the pool, the adults are in the hot tub. :(

Helpful?
Thank Heather G
HIEStCharles, General Manager at Holiday Inn Express Hotel St Charles, responded to this review

Dear Heather G, We are happy to learn your family was comfortable in the oversized rooms that we offer. We hope that the kids enjoyed the pool even though we do not have the hot tub the adults had hoped for. Hopefully all other aspects of your stay were wonderful and you will choose IHG for your next staycation with... More 

Florida
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 30, 2016

This hotel really disappointed me. I called and made a reservation for 2 rooms. I called back 20 minutes later and cancelled my reservation with the desk clerk. I assumed that when I cancelled my reservation, it was for both rooms. Imagine my surprise when a month later my MasterCard was charged for one room. I figured that it was... More 

Helpful?
Thank sammyFlorida
HIEStCharles, Manager at Holiday Inn Express Hotel St Charles, responded to this review

Dear sammyFlorida, We apologize that your plans changed and were no longer in need of accommodations in our area. We hope you will continue to use IHG Hotel properties during your travels and that you will consider using the credit offered at the St. Charles location for the non-cancelled reservation. More 

Questions? Get answers from hotel staff and past guests. Ask a question

34 photos of this hotel

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Come and see the newest Holiday Inn Express Hotel & Suites located in St. Charles, MO. Great central location for all of your traveling needs. Everyone will enjoy Historic Downtown St. Charles Main Street, The Hollywood Casino Amphitheater, St. Charles Convention Center and Streets of St. Charles. Just a few miles down I-370 are St. Louis Mills Mall, filled with shopping, restaurants, indoor ice skating, glow in the dark golf, bowling and movie theater. While you're here go visit great places like the famous St. Louis Arch, City Museum, Busch Stadium, and the St. Louis Zoo. Nearby the hotel there is the Ameristar and Hollywood Casino, Bass Pro Shop, Cabella's, and Mid Rivers Mall. We pulled out all the stops when it came to comfort and design for our guests. While enjoying our Hotel in St. Charles Missouri, take advantage of all the great amenities like indoor pool, fitness center, and our fabulous Express Start hot breakfast. We're just 4.5 miles from Historic St.Charles Main Street and 2.5 miles from Lindenwood University. Great sit down restaurants within walking distance including the new Sugarfire BBQ Restaurant and The Tap Restaurant. ... more   less 

Additional Information about Holiday Inn Express Hotel St Charles

Address: 3098 Elm Point Industrial Dr, Saint Charles, MO 63301
Location: United States > Missouri > Saint Charles
Price Range: $112 - $170 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel St Charles 2.5*
Number of rooms: 73
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites St Charles
Hotel Style:
#7 Business Hotel in Saint Charles
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