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Holiday Inn Express Hotel St Charles

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Holiday Inn Express Hotel St Charles
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115 Reviews from our TripAdvisor Community

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Showing 114: English reviews
Fort Branch, Indiana, United States
Reviewed 2 weeks ago

Can't give an accurate review as I didn't actually stay here, just paid for it. Made reservations online but had to cancel a day prior due to work commitments. I will assume blame as I did not read the fine print. Expensive lesson learned. Cancellation was made 24 hours in advance as I thought this was protocol. Enjoy the 300...

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Helpful?
Thank Sherri W
IHGService, Guest Relations Manager at Holiday Inn Express Hotel St Charles, responded to this review

Dear Sherri W, Thank you so much for staying with us and taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I can assure you that your comfort and satisfaction are of utmost importance to us...

Milwaukee, Wisconsin
Reviewed 2 weeks ago

Staff was very friendly.Famous Sugarfire BBQ restaurant right across the street. Room was great. TV remote needs a sleep timer!! Usual breakfast items for Holiday Inn however, omelet was hard and tasteless. Had to choose oatmeal 2nd morning for lack of meatless choices. Other guests staying long term were welcoming as well. Fitness area was small, but private and quiet....

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Thank Jan C
Saint Charles, Missouri
Reviewed November 1, 2016

When we have family in town we typically put them up at the Holiday Inn Express at Elm & 370. It's a ways off the highway and backs up to a field (with occasional daytime train traffic). The staff are friendly. The breakfast is good. They have a saltwater pool (which is nice). The location is close to some great...

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Thank MatthewHundley
Madison, Wisconsin
Reviewed November 1, 2016

The property is located in an industrial park, so not much was within walking distance. But really, it's the only thing that I didn't enjoy about the place. Very clean and one of the best breakfasts I've seen in a similarly priced hotel. Breakfast area was huge and the attendant was very focused on keeping the wide variety stocked. Plenty...

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Thank Evansthecat
Reviewed October 23, 2016 via mobile

We had a very short stay but our experience was very pleasant. Everything was clean & very nice. Beds were very comfortable & room was dark for a good night's sleep. Continental breakfast was good. Warm eggs, pancakes, waffles, sausage & more. The entrance is not marked or lighted. Had it not been for our navigation we would have had...

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Thank Julie G
Reviewed October 23, 2016 via mobile

Very nice, newer facility. SUPER clean and comfortable rooms stocked with Bath & Body Works toiletries. Staff was very courteous and competent. Good, hot breakfast including eggs, sausage, oatmeal and some really good biscuits and gravy, etc! Nice array of coffee/tea choices, juices, fresh fruit, toast and cinnamon buns--yum. 24-hour fitness facility. My wife is super picky about hotel rooms,...

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Thank Billy R
Rockford, Illinois
Reviewed October 20, 2016

I chose this hotel for a family vacation over a long weekend and now regret my decision. The hotel has a pool, but it is a very small indoor pool and FREEZING cold. My kids (ages 4,6,and 8) literally lasted 3 minutes before they asked to get out. The hotel has a "fitness center", but it consists of a cheap...

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Helpful?
Thank 447josh
PrivateReviewer, General Manager at Holiday Inn Express Hotel St Charles, responded to this review

We were saddened to learn of your displeasure with some of the elements of your stay. We appreciate your feedback and will work toward a remedy to enhance the issues you've mentioned. We'll hope for an opportunity to be of service to you in the future so we might have an opportunity to redeem ourselves by providing you with the...

Marion, Iowa
Reviewed October 6, 2016 via mobile

We stayed the weekend of 9/30-10/2 for a family reunion, we are from Iowa. Was a great surprise! Could tell it was a newer property. Very clean, friendly staff, modern style, great dining room and breakfast! We enjoyed our stay!

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Helpful?
Thank Ande N
PrivateReviewer, General Manager at Holiday Inn Express Hotel St Charles, responded to this review

Dear Ande N. Thank you for choosing to stay with us and for such a wonderful review. It gives us great joy to learn our hard efforts are appreciated and that you were able to enjoy your stay during the family reunion. Please come stay with us again.

Maryland Heights, Missouri
Reviewed October 5, 2016

its was in a Quit area of the country and not all that far from area attraction. Close to 370. The rooms where very clean and was dark for sleeping. the normal breakfast. The internet was really good in the room we had. The tv was good.

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Thank Charles V
PrivateReviewer, General Manager at Holiday Inn Express Hotel St Charles, responded to this review

Thank you for taking time to review your recent guest experience. We appreciate you mentioning our location. We are just 4.5 miles from Historic Main Street and our 370 location keeps travelers away from the congestion on highway 70 during the construction that will be ongoing through the Spring. There are many great restaurants within walking distance too. We hope...

Marshallville, Ohio
Reviewed September 16, 2016

As (almost) always Holiday Inn provided us yet another clean and enjoyable stay. The pool was great (yet cold) for my little grandkids (ages 1 and 3). Service was all that we needed. Nothing at all to complain about.

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Helpful?
1Thank John H
PrivateReviewer, General Manager at Holiday Inn Express Hotel St Charles, responded to this review

We appreciate you taking time to share your comments with other potential hotel guests. We are happy to learn you had such an enjoyable stay. Please come stay with us again.

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Come and see the newest Holiday Inn Express Hotel & Suites located in St. Charles, MO. Great central location for all of your traveling needs. Everyone will enjoy Historic Downtown St. Charles Main Street, The Hollywood Casino Amphitheater, St. Charles Convention Center and Streets of St. Charles. Just a few miles down I-370 are St. Louis Mills Mall, filled with shopping, restaurants, indoor ice skating, glow in the dark golf, bowling and movie theater. While you're here go visit great places like the famous St. Louis Arch, City Museum, Busch Stadium, and the St. Louis Zoo. Nearby the hotel there is the Ameristar and Hollywood Casino, Bass Pro Shop, Cabella's, and Mid Rivers Mall. We pulled out all the stops when it came to comfort and design for our guests. While enjoying our Hotel in St. Charles Missouri, take advantage of all the great amenities like indoor pool, fitness center, and our fabulous Express Start hot breakfast. We're just 4.5 miles from Historic St.Charles Main Street and 2.5 miles from Lindenwood University. Great sit down restaurants within walking distance including the new Sugarfire BBQ Restaurant and The Tap Restaurant. ... more   less 

Additional Information about Holiday Inn Express Hotel St Charles

Address: 3098 Elm Point Industrial Dr, Saint Charles, MO 63301
Location: United States > Missouri > Saint Charles
Price Range: $101 - $146 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Hotel St Charles 3*
Number of rooms: 73
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites St Charles
Hotel Style:
#7 Business Hotel in Saint Charles
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Express Hotel St Charles staff and other travelers.
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1 month ago

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Questions? Get answers from Holiday Inn Express Hotel St Charles staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rear facing rooms face empty field.”
 of 5 bubbles MatthewHundley, Nov 1, 2016 | Read review
“Choose a different hotel - your money will be better spent elsewhere.”
 of 5 bubbles 447josh, Oct 20, 2016 | Read review
“we where on the first floor”
 of 5 bubbles 431charlesv, Oct 5, 2016 | Read review
“Read above”
 of 5 bubbles jerrym462, Aug 23, 2016 | Read review
“don't use this hotel -”
 of 5 bubbles sammyFlorida, Jun 30, 2016 | Read review
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