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WoodSpring Suites St. Louis St. Charles

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Traveler (10)
Room & Suite (16)
Dining (3)
Overview
  • Excellent50%
  • Very good16%
  • Average14%
  • Poor4%
  • Terrible16%
Travelers talk about
“pots and pans”(2 reviews)
“laundry”(4 reviews)
“larry”(7 reviews)
Public Wifi
Free Parking
Non-Smoking Rooms
Kitchenette
Wheelchair access
Self-Serve Laundry
Breakfast included
3.0 Star Hotel
All hotel details
Offers from WoodSpring Suites St. Louis St. Charles
Special Offer: Now a Pet-Friendly Hotel
Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (50)Write a Review
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1 - 5 of 49 reviews
Reviewed 3 weeks ago via mobile

Stayed there for a week and was by far the worst stay we ever experienced the room was plain only two towels no soap or shampoo toilet backed the first time I used it had to hunt down someone to fix the issue as there...More

1  Thank David M
Reviewed November 20, 2017

I should’ve known better when I noticed that I was getting overcharged for my room that was quoted online first I get to the room and there is no lamp. We actually brought our own lamp, cookware and cutlery! there’s a kitchenette with no pots...More

Thank Jasper J
Response from Heather L, Guest Relations Manager at WoodSpring Suites St. Louis St. CharlesResponded 4 weeks ago

We strive to provide a clean, comfortable, and welcoming environment for our guests. We apologize your stay did not meet your expectations. We will look into everything you’ve brought to our attention and wish you the best.

Reviewed July 3, 2017 via mobile

I want to write a review about my present stay here. I checked in June 14th, 2017 and am here indefinitely due to a severe mold problem found in my home! This place and the ENTIRE staff have gone WAY beyond the call of duty...More

Thank michellebrown324
Response from Heather L, Guest Relations Manager at WoodSpring Suites St. Louis St. CharlesResponded August 2, 2017

Hearing back from happy customers is one of the best things we can receive as a company. WoodSpring Suites strives to serve our guest and provide them with an all-around positive experience. Thank you for taking the time to share your experience with us, and...More

Reviewed July 1, 2017 via mobile

I have been here for a month due to some bad personal luck. During a very stressful and frightening time in my life, I've found kindness and comfort here. All of the staff have been so courteous and Tamara goes above and beyond to make...More

Thank Kimberly M
Response from Heather L, Guest Relations Manager at WoodSpring Suites St. Louis St. CharlesResponded August 2, 2017

WoodSpring Suites strives to provide guests with an environment they can enjoy, feel comfortable and want to return too. We are glad to hear we did that for you. We wish you well in your future travels and hope you will visit us again soon.

Reviewed June 23, 2017 via mobile

Stayed here one night following a concert. We called to inform them that we would be checking in late and was told to let them know when we were ready to check in. We called upon arriving and it took 30 minutes to get someone...More

Thank Justin H
Response from Heather L, Guest Relations Manager at WoodSpring Suites St. Louis St. CharlesResponded June 27, 2017

I'm sorry you did not enjoy your stay with us. I will be sure to look into everything you brought to our attention.

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About
Amenities
Top amenities
Free Parking
Hotel Amenities
Free Parking
Self-Serve Laundry
Details
Price range
$51 - $90 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
$51 - $90 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveler (10)
Room & Suite (16)
Dining (3)
Hotel & Grounds (10)
Bathroom (3)
Questions & Answers
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Margie0902
August 11, 2016|
Answer
Response from WoodSpringHotels | Property representative |
Hi, Margi0902. We do not allow pets, you will have to visit our site or call the hotel to book a room. We are just south of I-70 (off 94). Easy access. We do not have any restaurants or food service at the hotel but, yes... More
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Room Tips
"No Exercise Room, Bring extra towels and beddings, and laundry detergent if staying for awhile. They do not..."
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"Bring your own cooking set or got to Walmart is cheaper and better quality. The one they offer is way expense..."
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"LAN Internet was provided so I Had to buy a router to use It on all my devices. Pls provide a router or wifi"
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"There is a daycare next door so they do a sexual predator background search on registered guests."
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