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Ameristar Casino Resort Spa St. Charles

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Ameristar Casino Resort Spa St. Charles
Ameristar Casino Resort Spa St. Charles
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571 Reviews from our TripAdvisor Community

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There are newer reviews for Ameristar Casino Resort Spa St. Charles
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Showing 569: English reviews
Kansas City, Missouri
Reviewed October 5, 2013

My wife and I stayed here Sept 28th to attend a wedding and reception. We had no lines to check in, that's always nice. The front desk clerk was very nice and asked us where we wanted to be...up high or down low, or near elevators. That was nice to be asked that too. Anyway, we got to our room...

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Helpful?
Thank ricksour
Cara M, Social Media Coordinator at Ameristar Casino Resort Spa St. Charles, responded to this review

Thanks for your recommendation! I'm glad you had a nice experience during your stay with us. Thank you for visiting.

Reviewed September 27, 2013 via mobile

I stayed here, great rooms, beds were very comfortable, staff was very nice, and help full, the only down fall, was that I drive a motor coach (bus) and parking for it was way down in the bottom area, and the traffic in the front was absolutely terrible, cars parked were ever they want. Maybe there should be more understanding...

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Helpful?
Thank Kccubskmls
Cara M, Social Media Coordinator at Ameristar Casino Resort Spa St. Charles, responded to this review

I’m sorry for any inconvenience. We do have designated site parking for oversized vehicles, including motor coaches and buses, on the ground level just under the bridge that leads into the porte-cochere in the front of the casino. The lanes here are marked for through traffic; any standing cars should be in the valet lane. Again, we do apologize for...

Reviewed September 10, 2013

I was very excited to go to this casino and enjoy an awesome evening with my girlfriend and her father. As this is my 1st time in St. Louise; the guard stops me to check my ID..... He clearly knows I'm old enough but decides not to let me in because I had an ID from Puerto Rico. This was...

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Helpful?
4Thank Viequesarnold
Cara M, Social Media Coordinator at Ameristar Casino Resort Spa St. Charles, responded to this review

I'm so sorry to hear this. We do accept IDs from Puerto Rico including driver's licenses and passports. All IDs must be damage free and legible and they must also be able to be read by our scanning system. I will forward your comments along to our security team. Again, I do apologize that your experience was not up to...

NYC
Reviewed September 6, 2013

I was at Ameristar St. Charles for a few days because of a meeting/conference thing with work and they held it here. Personally, I loathe casinos. I don't understand the appeal of them at all - that said, I want to give this place a fair review. The rooms are generally nice. They have this sunken living room thing going...

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Helpful?
1Thank OhFranklin
Cara M, Social Media Coordinator at Ameristar Casino Resort Spa St. Charles, responded to this review

Thank you for sharing your feedback and for staying with us. We appreciate hearing what our guests think and I apologize if you weren't completely satisfied with your experience. I will pass your review along to our team.

missouri
Reviewed September 4, 2013 via mobile

Bottleneck Blues Bar was fun, most of the restaurants were decent for the price. Nice pool, fun casino, awesome rooms. No complaints here! Hubby & I went as a weekend getaway & had lots of fun! We'll definitely be back!

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Helpful?
Thank playacarprincess
Viera, FL
Reviewed September 4, 2013

I select this facility as the host hotel for an event of 27 bicycle riders who would be riding the Katy Trail. Could not have possible selected a better location for a first impressing for my customers. Over-The-Top. The staff were great. The rooms spacious and clean. Beautiful pool area. Really, the phrase First-Class best describes this facility. I will...

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Helpful?
Thank BubbaBee
Cara M, Social Media Coordinator at Ameristar Casino Resort Spa St. Charles, responded to this review

We couldn't be more happy to hear this, Bubba! I'm glad you had a successful visit and we are excited to host you again next year. Thanks for sharing your experience and for being our guest.

Saint Louis, Missouri
Reviewed September 3, 2013

Great hotel overlooking the Missouri River. Rooms are open spacious and very attractive. Attached to the Ameristar Casino, free valet parking, and there are four restaurants on site. I was very happy with my stay and they have an indoor outdoor pool open all year that is restricted to 18 and over after 9pm.

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Helpful?
Thank llm1
Cara M, Social Media Coordinator at Ameristar Casino Resort Spa St. Charles, responded to this review

I'm so glad to hear you had a great stay with us! Thanks for sharing your review and for being our guest.

Waterloo, Illinois
Reviewed September 2, 2013

Large, luxurious rooms (comparable to four seasons only standard room is even larger for half the price), great food, friendly staff (for the most part), fun casino, great atmosphere!!! A few clubs for nightlife, excellent choices on resuraunt types. This place has a very good vibe...my new favorite in the stl metro area! I've frequented all of them with my...

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Thank Cocoabutter826
Centralia, Illinois, United States
Reviewed August 28, 2013

My husband and i decided to go to the Ameristar for my birthday. We got there at 11 which is hours before check in (which is at 3) and when we asked if we could check in early the staff was nice enough to set us up with a room that was ready for us even though it was so...

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Helpful?
2Thank Gail W
Cara M, Social Media Coordinator at Ameristar Casino Resort Spa St. Charles, responded to this review

I'm glad you had a happy birthday, Gail, and thanks for choosing to celebrate it with us! We really appreciate all of your feedback and I'm glad we could make your stay special. Thank you for being our guest.

Reviewed August 12, 2013

The Ameristar Hotel offers big rooms and a several restaurants with decent prices. The hotel is near Main Street St. Charles which can be reached by feet (about 15-20min walking distance). The Katy Trail, a very long gravel trail for jogging and biking is directly under the hotel.

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Helpful?
2Thank Linard A
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
The Ameristar Casino Resort Spa St. Charles is a 397-suite luxury hotel in the St. Louis area with many rooms containing floor-to-ceiling windows overlooking the Missouri River or the city below. This new, all-suite hotel features a 7,000-square-foot full-service spa with an indoor-outdoor pool. Have a great time at the region’s largest casino, an action-packed night club or one of seven restaurants. You’ll really get star treatment during your Ameristar vacation in St. Charles. ... more   less 

Additional Information about Ameristar Casino Resort Spa St. Charles

Address: 1 Ameristar Blvd, Saint Charles, MO 63301-3500
Location: United States > Missouri > Saint Charles
Price Range: $171 - $311 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Ameristar Casino Resort Spa St. Charles 4.5*
Number of rooms: 397
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Also Known As:
Ameristar Casino Resort Spa St. Charles Hotel Saint Charles
Ameristar Hotel Saint Charles
Hotel Style:
#4 Romantic Hotel in Saint Charles
#5 Family Hotel in Saint Charles
#6 Business Hotel in Saint Charles
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Questions & Answers

Here's what travelers have asked, with answers from Ameristar Casino Resort Spa St. Charles staff and other travelers.
16 questions
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wlfd,ct
over a year ago
Evansville, Indiana
over a year ago
Fort Myers, Florida

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Questions? Get answers from Ameristar Casino Resort Spa St. Charles staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a top level for great views facing the river. The oyster bar is to die for!”
 of 5 bubbles kathrynbrines, 2 weeks ago | Read review
“River View rooms”
 of 5 bubbles RekhaRam, 2 weeks ago | Read review
“river front very nice”
 of 5 bubbles , Nov 1, 2016 | Read review
“This is the best place to stay for your money. It has all the amenities and attractions for the perfect family get-a-way.”
 of 5 bubbles go4it2013, Nov 1, 2016 | Read review
“Rooms are quiet.”
 of 5 bubbles 55joanno, Oct 31, 2016 | Read review
5 of 5
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