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Ameristar Casino Resort Spa St. Charles

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Traveler (209)
Room & Suite (243)
Dining (89)
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Overview
  • Excellent64%
  • Very good20%
  • Average7%
  • Poor3%
  • Terrible6%
Travelers talk about
“sports bar”(30 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Room Service
4 Star Hotel
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Rooms
Jul 1Jul 2
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1 room, 2 adults, 0 children
Standard Room
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Reviews (708)
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All reviewssunken living roomsports barview of the riverslot machinesdouble sinksan indoor outdoor poolseparate tubhuge bathroombeautiful roommissouri riversitting areabeautiful propertycoffee tableflat screen tvwalk in showerameristar casinohot tub
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271 - 275 of 705 reviews
Reviewed November 11, 2015

Casino hotels often get a bad rap however my stay at the Ameristar in St. Charles was simply wonderful. My arrival experience was both professional and personable. I was assigned room 1912. The room was incredibly spacious with 2 Queen beds, a grand marble bathroom...More

1  Thank marcanthonyc
Response from Megan A, Guest Relations Manager at Ameristar Casino Resort Spa St. CharlesResponded January 3, 2016

Hello - Thank you for taking the time to share your five-star experience with us. We're so happy to hear that you loved your hotel room, especially the view of the river. We're also glad that you were able to enjoy the Wi-fi and conference...More

Reviewed November 10, 2015

I was at the Ameristar Casino Resort in St. Charles on 11/2 to 11/4 for a conference. The hotel was nice with nice large rooms and good service. The food choices were very limited. This is this second time I've been to this hotel and...More

Thank Brian J
Response from Megan A, Guest Relations Manager at Ameristar Casino Resort Spa St. CharlesResponded January 3, 2016

Hi Brian. Thank you for taking the time to share your review with us. We're so glad you enjoyed your hotel room and receive quality guest service. Thank you for your feedback regarding the dining options; we will be sure to pass them along to...More

Reviewed November 10, 2015

Always a great place to stay. Restaurants and rooms are awesome. Casino is very large and has a lot of games to offer. Pool and Hot Tub are Excellent!!! Beverly at the front desk was very helpful. This location is close to shopping, movies and...More

1  Thank kewlsters
Response from Megan A, Guest Relations Manager at Ameristar Casino Resort Spa St. CharlesResponded January 3, 2016

Hello - Thank you for your five-star review. We're thrilled to hear that you had such a wonderful visit and enjoyed the restaurants, hotel rooms and hot tub. We're also happy that Beverly provided you with such wonderful customer service and made your experience even...More

Reviewed November 2, 2015 via mobile

I love the room with the two separate part. When u walk in the room u have king size bed, then steps u walk down to living room with coach,tv, and view of the lake. Then in the bathroom u have walk in shower, tub...More

1  Thank Pooda123
Response from Megan A, Guest Relations Manager at Ameristar Casino Resort Spa St. CharlesResponded January 3, 2016

Hi - Thank you for sharing your great hotel stay with us. We're so glad to hear that you loved every part of your hotel room and enjoyed the food at our restaurants, especially the carrot cake. Thank you so much for celebrating your birthday...More

Reviewed October 30, 2015

when checking in ask for Debbie or Kristian, both ladies are over the top customer oriented and give you the feeling that they are dealing with an individual and not a a faceless entity as so many people I n customer service, other than that...More

1  Thank Norman C
Response from Megan A, Guest Relations Manager at Ameristar Casino Resort Spa St. CharlesResponded January 3, 2016

Hi Norman, and thank you for taking the time to share your five-star experience with us. We're happy to hear that Debbie and Kristian were so friendly and helpful, and we'll be sure to share your kind words with their supervisors. We're also thrilled to...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Center with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Spa
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Center with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Casino and Gambling
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
$169 - $344 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Saint Charles
#5 Family Hotel in Saint Charles
#6 Business Hotel in Saint Charles
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$169 - $344 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Saint Charles
#5 Family Hotel in Saint Charles
#6 Business Hotel in Saint Charles
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (209)
Room & Suite (243)
Dining (89)
Pool & Beach (32)
Amenities (84)
Questions & Answers
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paulakayekc
June 17, 2018|
AnswerShow all 3 answers
Response from 66Elle66 | Reviewed this property |
About 2-1/2 miles..
1
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Donna M
May 9, 2018|
AnswerShow all 4 answers
Response from nikib1964 | Reviewed this property |
The airport is not far at all. You can have front desk call a cab for you. If there's a shuttle I didn't see it but we self parked.
1
Vote
Donna M
May 9, 2018|
AnswerShow all 3 answers
Response from Kellie S | Reviewed this property |
No you can have free soda and coffee but no alcoholic drinks you have to pay for that
1
Vote
Room Tips
"Great rooms!"
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"All suites but I would ask for a river or pool room for a great view."
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"request a river view"
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"I should have requested a room change and hoped for a better mattress."
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