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Ameristar Casino Resort Spa St. Charles

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Ameristar Casino Resort Spa St. Charles
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524 Reviews from our TripAdvisor Community

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There are newer reviews for Ameristar Casino Resort Spa St. Charles
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Showing 522: English reviews
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed August 6, 2014 via mobile

We stayed here for two nights with our two boys ages 4 and 6. The room was very nice and spacious. The boys loved the fact they could watch tv while in the tub. During the day we enjoyed swimming at the pool. It was very big and security was around to make sure only guest were allowed in and... More 

Helpful?
Thank Mkltll
Saint Louis, Missouri
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 6, 2014

The Ameristar casino hotel and spot is truly one of St. Louis area's best kept secrets. As you arrive valet parking is available or if you self park like we did, it is very close to entrance. Walking into the gorgeous hotel lobby, you will be greatest with friendly staff and an ice cold bottle of water. When we made... More 

Helpful?
1 Thank lovetotravel2011455
Finland
Level Contributor
150 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
4 of 5 stars Reviewed August 5, 2014

This hotel & casino complex is huge. There is an easy option to park your car, with two huge parking garages - parking was free. Service was good when checking in. Rooms were huge and nice. The bed let me down a little bit, but it was okay. I was expecting more for the price. There is a a highway... More 

Helpful?
Thank tommypee1
Megan A, Guest Relations Manager at Ameristar Casino Resort Spa St. Charles, responded to this review

Thank you for your review and we're glad that you enjoyed your stay! We appreciate your business and hope to see you again! More 

Level Contributor
43 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed August 2, 2014 via mobile

I celebrated my birthday and Thanksgiving at this Ameristar near St. Louis . A gorgeous room. It was clean and very plush. St. Charles is a quaint town with quaint shops so that was enjoyable as well. The casino was nice but the payoffs could have been better. I played quarter slots for over an hour and didn't have one... More 

Helpful?
Thank lovingabe
Louisville, Kentucky
Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed August 1, 2014

Nice hotel. However, smoking was permitted in public spaces, which was annoying. Very nice indoor/outdoor pool. Suites are spacious and bathrooms very large. Overall, a nice place to stay, but better choices may exist if you are not gaming.

Helpful?
2 Thank Jason B
st. louis, MO
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed July 31, 2014

Loved the large room with living area- sofa chairs and table . Bathroom large with separate bathroom for toilet. Bed comfortable but wish there were extra pillows. Clean room , well except for the beer bottle in the trash can hidden behind the chair. Great location and will stay here again.

Helpful?
Thank brandisnif4
Belleville, Illinois
Level Contributor
45 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 25, 2014

This was very nice hotel that was the start of a tour of the Katy trail which is just a few yards away from the hotel. The check in was a little flawed but I self corrected the desk clerk. The room was beyond fabulous with luxury accommodations. There was a sunken living room area with large screen TV and... More 

Helpful?
Thank Mike S
Megan A, Guest Relations Manager at Ameristar Casino Resort Spa St. Charles, responded to this review

Thank you for taking the time to post your experience on tripadvisor, Mike. I am pleased to see you had a comfortable and quite stay. We thank you for pointing out a time where our service wasn't perfect. I allows us the opportunity to improved. Thank you for being our guest and please come back to visit soon. More 

Saint Louis, Missouri
1 review
4 of 5 stars Reviewed July 22, 2014

Room & view were very pleasing aesthetically. Tub in jacuzzi Suite was set in the window... Very romantic... But the stopper was broken. Jacuzzi Jets in both indoor & outdoor pool area seemed to be malfunctioning & ridiculous amounts of sand on the floor of the outdoor hot tub.

Helpful?
Thank Moni S
Megan A, Guest Relations Manager at Ameristar Casino Resort Spa St. Charles, responded to this review

Thank you for sharing your review, Moni. I am so pleased you enjoyed a romantic stay with us. I do, however, apologize for the experiences with the Jacuzzi tubs. We perform regular inspections and maintenance and it sounds like we dropped the ball during your stay. I will forward to the property team for review. Thank you for being guest... More 

Springfield, Illinois, United States
Level Contributor
40 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed July 22, 2014

The hotel itself was beautiful - check in was fast/fine. The room was gorgeous and very large - the bathroom to die for - TONS of space, VERY nice! However, the bed was very uncomfortable (we both slept terribly and tossed and turned all night - could not get comfy!) and the temperature in the room vascillated from freezing cold... More 

Helpful?
2 Thank Dana S
Megan A, Guest Relations Manager at Ameristar Casino Resort Spa St. Charles, responded to this review

Wow, it certainly sounds like you enjoyed your stay at our property, Dana.! I apologize for the inconvenience of the AC. We perform regular inspection and maintenance and it sounds like we missed this defective unit. We will work hard to impress you during your next stay. Thank you for the kind words regarding the live entertainment, food, decor and... More 

Edwardsville, IL
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 13, 2014

Ok, I like safety like anyone, but come on, instead of people to wait on me or bring me a drink at the pool, I saw security guards, patrolling the area. I get it, we wanna be safe, but I was there to relax, kick back and enjoy tunes and the beautiful pool. I would love for there to be... More 

Helpful?
Thank judyjoo
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Ameristar Casino Resort Spa St. Charles is a 397-suite luxury hotel in the St. Louis area with many rooms containing floor-to-ceiling windows overlooking the Missouri River or the city below. This new, all-suite hotel features a 7,000-square-foot full-service spa with an indoor-outdoor pool. Have a great time at the region’s largest casino, an action-packed night club or one of seven restaurants. You’ll really get star treatment during your Ameristar vacation in St. Charles. ... more   less 

Additional Information about Ameristar Casino Resort Spa St. Charles

Address: 1 Ameristar Blvd, Saint Charles, MO 63301-3500
Location: United States > Missouri > Saint Charles
Price Range: $194 - $350 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Ameristar Casino Resort Spa St. Charles 4.5*
Number of rooms: 397
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Also Known As:
Ameristar Casino Resort Spa St. Charles Hotel Saint Charles
Ameristar Hotel Saint Charles
Hotel Style:
#4 Romantic Hotel in Saint Charles
#5 Family Hotel in Saint Charles
#6 Business Hotel in Saint Charles
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