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I received an offer in the mail for two free nights with some exclusions. I tried to book a room for next week online and had difficulty so I called reservations. Even though I can see availability online, apparently that is not the so-called "free"...More
3 Thank Elizabeth P
Response from Maureen M, Public Relations Manager at Ameristar Casino Resort Spa St. CharlesResponded February 18, 2016
Hi Elizabeth, thanks so much for your feedback. We really appreciate hearing from you, and we're so sorry to hear about your experience. Could you please reach out to us at firstname.lastname@example.org so that we can address this personally?
Best hotel room I have ever stayed in! Massive marble bath, almost bigger than some rooms I have had! Large bedroom then a step down into lovely living room with sofa, chair and TV. View of river.
Very comfy bed and quite no hall noise...More
Thank Becky V
Response from Maureen M, Public Relations Manager at Ameristar Casino Resort Spa St. CharlesResponded February 1, 2016
Thank you for taking the time to give us such a positive review. We are so glad to hear that you enjoyed your room, the view, and other hotel and casino amenities! We look forward to seeing you for your next visit.
After Check-in I went to find the coffee maker, it was in a slide out under the TV. It was not plugged in, so I reached in to find the cord and found a needle. Luckily I did not get jabbed. They sent someone up...More
2 Thank northeaster
Response from Maureen M, Public Relations Manager at Ameristar Casino Resort Spa St. CharlesResponded January 29, 2016
Hi there, thank you so much for taking the time to review your stay with us. We appreciate your feedback, and would like to address these concerns with you personally. Could you please reach out to me at email@example.com with details of your stay, including...More
We really enjoyed the room. She bubbled her cares away for hours in the tub while watching a tv in bathroom. We had a room on the 22 floor with view on other side from the river. We could look down on the steaming pool....More
1 Thank BigD51
Response from Maureen M, Public Relations Manager at Ameristar Casino Resort Spa St. CharlesResponded January 18, 2016
We're glad you had a relaxing and enjoyable time during your stay at the hotel! Looks like you were able to enjoy several of the activities available at the hotel and casino, including the craps table. We look forward to seeing you for your next...More
For starters, the prices here are way out of whack. $300 for a Saturday night in St Charles, MO? That's pretty ridiculous when I've stayed in much nicer hotels/casinos for much less. It's by far the best hotel in the area, but the value is...More
Thank michael n
Response from Megan A, Guest Relations Manager at Ameristar Casino Resort Spa St. CharlesResponded January 14, 2016
Hi Michael - Thank you for your review and feedback. We understand the service did not meet standards. We pride ourselves in excellent customer service, and we are sorry to hear that you had a poor experience. We will bring this to our team members...More
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Fitness Center with Gym / Workout Room
Free High Speed Internet ( WiFi )
Business Center with Internet Access
Things to do
Fitness Center with Gym / Workout Room
Casino and Gambling
$175 - $311 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#4 Romantic Hotel in Saint Charles
#5 Family Hotel in Saint Charles
#6 Business Hotel in Saint Charles
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Ameristar Casino Resort Spa St. Charles Hotel Saint Charles ,