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Ameristar Casino Resort Spa St. Charles

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1 Ameristar Blvd, Saint Charles, MO 63301-3500
13 people are viewing this hotel
Expedia.com
$209
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Free cancellation until 07/09/22
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$209
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Free cancellation until 07/09/22
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$176
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (285)
360
Panoramas (8)
Room & Suite (203)
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 07/01/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Ameristar Casino Resort Spa St. Charles
Updated 07/01/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 22 in Saint Charles
Location
4.5
Cleanliness
4.4
Service
4.2
Value
4.1
The Ameristar Casino Resort Spa St. Charles is a 397-suite luxury hotel in the St. Louis area with many rooms containing floor-to-ceiling windows overlooking the Missouri River or the city below. This new, all-suite hotel features a 7,000-square-foot full-service spa with an indoor-outdoor pool. Have a great time at the region’s largest casino, an action-packed night club or one of seven restaurants. You’ll really get star treatment during your Ameristar vacation in St. Charles.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Casino and Gambling
Business Center with Internet Access
Conference facilities
Parking
Wifi
Hot tub
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Restaurant
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Concierge
Gift shop
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Centrally Located
839Reviews44Q+A100Room tips
Traveler rating
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ColoGline wrote a review Jun 12
denver26 contributions
From a distance, the room looked great; however, up close, it showed a lot of wear and tear - the carpet was stained and dirty, furniture was worn and stained. Although it was listed as a non-smoking room, there was a lingering smoky smell in the air. Honestly, though, the whole property smells like lingering cigarette smoke. The non-smoking casino was smoky AF. It is on the second floor, so smoke rises, and you have to walk through the smoke-filled first floor to get to it.
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Date of stay: June 2022
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Response from Chris J, Agency / Consultant at Ameristar Casino Resort Spa St. Charles
Responded 2 weeks ago
Thank you for taking the time to leave us a review. We appreciate your feedback and will share your comments with our leadership team for review. We hope to have you visit us again soon.
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Tina wrote a review Jun 1
1 contribution
The King suite itself was ok- couch a little overused and outdated- the bed was great king sized. the bathroom was awesome with a separate shower and tub and a closed door toilet area- but had a tv that was broken. Tvs are not smart and if they were- there was no access to stream from your phone. The lampshades had some type of dried up liquid on them. No room service- No concierge available when I arrived. Information and maps are outdated. The pool closes at 8pm during the week and 9pm on the weekend- The sun hasn't even set- and those were the "new" hours. The pool was an alright size- 4ft deep throughout - Im sure due to the drinking hazards. All of this- and they still charge $11 for some type of service out of the $50 deposit. I booked through hotwire- added an extra day- and I basically had to beg the front desk clerk Kacey to be allowed to stay in the same room. SMH-. The stay was pretty mediocre for the prices charged. I paid close to $600 for two nights got this type of experience. Don't think I'd be paying to stay there anymore.
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Date of stay: May 2022Trip type: Traveled
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Response from Chris J, Agency / Consultant at Ameristar Casino Resort Spa St. Charles
Responded 3 weeks ago
Thank you for taking the time to leave us a review. We appreciate your feedback and will share your comments with our leadership team for review. We hope to have you visit us again soon.
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Captain A wrote a review Apr 2022
1 contribution
Stayed in the hotel for a conference. Both the swimming pool and the shower in the room had pretty substantial amounts of black mold. Even if you get a non-smoking room, smoke smell can still come through. And of course, they try to make you spend as much money as possible there, so there is no free breakfast. Also the mushroom swiss burger at the bar n grill is NOT worth $14. But the place overall had a cool atmosphere and I had a good time. The catering and conference center staff were AWESOME.
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Date of stay: April 2022Trip type: Traveled
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Response from Chris J, Agency / Consultant at Ameristar Casino Resort Spa St. Charles
Responded Apr 8, 2022
Thank you for taking the time to share your experience with us. We pride ourselves on exceptional customer service, and we sincerely apologize that we did not achieve this during your stay. We have forwarded your comments to all the appropriate departments for review. If you would like to discuss it further, please reach out to us directly. Thank you once again for being our guest.
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Leslie T wrote a review Feb 2022
26 contributions3 helpful votes
We stayed one night for a quick get away and was really surprised and impressed. First the free parking was a nice thing since we never find free parking anywhere. Check in was a breeze, everything was clean and looked to be updated. We had a King room and loved the layout. This room was nicer that one we stayed at in Vegas! The bathroom design made me not want to leave. It was so nice to have a shower with a door and the tub was perfect for soaking. The only draw back is the mattress was very soft and the casino non smoking section is upstairs and you have to pass through the smoking to get to it. Flipping that would make much more sense. We will be back.
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Date of stay: February 2022
Value
Rooms
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Response from Chris J, Agency / Consultant at Ameristar Casino Resort Spa St. Charles
Responded Mar 1, 2022
We are so glad that your visit to Ameristar St. Charles met your expectations! Thank you for sharing your experience with us, please come back to visit us again soon.
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Rosie D wrote a review Jan 2022
Granite City, Illinois5 contributions5 helpful votes
It's a great place for gaming. It's spacious and comfortable. I feel safe. It's clean and lots of fun for your gaming experience. Slots aren't very loose. I only do my gaming there unless I go out of town, which I try to do at least twice a month. 🤗
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Date of stay: January 2022Trip type: Traveled
Room Tip: Try to get there early day or late night, avoid the crowds and slots pay better. You can get a...
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Response from Chris J, Agency / Consultant at Ameristar Casino Resort Spa St. Charles
Responded Feb 2, 2022
Thank you for taking the time to review us. We are thrilled to see your overall experience was great. We look forward to having you as a guest again soon!
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J.B. wrote a review Jan 2022
1 contribution1 helpful vote
Very dirty. Carpet old and nasty. I’m trying to sleep right now, but keep rolling into the center of the bed, as the mattress is as old as the carpet. Complimentary internet is a joke; don’t know if I will even be able to post this review.
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Date of stay: January 2022Trip type: Traveled
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Response from Chris J, Agency / Consultant at Ameristar Casino Resort Spa St. Charles
Responded Jan 17, 2022
Thank you for taking the time to share your experience with us. We pride ourselves on exceptional customer service, and we sincerely apologize that we did not achieve this during your stay. We have forwarded your comments to all the appropriate departments for review. If you would like to discuss it further, please reach out to us directly. Thank you once again for being our guest.
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bikehawk47 wrote a review Oct 2021
Sioux City, Iowa31 contributions6 helpful votes
Very nice room - the internet was not working that night but able to use phone hot spot. Room was comfortable and clean, convenient to casino. Sadly the coffee shop was closed so only breakfast option was room service so we went elsewhere for breakfast
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Date of stay: October 2021Trip type: Traveled
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Response from Chris J, Agency / Consultant at Ameristar Casino Resort Spa St. Charles
Responded Nov 1, 2021
Thank you for taking the time to review us, we appreciate your feedback. We are thrilled to see your overall experience was great. We look forward to having you as a guest again soon!
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Gma loves to travel wrote a review Oct 2021
Saint Paul, Minnesota4 contributions1 helpful vote
Hubby and I stayed here one night on our way home from Memphis. We loved everything about this place! Our hotel room was simply beautiful. We stayed on the top floor overlooking the river. The room was large and spacious, with a sunken living room, two very comfy beds and a huge bathroom with a tub and enclosed shower. The bathroom amenities smelled superb! The casino was big with lots of a lot machine choices. Wish we lived closer as this hotel casino received an A plus in every category. Highly recommend!
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Date of stay: October 2021Trip type: Traveled
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Response from Chris J, Agency / Consultant at Ameristar Casino Resort Spa St. Charles
Responded Oct 15, 2021
We are so glad that your visit to Ameristar St. Charles met your expectations! Thank you for sharing your experience with us, please come back to visit us again soon.
Read more
TPine wrote a review Aug 2021
1 contribution1 helpful vote
There is a man at the front desk of the casino who is very inappropriate towards women! His name is Micheal! I hope management can recognize this and take necessary action! Beware ladies and stay safe!!
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Date of stay: August 2021Trip type: Traveled
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Response from Chris J, Agency / Consultant at Ameristar Casino Resort Spa St. Charles
Responded Aug 23, 2021
Thank you for taking the time to leave us a review. We'd like to learn more about your experience. If you don't mind, please use the following link to send us your best direct contact information so we can reach out to you to learn the specifics of your visit with us: https://www.ameristarstcharles.com/contact-us
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Charon W wrote a review Aug 2021
Chattanooga, Tennessee132 contributions227 helpful votes
They had self service drink machines with normal sized cups. They also had plenty of waitresses. Smoke not really an issue. They did not check my ID when walking in - which I hate. They also don't rummage your purse.
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Date of stay: August 2021
Cleanliness
Service
Sleep Quality
Trip type: Traveled
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Response from Chris J, Agency / Consultant at Ameristar Casino Resort Spa St. Charles
Responded Aug 6, 2021
Thank you for visiting us! We appreciate your comments and look forward to seeing you again soon.
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PRICE RANGE
$230 - $322 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ameristar casino resort spa st. charles hotel saint charles, ameristar hotel saint charles
LOCATION
United StatesMissouriSaint Charles
NUMBER OF ROOMS
400
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Frequently Asked Questions about Ameristar Casino Resort Spa St. Charles
Which popular attractions are close to Ameristar Casino Resort Spa St. Charles?
Nearby attractions include Lewis and Clark Boat House and Nature Center (0.4 miles), Ameristar Casino St. Charles (0.06 miles), and MindBreak (0.5 miles).
What are some of the property amenities at Ameristar Casino Resort Spa St. Charles?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Ameristar Casino Resort Spa St. Charles?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Ameristar Casino Resort Spa St. Charles?
Yes, free parking is available to guests.
What are some restaurants close to Ameristar Casino Resort Spa St. Charles?
Conveniently located restaurants include Prasino St. Charles, Bradden's Restaurant, and Grandma's Cookies.
Are there opportunities to exercise at Ameristar Casino Resort Spa St. Charles?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Are any cleaning services offered at Ameristar Casino Resort Spa St. Charles?
Yes, dry cleaning and laundry service are offered to guests.
Does Ameristar Casino Resort Spa St. Charles offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Ameristar Casino Resort Spa St. Charles?
Many travelers enjoy visiting First Missouri State Capitol State Historic Site (0.9 miles) and Payne-Gentry House (4.8 miles).
Does Ameristar Casino Resort Spa St. Charles have any great views?
Yes, guests often enjoy the river view available here.
Is Ameristar Casino Resort Spa St. Charles accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.