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Ameristar Casino Resort Spa St. Charles

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1 Ameristar Blvd, Saint Charles, MO 63301-3500
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (282)
360
Panoramas (8)
Room & Suite (197)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 07/01/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Ameristar Casino Resort Spa St. Charles
Updated 07/01/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 22 hotels in Saint Charles
Location
Cleanliness
Service
Value
The Ameristar Casino Resort Spa St. Charles is a 397-suite luxury hotel in the St. Louis area with many rooms containing floor-to-ceiling windows overlooking the Missouri River or the city below. This new, all-suite hotel features a 7,000-square-foot full-service spa with an indoor-outdoor pool. Have a great time at the region’s largest casino, an action-packed night club or one of seven restaurants. You’ll really get star treatment during your Ameristar vacation in St. Charles.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Casino and Gambling
Business Center with Internet Access
Conference facilities
Parking
Wifi
Hot tub
Indoor pool
Outdoor pool
Heated pool
Restaurant
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Concierge
Gift shop
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Modern
831Reviews43Q+A100Room tips
Traveler rating
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Popular mentions
TPine wrote a review Aug 2021
1 contribution
There is a man at the front desk of the casino who is very inappropriate towards women! His name is Micheal! I hope management can recognize this and take necessary action! Beware ladies and stay safe!!
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Date of stay: August 2021Trip type: Traveled with friends
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Response from Chris J, Agency / Consultant at Ameristar Casino Resort Spa St. Charles
Responded 4 weeks ago
Thank you for taking the time to leave us a review. We'd like to learn more about your experience. If you don't mind, please use the following link to send us your best direct contact information so we can reach out to you to learn the specifics of your visit with us: https://www.ameristarstcharles.com/contact-us
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Charon W wrote a review Aug 2021
Chattanooga, Tennessee122 contributions222 helpful votes
They had self service drink machines with normal sized cups. They also had plenty of waitresses. Smoke not really an issue. They did not check my ID when walking in - which I hate. They also don't rummage your purse.
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Date of stay: August 2021
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
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Response from Chris J, Agency / Consultant at Ameristar Casino Resort Spa St. Charles
Responded Aug 6, 2021
Thank you for visiting us! We appreciate your comments and look forward to seeing you again soon.
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Ljf1329 wrote a review Jul 2021
Port Huron, Michigan26 contributions7 helpful votes
Old town was very nice, but typical tourist trap. One shop after another of the some old same old. Paddle wheel boat ride on the Mississippi wasn’t worth the money. See the Arch is very nice in a beautiful park. Ameristar Casino was very nice.
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Date of stay: July 2021Trip type: Traveled with family
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Response from Chris J, Agency / Consultant at Ameristar Casino Resort Spa St. Charles
Responded Jul 12, 2021
Thank you for taking the time to review us. We are thrilled to see your overall experience was great. We look forward to having you as a guest again soon!
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sharon D wrote a review Jun 2021
2 contributions2 helpful votes
We arrived to find the large vehicle area deserted, trash everywhere. Overgrown vegetation and no one around to ask questions. We would have had to leave our RV in the street and walk quite a ways to ask someone where we could park. So I walked several feet down a roadway into what that seemed to be under the casino. I was fearful walking through to get to what appeared to be elevators. Several homeless were wondering around. There was thick mud that was scrapped from the floor and placed against the walls. That appeared to be from a previous flood that was never. Leaned up. The area was poorly lighted. The elevator did not work and I was not about to walk a stairwell in fear of my safety. I attempted to call but the prompts never allowed me to speak with anyone, so we continued down the road to another casino. I am a B Connected player from Biloxi and would have liked to see another property but with the conditions I saw immediately turned me away. You should be ashamed of it and the fact you cannot speak with anyone is unacceptable.
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Date of stay: June 2021
Value
Sleep Quality
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Response from Chris J, Agency / Consultant at Ameristar Casino Resort Spa St. Charles
Responded Jun 25, 2021
We are disappointed to read what appears to be a response to a less than exceptional experience. We encourage you to contact us directly with details about your visit so that we can address the situation.
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Matthew S wrote a review Jun 2021
1 contribution
The room you select and pay for at reservation, is a firm possibility of a definite maybe. Love reserving a non-smoking room only to receive a smoking room which smelled like a Marlboro factory and gave migraines - this is your hotel. Love buying a package deal, with restaurant credit, only to never receive the actual credit - this is your hotel. Love a resort/spa with no resort/spa services - this is your resort/spa. Love a hotel where the employees treat you as a bother instead of the catalyst for their job - this is your hotel. Love a hotel where the view from your room is of the muddy Missouri River and all the junk therein - this is your hotel. Ameristar Casino Resort Spa St. Charles - Nope, nope, nope.
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Date of stay: April 2021
Value
Cleanliness
Service
Room Tip: A tip for a good room - Stay elsewhere.
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Response from Chris J, Agency / Consultant at Ameristar Casino Resort Spa St. Charles
Responded Jun 21, 2021
We are disappointed to read what appears to be a response to a less than exceptional experience. We encourage you to contact us directly with details about your visit so that we can address the situation.
Read more
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PRICE RANGE
$184 - $325 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ameristar casino resort spa st. charles hotel saint charles, ameristar hotel saint charles
LOCATION
United StatesMissouriSaint Charles
NUMBER OF ROOMS
400
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Frequently Asked Questions about Ameristar Casino Resort Spa St. Charles
Which popular attractions are close to Ameristar Casino Resort Spa St. Charles?
Nearby attractions include Lewis and Clark Boat House and Nature Center (0.4 miles), Ameristar Casino St. Charles (0.06 miles), and MindBreak (0.5 miles).
What are some of the property amenities at Ameristar Casino Resort Spa St. Charles?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Ameristar Casino Resort Spa St. Charles?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Ameristar Casino Resort Spa St. Charles?
Yes, free parking is available to guests.
What are some restaurants close to Ameristar Casino Resort Spa St. Charles?
Conveniently located restaurants include Prasino St. Charles, Bradden's Restaurant, and Dewey's Pizza.
Are there opportunities to exercise at Ameristar Casino Resort Spa St. Charles?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Are any cleaning services offered at Ameristar Casino Resort Spa St. Charles?
Yes, dry cleaning and laundry service are offered to guests.
Does Ameristar Casino Resort Spa St. Charles offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Ameristar Casino Resort Spa St. Charles?
Many travelers enjoy visiting First Missouri State Capitol State Historic Site (0.9 miles) and Payne-Gentry House (4.8 miles).
Does Ameristar Casino Resort Spa St. Charles have any great views?
Yes, guests often enjoy the river view available here.
Is Ameristar Casino Resort Spa St. Charles accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.