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Residence Inn St. Louis Galleria

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8011 Galleria Parkway, Richmond Heights, Saint Louis, MO 63117
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199 Reviews from our TripAdvisor Community

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Showing 198: English reviews
Orlando
Level Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed October 14, 2013

Nice location, safe but slightly dated property. Went to several rooms each of which had the distinct odor of tobacco smoke. Staff assured us the rooms " had been cleaned" . Stayed only out of necessity and other local properties already full. Will not stay there again.

Helpful?
Thank MalcolmOrlando
RI_Marriott_GM, General Manager at Residence Inn St. Louis Galleria, responded to this review

Thank you for staying with us and for taking the time to review our hotel. I am truly sorry that you had an issue with a smoke smell in your room. The hotel is most definitely 100% non smoking since 2008, unfortunately some guests still decide to smoke in their suites. I am very sorry that we did not get... More 

Freeport, Illinois
Level Contributor
34 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed October 14, 2013

fantastic service - we had studio rooms - it was neat and clean - refrigerator and dishwasher as well as sink and table, fireplace and dual closets - price was good and staff very friendly and helpful fairly close to malls and restaurants - has fitness room as well as a nice outside pool

Helpful?
1 Thank svfv70
RI_Marriott_GM, General Manager at Residence Inn St. Louis Galleria, responded to this review

Thank you so much for taking the time to review our hotel. We are thrilled that you enjoyed your stay so much including the spacious room and our friendly staff. We hope to see you again sometime! Adam Plous General Manager More 

Bethesda, Maryland
Level Contributor
137 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
3 of 5 stars Reviewed October 10, 2013

First the good: this hotel is well located, right across from the St. Louis Galleria, off a major highway. relatively close to the airport. The rooms have apparently been redone recently, are attractively furnished, and the kitchen area is very well equipped. Free wifi. Pleasant staff. Now the bad: this is an old facility, two stories, and all rooms open... More 

Helpful?
1 Thank DCvagabond1
RI_Marriott_GM, General Manager at Residence Inn St. Louis Galleria, responded to this review

Thank you for taking the time to review our hotel. We are glad that you enjoyed the spacious rooms, pleasant staff, and great location. We are sorry however that had issues with some noise and also with your sheets. In the future please notify the Front Desk about these things are our excellent staff will make sure that you have... More 

Arlington
Level Contributor
131 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed October 9, 2013

Stayed in an accessible room and was glad the room entrance was a few steps from the parking place, although others might prefer a lobby entrance rather than a "down and out" motel-like arrangement. The room was spacious with a full kitchen that included an oven and a full-sized refrigerator. The accessible bathroom was excellent with a large roll-in shower... More 

Helpful?
1 Thank Arlingtonfoodie31
RI_Marriott_GM, General Manager at Residence Inn St. Louis Galleria, responded to this review

Thank you so much for taking the time to review our hotel. We are glad that you enjoyed your stay especially the full kitchen. We are truly sorry about the loud A/C unit. In the future, please contact the Front Desk so one of our associates can get that taken care of for you. Thanks again for staying with Marriott... More 

Chicago
Level Contributor
39 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed October 6, 2013

Thought I reviewed this hotel after our stay and realized I didn't. Great hotel! We needed a two bedroom unit and was cheerily accommodated. The rooms are clean and spacious. Do ask to be away from the highway and you will not hear any traffic noise. Breakfast is good - there are many options. It can be a bit tight... More 

Helpful?
1 Thank travelcrazy58
RI_Marriott_GM, General Manager at Residence Inn St. Louis Galleria, responded to this review

Hello and thank you so much for taking the time to review our hotel. We are glad that you enjoyed breakfast and that everyone you came acrsoss was warm and friendly. We hope to see you again sometime! Thanks, Adam More 

Memphis, Tennessee
Level Contributor
55 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed September 8, 2013

This place is Awesome! It's tucked away in a quaint area very close to the train stop, very close to the Galleria and other shopping. My family and I stayed (my parents, myself and my daughter) in a 2 bedroom/2 bath suite and couldn't have been more pleased with our stay. It was spacious, we weren't all over each other... More 

Helpful?
2 Thank MrsKimMorrow
RI_Marriott_GM, General Manager at Residence Inn St. Louis Galleria, responded to this review

Thank you so much for taking the time to review our hotel and for giving us such an excellent review! We atre thrilled that you loved your spacious 2 bedroom suite and also that you enjoyed our staff, especially Kesha. We appreciate your business and hope to see you again in the future! More 

Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed August 26, 2013

I stayed here on the weekend when my family and I were going for a house hunting trip with a job relocation. I'm a platinum member and have taken my family on a number of business trips and stayed at a number of Residence Inns. The rooms were nicely renovated and were very good size. I just had a one... More 

Helpful?
1 Thank mpope1985
RI_Marriott_GM, General Manager at Residence Inn St. Louis Galleria, responded to this review

Hello Sir, I truly apologize for your unpleasant experience at our Residence Inn back in July. I can promise that incidents like that are not a common occurence at our hotel. Unfortunately every once in a while someone causes a disturbance at a hotel that is not forseen. As you stated we do have a security guard on property every... More 

Level Contributor
62 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed August 7, 2013

This is an older Residence Inn, the kind with outside doors (more motel than hotel). That being said the room was well taken care of although the outside and building maintenance were a bit run down. The front desk staff was friendly and the free breakfast was good. It's about two blocks from the Galleria and half a block from... More 

Helpful?
1 Thank EllaCole116
RI_Marriott_GM, General Manager at Residence Inn St. Louis Galleria, responded to this review

Thank you so much for staying with us and taking the time to write a review about your stay. We are glad that you found the rooms to be well taken care of. Also, we are constantly working to make sure that our exterior looks as nice as our interior, and we just finished a big landscaping project to improve... More 

Mississippi
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed August 2, 2013

Stayed at Residence Inn Galleria last weekend with youth group. The suites are SUPER, there is a lot of green space and the location is AWESOME. Walking distance to the Metro and Galleria. The staff could not have been more helpful and courteous. Breakfast was very good and well managed. We all wanted to come back to the Residence Inn... More 

Helpful?
1 Thank NancyMississippi
RI_Marriott_GM, General Manager at Residence Inn St. Louis Galleria, responded to this review

Thank you so much for taking the time to review our hotel. We are thrilled that you loved your stay and we hope to see you again sometime! More 

Tennessee
Level Contributor
46 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed August 2, 2013

The location is excellent. You can to the train to go downtown and very close to the mall and other shopping. The room we stayed in was a bilevel with a bedroom and bathroom upstairs. It gave us nice separation from the kids. The room was very clean and had everything you would need if you wanted to use the... More 

Helpful?
1 Thank cjsj
RI_Marriott_GM, General Manager at Residence Inn St. Louis Galleria, responded to this review

Thank you very much for taking the time to review our hotel. We are so glad that you enjoyed the stay and found the location and room to be excellent. I am truly sorry about the breakfast experience. If you have a moment, please contact me at Adam.Plous@marriott.com so I can get a few details about that. Once again thank... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service

Additional Information about Residence Inn St. Louis Galleria

Address: 8011 Galleria Parkway, Richmond Heights, Saint Louis, MO 63117
Location: United States > Missouri > Saint Louis > Richmond Heights
Price Range: $171 - $230 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn St. Louis Galleria 3*
Number of rooms: 152
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Also Known As:
Residence Inn St. Louis Galleria Hotel Richmond Heights
Residence Inn Saint Louis
Saint Louis Residence Inn
Residence Inn St. Louis Galleria Saint Louis, MO - Richmond Heights
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