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Residence Inn St. Louis Galleria

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Residence Inn St. Louis Galleria
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202 Reviews from our TripAdvisor Community

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Showing 201: English reviews
Level Contributor
61 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This property consists of many buildings that contain 2-4 rooms. Which makes it seem like these used to be an apartment complex. That could be a good thing if you were staying for an extended amount of time because you would have your own apartment. Overall it was a lot like other Residence Inns. But the downside of this layout... More 

Helpful?
Thank Pab485s
Janessa C, General Manager at Residence Inn St. Louis Galleria, responded to this review

Thank you for taking the time to complete a survey regarding your recent visit to our property. We appreciate your business and hope to serve you again in the future! More 

Saint Louis
Level Contributor
6 reviews
5 hotel reviews
1 of 5 stars Reviewed 2 weeks ago

My wife and I stayed at cheap motels before, so I wanted to stop being cheap and get a better room. I was told of residence inn by my brother, and I stayed a few nights with my him while he was here on business. The house keeper that cleaned our room was a respectful young man named william, and... More 

Helpful?
Thank traveljunkies22
Janessa C, General Manager at Residence Inn St. Louis Galleria, responded to this review

Thank you for taking the time to complete a review regarding our property. I am so glad that William took such great care of you and your brother during your visit. We are actually in the process of upgrading our breakfast items as well as our kitchen area; I hate that your experience was during this process. We certainly hope... More 

Travelers are raving about these Richmond Heights hotels

Perth
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

Not very reassuring, not very clean district (atmosphere suburb). . Our room was smaller than that of the others residence Inn usual (-10m2). . The whole hotel is built near highways, in the form of lot houses having face to face. It's distributed in 4 rooms for each house. The block of balloon of condenser is locked into a cupboard... More 

Helpful?
Thank fir755
Janessa C, General Manager at Residence Inn St. Louis Galleria, responded to this review

Thank you for taking the time to complete a review regarding your recent visit to our property. We pride ourselves on delivering outstanding accommodations and service; it looks as though we fell short of this on your visit with us. Please accept our sincere apology for the noise level and design of the property. Thank you again for your feedback!... More 

White Castle, Louisiana
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

Staff was exceptional; very attentive to our needs and extremely helpful with attractions in the surrounding area for our group. Would definitely recommend. Pool is small; but they offer a pass to a nearby gym called the heights which is comparable to the YMCA

Helpful?
Thank Nina J
2 reviews
2 of 5 stars Reviewed July 17, 2016 via mobile

We arrived about 1 am and got to our room to find a note they were cleaning carpets in every room starting at 9am , no exceptions. I called Marriott rewards and they guaranteed me our room would not be cleaned. Friday morning they are knocking on the door to clean our carpets. No respect for the guests while they... More 

Helpful?
Thank Nicole S
Janessa C, General Manager at Residence Inn St. Louis Galleria, responded to this review

Thank you for taking the time to complete a review regarding your recent stay at our property. We pride ourselves on delivering a memorable hotel experience and unfortunately have fallen short of our goal. Please accept our sincere apology for the problems you experienced during your visit and the lack of communication amongst my team regarding the carpet cleaning being... More 

Tahlequah, Oklahoma
Level Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 7, 2016 via mobile

Receiving 4 stars because of how great the staff is. The staff more than make up for anything that may be lacking with this property, which is probably 3 stars. I can tell that management and staff do their best to maintain and upkeep this Residence Inn. It looks like the older style RI's (apartment complex style), but I had... More 

Helpful?
Thank catherinegray76
Level Contributor
246 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 stars Reviewed June 24, 2016 via mobile

Driving cross country with family and Saint Louis was one of our stops. So I booked the "Residence Inn ST. Louis Galleria" . I like them because they have kitchens, free breakfast and alway happy my stays. The room was big and had an oven. So I made pizza. We were happy there was a pool. Can we say swimming.... More 

Helpful?
Thank A. Vinnie V
Janessa C, General Manager at Residence Inn St. Louis Galleria, responded to this review

We are so happy that you enjoyed your visit to our Residence Inn St. Louis Galleria. The amenities that we provide are to ensure that you are relaxed and have the comforts of being home; it looks as though that was accomplished. Thank you so much for your great comments and business, we certainly hope to serve you again soon! More 

Washington, Iowa
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 13, 2016 via mobile

This hotel is perfect for exploring St Louis. Eight minutes to the zoo and the same for the arch. We had a loft suite, 4 adults and 3 children. Tons of room. Pool was nice size. Breakfast was more than I expected. Everyday they had different items to choose from

Helpful?
Thank Diana19521949
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 12, 2016 via mobile

We booked this stay through Priceline, so we didn't specifically pick this place. But, we were pleasantly surprised when we arrived. The grounds were very well kept and clean. The lady at the front desk was extremely friendly and helpful. The staff always smiled and greeted us. The room was very clean and had a complete kitchen(I highly recommend the... More 

Helpful?
Thank Kraig S
Janessa C, General Manager at Residence Inn St. Louis Galleria, responded to this review

Thank you so much for your outstanding comments regarding the Residence Inn St. Louis Galleria. I am so glad that the property provided a great element of surprise and that my team took care of your during your visit. We certainly hope to serve you again in the near future. More 

Buffalo, Missouri
Level Contributor
4 reviews
3 hotel reviews
1 of 5 stars Reviewed June 9, 2016 via mobile

This hotel doesn't honor a 2 bedroom suite if you have a Marriott Reward's Card free night stay. They won't even allow you to pay to upgrade until the day of your trip which on a Saturday the 2 bedroom wouldn't be available. The manager wouldn't help and the person who answered the phone laughed at my complaint. If you... More 

Helpful?
Thank AngieUmbarger
Janessa C, General Manager at Residence Inn St. Louis Galleria, responded to this review

Dear Angie, Thank you so much for giving us your feedback regarding a possible reservation at our property. We take all of our guest comments very seriously and appreciate your feedback. I am sorry that we were unable to honor a 2 bedroom suite upgrade during a time that the hotel is normally sold out and the fact that we... More 

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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about Residence Inn St. Louis Galleria

Address: 8011 Galleria Pkwy, Richmond Heights, Saint Louis, MO 63117-1311
Location: United States > Missouri > Saint Louis > Richmond Heights
Price Range: $170 - $241 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn St. Louis Galleria 3*
Number of rooms: 152
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Also Known As:
Residence Inn St. Louis Galleria Hotel Richmond Heights
Residence Inn Saint Louis
Saint Louis Residence Inn
Residence Inn St. Louis Galleria Saint Louis, MO - Richmond Heights
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