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Residence Inn St. Louis Galleria

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Residence Inn St. Louis Galleria
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207 Reviews from our TripAdvisor Community

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Showing 206: English reviews
Kenilworth, Illinois, United States
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Between the pounding foot steps above, and the very noisy A/C, it was at best an adequate room. Facilities were fine. Bed was great for my wife but not for me. I woke up every hour or so due to the A/C noise. Coffee was good.

Helpful?
Thank Bill W
Tampa, Florida
Level Contributor
49 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

This is a wonderful, clean (really clean!) Marriott property that is unbelievably well situated for a business trip, a vacation stop (as we did) or an overnight. Within walking distance of the metro, a major shopping center, and within close distance to anything else you may need or visit (and there's a Starbucks only a mile down the road.) We... More 

Helpful?
Thank Waxwing54
Long Island
Level Contributor
44 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The Residence Inn St. Louis Galleria is a convenient and reliable place to stay. My son and I were in town to visit Washington University, which is about 10 to 15 minutes away. The rooms were very satisfactory, a little bit dated, but very clean. I had a two bedroom and two bathroom suite...the second bedroom was loft style and... More 

Helpful?
Thank BBChin
Hank H, Manager at Residence Inn St. Louis Galleria, responded to this review

Thank you fro taking the time to review our hotel. We glad you were satisfied with your visit and we look forward to seeing you again the next time yo are in Saint Louis. More 

Westchester County, New York
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The rooms are more like little condo's. It is very spacious, and the rooms have full kitchens and a work area. The decor is warm and welcoming. The staff is very friendly and always greets us with a smile. The rates include breakfast. They have a pool. The hotel is located walking distance to the Metro Link and to the... More 

Helpful?
Thank Elizabeth M
Saint Louis, Missouri
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

Nice and clean, very friendly staff. Evening food is not good (cheap) otherwise great. Location is great near shopping mall and restaurant and close access to highway, some rooms near highway is too noisy.

Helpful?
Thank walit2016
Level Contributor
61 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed August 14, 2016 via mobile

This property consists of many buildings that contain 2-4 rooms. Which makes it seem like these used to be an apartment complex. That could be a good thing if you were staying for an extended amount of time because you would have your own apartment. Overall it was a lot like other Residence Inns. But the downside of this layout... More 

Helpful?
Thank Pab485s
Janessa C, General Manager at Residence Inn St. Louis Galleria, responded to this review

Thank you for taking the time to complete a survey regarding your recent visit to our property. We appreciate your business and hope to serve you again in the future! More 

Saint Louis
Level Contributor
6 reviews
5 hotel reviews
1 of 5 stars Reviewed August 5, 2016

My wife and I stayed at cheap motels before, so I wanted to stop being cheap and get a better room. I was told of residence inn by my brother, and I stayed a few nights with my him while he was here on business. The house keeper that cleaned our room was a respectful young man named william, and... More 

Helpful?
Thank traveljunkies22
Janessa C, General Manager at Residence Inn St. Louis Galleria, responded to this review

Thank you for taking the time to complete a review regarding our property. I am so glad that William took such great care of you and your brother during your visit. We are actually in the process of upgrading our breakfast items as well as our kitchen area; I hate that your experience was during this process. We certainly hope... More 

Travelers are raving about these Richmond Heights hotels

Perth
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed July 29, 2016

Not very reassuring, not very clean district (atmosphere suburb). . Our room was smaller than that of the others residence Inn usual (-10m2). . The whole hotel is built near highways, in the form of lot houses having face to face. It's distributed in 4 rooms for each house. The block of balloon of condenser is locked into a cupboard... More 

Helpful?
Thank fir755
Janessa C, General Manager at Residence Inn St. Louis Galleria, responded to this review

Thank you for taking the time to complete a review regarding your recent visit to our property. We pride ourselves on delivering outstanding accommodations and service; it looks as though we fell short of this on your visit with us. Please accept our sincere apology for the noise level and design of the property. Thank you again for your feedback!... More 

White Castle, Louisiana
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 22, 2016 via mobile

Staff was exceptional; very attentive to our needs and extremely helpful with attractions in the surrounding area for our group. Would definitely recommend. Pool is small; but they offer a pass to a nearby gym called the heights which is comparable to the YMCA

Helpful?
Thank Nina J
2 reviews
2 of 5 stars Reviewed July 17, 2016 via mobile

We arrived about 1 am and got to our room to find a note they were cleaning carpets in every room starting at 9am , no exceptions. I called Marriott rewards and they guaranteed me our room would not be cleaned. Friday morning they are knocking on the door to clean our carpets. No respect for the guests while they... More 

Helpful?
Thank Nicole S
Janessa C, General Manager at Residence Inn St. Louis Galleria, responded to this review

Thank you for taking the time to complete a review regarding your recent stay at our property. We pride ourselves on delivering a memorable hotel experience and unfortunately have fallen short of our goal. Please accept our sincere apology for the problems you experienced during your visit and the lack of communication amongst my team regarding the carpet cleaning being... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about Residence Inn St. Louis Galleria

Address: 8011 Galleria Pkwy, Richmond Heights, Saint Louis, MO 63117-1311
Location: United States > Missouri > Saint Louis > Richmond Heights
Price Range: $161 - $252 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn St. Louis Galleria 3*
Number of rooms: 152
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Also Known As:
Residence Inn St. Louis Galleria Hotel Richmond Heights
Residence Inn Saint Louis
Saint Louis Residence Inn
Residence Inn St. Louis Galleria Saint Louis, MO - Richmond Heights
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