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Homewood Suites St. Louis - Galleria

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Homewood Suites St. Louis - Galleria
Homewood Suites St. Louis - Galleria
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557 Reviews from our TripAdvisor Community

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Showing 551: English reviews
1 review
2 of 5 stars Reviewed 3 days ago NEW

Room at check in had not been vacuumed, crumbs, bottle caps, and used Q-tips found on carpet in living room and bathroom. Told check in staff and check out staff with "Ok, we will let Housekeeping Manager know". Breakfast was served from 7-11 am. We went at 9 am. Buffet was completely out of clean plates, forks, and orange juice.... More 

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank lesleyn287
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Literally across the street from the Galleria mall, which was nice after being in the car so long. Close to lots of restaurants like PF Changs, Maggianos, Cheesecake Factory, and more. They also offer a shuttle in a 3.5 mile radius in case you want to do a little extra shopping. Hotel was clean, staff was friendly, hot breakfast was... More 

Helpful?
Thank amberbJ1062VI
Lori S, General Manager at Homewood Suites St. Louis - Galleria, responded to this review

amberbJ1062VI, Thank you for your wonderful review. We are absolutely pleased with our location as well. There's so many things to do and see in the area, as well as some amazing restaurants. We hope the road brings you back to visit us again. Lori More 

Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 1 week ago NEW via mobile

Over the past several months we have stayed in several different Homewood Suites in Ontario, Canada and a few states across the US, and I have to say this one is the most disappointing so far. We arrived after dinner (just past 9 pm) on a Friday evening (4 adults, 4 children under 6 years of age), and although there... More 

Helpful?
Thank SBeavie
Lori S, General Manager at Homewood Suites St. Louis - Galleria, responded to this review

Hello SBeavie, Thank you so much for taking the time to tell us about your stay. I only wish I had the opportunity to speak to you while you were here. I will have to do some research to try and figure out what happened the evening that you were here. I'm not quite sure when you stayed but I... More 

Lawrence, Kansas
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We were in the process of moving long distance and lost power to massive power outage. We were desperate to find a place to spend the night. I am so pleased we found Homewood Suites near the St. Louis Galleria.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank KatWrangler
Lori S, General Manager at Homewood Suites St. Louis - Galleria, responded to this review

Hi KatWrangler, We are so glad you found us as well. We hope everything turned out good for you with your journey. Please let us know if there's ever anything else we can do for you. Safe travels and we hope you've settled in well. Sincerely, Lori More 

Mesa, Arizona
1 review
3 of 5 stars Reviewed 1 week ago

We expected better value for the money...... Clayton high price but not the room was not up to high quality we expected from a Clayton hotel or a Hilton hotel property. The staff though was very nice and helpful.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Michele S
Lori S, General Manager at Homewood Suites St. Louis - Galleria, responded to this review

Hello Michele S, Thank you for taking the time to tell our Trip Advisor friends about your stay here at our hotel. I am sorry that we did not exceed your expectations of our name and our amazing location. We hope you will give us another try in the future. We have some amazing things happening here in the Fall... More 

Palm Springs, United States
1 review
5 of 5 stars Reviewed 1 week ago

Between the facilities as well as room accommodations, this establishment l is a wonderful choice to feel about as home as possible when staying at a hotel. The only dinner option is an IHOP across the street unless you want to drive to nearby restaurants. But the food at the hotel's complimentary breakfast is wonderful.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Christopher J
Lori S, General Manager at Homewood Suites St. Louis - Galleria, responded to this review

Hello Christopher J. Thank you! very kind words sir... We all love what we do and take a lot of pride in our guests satisfaction, and our guests just "feeling at Home". I wanted you to know, for the next time you visit, there are a lot of restaurants nearby that you can walk to, from a PF Changs to... More 

Oklahoma City, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

You can't help but notice the dedication to excellence the staff has at this location. Salt water pool was nice. Hotel is in a great central location on Clayton St. across from the Galleria with easy access to everything.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Todd O
Lori S, General Manager at Homewood Suites St. Louis - Galleria, responded to this review

Hey Todd O! Thank you so much for your wonderful review of our hotel! We always love hearing from our guests. Hopefully the traveling road will lead you back "Home" again real soon. Sincerely, lori S More 

Springfield, United States
1 of 5 stars Reviewed 1 week ago

First room we were assigned smelled of smoke - called the desk and were moved to another room - which had stains all over the carpets - stains on the furniture - bathroom had missing tiles - patch work ceiling and the cabinet was missing a drawer - not the handle - the entire drawer was missing - moved hotels... More 

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Greg G
Rochester
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We had a 2 bedroom, 2 bath suite with kitchenette. Nice size rooms and bathrooms. Not enough comfortable chairs to sit in. Beds were comfortable. Cleanliness was not good- confetti on the floor from previous guests, refrigerator has standing water in the drawers and hair on the floor in one of the bathrooms. When we asked the maid to do... More 

Helpful?
Thank Traveling1994
Lori S, General Manager at Homewood Suites St. Louis - Galleria, responded to this review

Hello Traveling1994, Thank you for your review with Trip Advisor on your stay with us. I appreciate your feedback on the cleanliness issues that were clearly apparent in your suite. I will absolutely address this with my Team. We take pride in what we do for our guests and cleanliness is at the top of our list. I am sorry... More 

Omaha, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

We found this Homewood Suites to be a great place for a 3 night stay while vacationing in the St. Louis area. The staff is exceptionally friendly - especially at the front desk and at breakfast. The room was clean and well maintained. After the first night we asked to be moved to the opposite side of the hotel -... More 

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Russell E
Lori S, General Manager at Homewood Suites St. Louis - Galleria, responded to this review

Hi Russell E, Thanks for your Trip Advisor review. It is great to hear about our guests stay. I was sad to read bout your experience with our pool. You may have stayed with us during about an 8 day period where we could not get the perfect balance in the water. Safe to swim in except for 2 days... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
A home away from home for business, shopping and exploring St. Louis Centrally located with easy access to Lambert-St. Louis International Airport (STL) and downtown St. Louis, the Homewood Suites by Hilton® St. Louis – Galleria hotel puts you in a great place to make the most of your stay. In the heart of Clayton’s business district you can make this all-suite hotel your home for a few days or a few months. With the St. Louis Galleria Shopping Center only yards away you can shop as much as you’d like. Keep active on the road with a workout in the 1,400 sq. ft. fitness center, have a swim in the indoor pool or soak in the whirlpool. Complimentary Wi-Fi lets you surf the web or get some work done from the comfort of your spacious Richmond Heights hotel suite. Start every day off in style with a full hot breakfast. Take the hassle out of the end of the day when you come home to our complimentary evening social*, available every evening Monday through Thursday. This St. Louis extended stay hotel’s meeting room is the perfect venue for your intimate St. Louis meeting or celebration. *Local and state laws apply ... more   less 

Additional Information about Homewood Suites St. Louis - Galleria

Address: 8040 Clayton Rd, Richmond Heights, Saint Louis, MO 63117-1102
Location: United States > Missouri > Saint Louis > Richmond Heights
Price Range: $158 - $246 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites St. Louis - Galleria 3*
Number of rooms: 158
Reservation Options:
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Also Known As:
Homewood Suites St. Louis - Galleria Hotel Richmond Heights
Homewood Suites St. Louis - Galleria Saint Louis, MO - Richmond Heights
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