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Homewood Suites St. Louis - Galleria

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Homewood Suites St. Louis - Galleria
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602 Reviews from our TripAdvisor Community

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Showing 595: English reviews
Warsaw, United States
5 of 5 stars Reviewed yesterday NEW

This hotel was able to maintain extreme quiet throughout our stay--lack of mechanical noises, lack of bumping and noise from employees and their carts, etc. Breakfast was excellent and I witnessed the staff prepare a meat-free meal for three Navy men that were staying there. The staff actually solicited for special requests, they didn't have to be 'hunted down.'

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Roy C
Monroe, Wisconsin
1 review
3 of 5 stars Reviewed 3 days ago NEW

Our suite, the gym, and the breakfast were all excellent. The check in process was almost an hour's worth of painful, and we evacuated the hotel repeatedly, in the rain, for fire alarm 'issues'. For the most part, staff were polite; however, they were not proactive, not guest centered, and appeared to be truly clueless at running a hotel.... Especially... More 

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank 127kelly
Lori S, General Manager at Homewood Suites St. Louis - Galleria, responded to this review

Hello 127kelly, Thank you for taking the time to share your experience about your recent stay at our hotel. As I am sure you can understand we take our fire alarms very seriously and are dedicated to the safety of our guests. I cannot apologize enough for the disturbance, as well as the apparent way the situation was handled by... More 

Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I travel for work so tend to feel a bit road-weary and jaded at times. The staff here are truly exceptional in terms of being sincerely welcoming and accommodating without being obnoxious or fake. The hotel is located b/t a huge mall and a highway. My room on the 4th floor was directly adjacent to the highway access ramp so... More 

Helpful?
Thank T895FXjamiem
Lori S, General Manager at Homewood Suites St. Louis - Galleria, responded to this review

Hi there T895FXjamiem Wow! I can't thank you enough for this amazing and thourough review of yoruyr stay with us. It was wonderful to really get to "get inside" your stay with you. If I hadn't stayed or seen this hotel before you truly painted a picture of it. I appreciate it very much. We can't wait to welcome you... More 

Belleville
1 review
5 of 5 stars Reviewed 1 week ago

The hotel staff was EXCELLENT. The happy hour or evening social was great. From the time of check-in until the time of check-out the Front Desk staff along with the General Manager and Housekeeping Supervisor were all so helpful. Thanks for the experience, you don't find service like this everywhere.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank LaKeitaG
Lori S, General Manager at Homewood Suites St. Louis - Galleria, responded to this review

Hi there LaKeitaG! Yeah! We are so glad you enjoyed your stay with us. Can't wait to welcome you home again. Lori S More 

Terre Haute, Indiana
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Ts was my first stay at a Homewood Suites. The room was great. Very roomy and comfortable. Very friendly staff, greeted with smiles from everyone. This was close to the venues we were attending, and getting around was easy. Nice amenities, as well.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Connie F
Lori S, General Manager at Homewood Suites St. Louis - Galleria, responded to this review

HI Ms. Connie F, Thank you for choosing our hotel for your visit. We love to hear from our guests. Safe travels. Lori S More 

1 review
4 of 5 stars Reviewed 1 week ago

Hotel is generally well maintained, but my room AC thermostat didn't work, carpet had holes and one could see hotel carpets need replacement. Staff was very friendly and helpful. Free shuttle to nearby places was a real convenience. Be sure to request quiet side of hotel away from the freeway. Pricey for what you get--but probably average these days.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank 10ivank
Lori S, General Manager at Homewood Suites St. Louis - Galleria, responded to this review

Hi 10ivank, I hope you received my personal email to you in regards to your stay. We always want to make our guests happy. We look forward to your return visit. Lori S More 

Minneapolis, Minnesota
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

As a Hilton diamond member I stay in many hotels and I will not come back to this one. Beds are hard as rocks. Cleaners in room just don't care, they do half of what is basics and when you ask for something to be done like vacuum it can take two days to get done, then they bring a... More 

Helpful?
1 Thank Reginaoftheroad
Lori S, General Manager at Homewood Suites St. Louis - Galleria, responded to this review

Hello Reginaoftheroad, I am the GM here at the Homewood Suites. I was sad to read your review. I have been here since May 1st and I am 100% involved in every operation of the hotel. I am not sure why you may feel as though I don't care. I can only assure you I do. I do very much... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Traveled to St. Louis for husband's law school reunion, so both kids with us. Made reservations and asked for a pack-n-play. Arrived at 9:30 am on day of check-in. I knew room wouldn't be ready, but thought I'd ask. Receptionist was amazing. She prioritized our room and got us in within 2 hours of arriving. Walked into suite and it... More 

Helpful?
Thank Shana M
Lori S, General Manager at Homewood Suites St. Louis - Galleria, responded to this review

Hello SMA M, Alright! Looks like we exceeded your expectations! That is our goal on every single visit. We are glad you enjoyed yourself, now make sure you come back to see us again. Lori S More 

Lees Summit, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Location is excellent for easy access to great dining and shopping. Very clean with kitchen accommodations. I stay here for business convenience but have also included my family for a nice getaway. Simple access off main street and easy access to highway. Close to downtown.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Kip D
Lori S, General Manager at Homewood Suites St. Louis - Galleria, responded to this review

Hey Kip D. We are here for business or a little R&R with the family. We look forward to your return. Lori S More 

Springfield, Missouri
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

This place was great from check in to check out! The staff was extremely wonderful and attentive. The little kitchen is nice to have and this is walking distance from The Galleria mall. Thank you for a comfortable and friendly stay away from home! The pool is a little chilly for my taste, but the kids didn't seem to mind.

Helpful?
Thank randrews22
Lori S, General Manager at Homewood Suites St. Louis - Galleria, responded to this review

Hi there randrews22! Thanks for the kind words. I will share with the staff. Safe Travels. Lori S More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
Official Description (provided by the hotel)
A home away from home for business, shopping and exploring St. Louis Centrally located with easy access to Lambert-St. Louis International Airport (STL) and downtown St. Louis, the Homewood Suites by Hilton® St. Louis – Galleria hotel puts you in a great place to make the most of your stay. In the heart of Clayton’s business district you can make this all-suite hotel your home for a few days or a few months. With the St. Louis Galleria Shopping Center only yards away you can shop as much as you’d like. Keep active on the road with a workout in the 1,400 sq. ft. fitness center, have a swim in the indoor pool or soak in the whirlpool. Complimentary Wi-Fi lets you surf the web or get some work done from the comfort of your spacious Richmond Heights hotel suite. Start every day off in style with a full hot breakfast. Take the hassle out of the end of the day when you come home to our complimentary evening social*, available every evening Monday through Thursday. This St. Louis extended stay hotel’s meeting room is the perfect venue for your intimate St. Louis meeting or celebration. *Local and state laws apply ... more   less 

Additional Information about Homewood Suites St. Louis - Galleria

Address: 8040 Clayton Rd, Richmond Heights, Saint Louis, MO 63117-1102
Location: United States > Missouri > Saint Louis > Richmond Heights
Price Range: $152 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites St. Louis - Galleria 3*
Number of rooms: 158
Reservation Options:
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Also Known As:
Homewood Suites St. Louis - Galleria Hotel Richmond Heights
Homewood Suites St. Louis - Galleria Saint Louis, MO - Richmond Heights
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