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BEST WESTERN Big Spring Lodge

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182 Reviews from our TripAdvisor Community

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Showing 182: English reviews
2 reviews
3 of 5 stars Reviewed 3 days ago NEW

Best in Neosho. Less expensive in Joplin, and quality is better in Joplin. But, have to weigh in drive if business is in Newton . Pool is only 3 feet deep. Breakfast pretty good for small Best Western. Room relatively clean, but found pennies on floor (which suggests not vacuumed well.

Review collected in partnership with Best Western

Helpful?
Thank 403alexanderw
Heather T, General Manager at BEST WESTERN Big Spring Lodge, responded to this review

403alexanderw----Thank you for reviewing our property. We apologize that our hotel did not meet your expectations to the fullest. We hope you will give us another chance the next time you are in the area. If there is anything else I can help you with please do not hesitate to contact me directly. Thank you and I hope you have... More 

Little Rock, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Great hotel.....very clean and attractive. Rooms are comfy; internet is very slow but tolerable! We stayed here b/c of a family wedding in Joplin, MO. We LOVED the "breakfast on the go" bags.....bottle of water, granola bars (2) and an apple. That was perfect for us trying to get to the wedding and set up the photography equipment. We WILL... More 

Review collected in partnership with Best Western

Helpful?
Thank Deborah L
Heather T, General Manager at BEST WESTERN Big Spring Lodge, responded to this review

Deborah L --- Thank you for taking time to review our hotel. I am so glad you enjoyed your stay with us and we hope yo see you again the next time you are in the area. We are going to be upgrading our internet speed soon so everyone can enjoy faster connection and surfing. See you again next time! More 

Austin, Texas, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

The appearance and condition of hotel has gone down hill over the past year. The management did not consider the guests, only the paper work was important. Not very friendly at all. The staff was average in their appearance and exchange with guests.

Review collected in partnership with Best Western

Helpful?
Thank William B
Heather T, General Manager at BEST WESTERN Big Spring Lodge, responded to this review

William B -- I am terribly sorry that you felt that I was unfriendly to you. All of our guest are my number one priority at the hotel. If there is any way that we can make this issue right with you please do not hesitate to contact me directly. Thank you and again I am terribly sorry about the... More 

Mission
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This BW had one of the best breakfasts I've ever had in my many stays with this chain. The room was spotless, everything worked, and the location was unique--on the edge of town, accessible to everything yet almost rural. The price was right, the people were great, but the construction is so poor on the property that every time a... More 

Review collected in partnership with Best Western

Helpful?
1 Thank Edward M
Heather T, General Manager at BEST WESTERN Big Spring Lodge, responded to this review

Edward M --- Thank you for taking the time to review our property. I am glad you enjoyed our breakfast! I am terribly sorry about the inconvenience you experienced with the guestroom doors. Thank you for bringing this to my attention and I will work on getting this issue fixed. We hope to see you again the next time you... More 

Springfield, MO, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Hotel was very clean and the staff were so friendly and helpful. Felt very safe and had a comfortable bed with wonderful pillows! Breakfast was hot with a good selection of food. They even had to go bags for breakfast on the go if needed. Really enjoyed my stay.

Review collected in partnership with Best Western

Helpful?
1 Thank Kallie H
Heather T, General Manager at BEST WESTERN Big Spring Lodge, responded to this review

Kallie H Thank you for taking the time to review our hotel. We always enjoy hearing what guest liked and did not like about their stay so we can continue to improve our hotel. We hope to see you again the next time that you are in the area. Hope you have a wonderful day! More 

Pauls Valley, United States
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 5 weeks ago

This hotel is in a good location, close to anything we need and far enough away to still be a quiet place to stay. The breakfast is always good, coffee is good, rooms are kept clean and everything in good working order.

Review collected in partnership with Best Western

Helpful?
Thank Vivian S
Heather T, General Manager at BEST WESTERN Big Spring Lodge, responded to this review

We are glad that you enjoyed your recent stay with us! We hope to see you again soon! More 

Joplin, United States
2 reviews
5 of 5 stars Reviewed July 12, 2016

I have stayed here many times and my stay this time was exceptional. Excellent Staff, super clean and a pleasure to stay! I have never had a problem here. Only thing I would like is the bed to be a little bit softer but that is just my preference.

Review collected in partnership with Best Western

Helpful?
Thank Jenny S
Heather T, General Manager at BEST WESTERN Big Spring Lodge, responded to this review

Jenny S., we are pleased to hear that you enjoyed your stay with us. Our housekeeping staff take pride in their work. Our front desk staff loves talking with guest and making them feel like family. I will let them all know about your review and we look forward to seeing you in the future. More 

Rock Island, United States
Level Contributor
20 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 7, 2016

I would highly recommend this hotel. It is a great value and great place to stay. We were on a motorcycle and needed a nice place to stay for a night. The staff was friendly and very eager to help us while we were there.

Review collected in partnership with Best Western

Helpful?
Thank James L
Heather T, General Manager at BEST WESTERN Big Spring Lodge, responded to this review

Thank you for taking the time to review our hotel. We hope you will stay with next time you are in the area. More 

Rockford, Illinois
Level Contributor
3 reviews
5 of 5 stars Reviewed June 24, 2016

Place to stay in Neosho area. Well maintained property that i have used every year for at least the last 10 years for a local family reunion. Breakfast provided is excellent. Pool is outdoors and is kept in like new condition. The staff is courteous. Kids like the chocolate chip cookie treat at the end of the day

Review collected in partnership with Best Western

Helpful?
Thank Byronrockford
Heather T, General Manager at BEST WESTERN Big Spring Lodge, responded to this review

Thank you for taking the time to review our hotel. All of our staff take pride in their work and want to make your stay enjoyable as can be. We look forward to seeing you the next time you are in town! More 

Fort Worth, United States
2 reviews
4 of 5 stars Reviewed June 20, 2016

We have stayed at this hotel several times in the past. The guest rooms are the cleanest I have encountered anywhere. The staff is always very friendly, helpful, and professional. My only complaint about this hotel is the tiny, almost nursery-sized commodes and toilet seats in the bathrooms. They are very low and quite small.

Review collected in partnership with Best Western

Helpful?
Thank Tim J T
Heather T, General Manager at BEST WESTERN Big Spring Lodge, responded to this review

Thank you Tim J T, for taking the time to review our hotel. Our housekeeping staff take pride in their work and want to make sure that you enjoy your stay with us. We look forward to seeing you in the future. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Nestled in the heartland, this hotel provides a nice little change of pace to travelers! Excelling in customer service, this award winning property offers great accomodations and amenities you wouldn't expect in such a small town. From our indoor sauna to a wonderful complementary breakfast, it is all good!From standard rooms to spacious suites, all are comfortably priced and affordable. So call today and make your reservation! ... more   less 

Additional Information about BEST WESTERN Big Spring Lodge

Address: 1810 Southern View Dr, Neosho, MO 64850-2912
Location: United States > Missouri > Neosho
Price Range: $81 - $105 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — BEST WESTERN Big Spring Lodge 2*
Number of rooms: 62
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Also Known As:
Best Western Neosho
Neosho Best Western
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