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BEST WESTERN Big Spring Lodge

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186 Reviews from our TripAdvisor Community

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Showing 186: English reviews
Omaha, Nebraska
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I've stayed at the Big Spring Lodge every year for the past few years when I've traveled and made it a mid stop. Every time I stay, there has always been something updated to keep this hotel in top shape for guests. Everything from the curtains to the carpet was extremely clean and in good shape. The beds are also... More 

Helpful?
Thank Eric C
Heather T, General Manager at BEST WESTERN Big Spring Lodge, responded to this review

Eric C., We are pleased to hear that you enjoyed your stay with us. Our housekeeping staff take pride in their work. Our front desk staff love speaking with guests and making each and every one feel like apart of our family. I will let them all know about your review and we look forward to seeing you in the... More 

Kansas
Level Contributor
37 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This is our second time to stay in this hotel. We had a dreadful experience in another hotel in Neosho and we are happy to say that this place is now our go-to spot when we are in the area. The rooms are clean and the beds are comfortable. They feature a mini fridge and a microwave in each room.... More 

Helpful?
Thank ok2goKansas
Heather T, General Manager at BEST WESTERN Big Spring Lodge, responded to this review

ok2goKansas, We are pleased to hear that you enjoyed your stay with us. We look forward to seeing you in the future. More 

Columbia mo., United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Had a very nice stay , floor was wet from ac unit had froze up in the room ,from who as in the there before us , house keeping came right away put a fan on it to dry , will be our only place we stay down that way . from now on.

Review collected in partnership with Best Western

Helpful?
Thank Violet C
Heather T, General Manager at BEST WESTERN Big Spring Lodge, responded to this review

Violet C- Thank you for taking the time to review our property. We are pleased to hear that you enjoyed your stay with us. We hope to see you again soon! More 

Hudson, Wisconsin
Level Contributor
51 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We travel to MO to visit family every year, and the last 2 years have stayed at the Best Western Big Spring Lodge and we love it! They are so friendly and so accomodating, check in and check out are both a breeze. The breakfast is good, they have several options so you won't go hungry. And every afternoon they... More 

Review collected in partnership with Best Western

Helpful?
Thank JOJOWIS2014
Heather T, General Manager at BEST WESTERN Big Spring Lodge, responded to this review

JOJOWIS2014- Thank you for taking the time to review our property. We are pleased to hear that you enjoyed your stay with us. We hope to see you again soon! More 

2 reviews
3 of 5 stars Reviewed 5 weeks ago

Best in Neosho. Less expensive in Joplin, and quality is better in Joplin. But, have to weigh in drive if business is in Newton . Pool is only 3 feet deep. Breakfast pretty good for small Best Western. Room relatively clean, but found pennies on floor (which suggests not vacuumed well.

Review collected in partnership with Best Western

Helpful?
Thank 403alexanderw
Heather T, General Manager at BEST WESTERN Big Spring Lodge, responded to this review

403alexanderw----Thank you for reviewing our property. We apologize that our hotel did not meet your expectations to the fullest. We hope you will give us another chance the next time you are in the area. If there is anything else I can help you with please do not hesitate to contact me directly. Thank you and I hope you have... More 

Little Rock, United States
1 review
5 of 5 stars Reviewed August 19, 2016

Great hotel.....very clean and attractive. Rooms are comfy; internet is very slow but tolerable! We stayed here b/c of a family wedding in Joplin, MO. We LOVED the "breakfast on the go" bags.....bottle of water, granola bars (2) and an apple. That was perfect for us trying to get to the wedding and set up the photography equipment. We WILL... More 

Review collected in partnership with Best Western

Helpful?
Thank Deborah L
Heather T, General Manager at BEST WESTERN Big Spring Lodge, responded to this review

Deborah L --- Thank you for taking time to review our hotel. I am so glad you enjoyed your stay with us and we hope yo see you again the next time you are in the area. We are going to be upgrading our internet speed soon so everyone can enjoy faster connection and surfing. See you again next time! More 

Austin, Texas, United States
1 review
2 of 5 stars Reviewed August 4, 2016

The appearance and condition of hotel has gone down hill over the past year. The management did not consider the guests, only the paper work was important. Not very friendly at all. The staff was average in their appearance and exchange with guests.

Review collected in partnership with Best Western

Helpful?
Thank William B
Heather T, General Manager at BEST WESTERN Big Spring Lodge, responded to this review

William B -- I am terribly sorry that you felt that I was unfriendly to you. All of our guest are my number one priority at the hotel. If there is any way that we can make this issue right with you please do not hesitate to contact me directly. Thank you and again I am terribly sorry about the... More 

Mission
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 30, 2016

This BW had one of the best breakfasts I've ever had in my many stays with this chain. The room was spotless, everything worked, and the location was unique--on the edge of town, accessible to everything yet almost rural. The price was right, the people were great, but the construction is so poor on the property that every time a... More 

Review collected in partnership with Best Western

Helpful?
1 Thank Edward M
Heather T, General Manager at BEST WESTERN Big Spring Lodge, responded to this review

Edward M --- Thank you for taking the time to review our property. I am glad you enjoyed our breakfast! I am terribly sorry about the inconvenience you experienced with the guestroom doors. Thank you for bringing this to my attention and I will work on getting this issue fixed. We hope to see you again the next time you... More 

Springfield, MO, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 28, 2016

Hotel was very clean and the staff were so friendly and helpful. Felt very safe and had a comfortable bed with wonderful pillows! Breakfast was hot with a good selection of food. They even had to go bags for breakfast on the go if needed. Really enjoyed my stay.

Review collected in partnership with Best Western

Helpful?
1 Thank Kallie H
Heather T, General Manager at BEST WESTERN Big Spring Lodge, responded to this review

Kallie H Thank you for taking the time to review our hotel. We always enjoy hearing what guest liked and did not like about their stay so we can continue to improve our hotel. We hope to see you again the next time that you are in the area. Hope you have a wonderful day! More 

Pauls Valley, United States
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 21, 2016

This hotel is in a good location, close to anything we need and far enough away to still be a quiet place to stay. The breakfast is always good, coffee is good, rooms are kept clean and everything in good working order.

Review collected in partnership with Best Western

Helpful?
Thank Vivian S
Heather T, General Manager at BEST WESTERN Big Spring Lodge, responded to this review

We are glad that you enjoyed your recent stay with us! We hope to see you again soon! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Nestled in the heartland, this hotel provides a nice little change of pace to travelers! Excelling in customer service, this award winning property offers great accomodations and amenities you wouldn't expect in such a small town. From our indoor sauna to a wonderful complementary breakfast, it is all good!From standard rooms to spacious suites, all are comfortably priced and affordable. So call today and make your reservation! ... more   less 

Additional Information about BEST WESTERN Big Spring Lodge

Address: 1810 Southern View Dr, Neosho, MO 64850-2912
Location: United States > Missouri > Neosho
Price Range: $81 - $105 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — BEST WESTERN Big Spring Lodge 2*
Number of rooms: 62
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Also Known As:
Best Western Neosho
Neosho Best Western
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