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Cumberland Resort & Spa

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Taylors Road, Burnt Pine, Norfolk Island 2899 Australia
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
$181
$166
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SAVE $15
Free cancellation until 03/08/21
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Prices above are provided by partners for one room, with variable occupancy rules as provided by the property, and do not include all taxes and fees. Please see our partners for full details.
Traveler (98)
Room & Suite (54)
Pool & Beach (8)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Regular temperature checks for staff
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Updated 06/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Cumberland Resort & Spa
Updated 06/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 14 Specialty lodging in Burnt Pine
Location
Cleanliness
Service
Value
4 STAR AFFORDABLE LUXURY, SPA INDULGENCE RESORT. WHY NOT PAMPER YOURSELF?Free Rental Car (excl. insurance), Personal Return Airport Transfers, Town Tour, Breakfast Starters (incl. eggs, bread loaf, juice, milk, condiments). Relax and put balance back into your life at this intimate boutique resort set in tropical gardens. Centrally located, there are 1-, 2-, 3-, 4- & even 5-bedroom options - every exec bedroom has en-suite bathroom with spa bath or massage spa shower, or both. Enjoy a week of indulging.Soak in the hydrotherapy heated swim spa, de-tox in the infra red Sauna or take in a few hours of massage and body treatments at the day spa. Stroll a few minutes to trendy cafes, restaurants and shops. With your free rental car you can explore the island at will. Then, come home to Cumberland and just chill out on your private spacious, sunny verandah. Utilize the onsite friendly managers with their local knowledge, book a tour or spa treatment.Property Features: Heated Swim Spa, sauna, day spa, tour desk, wireless internet, DVD movie library, snorkel gear/beach towels, guest laundry, central location, en-suite massage showers & spa baths, satellite TV, Free Wi-Fi throughout the resort, tennis (nearby).Room Features: Fully equipped kitchens, king beds, LCD/LED TV, DVD/CD/iPod docks, modern en-suite spa bathrooms, private BBQ's, picnic sets, snorkel gear, wireless internet and all the modern features you have come to expect.Heated Swim Spa Sauna.Onsite Day Spa Massage,Tour Desk Fulltime Reception, Free Wi-Fi, DVD movies (450+) Library, Games Snorkel Gear Guest Laundry Central Location, Foxtel satellite TV (57+ channels), Tennis (nearby).En-suite Massage Showers,Spa Baths Beach towels & Chairs Room Features: Fully equipped stainless steel kitchens, king beds, LCD/LED TV, DVD/CD/iPod docks, modern en-suite spa bathrooms, private BBQ's, Waterfalls, Picnic Sets.Also, indulge with the White House, where leisure meets luxury.Located in the prestigious Buck's Point area, this Presidential, five-bedroom hillside ocean view spa villa is for your Exclusive Indulgence - no other guests or neighbours. Enjoy absolute luxury and total privacy with breathtaking 180 degree panoramic ocean views from all rooms & massive wrap-around verandahs. Includes your own Turkish Sauna, separate Finnish sauna, outdoor jacuzzi/spa, indoor spa bath, skydeck, 8-seater mini-van, and private 8-acre bush walk.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Sauna
Coffee shop
Bicycle rental
Bowling
Free airport transportation
Valet parking
Wifi
Hot tub
Outdoor pool
Heated pool
Game room
Hiking
Horseback riding
Mini golf
Squash
Archery offsite
Fishing
Patio
Airport transportation
Car hire
Spa
Body wrap
Massage
Neck massage
Steam room
BBQ facilities
Baggage storage
Convenience store
Non-smoking hotel
Shops
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Laundry service
Self-serve laundry
Ironing service
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Room features
Bathrobes
Desk
Dining area
Housekeeping
Coffee / tea maker
Cable / satellite TV
Extra long beds
Walk-in shower
Private balcony
Safe
Seating area
Separate living room
Telephone
Wardrobe / closet
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Microwave
Oven
Refrigerator
Stovetop
Electric kettle
Flatscreen TV
DVD / CD player
On-demand movies
Radio
iPod docking station
Electric blanket
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Charming
Languages Spoken
English, Spanish, Dutch
302Reviews4Q+A92Room tips
Traveler rating
  • 220
  • 68
  • 8
  • 5
  • 1
Time of year
Traveler type
Language
Selected filters
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  • English
Popular mentions
JLW434 wrote a review Mar 2020
Adelaide, Australia14 contributions7 helpful votes
We were in a group of 10 so we picked units 1, 2 and 3 with interconnecting doors. Good location, very clean and the managers were responsive to enquiries. We had unit 1 (2 bedroom) and while it was OK, due to the size it was not the 4* luxury advertised - if the bedroom was a bit bigger it would't be necessary to squeeze past each other at the end of the bed and there might have been room for more than a single cupboard 0.5m wide, if the dining area had been a bit bigger the table wouldn't need to sit under the shelf on the wall and worrying about sliding the chairs too far back and falling down the step etc etc. We had a spa shower but didn't use it because of water restrictions, but I suspect it would have been very messy!! Good BBQ area outside the unit, but only after the sun has gone down otherwise too hot to sit there.
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Date of stay: March 2020
Location
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Response from Rael Donde, Owner at Cumberland Resort & Spa
Responded Jun 30, 2020
Thank you for taking the time to provide a 4 star review. We really appreciate it. Your 5 bedroom unit is unique on Norfolk Island. There are no other 5-bedroom units with 5 King beds, 6 Spa bathrooms, plenty of space which includes the exclusive three verandas, with 4 covered gas BBQ's that can be used in all weather conditions. The drought is truly behind us, so there is plenty of water again on the island, and the army desalination plant was sent back to the mainland months ago. We would be more than happy to send photos of this villa, so everyone knows how spacious it is, as well as modern and luxurious with Foxtel cable TV, Wi-fi, 8 TV's including TV in the bedrooms, 3 Spa baths, 5 Massage Spa showers, 3 dishwashers, modern amenities and facilities, etc. And being located in the golden mile in town is a real advantage as you were able to stroll to the shops, restaurants, cafes, etc. or use the free rental car to explore the island further. We look forward to welcoming you back soon.
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Todd W wrote a review Feb 2020
Brisbane, Australia7 contributions1 helpful vote
This is the second time we have stayed at Cumberland Resort and coincidentally we ended up in the same beautiful unit we had six years earlier. The owner Rael and his Operations Manager Tima are just lovely helpful people who attend to anything you need. This time around we took with us some long term friends sharing comfortably a two bedroom 2 bathroom unit which has everything in it you could possibly need. This property is in an ideal location with an easy walk in to the main street. We would and have definitely recommended Cumberland to everyone we know. We plan on returning again some time soon.
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Date of stay: February 2020
Value
Service
Sleep Quality
Room Tip: All good. Units 8 (1 bedroom) and 9 (2 bedroom) are probably the quietest being separate from all...
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Response from Rael Donde, Owner at Cumberland Resort & Spa
Responded Jul 1, 2020
Thank you for this wonderful feedback. We were really pleased that you stayed with us a second time after 6 years. As you have pointed out, we pride ourselves on our friendliness and helpfulness, which is why we are here - to make it memorable for all our lovely guests. You have also appreciated our ideal location with an easy walk in the main street to the shops, restaurants and cafes. Please don't wait another 6 years to re-visit!
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JAGAKG wrote a review Jan 2020
Sydney, Australia21 contributions12 helpful votes
What a delightful stay my husband & I had at Cumberland! Our apartment (No. 2) had everything we needed and was clean, comfortable and spacious. Really enjoyed the private outdoor areas, BBQ and the fabulous bath. Tima was just so welcoming and helpful and a real asset to the resort. An easy walk into Burnt Pine and the use of a car let us explore the island at our leisure. Thank you for a wonderful stay.
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Date of stay: January 2020
Location
Cleanliness
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Response from angeladonde, Public Relations Manager at Cumberland Resort & Spa
Responded Jan 23, 2020
We are so pleased that you had everything that you needed, and found the villa clean, comfortable and spacious, with the private outdoor areas, BBQ and the fabulous bath. Thank you for appreciating the hospitality provided by Tima, the manager. We are pleased you took advantage of the allocated rental car to explore the island.
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Cherie wrote a review Jan 2020
Brisbane, Australia19 contributions2 helpful votes
We stayed at Cumberland for a week during our stay at Norfolk. I was a little apprehensive at first but when greeted by Tima upon our arrival my fears disappeared. We booked the executive 1 bedroom spa villa for seven nights. The villa was extremely private with its private courtyard that included an outdoor dining table, bbq and sun lounge. Inside was neat and comfortable. My only disappointment was the spa did not work during our stay and was not repaired until after our departure even though we paid for the spa villa. The hosts were lovely. The location just perfect - walking distance to the many cafe’s, super market, and shops. Will definitely return.
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Date of stay: January 2020Trip type: Traveled as a couple
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Response from angeladonde, Guest Relations Manager at Cumberland Resort & Spa
Responded Jan 23, 2020
Thank you for a lovely review. We are so pleased that you enjoyed your stay and would like to return. Please don't wait too long!! As soon as were notified that the spa has stopped working, we dispatched the electrician, but alas, it was your last day. We are very sorry, but will make it up to you next time. This is an extremely rare thing to happen, as the spa pumps are very reliable. We look forward to welcoming you back!
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Symo wrote a review Jan 2020
1 contribution
4 bedroom unit suited us perfectly with 5 adults and 3 kids Tima looked after our needs totally and added extra touches which made our stay on Norfolk all the more special Fully recommend for a family stay or group
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Date of stay: November 2019Trip type: Traveled with family
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Response from angeladonde, Public Relations Manager at Cumberland Resort & Spa
Responded Jan 23, 2020
Thank you for the positive feedback. We are thrilled that you enjoyed your stay. Yes, it is the little extra touches that make the difference.
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PRICE RANGE
$135 - $162 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
cumberland hotel burnt pine
LOCATION
AustraliaNorfolk IslandBurnt Pine
NUMBER OF ROOMS
10
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Frequently Asked Questions about Cumberland Resort & Spa
Which popular attractions are close to Cumberland Resort & Spa?
Nearby attractions include Fletcher's Mutiny Cyclorama (0.3 miles), Pitcairn Settlers Village (0.5 miles), and Gallery Guava (0.3 miles).
What are some of the property amenities at Cumberland Resort & Spa?
Some of the more popular amenities offered include free wifi, a pool, and a spa.
Which room amenities are available at Cumberland Resort & Spa?
Top room amenities include a kitchenette, a flat screen TV, and a refrigerator.
What food & drink options are available at Cumberland Resort & Spa?
Guests can enjoy barbeque facilities during their stay.
Is parking available at Cumberland Resort & Spa?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Cumberland Resort & Spa?
Conveniently located restaurants include Hilli Restaurant & Cafe, The Olive Cafe, and Castaway Restaurant and Bar.
Are there opportunities to exercise at Cumberland Resort & Spa?
Yes, guests have access to a pool and a sauna during their stay.
Does Cumberland Resort & Spa have an airport shuttle?
Yes, Cumberland Resort & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Cumberland Resort & Spa located near the city center?
Yes, it is 0.6 miles away from the center of Norfolk Island.
Are any cleaning services offered at Cumberland Resort & Spa?
Yes, laundry service and self serve laundry are offered to guests.
Which languages are spoken by the staff at Cumberland Resort & Spa?
The staff speaks multiple languages, including English, Spanish, and Dutch.