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Comfort Inn Westport

TripAdvisor$78*
View Deal
Certificate of Excellence
GreenLeadersBronze level
05/07/2017 05/08/2017
1 room 2 adults 0 children
$104*
$78*
$104*
$78*
$104*
$78*
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Comfort Inn Westport
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460 Reviews from our TripAdvisor Community

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Showing 458: English reviews
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Springfield, Missouri
Reviewed 4 days ago NEWvia mobile

Our company ALWAYS books this location when we are working in the area. The staff is always very attentive and friendly. Jason was a BIG help with booking our last stay. This location is an excellent value! See you on the next visit!

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Helpful?
Thank pjesster
Management response:

Dear pjesster, Thank you for taking the time to leave your comments. I am glad that my staff and I created a great guest experience. We are lucky to have guests like you. Thanks again for your feedback and we will continue to strive for better service. Jason

Fulton, Missouri
HOTEL’S FAVORITE REVIEW
Reviewed 2 weeks ago

we missed justin this trip,but nichole was OUTSTANDING sorting out a problem we had.Nichole is a great addition to a SUPER team,and we hope she stays a long time.newly remodeled with a great restaurant on the back of the building.Is where free breakfast is located

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Helpful?
Thank gjgloria
About Hotel's Favorite Review
Jason A, General Manager at Comfort Inn Westport, responded to this review

Dear Gijgloria, Thank you for taking the time to give such kind words about our staff. We try to always create the best guest experience possible and I am glad that we were able to fulfil our goal. Look forward to seeing you in the future. Sincerely, Jason Aulds

Kansas City, Missouri
Reviewed 1 week ago via mobile

Comfortable room - bed was comfortable, plenty of room. Missed having a refrigerator though. Room was clean. Happy hour and breakfast at hotel restaurant. Dinner prices in bar were very reasonable. Location was perfect for our visit with family.

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Helpful?
Thank Barbara F
Management response:

Dear Barbara F, Thank you for taking the time to review our hotel. I am glad that we were able to make your stay an enjoyable one. I am sorry to hear that your room did not have a refigerator, but we do have room types that include a fridge and microwave. When booking your next reservation, please ask for...

Vancouver, Canada
Reviewed 1 week ago

This hotel is old & tired. The rooms are a time capsule from the 70s. The breakfast is basic and not great. The front desk were good and other staff seemed pleasant. Now I am rambling on with this review because I have nothing more to say.

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Helpful?
Thank BuriedTreasure
joe b, General Manager at Comfort Inn Westport, responded to this review

Dear Buried Treasure, we strive to provide great service and accommodations, I am sorry to hear we failed to meet that goal with your recent stay. This hotel was completely renovated 1.5 years ago and most of our guests love the property and the renovations. Again my apology that we did not exceed your expectations. All the Best Joe

Reviewed 2 weeks ago via mobile

My family and I stayed here for a quick weekend get-away. Overall our stay was positive. However, there were some areas that the hotel can improve. Strengths: The staff was very friendly, professional and accommodating. The room was comfortable and clean. Areas for improvement: Parking is not very convenient. The hot breakfast was limited and those selections were no always...

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Helpful?
Thank Micah W
Management response:

Dear Micah W, Thank you for taking the time to leave your comments. We strive to create a great guest experience but sometimes we fall short of our goal. It was nice to hear that our staff is accomodating and I do understand that parking when the hotel is full can be frustrating. We are working on this issue by...

Reviewed 3 weeks ago

This weekend was supposed to be a great get away from the monotony we've been experiencing in our hometown Decatur, IL. We arrive at the hotel Friday evening, ready to settle in, only to find bugs in one of our beds in the first room. We couldn't decipher the type of bug it was so we requested another room. As...

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Helpful?
Thank Lawrence T
Management response:

Dear Lawrence T, I apologize for all the issues you had during your stay. Our goal is to create a great guest experience but sometimes we do not succeed. I do thank you for taking the time to leave your feedback and I would feel the same way if I were the guest. I would like to discuss your stay...

Reviewed 3 weeks ago

We celebrated my sons wedding last week at Spazios that is connected to this hotel. It was such a great experience all around. The hotel staff was so accommodating. We had family coming in from out of town and as usual flights get screwed up, Tanya at the front desk was wonderful in helping get my family in a room....

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Helpful?
Thank Leslie P
Jason A, General Manager at Comfort Inn Westport, responded to this review

Dear Leslie P, Thank you so much for your feedback. It is always nice to hear how our staff is doing and that we are taking care of our guests. Once again thank you for taking the time to leave your comments Sincerely, Jason Aulds, GM

Reviewed March 24, 2017

A collegue and I were staying at this hotel for a training. I used the last of the toilet paper and there wasn't any extra in the room. I called down to the front desk and asked for more. The reponse was, "You need to come get it." UMMMM..WWHAT!! I'm in my pjs and have to go down to get...

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Helpful?
Thank Jcatchem
Management response:

Dear jcatchem, I would like to apologize for your hotel experience. I have contacted the appropriate team members to assure this does not happen again. We pride ourself on providing the best customer experience that we can but sometimes we fall short. Thank you for providing your feedback so we can continue to improve. Sincerely, Jason Aulds

Saint Louis, Missouri
Reviewed February 27, 2017

Recently stayed with this hotel for a long weekend. As it was unseasonably warm the air conditioner was needed to keep the room cool. It became apparent that it was not doing its job so I called to the front desk to request repair. In minutes I had a wonderful and courteous gentleman there to check it out and within...

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Helpful?
Thank KarinBierman
Management response:

Dear KarinBierman, Thank you so much for taking the time to leave your comments about your experience. I am sorry that you did experience an issue with your air conditioner but I am happy we could get the issue resolved. Thanks again for your feedback. Jason Aulds, GM

Waupaca
Reviewed February 25, 2017

Tricky entrance ,unique parking ,friendly and helpful desk person. Room clean ,comfortable,quiet. Breakfast very nice and well attended to.Within 20 minutes of most attractions .Would stay again.Only thing better would be an indoor pool.

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Helpful?
Thank Daniel W
Management response:

Dear Daniel W, Thank you for taking the time to leave your comments about our hotel. Our goal is to create a great guest experience and I am happy we were able to meet that goal. I understand that an outdoor pool is not convient during the cooler months however, it is a great experience during the St Louis Summer...

Questions? Get answers from hotel staff and past guests. Ask a question

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05/07/2017 05/08/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Center with Gym / Workout Room
  • Room Service
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
  • Room Service
  • Dry Cleaning
  • Laundry Service

Additional Information about Comfort Inn Westport

Address: 12031 Lackland Road, Maryland Heights, Saint Louis, MO 63146
Location: United States > Missouri > Saint Louis > Maryland Heights
Price Range: $95 - $157 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Comfort Inn Westport 3*
Number of rooms: 169
Reservation Options:
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Also Known As:
Comfort Inn Westport Hotel Maryland Heights
Comfort Inn Saint Louis
Westport Comfort Inn
Saint Louis Comfort Inn
Comfort Inn Westport Saint Louis/Maryland Heights, MO
Hotel Style:
#1 Green Hotel in Maryland Heights
#3 Business Hotel in Maryland Heights
#3 Family Hotel in Maryland Heights
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Questions & Answers

Here's what travelers have asked, with answers from Comfort Inn Westport staff and other travelers.
9 questions
Ask a question
Greenwood, Indiana
Saint Louis, Missouri
2 months ago
Rochester, New York
Montana
over a year ago
over a year ago

See all questions (9)

Questions? Get answers from Comfort Inn Westport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Choose another hotel.”
BuriedTreasure, 1 week ago | Read review
“aaa and member choice privledges help”
gjgloria, 2 weeks ago | Read review
“If you need a microwave or refrigerator in your room they have them, just ask.”
KarinBierman, Feb 27, 2017 | Read review
“Our room was on the highway side of the building but the hotel sits high enough that we did not get any noise.”
270danielw, Feb 25, 2017 | Read review
“Talk to justin”
jlourenco427, Jan 10, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
TripAdvisor
$78* /night
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Booking.com$78
Travelocity$78
AMOMA$104
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*Disclaimer
Prices are for 1 room, 2 adults
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