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Comfort Inn Westport

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Comfort Inn Westport
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436 Reviews from our TripAdvisor Community

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Showing 434: English reviews
Olney, Illinois
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

This hotel claims to be recently renovated but I think it need just a little more help. The staff was friendly and the lobby and shuttle service were good. The breakfast was good if only the room was just a little better. Mold in the shower other than that it was good for the price

Helpful?
Thank candio123
Level Contributor
51 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Night 1: I checked in in the afternoon and asked for a first floor room and was given an acessable room #155 it was at the end of the hall across from the guest laundry. The room had a roll in shower, queen size bed, large screen tv, it was comfortable, until around 2 am when everyone came in the... More 

Helpful?
Thank Rick F
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We needed a place for my wife and parents to stay while I was in the hospital at Barnes West. The rooms were super clean, beds were very comfy, and things were kept nice. Microwave is available in the dining area. Parking near main entrances was scarce, and should be better lit. Natalie was very caring and so helpful!!

Helpful?
Thank jnl04
Saint Louis, Missouri
Level Contributor
46 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We always stay at Choice Hotel Properties but this Comfort Inn left much to be desired. While the room was mostly clean for a newly remodled hotel there was yellow caulking in the bathroom, a coffee pot hidden behind the tv, lamps that did not work and just lots of little details that if fixed would have made our stay... More 

Helpful?
Thank jesbigfish
Hot Springs, Arkansas, United States
Level Contributor
5 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here on our way thru St. Louis on a long drive. The room was ice cold and clean when we checked in. Everything was great. The front deck staff was very friendly. We were trying to figure out somewhere for dinner. Justin offered a list of options that would deliver. And also had suggestions on a nearby strip... More 

Helpful?
Thank Jennifer M
Muskogee, OK
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed three nights on a visit to St. Louis. The room was very roomy, but the carpets were dirty and the bathtub water ran unless you used a lot of strength to close the valve. We needed an extra luggage rack and were told there were none available because there is only one in each room. The hotel was... More 

Helpful?
Thank FrogMuskogee
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

Dirty carpet..don't walk barefoot in your room....my linen had to be changed it was dirty. Thinking they might of been under staffed........the cleaning ladies were so nice....it has a sandwich and drink place with a pool....

Helpful?
1 Thank mysummervacation2015
joe b, General Manager at Comfort Inn Westport, responded to this review

Dear Valued Guest, We strive to provide first class service to every guest and I was disappointed to hear we did not exceed that goal with your recent visit. I have shared your feedback with my team to help us improve our services. Once again my sincere apology. Joe Bryson GM More 

Medford, Oregon
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

My wife and I stayed four nights to attend a workshop. Rochelle picked us up at the airport and made us feel like family. At the front desk, all were very helpful. Justin was exceptional, very helpful, friendly and professional. He helped us figure out what we were hungry for. His recommendation was exactly what we wanted, more than once.... More 

Helpful?
Thank pjgillette
joe b, General Manager at Comfort Inn Westport, responded to this review

Dear pjgillette, Thank yopu for the kind words and positive feedback. I have shared your comments with the team and they were pleased to hear we were able to make your recent stay a positive experience. Once again thanks for the comments. Regards Joe Bryson GM More 

Alexandria, Virginia
Level Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

Definitely not a Hilton... Supposed to be a new property but it looks old and run down... Rooms were musty and mildly, restaurant roof was leaking from the rain the night before, the whole thing smelled foul... The only positive from the whole stay is there customer service... They were wonderful.. Wish their attitudes could be bottled and sold elsewhere...... More 

Helpful?
1 Thank Christian B
joe b, General Manager at Comfort Inn Westport, responded to this review

Dear Christian B, Thank you for taking time to share your feedback with us. We do take pride in our customer service and we were disappointed to hear that we did not exceed your expectations with your recent visit. We shared your with the restaurant ownership regarding the roof leak, that roof was replaced recently and there should not have... More 

Saint Louis, Missouri
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I was recently pleasantly surprised by my stay at Comfort Inn Westport. It hadn't been my choice; but I was meeting an old school mate, and happened to be her designated hook up. This hotel has been completely renovated! From the extremely acomodating time spent with reservations, finding exactly what we needed in our room to our final good-bye, neither... More 

Helpful?
Thank jackandjeanette
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Restaurant
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
  • Room Service
  • Dry Cleaning
  • Laundry Service

Additional Information about Comfort Inn Westport

Address: 12031 Lackland Rd, Maryland Heights, Saint Louis, MO 63146-4001
Location: United States > Missouri > Saint Louis > Maryland Heights
Price Range: $89 - $149 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Comfort Inn Westport 3*
Number of rooms: 169
Reservation Options:
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Also Known As:
Comfort Inn Westport Hotel Maryland Heights
Comfort Inn Saint Louis
Westport Comfort Inn
Saint Louis Comfort Inn
Comfort Inn Westport Saint Louis/Maryland Heights, MO
Hotel Style:
#3 Family Hotel in Maryland Heights
#3 Business Hotel in Maryland Heights
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