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Comfort Inn St Louis - Westport

Traveler (74)
Room & Suite (37)
Pool & Beach (4)

Overview

AMENITIES
Free Wifi
Free parking
Breakfast included
Air conditioning
Pool
Non-smoking hotel
Restaurant
3 Star accommodation
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Rooms
Sep 1Sep 2
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (559)
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Traveler rating
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Traveler rating
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153
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42
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Reviewed 4 weeks ago via mobile

Family reunion. 1st night my daughter was stuck in the elevator for 20 minutes. The other one was out of service. Was moved to another room, AC smoked us out. 3rd room not clean. Dirty carpets throughout. Manager the worst ever. Even called my daughter's...More

Date of stay: July 2019
1  Thank carolyns887
Response from joe b, SVP at Comfort Inn St Louis - WestportResponded 3 weeks ago

Dear carolyn887, Thank you for sharing your feedback with us. We did call the elevator company out to inspect the elevator that evening. I do apologize for any issues you experienced during your visit. We will use your feedback to help us improve the guest...More

Reviewed 4 weeks ago

I am a very nice person but had the worst encounters with the front desk lady. She never smiled once in all my interactions and she was on her phone several times with her back to the door when I approached the desk. I did...More

Date of stay: May 2019
1  Thank reviewer0101
Response from joe b, SVP at Comfort Inn St Louis - WestportResponded 3 weeks ago

Dear reviewer0101, Thank you for taking time to provide us with your feedback. We strive to provide great service to every guest and I was disappointed to hear we failed to meet that goal with you're recent stay. My sincere apology for the less than...More

Reviewed July 14, 2019 via mobile

We came here for a trip and were less than pleased with our stay. The biggest complaint is when I went to go get in my bed there was a black tar-ish sticky substance on the sheets. I had to scrub it off my leg!...More

Date of stay: June 2019
Thank travelingark
Response from joe b, SVP at Comfort Inn St Louis - WestportResponded 3 weeks ago

Dear travelinggark, My apology for the experience you and your wife encountered while staying with us. I have addressed your issue with my staff to help ensure we do a better job with our room inspections. Thank you for you loyalty to Choice and we...More

Reviewed July 14, 2019 via mobile

The hotel staff wasn't very friendly. Our room was in poor shape. Very dated and the cleanliness factor was less than satisfactory. The room smelled musty and everything felt damp. The room didn't appear to have been vacuumed, the bathtub was dirty and had mold...More

Date of stay: July 2019
Thank Rebecca W
Response from joe b, SVP at Comfort Inn St Louis - WestportResponded 3 weeks ago

Dear Rebecca W, Thank you for the honest feedback. I have discussed your stay with my team and want to personally apologize for not exceeding your expectations during your recent visit. We will utilize your feedback to help us improve our guest experience. Once again...More

Reviewed July 4, 2019

Was sent here by America Airlines w/voucher when flight was delayed. First room assigned- bathroom not properly cleaned and sanitized. Room was changed. Front desk rep, Justin verry helpful and professional. Later, -at 900 pm I went to take a shower and there was no...More

Date of stay: July 2019
Thank StAna12345
Response from joe b, SVP at Comfort Inn St Louis - WestportResponded 3 weeks ago

Dear StAna12345, Thanks for sharing your feedback regarding your visit. I have shared your comments with the hotel team to help us improve our services. I have addressed this encounter with the FD agent who you spoke with to correct the behavior that was exhibited...More

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About
Description
If you’re looking for a family-friendly hotel in Maryland Heights, look no further than Comfort Inn St Louis - Westport. Guest rooms offer amenities such as More a flat screen TV and air conditioning, and guests can go online with free wifi offered by the hotel. Comfort Inn St Louis - Westport features a 24 hour front desk and baggage storage, to help make your stay more enjoyable. The property also boasts a pool and free breakfast. If you are driving to Comfort Inn Saint Louis, free parking is available. While staying in Maryland Heights, you can check out a popular Indian restaurant like Priyaa Indian Cuisine, which is serving up some great dishes. If you’re looking for something to do, Creve Coeur Lake Memorial Park is a nice way to spend some time. The staff at Comfort Inn St Louis - Westport looks forward to serving you during your upcoming visit. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free parking
Pool
Restaurant
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Air conditioning
Airport transportation
Banquet Room
Breakfast Available
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Golf course
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
Beachfront
Room service
Bar/Lounge
Awards & Recognition
GreenLeaders Bronze level
GreenLeaders Bronze level
Hotel Style
Onsen
,
Family
,
Business
Room types
Suites, Non-smoking rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenLeaders Bronze level
GreenLeaders Bronze level
Hotel Style
Onsen
,
Family
,
Business
Room types
Suites, Non-smoking rooms, Family Rooms, Accessible rooms
Number of rooms
170
Price range
$93 - $172 (Based on Average Rates for a Standard Room)
Also Known As
Comfort Inn Westport Hotel Maryland Heights
,
Comfort Inn Saint Louis
,
Westport Comfort Inn
,
Saint Louis Comfort Inn
,
Comfort Inn St Louis - Westport Saint Louis/Maryland Heights, MO
Location
United States > Missouri > Saint Louis > Maryland Heights
Hotel class
Awards & Recognition
GreenLeaders Bronze level
GreenLeaders Bronze level
Hotel Style
Onsen
,
Family
,
Business
Room types
Suites, Non-smoking rooms, Family Rooms, Accessible rooms
Number of rooms
170
Price range
$93 - $172 (Based on Average Rates for a Standard Room)
Also Known As
Comfort Inn Westport Hotel Maryland Heights
,
Comfort Inn Saint Louis
,
Westport Comfort Inn
,
Saint Louis Comfort Inn
,
Comfort Inn St Louis - Westport Saint Louis/Maryland Heights, MO
Location
United States > Missouri > Saint Louis > Maryland Heights

Photos

Traveler (74)
Room & Suite (37)
Pool & Beach (4)
Dining (3)
Business Center & Event Rooms (6)
Nearby
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Nearby RestaurantsSee all 86 nearby restaurants
Kobe Steak House of Japan
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.22 miles away
Paul Mineo's Trattoria
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.23 miles away
St. Louis Bread Co.
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Nearby AttractionsSee all 14 nearby attractions
Go Ape Treetop Adventure Course
124 reviews
2.02 miles away
Millennium Park
7 reviews
2.25 miles away
Creve Coeur Lake Memorial Park
193 reviews
1.85 miles away
Antique Mall of Creve Coeur
9 reviews
2.05 miles away
Questions & Answers
Ask a question
doreo
August 23, 2018|
AnswerShow all 3 answers
Response from Jeffery H | Reviewed this property |
Yes you can ask for Justin he will hook you up
1
Vote
doreo
August 23, 2018|
AnswerShow all 4 answers
Response from marthab912 | Reviewed this property |
We take the Metro at Hanley.
1
Vote
kjm21_11
October 24, 2017|
AnswerShow all 10 answers
Response from Malc_AK | Reviewed this property |
Sorry I don't know as we never used the shuttle.
0
Votes

Room Tips

"Second floor room are easily to get to"
JennaMarie07
Jun 2, 2019
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"I have no preference."
tppsl
Apr 2, 2019
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"Quiet on third floor,"
707ceceliaj
Dec 18, 2018
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"If you need a mini fridge, be sure to ask for a room that includes one. Not all rooms have one as a..."
249jenv
Nov 21, 2018
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