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DoubleTree by Hilton Hotel St. Louis - Westport

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DoubleTree by Hilton Hotel St. Louis - Westport
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773 Reviews from our TripAdvisor Community

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Showing 766: English reviews
central Illinois
Level Contributor
30 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Check in-- As a diamond member, while checking in I asked if there was any space available as I was interested in an upgrade. I was told the hotel was sold out. I then went online and saw there were rooms available including ones that would have been nice upgrades. I was quite upset that I was lied to. Room--... More 

Helpful?
Thank hefty_illinois
Bloomington-Normal, Illinois
1 review
4 of 5 stars Reviewed 4 days ago NEW

My wife and I recently stayed here on a weekend visit to St. Louis. Good location - close to Delmar Loop and the Airport. Slow check-in experience. Beds are comfortable and room was clean. Would stay there again.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank illinoiscowboysfan
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear illinoiscowboysfan: Thank you for staying with us Cowboys fan and thank you for the feedback. I am glad to hear that you would stay here again. You have to happy how your cowboys are playing, even though Tony Romo is hurt. Thank you for your time. Sincerely, Dan Gough General Manager More 

Centennial, CO
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

Just returned from a trip to St Louis. What a beautiful hotel! Not sure how old this hotel is but impressed with how spotless and well kept . Loved the warm cookies upon our arrival after a long day of travel. Would definitely stay there again

Helpful?
Thank Marstar
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear Marstar: Thank Marstar: Thank you for you review. You are very kind. Thank you for spotlighting our "World Famous" cookies. Come back soon. Respectfully, Dan Gough General Manager More 

San Jose, California
Level Contributor
265 reviews
111 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is a little further out versus my usual go to Embassy Suites. I was provided a room on the 11th Hilton Honors floor with room # 1108. The room was clean and without any surprises. Had calamari and a caesar chicken salad in the hotel's Cooperfield restaurant and the food was great and the service provided by Joe... More 

Helpful?
Thank EdUrias
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear EdUrias: Thank you for staying with us. I am glad that you enjoyed your stay on the 11th floor. Thank you also for the feedback on your meal. Please don't bring up the Rams to us St. Louisans. We are trying to forget them, but we will not forget your nice review. Sincerely, Dan Gough General Manager More 

Vallejo, California
1 review
5 of 5 stars Reviewed 2 weeks ago

I found the hotel to be quite nice. It was clean, well maintained and had nice rooms. I was especially thankful for the in room refrigerator and coffee pot. All my interactions with staff were pleasant and they were very courteous, helpful and respectful. I would definitely recommend this hotel for your stay in St. Charles. It is close to... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank susanlK3788JR
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear susanlK3788JR: Thank you for staying with us recently. I do appreciate the details you gave about the hotel and why you enjoyed your stay. Thank you for taking the time to complete this survey. Please come back to stay with us again. I will share your survey with my staff this week. Thank you for the feedback. Sincerely, Dan... More 

Las Vegas, Nevada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Rooms were very comfortable nice bed and pillows. Hotel staff pleasant and accommodating Food in the restaurant was very good portion nice size and the managers reception was a nice touch after a long days work.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Velinda C
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear Velinda C: Thank you for staying with us. I am so pleased that you found the staff pleasant and accommodating. We appreciate your feedback on the restaurant and thank you for highlighting the Manager's Reception. Come back to see us again soon. Sincerely, Dan Gough General Manager More 

Lake Angelus
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Room needed attention fan was ice. Seems like restaurants n repair were weakness. Front desk was near helpful No shuttles running. No in house coffee far from venue. Elevators were fast. Towels were fluffy lots of bed pillows

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Mark P
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear Mark P: Thank you for staying with us and thank you for the feedback. We had two shuttles running last weekend. It is true we don't travel all the way down to the America's Center in downtown St. Louis, where your meetings were being held. We go anywhere within five miles of the hotel and also to St. Louis... More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Hotel is nice and clean, lobby and bar area are nice. Rooms have pleasing and updated features and air conditioning works well. Water pressure great. Hotel is big but easy to navigate. The bar service almost ruined this review as I sat in it for over an hour with not even a head nod of acknowledgement from your staff. Beeren... More 

Helpful?
Thank Rachel G
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear Rachel G: Thank you for staying at our DoubleTree and thank you for taking the time to compose this review. I am so sorry about you being ignored for so long. Thank you for the feedback on Berrin, she is a wonderful person. Thank you for all the feedback. I do hope you return to our hotel. Sincerely, Dan... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

In town for a soccer tournament with my daughter. Very nice hotel. Conveniently located. All the amenities you need and fantastic service. The staff was very accommodating! Breakfast was great and there are mini refrigerators in all rooms.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Doug W
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear Doug W: Thank you for staying with us and thank you for the review of our DoubleTree. It sounds like the weekend with your daughter went well. I hope to see you back at our hotel. Sincerely, Dan Gough General Manager More 

Gibson City, Illinois
1 review
4 of 5 stars Reviewed 3 weeks ago

Room was clean and quiet. Fridge with water was silent. Shower was adequate. Toilet was low and plastic. Broke as I fell on it. The chairs in the conference room were bent and you had to search to find one that didn't rock.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 973rhondah
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear 973rhondah: Thank you for staying with us and thank you for the feedback. I will share all your comments with my staff today. We take your comments very seriously. I assume when you write the toilet, you mean, the toilet seat. The toilet seats are made of hard plastic, the toilets are porcelain. Please consider staying with us again.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The DoubleTree by Hilton Hotel St. Louis - Westport is located in the West County of St. Louis, Missouri. Westport Plaza is near the hotel, including a popular business district along with a number of shopping, dining and entertainment options. Lambert International Airport is located only six miles away, and the hotel provides a complimentary shuttle service. ... more   less 

Additional Information about DoubleTree by Hilton Hotel St. Louis - Westport

Address: 1973 Craigshire Rd, Maryland Heights, Saint Louis, MO 63146-4007 (Formerly Holiday Inn St. Louis - Westport)
Location: United States > Missouri > Saint Louis > Maryland Heights
Price Range: $100 - $252 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel St. Louis - Westport 3.5*
Number of rooms: 327
Reservation Options:
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Also Known As:
Doubletree St. Louis At Westport Hotel Maryland Heights
Doubletree Saint Louis
DoubleTree By Hilton Hotel St. Louis - Westport Saint Louis/Maryland Heights, MO
Hotel Style:
#1 Business Hotel in Maryland Heights
#4 Family Hotel in Maryland Heights
#4 Romantic Hotel in Maryland Heights
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