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DoubleTree by Hilton Hotel St. Louis - Westport

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DoubleTree by Hilton Hotel St. Louis - Westport
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740 Reviews from our TripAdvisor Community

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Showing 735: English reviews
1 review
5 of 5 stars Reviewed 2 days ago NEW

The location was really nice, and the room was a really good size that 7 of us fit comfortably. The A/C and the shower worked like a dream. The only problem that I had with the room was that it seemed as though the blankets and pillows were a bit moist, not sure if that was from the A/C going... More 

Helpful?
Thank Tarna P
Winchester, Illinois
Level Contributor
141 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We had friends staying here so we ended up with them. The rooms were great and everything was so clean. Beds were extremely comfortable. Nice pool! Bar area was nice and the staff was great. The Hotel looks to be updated....carpet was nice. Cookies are an added bonus.

Helpful?
Thank Jennifer B
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear Jennifer B: Thank you for staying with us. I appreciate you taking the time to post this review. I am glad that you and your friends enjoyed your stay. Please come back to see us again soon. Sincerely, Dan Gough General Manager More 

Newark, Delaware USA
Level Contributor
220 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

I've been staying here for over a month (M-Th) on business. The only reason I stay is it is near my work. IT is also near the interstate (I-270); which is 10 feet from the hotel. So a quiet night's sleep is not an option if you're on the highway side of the hotel. They hotel is also showing its... More 

Helpful?
Thank sdoggett
John-HiltonHelp, on behalf of the staff at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear sdoggett, We’re very sorry for the noise issue you encountered during your stay at our hotel. Your comfort is our number one concern, and we appreciate that you brought this to our attention. Your review will help us correct similar issues in the future. As well, we’re sorry the food quality didn’t meet your expectations. At our property, we... More 

CRYSTAL LAKE, United States
1 review
2 of 5 stars Reviewed 1 week ago

First, they misspelled my name and I was required to provide ID to prove that my name was misspelled when they were the ones who misspelled it. No one bothered to check my email address against the name that they had put on the account. When we arrived at the hotel, there was no Wi-Fi in our room. The clerk... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Melinda F
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear Melinda F: Thank you for your business. I am very concerned about everything that you wrote, and I am trying to understand the spelling errors. I did review your reservation and it was made by the Hilton Reservation Center in Dallas, TX. The call could have been directly made to the 1-800 number or it could have been routed... More 

HIGHLANDS RANCH
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Room was very clean with the exception of the shower curtain which at the bottom was a pale orange representing mold/mildew. Bed was perfect. Front desk friendly and helpful as well as the bar. My complaint was the dining area. I went down once for breakfast and could get no service. I actually had to walk over and ask a... More 

Helpful?
Thank LINDA W
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear LINDA W: I really appreciate the review. Thank you for staying with us. I am sharing your review with all our key personnel. Thank you for the feedback. I will sit down with my staff and make the necessary corrections. Sincerely, Dan Gough General Manager More 

Toledo, Ohio
1 review
4 of 5 stars Reviewed 1 week ago

Second year at this hotel. Great service, only wish they offered some type of complimentary continental breakfast. We did have staff that was willing to think outside the bkx and make things happen for us. We were learni g the KC Two step and was too loud for the group working in the lobby. The staff came up with a... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank laurentzlewisl
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear laurentzlewis: We really enjoy hosting your group at our hotel. I appreciate all the feedback. Thank you. I hope you come back for a third year. Sincerely, Dan Gough General Manager More 

Houston, Texas
Level Contributor
89 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 1 week ago

I was able to check in very early on the day of my check-in. The staff was cordial and helpful. I had received an e-mail saying my smart phone could lock/unlock my door. I went to the front desk several times but no one seemed to be able to get it to work or how to fix it. I was... More 

Helpful?
Thank Lee M
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear Rep YoCity2016: Thank you for staying with us and thank you for taking the time to post this review of our DoubleTree. I think I may know who you are. That was the first time since we started digital key that we could not figure out how to make the system work. That was right before we had a... More 

Cape Girardeau, Missouri, United States
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Recently stayed at this hotel before a flight out of St. Louis. We stayed a Thursday night for $145 and expected a name like Hilton/Double Tree to be nice clean and comfortable stay. The entry area is nice, but it stops once you get into the room. The beds were not comfortable and the room needed some cosmetic work.

Helpful?
Thank Paige R
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear Paige R: Thank you for the review of our DoubleTree by Hilton. We appreciate the feedback. I hope you do consider staying with us again in the future. Sincerely, Dan Gough General Manager More 

Richmond, United States
1 review
4 of 5 stars Reviewed 1 week ago

Great place to stay for business or pleasure. Shuttles help to get you where you need to be and very friendly, knowledgeable staff to help with any needs! Rooms clean and spacious with room to relax! Breakfast is fast and filling and next time I will bring my workout and swimming clothes to make use of two good extras featured... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Richard T
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear Richard T: Thank you for the review and thank you for the details. My staff and I love the feedback. Make sure you do bring those extra clothes next time. Come back soon. Sincerely, Dan Gough General Manager More 

Houston, Texas
1 review
5 of 5 stars Reviewed 1 week ago

After our room was given away at another hotel I found this one and it was a blessing in disguise. Better and cheaper than the other hotel. I would recommend this over any hotel in the area. The staff was extremely helpful and friendly.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank christopherjY442WY
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear christopherjY442WY: I am so sorry that your room was given away, but glad that you found us. I am glad that you liked the staff. Thank you for the recommendation. Come back soon. Sincerely, Dan Gough General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The DoubleTree by Hilton Hotel St. Louis - Westport is located in the West County of St. Louis, Missouri. Westport Plaza is near the hotel, including a popular business district along with a number of shopping, dining and entertainment options. Lambert International Airport is located only six miles away, and the hotel provides a complimentary shuttle service. ... more   less 

Additional Information about DoubleTree by Hilton Hotel St. Louis - Westport

Address: 1973 Craigshire Rd, Maryland Heights, Saint Louis, MO 63146-4007 (Formerly Holiday Inn St. Louis - Westport)
Location: United States > Missouri > Saint Louis > Maryland Heights
Price Range: $113 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel St. Louis - Westport 3.5*
Number of rooms: 327
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotels.com, Hotwire, Expedia, Travelocity, Priceline, Odigeo and Orbitz so you can book your DoubleTree by Hilton Hotel St. Louis - Westport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree St. Louis At Westport Hotel Maryland Heights
Doubletree Saint Louis
DoubleTree By Hilton Hotel St. Louis - Westport Saint Louis/Maryland Heights, MO
Hotel Style:
#1 Business Hotel in Maryland Heights
#4 Romantic Hotel in Maryland Heights
#4 Family Hotel in Maryland Heights
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