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Sheraton Westport Chalet Hotel St. Louis

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Sheraton Westport Chalet Hotel St. Louis
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394 Reviews from our TripAdvisor Community

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Showing 391: English reviews
Springfield, Missouri
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 days ago NEW

I booked this hotel on a last minute deal as a getaway for me and my boyfriend. We had never been to this hotel before, but we will go back. The hotel is lovely--the recent renovation is gorgeous. The bed was extremely comfortable and there were plenty of towels. Everything was spotless. We had no problems with noise whatsoever. Brendan... More 

Helpful?
Thank glassribbon
Centralia, Missouri
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

My family and I stayed at the Sheraton this past weekend for 2 nights. Excellent hotel. Clean rooms, comfortable beds close to Westport. I gave it 4 stars due to the showers. Had a hard time controlling the hot water. The staff was excellent and very eager to please. They called a cab for us and it was waiting at... More 

Helpful?
Thank Lance M
Kansas City, MO
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 6 days ago NEW via mobile

I usually stay at Hampton Inns so know my standards for a hotel aren't super high. I stayed here because this hotel was the host hotel for my conference. Upon arrival I asked for a luggage cart since I had my conference materials and a case of water in addition to my suitcase. I was told they didn't have any.... More 

Helpful?
Thank lawgalkc

Travelers are raving about these Maryland Heights hotels

Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed for two nights for a business event at the hotel. Parking was easy, check-in fast and efficient. My suite was well equipped with a small fridge and microwave which I always appreciate. Typical Sheraton level of furnishings, quite acceptable if not luxurious. Bed comfortable. I was present when housekeeping came to service my room and the service was... More 

Helpful?
Thank Anthony H
Leanne P, Manager at Sheraton Westport Chalet Hotel St. Louis, responded to this review

Hello Anthony H! Thank you so much for taking the time to review your stay with us. I'm glad that you were able to enjoy your stay with us, your check in was quick and efficient and that your suite was to your satisfaction! We really appreciate your feedback! Thank you for staying with us while you were in the... More 

Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I love finding off the beaten path places like this! It looks like a Swiss resort, and has a great little village directly next to it. There are several restaurants to choose from, as well as a Starbucks & St. Louis Bread Company. It is a short 15 minute drive from St. Louis but I like being away from the... More 

Helpful?
Thank AllissaQ
Leanne P, Manager at Sheraton Westport Chalet Hotel St. Louis, responded to this review

AllissaQ, thank you so much for staying with us! I'm glad that you enjoyed the Westport atmosphere during your time with us. It's a great area, especially if you're looking to get away from the traffic of downtown but still have restaurants and entertainment within walking distance! Thank you for taking the time to review your stay with us! We'll... More 

St. Louis
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 25, 2016 via mobile

I stayed the Sheraton Chalet hotel this past weekend of July 22-24. Ms. Wolf checked me in, she was very nice. This hotel has been renovated and is nice, although the exterior of the hotel is quaint. We had a room with 2 beds. The room was small. The problem I had with this hotel is housekeeping. Whomever cleaned my... More 

Helpful?
Thank Borrie40
Leanne P, Manager at Sheraton Westport Chalet Hotel St. Louis, responded to this review

Borrie40, thank you so much for taking the time to rate and review your stay with us! We really appreciate your feedback. I have passed along your comments to our housekeeping managers to ensure that issues like this don't effect future stays. I'm glad that Charles was able to make the situation better for you during your time with us!... More 

phoenix
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed July 25, 2016

I did not use the wifi because it seemed overpriced. Our room was clean when we arrived, but housekeeping never came to clean our room the entire time we were there. We had to keep going to the lobby to get coffee after the first morning, which was fine, but we found it strange that housekeeping never came. The room... More 

Helpful?
Thank eregriel
Peoria, Illinois
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 24, 2016 via mobile

We visted the Sheraton Chalet for 2 nights. We got 2 rooms, a suite with Club Access and a King with Club Access. The hotel was somewhat dated, but maintained. I noticed the had a struggle with staffing especially in the evenings. The front desk staff was friendly and helpful. The Club room was over crowded and never was it... More 

Helpful?
Thank Lucymoses
Loveland, Colorado, United States
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 24, 2016 via mobile

We stayed here for a friends wedding. The hotel was nice enough, but we could clearly hear the highway traffic from our room if the AC wasn't on. And on Saturday morning, the construction on the new building next door started early. Unfortunately for the hotel, they cannot control either of these things which impacted our experience. The front desk... More 

Helpful?
Thank Tricia F
Leanne P, Manager at Sheraton Westport Chalet Hotel St. Louis, responded to this review

Tricia F, thank you for taking the time to rate and review your stay with us. We really appreciate the feedback. I'm sorry about the construction going on during your stay. Hopefully next time you are in town there won't be any construction going on!! I can't wait to pass along your comments about the front desk staff you our... More 

Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 23, 2016 via mobile

Stayed overnight at this location during a recent visit to St. Louis. Booked online the day of our intended arrival (Friday) with ease. I was skeptical after reading several unfavorable reviews, but decided to give it a try. The price was very reasonable in comparison to hotels in the area. The location is excellent because it's minutes from the interstate... More 

Helpful?
Thank Tia K
Leanne P, Manager at Sheraton Westport Chalet Hotel St. Louis, responded to this review

Tia K! Thank you so much for taking the time to rate and review your stay with us! We can't wait to have you back next time you are in the St. Louis area! We love that this is your "spot" for the next time you are in town. I'm so glad that you enjoyed your stay with us! I... More 

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Seeing is believing! Sheraton Westport Hotels now boasts the completion of a multi-million dollar renovation, featuring stylish new guest rooms with impressive functionality, the ultra-comfortable Sheraton Sweet Sleeper™ Bed, and flat screen TVs. Our hotel is also conveniently located next to our sister hotel, Sheraton Westport Plaza Hotel St. Louis, and offers access to more than 20 restaurants, exclusive shops, and entertainment. We are also just minutes away from several Forbes and Fortune 500 headquarters. Meeting planners will appreciate the combined total of 42,000 square feet of meeting space and our state-of-the-art conference center.Come stay in the heart of St. Louis at the Sheraton Westport Chalet Hotel St. Louis and surround yourself with everything our exciting city has to offer. ... more   less 

Additional Information about Sheraton Westport Chalet Hotel St. Louis

Address: 191 W Port Plz, Maryland Heights, Saint Louis, MO 63146-3001
Location: United States > Missouri > Saint Louis > Maryland Heights
Price Range: $109 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Westport Chalet Hotel St. Louis 3.5*
Number of rooms: 300
Reservation Options:
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Also Known As:
Saint Louis Sheraton
Sheraton Saint Louis
Sheraton Westport Chalet Hotel St. Louis Saint Louis/Maryland Heights, MO
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