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Sheraton Westport Plaza Hotel St. Louis

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Sheraton Westport Plaza Hotel St. Louis
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392 Reviews from our TripAdvisor Community

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Showing 385: English reviews
Madison, Wisconsin
Level Contributor
69 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

General: The outside of the hotel is dim and even dingy looking and by no means reflects the beautiful interior. The interior is modern, sleek and business like. There is an indoor pool to the right of the elevators and an outdoor pool at the adjacent Sheraton property. The Westport Plaza even seems a bit understated as you drive up... More 

Helpful?
Thank 2SunSisters
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 1 week ago

Room was ok. Comfortable beds. Floor of bath tub was dirty. A few things went wrong during our stay. We stayed here for 3 nights. 1) Our room keys did not work the 2nd night and the front desk said it could be the key lock itself because it is battery operated ( the key lock on the door is).... More 

Helpful?
Thank JC W
Leanne P, Manager at Sheraton Westport Plaza Hotel St. Louis, responded to this review

Hello JC W. First of all, thank you so much for taking the time to rate and review your stay with us. We really appreciate all of your feedback. I will be passing along your comments to the proper departments so we can resolve these issues for future stays. I understand how frustrating situations like this can be and I... More 

Gulf Shores, Alabama
Level Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I have stayed here before and always a clean comfortable experience. I accidentally thought I was reserved at the sister 'Chalet' but staff member gladly walked me over to the 'Plaza'. At checkin, my hotel staff advised me to go to lounge immediately so I could take advantage of my dinner voucher before the kitchen closed. Very attentive and let... More 

Helpful?
Thank Declan30582
Leanne P, Manager at Sheraton Westport Plaza Hotel St. Louis, responded to this review

Declan30582, thank you so much for staying with us on your last visit to St. Louis. We really appreciate the time you took to review your stay with us. I'm glad that you enjoyed your stay with us and were able to get dinner before the kitchen closed! I will mention your comments and suggestion about the airport shuttle to... More 

Southeastern Illinois
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Even though I've stayed there before, it can be a little tricky to get to. The parking is free, which in many hotels nearer to St. Louis, is not the case. Check-in was quick and the staff was very friendly. My room was fine, the bed comfortable, the pillows soft. I'm a Gold Starwood member, so the internet was free.... More 

Helpful?
Thank sue2010_12
Leanne P, Manager at Sheraton Westport Plaza Hotel St. Louis, responded to this review

sue2010_12! Thank you for staying with us while you were in the St. Louis area. Also, I would like to thank you for taking the time to rate and review your stay with us! I'm glad you had a quick check in, and enjoyed your stay with us. We really appreciate the feedback. We can't wait to see you next... More 

Molt, Montana
Level Contributor
45 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Came to St. Louis for some training, and was recommended to stay at the Sheridan Westport Plaza, so we stayed as it was walking distance to where I was doing my training, the young man at the counter was more interested in talking to the ladies passing by rather than helping us check in, the middle elevator was having problems... More 

Helpful?
Thank L C
Leanne P, Manager at Sheraton Westport Plaza Hotel St. Louis, responded to this review

L C, thank you so much for taking the time to rate and review your hotel. I'm glad you enjoyed your stay with. I'm sure the view from the 9th floor with the fireworks was spectacular. Our location is great for business trips, especially our free shuttle to and from the airport! It makes traveling a little bit easier! We... More 

South Hadley, Massachusetts
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here for a motorcycle rally in June. The facilities are very clean along with our room upon check in. The hotel has many restaurants and stores attached which was very nice and easy to find a bit of fun at night. The check in and out process was very easy. The restaurants inside the hotel are a bit... More 

Helpful?
Thank brianmD8330CY
Leanne P, Manager at Sheraton Westport Plaza Hotel St. Louis, responded to this review

brianmD8330CY, thank you for taking the time to rate and review our hotel. We really appreciate the feedback. During your stay with us, i'm glad you got to experience our convenient location and pool! We can't wait to have you stay with us again the next time you may find yourself in the St. Louis area! Thanks! More 

Howell, Michigan
1 review
1 of 5 stars Reviewed 4 weeks ago

Negatives: You have to pay for wifi. Breakfast is $20. The room service menu barely has anything on it. My room smelled like Old Spice and the hotel seems to be about 100 years old. The noises that the elevator makes are not very reassuring, to say the least. Positives: The location is pretty good, the place looks fairly nice... More 

Helpful?
Thank tcunningha1
Springfield, Missouri
Level Contributor
85 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed May 30, 2016 via mobile

I stayed here in February for a different occasion. This time I upgraded to the Club Lounge Access. What a treat and worth the money. They have a reception in the evening with hot snacks, cheese, crackers, veggies and fruit. They also have desserts, soda, juice and bottled water. You do have to pay for alcohol. It's nice to just... More 

Helpful?
2 Thank dolphingirl23
Olathe
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 30, 2016 via mobile

This hotel was definitely a great choice. Wasn't so sure when we first pulled up and parked as it looked really dated on the outside. But one step inside the building changed my mind. From the great customer service at the front desk to the helpful gal at midnight when we needed plastic silverware. Everyone we came across was helpful... More 

Helpful?
Thank Gail M
Leanne P, Manager at Sheraton Westport Plaza Hotel St. Louis, responded to this review

Gail M, thank you so much for taking the time to rate and review your stay with us! We really appreciate the feedback and positive comments. I'm glad that you enjoyed your stay with us while you were in the St. Louis area and that you got to enjoy our hotels surrounding location. I can't wait to pass along this... More 

jackson, mo
Level Contributor
75 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed May 22, 2016 via mobile

Stayed here for a concert at Riverport. Quick drive back. Clean room, bed was comfy, shower good. Has been renovated within last year or so I would think. Wall are very thin. No free breakfast but they do have restaurant, didn't eat there. I would stay again.

Helpful?
Thank blw0808
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Seeing is believing! Sheraton Westport Hotels now boasts the completion of a multi million dollar renovation, featuring stylish new guest rooms with impressive functionality, the ultra-comfortable Sheraton Sweet Sleeper™ Bed, and flat screen TVs. Ideally situated for business, leisure, or weekend getaways T he Sheraton Westport Plaza Tower Hotel St. Louis is close to corporate headquarters, restaurants, exclusive shops, and entertainment. And we’re across the street from our sister hotel, the Sheraton Westport Lakeside Chalet Hotel. Created to be mini-retreats, our amply sized guest rooms, have room to spread out in. Tap into the High Speed Internet Access (Wi-Fi is also available in the lobby), take in the view from the balcony, enjoy in-room movies, and get the best sleep yet in The Sheraton Sweet Sleeper™ Bed. There’s also fresh coffee on hand to help greet the day ahead. Splash around in the pool with family or work up a sweat in our fitness facility or jogging path. Try your hand at something new like at the golf courses nearby or simply relax with live entertainment. Bring a group of just about any size together. Dinner for 8? For 18? For several hundred? With combined meeting space of over 42,000 square feet and our state of the art conference center, our planning staff and audio/visual technicians are ready to help plan and create a memorable meeting, conference, or celebration. Immerse yourself in the excitement our city has to offer. We look forward to welcoming you to the Sheraton Westport Plaza Hotel St. Louis. ... more   less 

Additional Information about Sheraton Westport Plaza Hotel St. Louis

Address: 900 Westport Plaza, Maryland Heights, Saint Louis, MO 63146
Location: United States > Missouri > Saint Louis > Maryland Heights
Price Range: $132 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Westport Plaza Hotel St. Louis 3.5*
Number of rooms: 210
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Also Known As:
Sheraton Saint Louis
Saint Louis Sheraton
Sheraton Westport Plaza Hotel St. Louis Saint Louis/Maryland Heights, MO
Hotel Style:
#5 Business Hotel in Maryland Heights
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