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Sheraton Westport Plaza Hotel St. Louis

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900 Westport Plaza, Maryland Heights, Saint Louis, MO 63146-3104
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (80)
Room & Suite (139)
Dining (41)
Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sheraton Westport Plaza Hotel St. Louis
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 20 hotels in Maryland Heights
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Seeing is believing! Sheraton Westport Hotels now boasts the completion of a multi million dollar renovation, featuring stylish new guest rooms with impressive functionality, the ultra-comfortable Sheraton Sweet Sleeper™ Bed, and flat screen TVs. Ideally situated for business, leisure, or weekend getaways T he Sheraton Westport Plaza Tower Hotel St. Louis is close to corporate headquarters, restaurants, exclusive shops, and entertainment. And we’re across the street from our sister hotel, the Sheraton Westport Lakeside Chalet Hotel. Created to be mini-retreats, our amply sized guest rooms, have room to spread out in. Tap into the High Speed Internet Access (Wi-Fi is also available in the lobby), take in the view from the balcony, enjoy in-room movies, and get the best sleep yet in The Sheraton Sweet Sleeper™ Bed. There’s also fresh coffee on hand to help greet the day ahead. Splash around in the pool with family or work up a sweat in our fitness facility or jogging path. Try your hand at something new like at the golf courses nearby or simply relax with live entertainment. Bring a group of just about any size together. Dinner for 8? For 18? For several hundred? With combined meeting space of over 42,000 square feet and our state of the art conference center, our planning staff and audio/visual technicians are ready to help plan and create a memorable meeting, conference, or celebration. Immerse yourself in the excitement our city has to offer. We look forward to welcoming you to the Sheraton Westport Plaza Hotel St. Louis.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Business Center with Internet Access
Parking garage
Wifi
Paid wifi
Indoor pool
Heated pool
Sauna
Restaurant
Breakfast buffet
Poolside bar
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Fireplace
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Business
Languages Spoken
English
536Reviews6Q+A93Room tips
Traveler rating
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Popular mentions
Mike wrote a review Oct 2021
Boston, Massachusetts1 contribution
+1
I would like to find something nice to say about this hotel, but unfortunately cannot. The rooms are very dated, and the hotel (other than some of the common areas on the lobby level) is very tired as well. My experience went downhill from the moment I checked in. Upon check-in, I was offered a room on the first floor, which I declined to the level of noise. I was given a room on the 3rd floor (301); unfortunately I was not told that it was the room directly behind the elevator shafts. After arriving at the room, and only being in there about 5 minutes, I returned to the front desk for a new room. The rooms ending in 1 (301, 401, etc.) are right behind the elevator shafts and the noise is horrendous; it sounds like a roller coaster coming through walls every few minutes. I was finally assigned to a different room on the 8th floor (804), which overlooks the parking lot & highway. Upon immediately entering the room I was met with a horrendous stench that can only be described as a combination of body odor and urine. The stench was unbearable. I ended up having to go to the store and get a can of Febreeze, which I had to spray the entire can to even somewhat mask the stench. Upon further inspecting the room, I noticed that the bed spread torn and tattered, with several holes and stains throughout. The blanket in between that and the sheets was also heavily stained a brownish/red tint all over it. There was also mold growing in the sink in the bathroom. The window did not fully close, and you can clearly see daylight outside through a large crack at the bottom. This allows the sound from the highway to come through, as well as the howling of the wind. You can also hear the noise from the band at the club down below, including the loud thumping of the bass, making it extremely loud, and nearly impossible to get a good night’s sleep. Multiple co-workers also check in at the same time as I did, and also had cleanliness issues. This includes a co-worker who was checked into room 406, which she was told was ready to occupy. Upon entering the room, she realized, to her horror, that the room had very clearly not been touched since last being occupied. There was trash thought it the room, vomit all over the bathroom floor and toilet, the bed linens were all disheveled, and there was both a (clearly) used condom, as well as a towel next to it with what appeared to be bodily fluids all over it. She immediately went back down to the front desk to request a different room. Although she was offered a new room, the front desk staff were very non-challenged about the discovery, and didn’t seem concerned at all. Fast forward 8 hours later in the evening when another of our co-workers checked in. To our surprise, they checked him into the very same room (406), and did not touch it in between! The room was in the same exact horrendous condition, as the previous co-worker had found it. How on earth does this happen? Last night a few co-workers and I were sitting in the lobby, and to our horror, shortly after sitting down, several cockroaches ran across our table. We immediately left in disgust, and did not return. As we got up from the table to leave, we were stopped by a police officer coming through the door, and noticed a large police presence in the parking lot. He informed us hat several vehicles had just been broken into in the parking lot, and requested that if we had a car we go out and check it immediately. As this was occurring, a young couple walked in and were about to check-in, but as soon as they overheard what was going on immediately left to go to another hotel. The hotel also advertises both laundry and dry cleaning services, but we were told that neither actually exists. I will never stay here again, and I would highly suggest other travelers avoid it; you can find much nicer accommodations that are cheaper and more comfortable than this place.
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Date of stay: October 2021Trip type: Traveled on business
Room Tip: Avoid room numbers ending in a “1” as they’re near the elevators, if you bring a car park in the...
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Bob wrote a review Jul 2021
La Grange Park, Illinois3 contributions
We spent three nights here on the Fourth of July weekend. The desk clerk, a kind man, gave us local dining information which proved helpful. The Friday night room on the ninth floor was nice. The Saturday morning breakfast consisted of juice, yogurt, juice bottles, packaged muffins, and coffee. We ate the offerings and ate out for the other two mornings. The busy lady at the desk moved us to a handicapped room on the second floor. The room's wall is next to the shaft of the three elevators. The room's white noise machine buffered the noise of the busy Saturday night elevator traffic. The shower and handicapped facilities met my needs. My two showers were accomplished well. My wife found a parking spot close to the hotel on Sunday night. Friday and Saturday nights parking spots were busy with Fourth of July revelers
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Date of stay: July 2021Trip type: Traveled with family
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Kristin Williams wrote a review Jun 2021
1 contribution1 helpful vote
Accidentally booked the wrong date and they can’t be changed or refunded. $370 for two rooms that I’ll never use. Contacted them and they say that they can’t refund because I booked through Expedia...but they already have their money.
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Date of stay: June 2021Trip type: Traveled with family
1 Helpful vote
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Aleforge wrote a review Jun 2021
Wentzville, Missouri548 contributions98 helpful votes
I stayed one night at the Sheraton due to wanting somewhere to sleep after a night out. My experience there was fine but the hotel for sure is nothing to be excited about. However it's good enough if you just need somewhere to sleep for a night. Room wise it was a bit worn, but clean. Which is the most important thing in my opinion. However in the bathroom the mirror was broken around the edges and a burn mark was on the wall, some of the wallpaper in the room also was separating. So that's what I mean by worn / tried. So they need to go through each room and fix up some of the little things. I also wish the place had walk in showers as I have a thing against tiny tubs with curtains. But that's personal preference of course (just a warning). I don't want to nitpick all of the small things but figured I would mention them. Bed wise it was comfortable, the pillows as well. I also didn't hear much noise, even though I was next to the ice machine. The A/C worked great and there was a little balcony. So if you need a close place to stay near the bars, it's fine although I do feel like it's a bit expensive for what it is. I think with tax it came out around 170. But if you plan on drinking and need a place to spend the night it works.
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Date of stay: June 2021
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Clint S wrote a review Mar 2021
1 contribution1 helpful vote
Not very clean. Found food under bed used band aid by pool. Old towels laying around pool area as well as empty beverage containers. Weird noise coming from air vent that kept us awake. I won't go to Sheraton anymore
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Date of stay: March 2021Trip type: Traveled with family
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PRICE RANGE
$119 - $223 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton saint louis, saint louis sheraton
LOCATION
United StatesMissouriSaint LouisMaryland Heights
NUMBER OF ROOMS
210
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Frequently Asked Questions about Sheraton Westport Plaza Hotel St. Louis
Which popular attractions are close to Sheraton Westport Plaza Hotel St. Louis?
Nearby attractions include Westport Plaza (0.05 miles), The Funny Bone Westport (0.1 miles), and playhouse at Westport plaza (0.1 miles).
What are some of the property amenities at Sheraton Westport Plaza Hotel St. Louis?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Sheraton Westport Plaza Hotel St. Louis?
Top room amenities include air conditioning, a flat screen TV, and a fireplace.
What food & drink options are available at Sheraton Westport Plaza Hotel St. Louis?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Sheraton Westport Plaza Hotel St. Louis?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Sheraton Westport Plaza Hotel St. Louis?
Conveniently located restaurants include Kobe Steak House of Japan, Fuzzy's Taco Shop, and Trainwreck Saloon.
Are there opportunities to exercise at Sheraton Westport Plaza Hotel St. Louis?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Sheraton Westport Plaza Hotel St. Louis have an airport shuttle?
Yes, Sheraton Westport Plaza Hotel St. Louis offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Sheraton Westport Plaza Hotel St. Louis have airport transportation?
Yes, Sheraton Westport Plaza Hotel St. Louis offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sheraton Westport Plaza Hotel St. Louis?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Sheraton Westport Plaza Hotel St. Louis?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.