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Holiday Inn Express Riverport St. Louis

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13735 Riverport Drive, Maryland Heights, Saint Louis, MO 63043
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Holiday Inn Express Riverport St. Louis
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93 Reviews from our TripAdvisor Community

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Fort Worth
Level Contributor
108 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here with my wife and infant son. The check-in process was not real friendly, even when she realized I was an IHG member. The rooms were not as clean or kept up as I have come to find from most Holiday INN express motels. It wasn't a horrible experience and the breakfast was great as usual, it is just... More 

Helpful?
Thank txscch
Farmington, Iowa
Level Contributor
97 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed January 3, 2016

First, the individuals at the front desk are really super friendly loaded with a bundle of information. They put us in a two room suite with two baths, two tv's, frig, and microwave. The room was especially clean and very well furnished. Don't really know why we got this nice of a room unless it is because we are Platinum... More 

Helpful?
Thank realdon
Stuart, Florida
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed December 23, 2015

This hotel is located in what appears to be a corporate area, but that didn't take away from its comfort or friendliness. We had a nice, quiet room, which was very comfortable. We used the fitness room and enjoyed the complimentary breakfast, which offered a lot of choices, hot and cold. The lobby was nicely decorated for the holidays, and... More 

Helpful?
Thank eamorrowesq
Hattiesburg, Mississippi
Level Contributor
106 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed November 18, 2015

This hotel stay was great from check-in to check-out. We arrived with our dog, and he was promptly given a treat. Not only that but every time he went through the lobby a treat was offered to him as well. Tom checked us in and he was very pleasant and professional. The property has been remodeled, and you can see... More 

Helpful?
Thank BizzleRN
Chennai (Madras), India
Level Contributor
74 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed November 12, 2015

This time my job took me to St. louis for a week of work at my client's place. My client booked me this hotel as it was just opposite to their office and hence commuting was not a problem. The hotel has claimed a free airport shuttle pickup and hence when I landed in Chicago for the plane transfer to... More 

Helpful?
Thank srini_r71
Union, Missouri
Level Contributor
4 reviews
5 of 5 stars Reviewed October 29, 2015

Always stay at Holiday Inn Riverport, friendly staff, my place to stay when I have a trip out of town, close to airport, park and stay, good area, free shuttle to STL airport. Nice rooms and breakfast

Helpful?
Thank BarbUnion_Missouri
Jefferson City, Missouri
2 reviews
5 of 5 stars Reviewed October 23, 2015

The company I work for had a 2 week training and we couldn't have asked for a better location for the training. The staff was very nice and helpful. They went out of our way to take care of us. The rooms were very nice and cozy. Breakfast was delicious, especially the biscuits and gravy!

Helpful?
Thank Brittany S
Oklahoma
Level Contributor
98 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed October 14, 2015

Room was large and comfortable. WIFI is a bit tricky for business use. Breakfast had plenty of offerings and was slightly above average. The staff worked hard at keeping the buffet full. Service was good and check in and out were easy. Hidden away and next to Dave and Busters. We would recommend.

Helpful?
Thank Gary J
Peoria, Illinois, United States
Level Contributor
50 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed October 5, 2015

We arrived at the hotel around 1000pm after driving for 3 hours and asked about the airport shuttle for the morning. We had a flight departing at 600am. The agent behind the desk advised us that the 330 and 400am shuttle were both full so we would have to leave on the 300am shuttle. This was OK but we did... More 

Helpful?
Thank Amanda Z
IHGCare, Guest Relations Manager at Holiday Inn Express Riverport St. Louis, responded to this review

Dear Amanda Z, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your high score in rooms and sleep quality. However, we’re sorry we fell below your expectation regarding customer service and the shuttle service. We will address these concerns. We take all reviews positive and... More 

Pekin, Illinois
Level Contributor
66 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed September 20, 2015 via mobile

This St. Louis airport hotel is easy to get to, very clean and comfortable. Hotel staff is helpful and friendly. Their 24 hour airport shuttle transfer operates every 1/2 hour. If you have a really early flight, they have muffins, bagels, coffee, etc available as early as 3:30am!

Helpful?
Thank Rita R
Questions? Get answers from hotel staff and past guests. Ask a question

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