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Holiday Inn Express Riverport St. Louis

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Traveler (67)
Room & Suite (38)
Dining (17)
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Overview
  • Excellent21%
  • Very good33%
  • Average22%
  • Poor16%
  • Terrible8%
Travelers talk about
“park fly”(6 reviews)
“free shuttle”(10 reviews)
“return shuttle”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Family Rooms
3 Star Hotel
All hotel details
Offers from Holiday Inn Express Riverport St. Louis
Special Offer:Book Direct and Save
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Offers from Holiday Inn Express Riverport St. Louis
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Rooms
Jun 4Jun 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (184)
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LanguageEnglish
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31
15
Show reviews that mention
All reviewspark flyfree shuttlereturn shuttleball teaman early morning flightroll away bedthe hotel offersbig roomoffice parkfourth floorbiscuits and gravyfitness roomcheck in was a breezewould highly recommend this hotelan older hotelwater pressurest louis
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1 - 5 of 182 reviews
Reviewed 4 weeks ago

First off - excellent front desk staff. Extremely helpful and ready to assist with anything. Only personnel issue was a cleaning staff member that walked out the front door with headphones in talking on phone and let loose with language that would get most people...More

Thank Phil S
Response from Denise H, General Manager at Holiday Inn Express Riverport St. LouisResponded 3 weeks ago

Thank you for taking the time to write a review about your experience with us. We constantly strive to provide an environment of comfort and value to our guests; therefore, we are sincerely concerned when we fall short of your expectations. We have taken note...More

Hotel's Favorite
Reviewed April 8, 2018 via mobile

Stayed here with their parking fly package. We stayed one night. Went to a comfortable room is clean shower this point. We had a room on the fourth floor overlooking the pond outside very beautiful view. The breakfast was a hot breakfast at the hotel...More

Thank smokeyjsbbq
Response from Denise H, General Manager at Holiday Inn Express Riverport St. LouisResponded April 11, 2018

Thank you for leaving a review of the Holiday Inn Express St. Louis Airport-Riverport. We are happy that you took advantage of our Park and Fly program, and appreciate your comments about the great service. We hope to see you return soon. Denise Haefner General...More

Reviewed April 6, 2018 via mobile

I had higher hopes at checkin but this place was a disappointment. Hallways and rooms have taken a beating. Lighting was very poor in the bathroom and the water pressure was a joke. Bed was okay. Front desk staff was very kind and breakfast was...More

Thank suzannek54
Response from Denise H, General Manager at Holiday Inn Express Riverport St. LouisResponded April 11, 2018

Thank you for taking the time to provide feedback on your stay. It is unfortunate the accommodations received prevented you from fully enjoying your time at the hotel. We take all of the reviews we receive very seriously as they allow us to identify areas...More

Reviewed March 10, 2018 via mobile

Stayed here w work. Wssnt worried about about it originally bc of the great reputation of and my previous good experiences with holiday inn express. But geez this place was rough. At first i called it sketchy but it is just run down. If you...More

Thank sjalbertson
Response from IHGService, Guest Relations Manager at Holiday Inn Express Riverport St. LouisResponded March 25, 2018

Hello sjalbertson, Thank you for giving us a try! It's good to know that Holiday Inn Express is your go-to hotel. I am sorry to hear about your disappointments, especially with the visible signs of wear and tear in the bathroom and lobby. If there...More

Reviewed January 24, 2018 via mobile

Mildew growing rampant in the tub/shower, mildew growing all over the bathroom tile floor, sink and tub don’t drain, and the nightstands clearly haven’t been washed or wiped since 1983. I stay in a LOT of IHG properties, and this one will go down as...More

1  Thank Mjldly
Response from IHGService, Guest Relations Manager at Holiday Inn Express Riverport St. LouisResponded February 7, 2018

Hello Mjldly, Thank you for choosing Holiday Inn Express for your lodging needs. I sincerely apologize for any inconvenience caused by the poor cleanliness during your stay. As requested, I have also sent you a private message regarding your review. Once more, thanks for leaving...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Free Parking
Bar/Lounge
Breakfast included
Hotel Amenities
Business Center with Internet Access
Free Parking
Airport Transportation
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Breakfast Available
Multilingual Staff
Conference Facilities
Room amenities
Microwave
Things to do
Fitness Center with Gym / Workout Room
Pool
Bar/Lounge
Outdoor pool
Details
Price range
$102 - $153 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
$102 - $153 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (67)
Room & Suite (38)
Dining (17)
Pool & Beach (3)
Questions & Answers
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tom j
August 30, 2017|
AnswerShow all 6 answers
Response from Bambi J | Reviewed this property |
6:30-9:30 m-f and 7-10 on the weekends.
0
Votes
Room Tips
"Rooms on the East side face the highway = noisy"
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"Don't choose a room"
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"Choose a room facing the front of the hotel so you won't hear the interstate noise."
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"3rd floor didn't have an icemaker."
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