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The Residences at Crystal Towers

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Traveler (119)
Room & Suite (69)
Dining (5)
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Overview
  • Excellent64%
  • Very good28%
  • Average6%
  • Poor1%
  • Terrible1%
Travelers talk about
“crystal towers”(77 reviews)
“canal walk”(45 reviews)
“cape town”(69 reviews)
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
4 Star Hotel
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Reviews (410)
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All reviewscrystal towerscanal walkcape townhome away from homebedroom penthouseexcellent servicethe location is perfectself cateringbeautiful viewexcellent stayunderground parkingfull kitchenwashing machinebusiness tripknife restaurantthe ground floorshopping mall
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11 - 15 of 401 reviews
Reviewed February 5, 2018

The rooms were clean and beautiful. The view outside the rooms overseeing Canal Walk and the lake was beautiful. I'll definately recommend it and I would also come back. Customer services exceeded my expectation.

Review collected in partnership with this hotel
Thank 297theot
Response from TheResidences, Front Office Manager at The Residences at Crystal TowersResponded February 16, 2018

Good Day, Thank you for the great feedback! I'll definitely share with the staff. Regards, The Residences Team

Reviewed February 4, 2018

I have had the privilege of staying at a number of accommodation locations in South Africa and abroad. The culture and hospitatlity one receives is definitely unique and among the best. If you are after luxury, in penthouses, with wonderful views and high value for...More

Review collected in partnership with this hotel
Thank Habib N
Response from TheResidences, Front Office Manager at The Residences at Crystal TowersResponded February 16, 2018

Morning Habib! Thank you for the review! You are always welcome! Regards, The Residences Team

Reviewed February 3, 2018

Apartment location was good.. Bed in middle of apartment needs to be relocated.. Otherwise nice and clean... Bathroom lovely with big showerhead and heated floor.. All in all a pleasant experience.. Staff catered to my needs well..

Review collected in partnership with this hotel
Thank hishaamk2018
Response from TheResidences, Front Office Manager at The Residences at Crystal TowersResponded February 16, 2018

Morning Hishaam, Thank you for the awesome review! Have a good week! Regards, The Residences Team

Reviewed January 4, 2018

1. Request to fix TV in my room was not done. Housekeeping not done daily Request for blanket on extra bed was not attended to reason being that the hotel is full & there is not extra linen or blankets

Review collected in partnership with this hotel
Thank refiloem2018
Response from TheResidences, Front Office Manager at The Residences at Crystal TowersResponded January 9, 2018

Good Day, Thank you for the feedback. Please send me an email to marketing@theresidencescapetown.com with regards to your experience. Regards, The Residences Team

Reviewed December 17, 2017

Great experience - value for money - spacious, clean, comfort, friendly staff and easy to get around - restaurants nearby, public transport nearby. Great shopping - central location - can get to the South and North of Cape Town with ease.

Review collected in partnership with this hotel
Thank Victor V
Response from TheResidences, Front Office Manager at The Residences at Crystal TowersResponded December 30, 2017

Good Day Victor, Thank you for the awesome feedback. Have a great 2018! Regards, The Residences Team

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Room Service
Hotel Amenities
Free Parking
Dry Cleaning
Business Center with Internet Access
Laundry Service
Room Service
Airport Transportation
Concierge
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Details
Price range
$79 - $299 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms
Details
Price range
$79 - $299 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms
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Traveler (119)
Room & Suite (69)
Dining (5)
Questions & Answers
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KentLusophile
January 21, 2017|
AnswerShow all 4 answers
Response from 425faiths | Reviewed this property |
Hi. No, there is no swimming pool at residences, only at the hotel.
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Votes
Nik523
October 7, 2015|
Answer
Response from mjacob007 | Reviewed this property |
I have seen both superior room and luxury studio. i think they are both same size. luxury is better furnished. I am not able to attach or send you an URL. if you email me on, mjacob007 at yahoo . com, i can send you info
1
Vote
Room Tips
"canal facing rooms are best."
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"Great place"
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"I loved tha they removed the plugs from the bath to help save water."
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"Change location of bed.."
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