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The Residences at Crystal Towers

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The Residences at Crystal Towers
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292 Reviews from our TripAdvisor Community

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Showing 286: English reviews
Gauteng, South Africa
1 review
2 of 5 stars Reviewed 1 week ago

Crystal Tower residence is impersonal and inefficient. Completely a disconnected experience and the staff aren't efficient. Restaurant staff are rude and unfriendly. I will never recommend this hotel.

Review collected in partnership with this hotel

Helpful?
Thank natashat927
Dee3103, Operations Manager at The Residences at Crystal Towers, responded to this review

Dear Natasha Thank you for taking the time to do this review. We sincerely apologize for the inconvenience that you experienced during your stay with us and view your feedback in a very serious light. Be assured that we are addressing this issue as a matter of urgency. The Residences offers luxury self catering accommodation but due to the high... More 

Banbridge, United Kingdom
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Well appointed, secure apartment, excellent professional staff. Well positioned near to large mall/restaurants, easy access to Motorways and 15mins from V&A Waterfront. Felt very secure in building. Unbelievable views across to Table Mountain, the Waterfront and the CBD.

Review collected in partnership with this hotel

Helpful?
Thank Michael165
Dee3103, Operations Manager at The Residences at Crystal Towers, responded to this review

Dear Guest Thank you for taking the time to do this review. We certainly appreciate feedback from our guests and so pleased that you enjoyed your stay with us. We look forward to welcoming you back to The Residences in the near future. Kind regards More 

Century City 7441
1 review
5 of 5 stars Reviewed 2 weeks ago

Awesome stay this is our second time and it was great once again. I will recommend the residence anytime Would definitely go there again. The views are stunning, apartment always clean and staff and housekeeping a pleasure.

Review collected in partnership with this hotel

Helpful?
Thank cheslynf
Dee3103, Operations Manager at The Residences at Crystal Towers, responded to this review

Dear Guest Thank you for your review and recommendation. We are pleased that you once again enjoyed an awesome stay with us. Kind regards More 

Northern Ireland, United Kingdom
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great place to stay, handy to all the major attractions in Capetown, right beside the Canal Walk shopping mall (better shops than the V&A, tho' resturants not as good). Apartment clean and well laid out, staff very friendly and helpful!

Helpful?
Thank ALISON W
Dee3103, Operations Manager at The Residences at Crystal Towers, responded to this review

Dear Guest Thank you for taking the time to submit your review. We always appreciate feedback from our guests and look forward to welcoming you back in the near future. Kind Regards More 

Century City 7441
1 review
4 of 5 stars Reviewed 3 weeks ago

A great location next to a fabulous hotel and shopping centre. Our two bedroom apartment was very comfortable, the views great and the self-catering amenities perfect. Things which can be improved on is: 1. Bottled water is only provided once (two 500ml bottles). This can surely be provided daily. 2. The television reception in the room was poor. 3. A... More 

Review collected in partnership with this hotel

Helpful?
Thank 164wernerv
Century City 7441
1 review
3 of 5 stars Reviewed 3 weeks ago

I love Crystal Towers, and stay there on a regular basis, but the Residences was a true disappointment. Old, grey towls, staff that just shrugged their sholders when asked for something. Over all, not a recommendation worth.

Review collected in partnership with this hotel

Helpful?
Thank renevP8502BT
Alfreton, United Kingdom
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Amazin fitments and view one of most amazing placeswe have stayed- awesome epitomy of luxury living! great next to large designer shopping cetre handy for shopping eating and would def stay again- Mike

Helpful?
Thank bikermickyc2014
Century City 7441
1 review
3 of 5 stars Reviewed 4 weeks ago

It was not made clear that we would stay at the residence and that this is a self-catering apartment. If I would have known I would have booked the actual hotel. Also some of the staff did not know the difference and should or could have least said: "I find out for you."

Review collected in partnership with this hotel

Helpful?
Thank annasdumpling
Century City 7441
1 review
5 of 5 stars Reviewed 5 weeks ago

I was impressed by the pictures on the Internet before actually booking,I booked over the Internet & when I arrived there I must say the pictures dint do justice because it was more beautiful in person

Review collected in partnership with this hotel

Helpful?
Thank tinotendam2016
Century City 7441
1 review
5 of 5 stars Reviewed June 22, 2016

We only stayed over night but we really enjoyed it. Our room was absolutely beautiful and it gave off a relaxed kind of atmosphere. The staff was really friendly, helpful and very professional. We will definitely stay over again

Review collected in partnership with this hotel

Helpful?
Thank Grizelle S
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Dry Cleaning
  • Laundry Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Concierge
Official Description (provided by the hotel)
Pure Statement in the way true luxury should always be. The attention to detail paid to this premium establishment cannot be faulted; from imported German kitchens with silky Caesar stone counter tops, to climate controlled living and bedroom areas, heated bathroom floors and the elegant porcelain tiles beneath your feet - all aspects of your personal comfort have been considered. Feature unrivaled service, unbeatable views, unmatched elegance and work off the week’s stress at the state-of-the-art Virgin Active Health Centre. ... more   less 

Additional Information about The Residences at Crystal Towers

Address: Century Boulevard | Rialto Road, Century City 7441, South Africa
Location: South Africa > Western Cape > Cape Town > Century City
Price Range: $177 - $276 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Residences at Crystal Towers 4*
Number of rooms: 57
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