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Cape Town Marriott Hotel Crystal Towers

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Traveler (422)
Room & Suite (174)
Dining (57)
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Overview
  • Excellent62%
  • Very good29%
  • Average5%
  • Poor3%
  • Terrible1%
Travelers talk about
“crystal towers”(92 reviews)
“table mountain”(50 reviews)
“cape town”(124 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Offers from Cape Town Marriott Hotel Crystal Towers
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Offers from Cape Town Marriott Hotel Crystal Towers
Special Offer: Member Rates
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Reviews (624)
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329
158
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10
Show reviews that mention
All reviewscrystal towerstable mountaincape townvalet parkingafrican pridemood lightingsushifree shuttlemodern luxurypurple lightingcanal walkbreakfast buffetknife restaurantstar servicean amazing experienceexcellent hotelconference facilities
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1 - 5 of 550 reviews
Reviewed 2 weeks ago via mobile

From parking the car in front of the beautiful doors to entering your room, the service was impeccable. Check in took 5minutes (can do it via app, but I like the old school way). Our room was made up for a special occasion and it...More

Thank Chimone C
Response from CrystalTowers, General Manager at Cape Town Marriott Hotel Crystal TowersResponded 1 week ago

Dear Chimone C With a drive to deliver exceptional service, it is absolutely wonderful to see that had a truly memorable experience during your most recent stay at the Cape Town Marriott Hotel Crystal Towers. Based on your review, we can see that you had...More

Reviewed 2 weeks ago

This is a rather lovely hotel but the thing that makes it even nicer is the lovely staff who are so warm, welcoming and friendly...I especially enjoyed meeting Grant (I think?) who was the doorman...and with whom I had a great chat on my departure....More

Thank Philip B
Response from CrystalTowers, General Manager at Cape Town Marriott Hotel Crystal TowersResponded 2 weeks ago

Dear Philip B WOW! Thank you for such wonderful review. It just makes my morning to see that our team went out of their way to ensure all your expectations were met and that it felt like home! I will most definitely share your amazing...More

Reviewed 2 weeks ago

We stayed one night at this hotel and enjoyed it a good amount. Service was mostly impeccable, and we had a lovely room with a view of Table Mountain. The hotel cannot be blamed for the water shortage, of course, but it was a pity...More

Thank Felix R
Response from CrystalTowers, General Manager at Cape Town Marriott Hotel Crystal TowersResponded 2 weeks ago

Dear Felix R With a drive to provide truly brilliant service, I am pleased to see that you had a wonderful stay experience and that you had the opportunity to enjoy one of our magnificent rooms facing Table Mountain. Thank you for understanding the current...More

Reviewed 3 weeks ago via mobile

Everything is good .Modern and clean rooms,view of the room to beautiful river and bridges,near by canal walk shopping center with very good restaurants,the restaurants in this shopping center have good quality food. This hotel has very small restaurant with very limited breakfast .So sorry...More

Thank shoko2005
Response from CrystalTowers, General Manager at Cape Town Marriott Hotel Crystal TowersResponded 2 weeks ago

Dear Shoko2005, I agree with you, our rooms does offer beautiful views of Cape Town which includes Canal Walk shopping Centre with the canal next to us and I am pleased to see that you also found the view to be amazing. I was however...More

Reviewed 3 weeks ago

Although I only stayed for one night, I had a fantastic experience at this hotel. The staff could not have been any more accommodating, I must have had 3-4 different managers come out to introduce themselves when I checked in, the room was everything I...More

Thank idk0912
Response from CrystalTowers, General Manager at Cape Town Marriott Hotel Crystal TowersResponded 2 weeks ago

Dear Idk0912 Your review made my day. It is just absolutely fantastic to see that you had a truly brilliant experience during your visit at the Cape Town Marriott Hotel Crystal Towers. I am pleased to see that not only was our team accommodating in...More

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Most Booked Properties in Century City, South Africa
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Room Service
Spa
Restaurant
Free Parking
Bar/Lounge
Hotel Amenities
Room Service
Business Center with Internet Access
Free Parking
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Spa
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
$153 - $229 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$153 - $229 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (422)
Room & Suite (174)
Dining (57)
Pool & Beach (30)
Business Center & Event Rooms (4)
Family and Play Areas (3)
Questions & Answers
Ask a question
thekwinibabe
September 26, 2017|
AnswerShow all 12 answers
Response from Rotgif | Reviewed this property |
this is not a destination to be attempted by foot! it is about 20 minutes drive under normal traffic conditions
2
Votes
Meagan H
August 23, 2017|
AnswerShow all 5 answers
Response from NishiSP | Reviewed this property |
Hi, yes they do credit card hold for a small amount with your approval
0
Votes
TrickyDickie72
January 11, 2017|
AnswerShow all 6 answers
Response from JakeFAC | Reviewed this property |
Here is an email address to the hotel management staff. Enjoy your stay! shanique.mcleod at africanpridehotels . com (substitute the 'at' symbol as the Trip Advisor site does not allow me to correctly spell out the... More
0
Votes
Room Tips
"the rooms facing the mountain are beautiful"
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"Corner suite is large and comfortable."
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"Ask for a room with a view of Table Mountain; Never miss the breakfast!"
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"We where offered an upgrade to the executive room well worth it and a great view"
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