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Cape Town Marriott Hotel Crystal Towers

Agoda.com$109*
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Certificate of Excellence
06/04/2017 06/05/2017
1 room 2 adults 0 children
$354*
$109*
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$176*
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Cape Town Marriott Hotel Crystal Towers
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533 Reviews from our TripAdvisor Community

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Showing 472: English reviews
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Berlin, Germany
Reviewed 2 weeks ago

We stayed here for a couple of nights to relax after a hectic week of work in cape town. I have to admit, first we thought it's a little pricey, but I have to say after we checked in, we knew immediately it was money-well spent! The rooms are absolutely beautiful, with massive windows, comfortable beds held in a superb...

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Helpful?
Thank nyanelebajoa
CrystalTowers, General Manager at Cape Town Marriott Hotel Crystal Towers, responded to this review

Dear nyanelebajoa, I am truly humbled by the amazing review that you have written. Your description of our hotel, location and facilities is spot on and we would like to thank you for the accurate review. We are very proud of our hotel and we are delighted that you got to experience Living the Crystal Life! This said, and like...

Dubai, United Arab Emirates
Reviewed 2 weeks ago

very modern rooms with all the amenities , the location is good for business travel in the Century city area. the access to the Mall is just a 5min walk , the hotel has a good restaurant and enough meeting rooms for events

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Helpful?
Thank KhwajaSaif
CrystalTowers, General Manager at Cape Town Marriott Hotel Crystal Towers, responded to this review

Dear KhwajaSaif, Thank you very much for taking the time to write such a positive review. We appreciate your feedback and are happy to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations! We are very proud of our property and I will ensure that...

Pretoria, South Africa
Reviewed 2 weeks ago

Wow is how I would describe my stay here. Rooms are beautifully designed and decorated with touches of luxury. I had an excellent view from my bathtub, and slept in late thanks to my thick luxurious curtains. Ambience is beautiful with all the mood lighting. The pool area is beautiful with great views and wonderful cocktails served. Highly recommended. Before...

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Helpful?
1Thank LeeSom
CrystalTowers, General Manager at Cape Town Marriott Hotel Crystal Towers, responded to this review

Dear LeeSom, I am completely blown away by your amazing feedback! Thank you very much for taking time out of your day to write a review about your latest visit to the Cape Town Marriott Hotel Crystal Towers. We are happy to see that you enjoyed your stay with us. Our team's mission is to ensure that all our guests...

Reviewed 3 weeks ago via mobile

Our stay at the Crystal Towers was absolutely awesome. They catered for our daughter like as if she was their own. The staff is professional and tend to your every need. The facilities are modern and gorgeous. We will most certainly stay here again.

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Helpful?
Thank Dylan M
CrystalTowers, General Manager at Cape Town Marriott Hotel Crystal Towers, responded to this review

Dear Dylan M, I am truly humbled by the amazing review that you have written. We are very proud of our hotel and the superior customer service we strive to deliver to our guests on a daily basis. This said, without the amazing team, the hotel is just four walls with furniture so we are very blessed to have such...

Alkmaar, The Netherlands
Reviewed 3 weeks ago

Nice hotel with all the trimmings you would expect. The outdoor pool on the first floor is rather small and cold, but it has a very nice deck and bar. The rooms are very modern and well appointed. The bathroom is very cleverly integrated into the sleeping area, creating a very spacious atmosphere. The mood lighting is probably not for...

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Helpful?
1Thank Huub v
CrystalTowers, General Manager at Cape Town Marriott Hotel Crystal Towers, responded to this review

Dear Huub v, I am happy to see that we have managed to meet your expectations during your recent visit to the Cape Town Marriott Hotel Crystal Towers. We really appreciate the way in which you have chosen to communicate all the positives through to us and I will ensure that your feedback is shared with the rest of the...

Cape Town, South Africa
Reviewed 4 weeks ago

Firstly, this place deserves top marks for service. All staff without exception were efficient, courteous and completely engaged in ensuring a good experience for guests. Clearly there is an excellent training programme in place and what a difference it makes! If you're on a shopping trip to Cape Town you couldn't be better placed because the best Mall in Cape...

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Helpful?
2Thank scubafan09
CrystalTowers, General Manager at Cape Town Marriott Hotel Crystal Towers, responded to this review

Dear scubafan09, WOW, your detailed feedback of our hotel, location and facilities is just amazing. We really appreciate the way in which you have chosen to communicate all the positives through to us. Your feedback especially about our team is very kind and I will ensure that your comments are shared with them to continue to motivate and inspire them...

Harrismith, South Africa
Reviewed 4 weeks ago

On arrival the staff was helpful. A fruit basket offered to Marriots members was a good welcome. Valet parking was compulsory and at times it was inconveniencing because it was like you had to report your movements. Breakfast was good although the menu was the same on daily basis. The dishes had a bad smell of food as though they...

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Helpful?
Thank MsimangaMR
CrystalTowers, General Manager at Cape Town Marriott Hotel Crystal Towers, responded to this review

Dear MsimangaMR, While it was disappointing to hear that your stay with us fell short of your expectations, I am grateful that we were able to connect with you on the phone to learn more about the experience. Our aim is to provide all guests with an unforgettable hotel experience and your honest feedback is an important part of that...

Steinhausen, Switzerland
Reviewed 5 weeks ago via mobile

The rooms are amazing. Size, and way everything is set up. The staff was always very friendly and helpfull. A Mall was really close by and it's easy to get into the city with Uber so it's not even too bad that the hotel isn't in the City Center. Roomservice wasn't the best, but they replaced our dinner. I highly...

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Helpful?
Thank gwenny_54
CrystalTowers, General Manager at Cape Town Marriott Hotel Crystal Towers, responded to this review

Dear gwenny_54, I am delighted to see that you found our facilities, service and rooms up to standard and that we have managed to meet your expectations. Your feedback especially about our team is very kind and I will ensure that your comments are shared with them to continue to motivate and inspire them to deliver exceptional customer service. We...

Reviewed April 12, 2017 via mobile

Stayed in the O'Conner suite- what an amazing experience! We loved everything moment. And we keep on returning! We didn't leave the hotel for 24 hours. Totally relaxed here. We booked into the spa for a day of pampering. Loved it! Sipped on a glass of bubbly at the Sushi and Champagne bar. Happiness!!

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Helpful?
Thank Isabella V
CrystalTowers, General Manager at Cape Town Marriott Hotel Crystal Towers, responded to this review

Dear Isabella V, What a lovely review! We are very proud of our facilities but more importantly the high level of service we strive to deliver to our guests on a daily basis. I am delighted to hear that you once again got to experience Living the Crystal Life! Thank you for the continues support and we can't wait to...

Mountain View, California, United States
Reviewed April 4, 2017

Luxurious accommodations, superb service, delicious food and wonderful location just a 15 minute drive from city center. We stayed there for one week and it felt like home by the end - staff knew us by name, memorized our preferences and catered to our every need. The canal walk, mall, grocery stores and gym across the street make it easy...

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Helpful?
Thank Vanessa F
CrystalTowers, General Manager at Cape Town Marriott Hotel Crystal Towers, responded to this review

Dear Vanessa F, I am so happy to see that you found our facilities, service and rooms up to standard and that we have managed to meet your expectations. Your feedback especially about our team is very kind and I will ensure that your comments are shared with them to continue to motivate and inspire them to deliver a service...

Questions? Get answers from hotel staff and past guests. Ask a question

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06/04/2017 06/05/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Babysitting
Official Description (provided by the hotel)
Cape Town Marriott Hotel Crystal Towers is where innovative, modern design meets timeless sophistication and luxury. Located in the heart of the Century City urban hub, we are among the most perfectly located hotels in Cape Town, South Africa, settled beside a palm-lined canal and boasting views that stretch out towards the majesty of Table Mountain. Situated a mere 15 minutes from the airport, city centre, V&A Waterfront and the start of the luscious Cape Winelands, Cape Town is at one’s fingertips. What we call – Cape Town’s back yard. Take advantage of our complimentary scheduled shuttles to and from the CTICC, V&A Waterfront, Table Mountain, Camps Bay and Clifton Beaches. If you want to stay close by, take a walk across our exclusive access bridge to Canal Walk Shopping Centre, with 400 stores open all day. On your return, unwind on the deck with some fresh sushi and delicious cocktails, whilst watching the sun set over the metropolis. However, if you are looking for an intimate dinner, make your way down to the Towers Restaurant for a dining experience designed to entice the senses. If relaxation is at the top of your list, then a visit to the Award Winning Life Day Spa is an absolute must. It offers a unique place of relaxation that provides sanctuary from the stress of modern life. Facilities include treatment rooms for individuals and couples, a floatation chamber, a gym, sauna and steam rooms. To end the day, return to your magenta lit room and kick back with one of our complimentary DVD’s from the comfort of your bed or lie back in peace and soak in what it feels like to Live the Crystal Life. ... more   less 

Additional Information about Cape Town Marriott Hotel Crystal Towers

Address: Corner of Century Boulevard and Rialto Road, Century City 7441, South Africa (Formerly African Pride Crystal Towers Hotel & Spa)
Location: South Africa > Western Cape > Cape Town > Century City
Price Range: $133 - $295 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cape Town Marriott Hotel Crystal Towers 4*
Number of rooms: 180
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Questions & Answers

Here's what travelers have asked, with answers from Cape Town Marriott Hotel Crystal Towers staff and other travelers.
6 questions
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Questions? Get answers from Cape Town Marriott Hotel Crystal Towers staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“top floor rooms for best views!”
nyanelebajoa, 2 weeks ago | Read review
“the road facing rooms have a view of table mountain & the sea”
KhwajaSaif, 2 weeks ago | Read review
“Rooms ending in '21' have large glass corner window views of Table Mountain”
scubafan09, 4 weeks ago | Read review
“Choose a higher floor with mountain views”
myresej2016, Mar 21, 2017 | Read review
“We stayed in appartment in eight floor. The view was great!”
jasna2017, Feb 25, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Agoda.com
$109* /night
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Expedia.com$175
Booking.com$176
AMOMA$354
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*Disclaimer
Prices are for 1 room, 2 adults
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