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BEST WESTERN Kirkwood Inn

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BEST WESTERN Kirkwood Inn
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344 Reviews from our TripAdvisor Community

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Showing 335: English reviews
1 review
4 of 5 stars Reviewed yesterday NEW

IT's a clean facility with a friendly staff and a decent hot, free breakfast.There's a small bar and a Chili's restaurant on the site. It's a good central location, especially if you don't want the parking hassle of trying to stay downtown.

Helpful?
Thank Keith R
Saint Louis, Missouri
Level Contributor
162 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

After a horrible experience at another hotel we called Best Western to see if they had a room available for us. Michael at the front desk was so helpful, getting us booked in a room and answering all of our questions. We had positive experiences with so many hotel staff members, thanks to everyone. Our room was clean and in... More 

Helpful?
Thank diva3713
Cindy B, General Manager at BEST WESTERN Kirkwood Inn, responded to this review

Hello and thank you for your wonderful comments about our team, and specifically Michael. We firmly believe that it's our folks that make the difference in our guest's experience. We appreciate you noting that. Thank you for your business and we hope you get a chance to stay with us again. Stay cool this summer! Cindy Brasseur General Manager More 

los angeles, ca
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

This place is a mess. The lobby is undergoing a face lift but the rooms need it more. The service needs to be more pleasant and responsive and security needs to be tighter. I was verbally accosted multiple times when I arrived in the early morning hours of July 16th by three men in front of the hotel...and the front... More 

Helpful?
Thank Ryann G
Scott P, Manager at BEST WESTERN Kirkwood Inn, responded to this review

Ryann G, Thank you very much for the feedback of your recent stay at our hotel. I am very disappointed that we did not exceed your expectations, and I will be personally working with our team members to address the issues you have brought forward. As you noted we are currently working on an upgrade in the lobby, and will... More 

St. Louis
1 review
2 of 5 stars Reviewed 1 week ago

I would rate the quality of this hotel in the $65-$85 price range. At $125, I felt it wasn't worth it. The mattress was old and soft, with a dip in the middle which I kept rolling into. The breakfast was not at good as others I have experienced. For instance, they advertise fresh fruit, but only offered apples and... More 

Review collected in partnership with Best Western

Helpful?
Thank Cynthia H
Scott P, Manager at BEST WESTERN Kirkwood Inn, responded to this review

Cynthia H, Thank you very much for the feedback in regards to your recent stay at our hotel. I am very sorry to hear that we did not meet your expectations. We review all reviews and customer feedback with our entire team and hotel ownership, in an effort to better our service and accommodations. It is great to hear that... More 

St. Louis, MO
Level Contributor
37 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I'm actually from Kirkwood, MO (where this Best Western is located) but recently relocated out-of-state. I needed to return to St. Louis for business and decided to give this hotel a try. I am glad I did. Located within walking distance of Target, Walmart, TJ Maxx, Sports Authority and several fast food and eat-in restaurants (Sonic, Chipotle, Dunkin Donuts, Chili's... More 

Helpful?
Thank Maryandfamily
Scott P, Manager at BEST WESTERN Kirkwood Inn, responded to this review

Maryandfamily, Thank you for reviewing our hotel about your recent stay. We are glad that you stayed with us and hope to see you again, when your travels bring you back to the area! We appreciate the feedback and share these reviews with our entire team and hotel ownership. Make it a Great Day! Scott P More 

North Aurora, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Just a great place, the best staff in the worldalways helpful and waiting to serve you, the two women who work in the breakfast room in the morning are just great, the guys who take care of the pool are great

Review collected in partnership with Best Western

Helpful?
Thank Anton P
Scott P, Manager at BEST WESTERN Kirkwood Inn, responded to this review

Anton P, Thank you for taking the time to review our hotel. We are glad to hear that you enjoyed your stay, and that our staff went above and beyond to make you feel comfortable. We hope to see you again in the future. Make it a Great Day! Scott P More 

Saint Louis, Missouri
1 review
1 of 5 stars Reviewed 2 weeks ago

On June 23, 2016 I called them at 10:15am. We needed an immediate check-in for a family emergency involving child endangerment. We explained this to the hotel. They had a room, but early check-in was not available. I reserved the room, explaining if I could find other accommodations I would call back. I was able to find other accommodations (with... More 

Helpful?
Thank laranddeb
Cindy B, General Manager at BEST WESTERN Kirkwood Inn, responded to this review

Hello Deborah, We have spoken at length about this issue and I am sorry that you felt compelled to continue this conversation via social media. Please rest assured that we stringently follow all reservation and cancellation policies. I trust that you are satisfied with how your transaction concluded. Most Cordially, Cindy Brasseur General Manager More 

Brandon, Mississippi, Usa
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed here on our last minute trip to St. Louis. Great location in a very nice area. Convenient to I-44 and halfway between downtown and Six Flags. The front desk staff was always friendly and very accommodating. Gave great recommendations on places to eat and things to do. Only knock would be not receiving any wash cloths when our... More 

Helpful?
Thank Kerry D
Scott P, Manager at BEST WESTERN Kirkwood Inn, responded to this review

Kerry D, Thank you for reviewing our hotel on Tripadvisor.com. We appreciate the feedback and share this information with our entire team and ownership, to always improve our service and accommodations. We are currently renovating our lobby, and apologize for any inconvenience this has placed on your trip, we are working to keep the distractions to a minimum. Please make... More 

Bartonville, Illinois, USA
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

Best Western Kirkwood Inn is always a great and clean place to stay. We stay here every time we visit St. Louis. We love everything about this hotel. Highly recommend! Comfortable beds. Quick check-in and express check-out. The service is always helpful and friendly. The price is a good value for the money. The location is great, as there is... More 

Review collected in partnership with Best Western

Helpful?
Thank deborahj617
Scott P, Manager at BEST WESTERN Kirkwood Inn, responded to this review

deborahj617, Thank you for the feedback of your recent stay. We are glad to hear that you enjoyed your stay, found our hotel convenient for your needs. Our entire staff looks at these reviews in an effort to make sure we are providing great service and clean accommodations. We look forward to seeing you again, if your travels should return... More 

Greenwood, Indiana
Level Contributor
3 reviews
4 of 5 stars Reviewed 4 weeks ago

I stayed at this Best Western for two nights, and all in all my stay was very pleasant. The staff was friendly, yet professional. I'd had a problem with my credit card and they helped calm me. After clearing up the issue, I checked into my room and found it to be clean, quiet, nice and the decor pleasing to... More 

Helpful?
Thank catlady2009
Scott P, Manager at BEST WESTERN Kirkwood Inn, responded to this review

catlady2009, We are glad to hear that you enjoyed your stay with us in June. Our entire team and ownership go through hotel reviews regularly, and appreciate the feedback. We hope to see you in the near future. Please let us know if we can be of assistance in the future. Make it a Great Day! Scott P More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about BEST WESTERN Kirkwood Inn

Address: 1200 South Kirkwood Road, Kirkwood, Saint Louis, MO 63122
Location: United States > Missouri > Saint Louis > Kirkwood
Price Range: $142 - $167 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Kirkwood Inn 3*
Number of rooms: 114
Reservation Options:
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Also Known As:
Best Western Kirkwood Hotel Kirkwood
Best Western Saint Louis
Saint Louis Best Western
BEST WESTERN Kirkwood Inn MO - Saint Louis
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