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Extended Stay America - Kansas City - South

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Extended Stay America - Kansas City - South
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79 Reviews from our TripAdvisor Community

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Showing 79: English reviews
Chicago, Illinois
2 reviews
1 of 5 stars Reviewed 6 days ago NEW

I chose this property because of the "fully stocked kitchen" and newly remodeled. I was not aware that I would have to retrieve every item that I would need from the front desk. When I did make it down to the front desk, myself and other guests were waiting for someone to arrive at the counter. The odds of finding... More 

Helpful?
Thank Melissa G
Fairmont, West Virginia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

THought I was getting a pretty good deal for a long stay in Kansas City. However it turned out this hotel HAS GOT TO BE the WORST place I have ever stayed? WHen I checked in I was informed that you had to "RENT" pots, pans, dishes etc... for the room. THe room had NO hangars for my clothes, only... More 

Helpful?
Thank Randall L
Manager_11525, Manager at Extended Stay America - Kansas City - South, responded to this review

Your review for our hotel was recently brought to my attention. I am sorry to hear about the missing amenities in your room as well as our company's policies not being properly explained at check in regarding our dish policy. In response to your feedback, I am discussing your comments with our housekeepers about proper cleaning procedures as well as... More 

Travelers are raving about these Kansas City hotels

1 review
3 of 5 stars Reviewed July 6, 2016

We experienced unbelievable help from all the staff but especially a manager named Deanna. She went above and beyond the call of duty to help us with a difficult situation. She should get a raise from whatever she is making. Our interactions with all the managers was exemplary!

Helpful?
Thank Steve A
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 21, 2016

I was very disappointed with my stay at Extended Stay America. The room was filthy! There was a soap stain on the bathroom counter and the refrigerator also has marinara sauce dried on the inside walls. WiFi was slow at best! Lastly, the hallway smelled like feet and lasagna. On a positive note; the clerk at the desk was very... More 

Helpful?
1 Thank Clint P
Washington, Pennsylvania
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed June 19, 2016

Hotel has been completely been remodeled and restructured. Rooms have been well renovated and up to date. Very quiet and peaceful area. Little hotel traffic. Not many guests which is a plus. Staff is very kind and helpful. Great rates as well. Would definitely recommend hotel for business people.

Helpful?
Thank TTechnologies
Manager_11525, Manager at Extended Stay America - Kansas City - South, responded to this review

I appreciate you taking the time to write such a glowing review. I am glad to read that you were pleased with our refresh of the property and the kindness and helpfulness of the staff. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area. More 

Winnipeg, Canada
1 review
1 of 5 stars Reviewed June 1, 2016

This was a terrible experience..front desk very inhospitable on arrival..why was a copy of my id taken..whereas other hotels on this trip on looked st it for confirmation..I could not even get s blanket..asked several times..no clock..again no response..telephone doesn't work..room never cleaned or new towels in four day stay..I am most upset however that you ave a piece of... More 

Helpful?
Thank Sun7737
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 1, 2016

I'm a wheelchair senior with 2 bad legs and a right arm that doesn't work. My room door pushes me back into the hall when I try to enter. The spring is strong, not what I'd expect in an advertised disability extended stay Hotel. Also, no automatic front door openers. No garbage disposal in sink creates a scraps problem with... More 

Helpful?
Thank Urban D
Salt Lake City, Utah
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 30, 2015

Stayed here a little over a week to come into town for the International House of Prayer. Was a little skeptical to stay from some reviews online but was happy I did. The rooms have recently been remodeled so they are very nice and comfortable. The rooms come with a kitchen which was very helpful to save money feeding my... More 

Helpful?
2 Thank Sfreeman9674
Lee's Summit, Missouri
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed November 19, 2015

I had to be there for three months. I had ants in my room, and had to wait several weeks for an exterminator who did a lousy job. I ended up having ants again in I week. since I had to wait one month for this service. I just bought my own bug spray. which stinks since I do not... More 

Helpful?
1 Thank exteacher2015
Boulder, Colorado
Level Contributor
138 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
2 of 5 stars Reviewed October 19, 2015

There are not any amenities in this hotel. There is not any charm, character, coziness, etc. a security guard stands at the front door and patrols around the building. We were told we would have to come back after 3 pm to check in and there was no offer to hold our bags until we returned. We only chose this... More 

Helpful?
Thank Bnosnews
Manager_11525, General Manager at Extended Stay America - Kansas City - South, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. The situation you described is unacceptable, and I sincerely apologize for your experience. I discussed your comments with the team, and we are reviewing the importance of strong communication and customer service skills as well as reviewing our billing procedures. I really appreciate you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about Extended Stay America - Kansas City - South

Address: 550 E 105th St, Kansas City, MO 64131-4308
Location: United States > Missouri > Kansas City
Price Range: $69 - $92 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Extended Stay America - Kansas City - South 2*
Number of rooms: 1
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Also Known As:
Extended Stay Kansas City
Kansas City Extended Stay
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