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SureStay Plus Hotel by Best Western Kansas City Northeast

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Traveler (49)
Room & Suite (22)
Pool & Beach (5)
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Overview
  • Excellent33%
  • Very good22%
  • Average21%
  • Poor13%
  • Terrible11%
Travelers talk about
“holiday inn”(56 reviews)
“breakfast buffet”(20 reviews)
“waffle house”(10 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
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Rooms
Jun 4Jun 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (337)
There are newer reviews for SureStay Plus Hotel by Best Western Kansas City Northeast
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91 - 95 of 336 reviews
Reviewed August 15, 2016 via mobile

I drive a lot with my job and really enjoy this Holiday Inn. The staff is always friendly, the Inn is always clean and comfortable. Several good options for dining close by and no crowds. Plenty of parking and the lot is well lit.

Thank JMarkHouston
Response from Staci S, General Manager at SureStay Plus Hotel by Best Western Kansas City NortheastResponded August 16, 2016

We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We look forward to serving you again on your next trip to Kansas City.

Reviewed August 12, 2016 via mobile

I have never been to a hotel that was managed so poorly. Breakfast was cold, the staff was putting out cold food when there was no food left with an hour and half left, no plates, very little food, and there was no one to...More

Thank Shannon D
Response from Staci S, General Manager at SureStay Plus Hotel by Best Western Kansas City NortheastResponded August 16, 2016

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We do hope to have...More

Reviewed August 2, 2016 via mobile

My fiance and I love this place and always stay here when visiting KC. Infact, we've booked a block here for our wedding in October. The staff are always polite and wonderfully accomidating. The rooms are always clean and well stocked. And the pool and...More

Thank Kristina G
Response from Staci S, General Manager at SureStay Plus Hotel by Best Western Kansas City NortheastResponded August 9, 2016

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Reviewed July 21, 2016

Had a great stay here in June. It's a great location, just across the highway from Worlds of Fun. One thing I don't remember seeing on their website is that they do have a shuttle that will take you back and forth from the hotel...More

Thank Rotel1026
Response from Staci S, General Manager at SureStay Plus Hotel by Best Western Kansas City NortheastResponded August 9, 2016

Thank you so much for your review of our hotel. We understand and apologize for the inconvenience caused by the variety of dining options near our hotel. We hope you choose to dine with us on your next stay. And we hope you will visit...More

Reviewed July 19, 2016

Very clean and updated. They had water and coffee out all the time which was a nice touch. Pool area was clean and large enough to fit a lot of people. Staff was very friendly. Roxi helped us at breakfast both mornings and she was...More

Thank LMilly
Response from Staci S, General Manager at SureStay Plus Hotel by Best Western Kansas City NortheastResponded August 9, 2016

Thank you for taking the time to review your stay. We are thrilled are staff was able to perfectly accommodate your every need and provided a comfortable room for your stay. We hope you visit us in the future and thank you for choosing us...More

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About
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar/Lounge
Free Parking
Restaurant
Room Service
Hotel Amenities
Business Center with Internet Access
Shuttle Bus Service
Free Parking
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Children Activities (Kid / Family Friendly)
Room Service
Concierge
Multilingual Staff
Self-Serve Laundry
Things to do
Pool
Fitness Center with Gym / Workout Room
Bar/Lounge
Restaurant
Hot Tub
Heated pool
Tennis Court
Indoor pool
Details
Price range
$84 - $127 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Best Value Hotel in Kansas City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$84 - $127 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Best Value Hotel in Kansas City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (49)
Room & Suite (22)
Pool & Beach (5)
Dining (3)
Business Center & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
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Questseek12
September 19, 2017|
AnswerShow all 4 answers
Response from HeaW98 | Property representative |
Yes we do have rollaways. They are $10.00 based on availability.
0
Votes
Caitlin M
May 24, 2016|
AnswerShow all 2 answers
Response from | Reviewed this property |
76
0
Votes
Pary74
May 2, 2016|
Answer
Response from Sara B | Reviewed this property |
Yes it had both in our king room.
0
Votes
Room Tips
"Stay some where else!"
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"rooms by the pool noisey"
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"Make sure you get a room that faces the parking lot."
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"ask to see if they have any updated."
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