The pool and hot tub were absolutely disgusting. I did not want to allow my children to swim, but that was the entire reason we chose this hotel. I was in the hot tub for about 2 minutes and realized how filthy it was. I made the kids shower immediately after and was still concerned. We left for the day on Friday, put the "please clean" sign on our door and did not receive housekeeping. That evening when I took the kids to the pool, they had no towels. We had none in our room either. (we started with 3 and had 4 people in the room. Had no reason to think housekeeping wouldn't come in and give us more, so we didn't bother to hang them up) the front desk attendant had to search out of order rooms just to get us TWO towels. Unreal! How does a hotel not have literally hundreds of towels? …
I will start off by saying staff was easy to work with and pool was nice. That is about it for positives. Ive never left a hotel as upset as I was this morning. It started last night about bed time when our hall ended up with a group of drunks/druggies. I felt like I was trapped in my room on the wrong side of town. I wasn't sure I was even safe in my room. Don't really want to relive the details of my night so I will just say we contacted the front desk 3 times and finally around 6am they kicked them out. But around 630 when I went to leave my room I found the trashcan full of puck our neighbor's left outside my door. I will have nightmares tonight. Glad I'm home.
the room was absolutely filthy! there were live bugs (crickets) in the room, dead bugs in the room, especially in the window, dust everywhere!!! it looked like the room was never cleaned before! blood on the wall, dirty top blanket on the bed. will never stay with this hotel again! overpriced for the filthy ness of the hotel! and there were no pool towels at all. beware breakfast is also not free!
I have stayed three different times. Dirty rooms, nats in room. Asked for non smoking room. Every time smells like smoke. Got changed an extra $25.00 for I don’t know what for they said they put it back in my account but not there yet
Our family stayed at this hotel because of the cool looking pool area. It's got a great big pool, great breakfast, but oh man this place is filthy. Everything felt dirty. The towels were ragged and stained. The hot tub smelled like rotten eggs, the floor in the room was all laminate and was sticky. The tub felt dirty. The room smelled. We had 4 people in our room and only 2 towels?? This place has so much potential with the beautiful lobby and pool, but the rooms were just gross. Will not stay here again.
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