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Extended Stay America - Kansas City - Airport - Plaza Circle

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Extended Stay America - Kansas City - Airport - Plaza Circle
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15 Reviews from our TripAdvisor Community

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Showing 15: English reviews
Keokuk, Iowa
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I always try to find these hotels when we travel. Being a picky eater i love being able to make my own food. Hotel was clean and all the staff was friendly and ready to help. Im a light sleeper but had no issue other than a storm. Not many tv channels, and it kept going out during the storm.... More 

Helpful?
Thank KandCMahan
Manager_11525, Manager at Extended Stay America - Kansas City - Airport - Plaza Circle, responded to this review

It is so rewarding to read that you had a great stay with us. Thank you for your comments. I'm pleased to know the fully equipped kitchen provided in your room was beneficial and that our staff was very accommodating. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you... More 

Iberia, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago

On Saturday I stayed at Extended Stay America. There were so many issues that there is no way to describe how bad of an experience it was. All I can do is walk you through everything. First, I arrived later in the evening. Apparently everyone was arriving later that night. It was around 10:30pm and I really just wanted to... More 

Helpful?
Thank Michael S
Manager_11525, Manager at Extended Stay America - Kansas City - Airport - Plaza Circle, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. The situations you described are totally unacceptable, and I sincerely apologize for your experience. In response to your feedback, I am reviewing these issues with the hotel management team and staff to make sure all guests are accommodated. Our team is committed to satisfying... More 

Homer, Georgia
Level Contributor
41 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I'm a flight attendant based in Kansas City still looking for a place to stay when waiting on a trip and was considering renting long term at the Plaza Circle location, so when I saw it on Priceline for really cheap when I was in Chicago headed back to Kansas City I grabbed it. Big mistake. Whatever consideration I did... More 

Helpful?
Thank David L
Manager_11525, Manager at Extended Stay America - Kansas City - Airport - Plaza Circle, responded to this review

Your review was recently brought to our attention, and we would like to take a moment to respond. We are disappointed to hear that you did not have an enjoyable stay with us due to lack of management and cleanliness issues. To ensure your experience is not repeated, going forward we will ensure the availability of the shuttle is advertised... More 

Columbus, Ohio
Level Contributor
63 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed 4 weeks ago

This is a property near the airport and a budget property. The hotel was noisy and the walls are paper thin. I could hear EVERYTHING my neighbors next door on both sides were doing! There is no staff early in the morning.

Helpful?
Thank Iflysky
Manager_11525, Manager at Extended Stay America - Kansas City - Airport - Plaza Circle, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. Please accept my apologies for all the noise issues you experienced and for the lack of staff in the morning. I will make sure our staff is available at all times and inform them to be proactive of noises that will interrupt guests. Thank... More 

Level Contributor
11 reviews
7 hotel reviews
4 of 5 stars Reviewed 5 weeks ago via mobile

I travel a lot for business. I stay in a lot of different hotels during the week. Most times it is with limited to no transportation. So the walk to get food from here is quite a hike, but a good workout. Clean room with friendly staff. Free airport shuttle as well. So overall a great stay.

Helpful?
Thank Matt A
Manager_11525, Manager at Extended Stay America - Kansas City - Airport - Plaza Circle, responded to this review

Your feedback is very important. Thank you for choosing to stay with us. I am glad you found our location convenient and suitable. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future. More 

Buffalo Grove, Illinois
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed July 25, 2016 via mobile

For my first visit to Kansas City I booked two nights at the Extended Stay airport location. I called the hotel for a shuttle ride from the airport which arrived sooner than expected. The driver, Darius, exemplified customer service. I was so impressed with this young man. He helped me with my luggage, took me to get food, unloaded my... More 

Helpful?
Thank Rica S
Manager_11525, Manager at Extended Stay America - Kansas City - Airport - Plaza Circle, responded to this review

Thank you for writing a review about your experience and for staying with us. I am pleased to read that you were provided with excellent customer service by our staff. Customer service is one of our top priorities. I'm glad to see you were accommodated to so well and was provided with a clean, comfortable room. Thank you again for... More 

Level Contributor
2 reviews
5 of 5 stars Reviewed July 24, 2016 via mobile

Nice staff and great location...stayed several nights and it was nice to have laundry facilitys. The room was very clean and well maintained. The staff was always checking out side to make sure the place was always secure...felt very safe.

Helpful?
Thank Kimberly A
Manager_11525, Manager at Extended Stay America - Kansas City - Airport - Plaza Circle, responded to this review

We appreciate you taking the time to write a review about your stay. I am pleased to see that you enjoyed the amenities provided, such as our laundry facilities. I will also be sure to inform our staff on the great job they are doing assisting guests. Thank you again for sharing your comments with us. We look forward to... More 

Pineville, Missouri
Level Contributor
395 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 178 helpful votes
4 of 5 stars Reviewed June 15, 2016

This hotel is clean and comfortable and affordable if all you want to do is get a good night's rest before embarking on a vacation at a very early hour. This is intended for extended stays as there are amenities travelers won't need. My only complaint is I forget there is no ice here. Not much I want out of... More 

Helpful?
Thank recorder
Manager_11525, Manager at Extended Stay America - Kansas City - Airport - Plaza Circle, responded to this review

I appreciate you taking the time to write a review of our hotel. I am glad that we were able to provide you with a clean, comfortable stay at an affordable rate. I am sorry that our lack of ice machines was a concern for you. Your comments will be useful as we continue to improve our guest experience. Thank... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 8, 2016

I was looking for a place to stay overnight in Kansas City not far from the Airport area as I had an 8 am meeting. I negotiated the price through priceline and for the really low price this hotel turned out to be good. I arrived late night and the room was cozy. It has a kitchen sink, with microwave... More 

Helpful?
Thank rajiv t
Manager_11525, Manager at Extended Stay America - Kansas City - Airport - Plaza Circle, responded to this review

Thank you for taking the time to review our hotel. We are so glad you enjoyed your stay with us. I truly appreciate your kind comments regarding our comfortable rooms and convenient location. Our breakfast is, indeed, fashioned as a “grab-and-go” convenience styled breakfast amenity and is set up for quick and easy service. Each of our rooms also features... More 

Fountain Hills, Arizona
Level Contributor
55 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed May 31, 2016

I made a personal visit to KC and had some points on Travelocity so used them. When I showed up at 1:30 pm the asst manager (apparently new) stated "We can't check in until 3 pm) I asked if the room was available and the General Manager heard and told him to let me check in. The flush unit in... More 

Helpful?
2 Thank deanhughson
Manager_11525, General Manager at Extended Stay America - Kansas City - Airport - Plaza Circle, responded to this review

I want to thank you for taking the time to post a review of your stay. We appreciate you letting us know about the service and maintenance issues you experienced. In response to your feedback, I will use your comments to coach our front desk staff and make sure we are implementing preventative maintenance procedures. Our team is committed to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation

Additional Information about Extended Stay America - Kansas City - Airport - Plaza Circle

Address: 11712 NW Plaza Cir, Kansas City, MO 64153-1158
Location: United States > Missouri > Kansas City
Price Range: $65 - $99 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Kansas City - Airport - Plaza Circle 2.5*
Number of rooms: 109
Reservation Options:
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Also Known As:
Kansas City Extended Stay
Extended Stay Kansas City
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