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A decent, clean hotel for cheap near MCI. OK, with problems. The smokers cluster at the main entrance, something that nauseates you upon arrival. The staff didn't seem too concerned. Staff overly friendly when they just need to be nice at check-in. Room ok and...More
Thank Mark S
Response from 00esa, Manager at Extended Stay America - Kansas City - Airport - Plaza CircleResponded September 24, 2018
Thanks for being our guest. Although you liked our affordable price and had an overall pleasant stay, we sincerely apologize for not meeting your expectations for a perfect stay. We have strict policies where we prohibit smoking in some areas so we appreciate you bringing...More
I had a really really good experience in my short stay at this hotel. And to be honest, i had tried another hotel near the airport and it was not as pleasant as this one. Overall the service was excellent. Only thing i would suggest...More
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Response from 00esa, Manager at Extended Stay America - Kansas City - Airport - Plaza CircleResponded February 4, 2018
Leito, thank you for your kind review of Extended Stay America. We are pleased to know you had a pleasant stay with us and liked the service provided by our entire staff. Your compliments will be shared with our team members, and we look forward...More
My boyfriend and I stayed here on a Friday night before our early morning departure from the airport. We got there before 9:00 pm and had to wait at the front desk with an additional person waiting behind us for 5-10 minutes. I almost called...More
Thank Jamie W
Response from 00esa, Manager at Extended Stay America - Kansas City - Airport - Plaza CircleResponded September 14, 2018
Jamie, please accept my sincerest apologies for the cleanliness and service issues you encountered while here. We have shared your concerns with the respective teams, and we have taken actions to ensure that we do not repeat these issues in the future. We are reviewing...More
The hotel is nice and absolutely perfect for a flying visit. Our room was large, very clean, modern and comfortable. Some of the staff (breakfast/morning staff) were really lovely. Can definitely recommend.More
Response from 00esa, Manager at Extended Stay America - Kansas City - Airport - Plaza CircleResponded August 2, 2018
Harrison, thanks for the kind review of Extended Stay America and recommending us to others. It feels good to know you enjoyed the spaciousness of your well-maintained room and that our friendly service made for a memorable experience. Thank you for the positive comments, and...More
We stayed here the last night of our vacation, and caught a flight home the next morning.
The location was perfect. Easy access to the airport and to the rental car return. Gas station 1/10th of a mile away to fill up the car before...More
Thank Barbara N
Response from 00esa, Manager at Extended Stay America - Kansas City - Airport - Plaza CircleResponded July 2, 2018
Barbara, thank you for staying at Extended Stay America. We are glad to know you loved our convenient location and that you found us to be a great value. Please know that coffee maker is always available at the front desk and it’s complimentary. It...More