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Extended Stay America - Kansas City - Airport - Plaza Circle

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06/04/2017 06/05/2017
1 room 2 adults 0 children
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Extended Stay America - Kansas City - Airport - Plaza Circle
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33 Reviews from our TripAdvisor Community

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Showing 33: English reviews
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Saint Louis, Missouri
Reviewed 2 weeks ago

Came to KC for my boyfriend's brother's event. I booked with Extended stay because online it looked clean and not as expensive as some of the others... Got the keys to the room only to open the door and there was still guests occupying the room... Front desk was nice and apologized... they put us in another room. Didn't offer...

Thank MISSK2780
00esa, General Manager at Extended Stay America - Kansas City - Airport - Plaza Circle, responded to this review

I sincerely apologize for not living up to your expectations and was disheartened to see your review. We are taking steps to ensure future guests do not encounter the same issues. I truly hope you will give us another chance to prove that we are committed to providing a good facilities and service. I hope you will give us a...

Ringwood, nj
Reviewed December 21, 2016

Nobody likes to have their flight cancelled and when mine was, I needed an inexpensive place near the airport to spend the night. A quick search on my cel phone turned up the Extended Stay America, about 2.5 miles from KCI. At $47/night, I wasn't expecting much and was surprised at how modern and well equipped this hotel is. The...

Thank kawac14
About Hotel's Favorite Review
Manager_11525, Manager at Extended Stay America - Kansas City - Airport - Plaza Circle, responded to this review

It is so rewarding to read how well your stay went at our hotel. Thank you for sharing. We are pleased to read our hotel was a surprise to you because of the cleanliness and amenities for an affordable price. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay...

Reviewed March 24, 2017 via mobile

I'm so disgusted by the condition of my room. I expected more from this place for the price. Very unhappy. The photos are not true this place could use a very through cleaning. It's very bad. The beds are hard the only good thing is this place is pet friendly.

Thank Trishon R
Reviewed February 15, 2017 via mobile

I'm not one to wright reviews are complain much about businesses.... but I was so discussed by our room here that I had to share! Our shower curtain had black spots all over it the toilet was covered in hair with urine spots, crumbs all on the floor, tv & furniture heavily dusty. The hallways also stunk really bad! Also...

Thank Courage A
Reviewed February 14, 2017 via mobile

This is just a basic extended stay hotel. The staff is absolutely awesome and very nice. The Extended Stay America website gives the impression that this building has been remodeled and has an exercise room. It has neither. They keep it clean and the staff takes pride in their work. Breakfast is out at 6am, but the night shift knows...

Thank Travelnurse2017
Manager_11525, Manager at Extended Stay America - Kansas City - Airport - Plaza Circle, responded to this review

Thank you for taking the time to share your experience. I am pleased to read you had an excellent stay at our hotel. First, please accept our apologies for the miscommunication between our staff. This will be addressed so issues are fixed promptly. Overall, I am glad you were pleased with the customer service provided during your stay. Thank you...

Raleigh, North Carolina
Reviewed January 30, 2017

Hotwire called this a 2.5 star hotel, with free breakfast. Well short of that on both counts. Checked into my room, and immediately noticed it hadn't been cleaned well. Light fixture hanging down in the center of the room, floor was dirty in corners, etc., and there was a random keycard (not from the hotel) on the bathroom counter. So,...

1Thank NCFamily12
Edmonton, Canada
Reviewed January 12, 2017

The hotel was only a seven minute drive from the airport, and had plenty of free parking. Check in was fast and easy. The rooms have kitchens with a full size fridge.and two burner stove, and microwave. The bed and pillows were very comfortable, and it was a very quiet, uneventful stay. Their "breakfast" consists of coffee, protein bars and...

Thank Franz H
Manager_11525, Manager at Extended Stay America - Kansas City - Airport - Plaza Circle, responded to this review

We appreciate you taking the time to share your experience and for choosing to stay with us. It is great to see you valued our convenient location to the airport and that your room accommodations were much to your liking. Once more, thank you for posting your review. We look forward to having you visit with us again in the...

Reviewed January 5, 2017

Checking in and lobby everything looked fine This hotel specializes in long term stays BUT obviously saves its crappy rooms for one nighters.Upon entering the room i thought it was large but then noticed the countertops were greasy dirty and the chairs to table had some gross stuff inbedded in the mesh .The bedspread was dingey ,cheap and the blanket...

1Thank Kimberly T
Homer, Georgia
Reviewed January 4, 2017

I stayed here in September 2016 and had issues with the shuttle availability (i.e. there was none at night even though it was advertised). The front desk agent then upon checkout said it was being worked on. Ok great. Fast forward four months to tonight. I was feeling adventurous and checked Hotwire to see what they had available tonight and...

Thank David L
Indianapolis, Indiana
Reviewed December 19, 2016

I booked this through Priceline and when I got there tired at midnight, the woman at the desk told me I would have to wait 20 minutes as they had just put in the night deposit and it would take that long before it was ready for the next day. She was a woman of her word as it did...

Thank scottcomedy
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31 photos of this hotel

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06/04/2017 06/05/2017
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  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Self-Serve Laundry
Official Description (provided by the hotel)
Shuttle Service: Every hour, on the hour from 5AM to 10PM ... more   less 

Additional Information about Extended Stay America - Kansas City - Airport - Plaza Circle

Address: 11712 NW Plaza Cir, Kansas City, MO 64153-1158
Location: United States > Missouri > Kansas City
Price Range: $62 - $99 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Kansas City - Airport - Plaza Circle 2.5*
Number of rooms: 109
Reservation Options:
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Also Known As:
Kansas City Extended Stay
Extended Stay Kansas City
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Questions & Answers

Here's what travelers have asked, with answers from Extended Stay America - Kansas City - Airport - Plaza Circle staff and other travelers.
1 question
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bellevue, nebraska

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Questions? Get answers from Extended Stay America - Kansas City - Airport - Plaza Circle staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Check your room upon arrival and either switch or ask for immediate clean.”
NCFamily12, Jan 30, 2017 | Read review
“Get a room at a different hotel.”
  • Spot on Back of toilet. Wear or Unclean?
  • Bathroom Base Board. Not My Hair
  • Spot on Side of toilet. Wear or Unclean?
  • Splatter not cleaned from Stove
  • Bathroom Base Board. Not My Hair
  • Unclean Sink-Dried Toothpaste
  • Shower Wall...Not My Hair
  • Alarm Clock Prongs bent and would not bend back
michaelsK8041XA, Sep 13, 2016 | Read review
“accessibility rooms are ok but lack walk in showers.”
deanhughson, May 31, 2016 | Read review
“2nd floor would be more private”
thedeberrys, May 12, 2016 | Read review
“Our room was very close to the elevator, and occasionally we could hear people conversing. Just a small tip.”
363wadeh, Mar 21, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
$71* /night
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Prices are for 1 room, 2 adults
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