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Plaza Hotel

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Plaza Hotel
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242 Reviews from our TripAdvisor Community

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Showing 241: English reviews
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St. George, Utah
Reviewed February 18, 2017

Extremely rude and unprofessional service, they will charge you extra hidden fees once you are there, that are never mentioned before. Defrauding customers is not the way to run a business. Once I got there and found out I had to pay 30% more than what I had already paid, I demanded a refund, which they refused to give. What...

1Thank paolafiore1313
Overland Park, Kansas
Reviewed January 25, 2017

My husband and I stayed at this hotel for 1 night before we caught a flight out of KCI. The staff was very nice and made us feel welcome. The guy at the front desk and the girl that made our drinks went above and beyond to make sure everything we needed was taken care of. The room was clean...

Thank Debbie L
Gardner, Kansas
Reviewed January 24, 2017 via mobile

I stayed on January 13, 2017, just one night. They had charged my account 3 times. Was told I was getting a credit for the 2 additional charges. Instead, I was charged again....now have been hit with 4 charges to my checking account. It has cost me now $532 for a one night stay. It is now January 24, 2017...

Thank shellystaum
Olathe, Kansas
Reviewed January 15, 2017

Very personal hotel; the rooms are very clean. The staff went above and beyond to make sure our stay was perfect. It reminds me of a historic Williamsburg hotel, very much like a bed and breakfast. Keep in mind the interiors have older furniture, but it all looks to be in great condition. This is our second time staying here...

Thank Design D
Reviewed January 8, 2017 via mobile

Terrible! This is not a hotel that you go to sleep at, this is a hotel that you go to for a park and fly. There was nothing nice about this place, cold showers. Nasty blankets something you might give your dog but I wouldn't. Wall paper coming down. There were only 2 parking places available, cars next to our...

Thank Brenda F
Reviewed January 1, 2017 via mobile

Horrible place. The lady at the front desk was rude when I asked for fresh food. The hot tub is very outdated and the Jets sound horrible. This hotel needs some serious repair. The booths in the dining room are torn up. There is carpet coming up and tiles are cracked and broken. The website says breakfast buffet, however it...

Thank Chloe M
Kansas City, Missouri
Reviewed December 13, 2016

I paid to park here to fly out of the Kansas City Airport. They did have a shuttle that took you there and was supposed to pick you up (which ran until midnight). They took my flight information when I dropped my car off. When I returned to Kansas City, I called the hotel for 45 minutes, they never answered...

Thank shmayes88
Reviewed November 14, 2016 via mobile

This is a LOW class hotel. Of course, we paid $55, so what do u expect I guess. Not much...but i expect more than we got. As much repair n remodeling is needed, u can't feel too comfortable that things r even clean. If u have any standards at all, don't stay here.

Thank Talia G
Overland Park KS.
Reviewed November 9, 2016

My wife had an early flight so we decided to stay at the airport the night before the flight. I work in the North Land so it worked for me. She could park her car for a discount rate and get shuttle service to the airport. The front desk staff was great. We got the the room and I sat...

Thank RedFlattop
Aliso Viejo
Reviewed October 6, 2016

Shuttle service was great. Clerks at the check in need to be more professional.Hall floors and walls need a good cleaning. Lights and wires in bathroom were exposed so i did not shower. The bed sunk in 6 inches on one side reminded me of an episode from I Love Lucy. I did not feel safe I am sure there...

Thank 558tonig
Questions? Get answers from hotel staff and past guests. Ask a question

127 photos of this hotel

Traveler photos: See what travelers like you saw

All Traveler Photos (108)
Room/Suite (31)
Bathroom (8)
Hotel & Grounds (9)
Dining (1)
Other (59)

Management photos: Courtesy of the property manager

All Management Photos (19)
Pool/Beach Area (1)
Business Center/Function Rooms (1)
Room/Suite (4)
Dining (1)
Hotel & Grounds (1)
Other (11)
Questions? Get answers from hotel staff and past guests. Ask a question


  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Plaza Hotel

Address: 11828 NW Plaza Circle, Kansas City, MO 64153 (Formerly Clarion Hotel Airport)
Location: United States > Missouri > Kansas City
Price Range: $57 - $85 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Plaza Hotel 3*
Number of rooms: 138
Reservation Options:
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Also Known As:
Kansas City Radisson
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Questions & Answers

Questions? Get answers from Plaza Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Check the bed before you take the room...”
RedFlattop, Nov 9, 2016 | Read review
“Ask for a room that is quite and clean, and with strong WiFi signal”
bananasnake, Aug 24, 2016 | Read review
“Go anywhere else!”
andyski123, Aug 12, 2016 | Read review
“Our room was very quiet, stayed on the third floor.”
Glassesatnoc, Jul 15, 2016 | Read review
“Pick another hotel.”
hedgeapplefarm, Jun 15, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question