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The Westin Crown Center

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1,972 Reviews from our TripAdvisor Community

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Showing 1,962: English reviews
Kansas City, Kansas
Level Contributor
117 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Our car died out of nowhere just as we pulled into the parking garage. We moved the car out of the way as best we could so cars could get through and called for a tow truck. My husband sat there for approximately 45 minutes with the car. During that time, one valet asked if he could help but there... More 

Helpful?
Thank Littlegto67
Minneapolis, Minnesota
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I'm not sure what more to ask for in a hotel. Amazing bed. Clean rooms and awesome service. We were also on the 15th floor which gave us a beautiful view of downtown KC. Would definitely stay here again.

Helpful?
Thank Wowitsreallyhardtoge
Long Beach, CA
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We were in town for the World Science Fiction Convention and were moved to this hotel after the Hotel Phillips decided to do "remodeling" during the period of our stay. I always love Westins. The beds are comfortable, the rooms are normally clean, and the facilities themselves are normally convenient and nice. The Westin Crown Center was no exceptions. Pros:... More 

Helpful?
Thank Leslie_Cook
El Dorado Springs, Missouri, United States
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Rooms were nice, layout was very confusing, though. Liked the bridge to the "link" transit. Great fitness & outdoor area, something for every traveler. Hate driving in the crown center area! I, personally was not impressed by the crown center itself, nothing to do unless you have little kids. Confusing to me, why a company would choose this location for... More 

Helpful?
Thank Teresia K
1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

Very luxurious and we'll worth the stop. Beautiful & eclectic shops of all sorts. Had a great time with my family. Outside were beautiful waterfalls. Enjoyed the Hallmark shops and visitor center. Greeted very warmly by everyone.

Helpful?
Thank Lilbkay
Jim S, General Manager at The Westin Crown Center, responded to this review

Thank you for sharing your feedback on your recent stay at The Westin Crown Center. I am pleased to hear what a great visit you had with us and were able to indulge in all the great attractions and amenities available to you as our guest to create for a relaxing visit. Our goal is to ensure you have everything... More 

Philadelphia, Pennsylvania
Level Contributor
175 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

Solid hotel with good amenities. Pros: Spacious rooms, terrific fitness center, pool, accessible location, good onsite restaurant/ bar, other attached amenities (connected mini mall), solid room service, consistently helpful staff. Quibbles: odd that fitness center doesn't open until 7:00 on weekends. Concierge lounge closed on weekends. Wifi bandwidth was a trickle. No real business center; rather, several computers / printers... More 

Helpful?
Thank TXRoadWarrior
Jim S, General Manager at The Westin Crown Center, responded to this review

Thank you for sharing your feedback on your recent stay at The Westin Crown Center. It is great to hear you enjoyed your stay with us and were able to take advantage of all the wonderful amenities available to you as our guest. Your feedback is very important to our team and we will work to resolve any of the... More 

Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The fact that it's in the Crown Center makes things so much easier!! The rooms are very clean, the lobby is nice, the gym is big and nice, the pool is big and clean, the hotel stuff is very nice! Used valet parking and it's so much worth it! Loved it and would definitely stay here again!!

Helpful?
Thank Julia Z
Jim S, General Manager at The Westin Crown Center, responded to this review

Thank you for sharing your feedback on your stay at The Westin Crown Center. I am pleased to hear what a great stay you had with us and were able to indulge in all the amenities available to you as our guest to create for a relaxing and signature experience. Your comments mean a lot to our team and we... More 

Level Contributor
124 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed 1 week ago

Rooms were fine. We had lunch buffet everyday and it was delicious. Best part was breaking away from the hotel to go to the Hallmark Crown Center…lots of shops and restaurants. Being downtown, you are by a lot of culture, statues and monuments. There is a convenience store connected where you can buy drinks and snacks.

Helpful?
Thank Suzanne S
Jim S, General Manager at The Westin Crown Center, responded to this review

I appreciate you sharing your feedback on your stay at The Westin Crown Center. I am delighted to hear you enjoyed your stay with us and were able to indulge in all the wonderful sites and dining in Crown Center, right outside our front doors. Our goal is to create as relaxing and convenient a stay as possible. It means... More 

Austin
Level Contributor
6 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago

The lobby is awesome - visually and architecturally! It's busy but conducive to meeting up with people or needing a place to relax. Every staff member is friendly and makes sure your questions are answered. Even the Valet drew me a map of where I needed to go to catch several buses to get to my destination.

Helpful?
Thank Marcia4765
Jim S, General Manager at The Westin Crown Center, responded to this review

Thank you for taking your time to share your feedback on your recent stay at The Westin Crown Center. I am pleased to hear you enjoyed your stay with us and that our staff was warm and welcoming, making sure you had everything you needed for a relaxing and memorable stay. Your comments mean a lot to our team and... More 

North Dakota
Level Contributor
47 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Booked through SPG website and did a prepay for a great rate - always a little nervous in case something comes up last minute. The property was very nice and staff very helpful. we had not stayed at this Westin before, but have in other cities. This Westin is very comparable to the other ones I have stayed at. It... More 

Helpful?
Thank NDtraveler92
Jim S, General Manager at The Westin Crown Center, responded to this review

Thank you very much for sharing your feedback on your recent stay at The Westin Crown Center. I am happy to hear you enjoyed your stay with us and that our staff was friendly and accommodating. We are very fortunate to be located in the heart of Crown Center. I am happy you were able to visit all the great... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Located in the heart of downtown, The Westin Kansas City at Crown Center, a recipient of the AAA Four Diamond Award is encompassed by Hallmark's Crown Center. Known as a city within a city. ... more   less 

Additional Information about The Westin Crown Center

Address: 1 E Pershing Rd, Kansas City, MO 64108-2503
Location: United States > Missouri > Kansas City
Price Range: $194 - $315 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Crown Center 4*
Number of rooms: 729
Reservation Options:
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Also Known As:
The Westin Crown Hotel Kansas City
Westin Crown Center
Westin Kansas City
Kansas City Westin
Hotel Style:
#5 Business Hotel in Kansas City
#5 Luxury Hotel in Kansas City
#11 Family Hotel in Kansas City
#14 Romantic Hotel in Kansas City
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