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Holiday Inn Country Club Plaza

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632 Reviews from our TripAdvisor Community

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Showing 625: English reviews
Kansas City, Missouri
Reviewed February 15, 2016

I travel to Kansas City for business, and usually get back to the hotel too late for diner. However Simone stayed open past 10pm just for me and made sure that I was able to get some dinner. She even stayed after her shift to allow me to finish my dinner!! if you are ever in Kansas City make sure...

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Thank Matthew T
Chicago, Illinois
Reviewed February 13, 2016

Clean and very nice hotel. ALL of the staff were friendly and welcoming. Free breakfast/buffet comes with the room, for a certain rate, and the service I received from Neftali in the dining room each morning was exemplary! He was attentive, but never hovering. I stayed for three weeks, so he quickly knew my preferences, and brought me tea instead...

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1Thank Mary Z
Jim J, Director of Sales at Holiday Inn Country Club Plaza, responded to this review

Mary, We greatly appreciate you sharing your experience with Neftali. It is great to hear about how attentive he was to your preferences and how he adjusted his service to make your daily breakfast more enjoyable. "First-class" service is always our goal- along with providing the best overall value on the Country Club Plaza. If you come back to the...

Reviewed February 8, 2016 via mobile

Great hotel, staff is always friendly, and Simone in the hotel bar never forgets a face. Food is exceptional for a hotel bar. Highly recommend to anyone traveling in the area. Near the country club plaza, but far enough away to be quiet.

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Thank Sherrie H
Jim J, Director of Sales at Holiday Inn Country Club Plaza, responded to this review

Sherrie, We always appreciate hearing great comments about our employees and the great food that we serve! Simone is very special and really enjoys making personal connections with our guests. We hope to see you again soon. Sincerely, Jim J Assistant Director of Sales

Springfield, Missouri
Reviewed February 1, 2016

My friend and I stayed here while in town for a concert at the Sprint Center. We were worried about driving and parking at the event and were delighted to find out they offered shuttle services! We used the shuttle to get to the event (they got us within 2 blocks of the Sprint Center) and the next day for...

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Thank love2travel9909
Jim J, Director of Sales at Holiday Inn Country Club Plaza, responded to this review

Happy Tuesday love2travel9909 from Springfield! Sounds like you had a great time at our hotel and in Kansas City. Our shuttle service is a great convenience for so many of our guests as it was for you. We appreciate your comments about our friendly and helpful staff- those are always the best compliments we can receive. We hope you will...

California
Reviewed January 26, 2016

Hotel is within walking distance of the Plaza which is full of shops and restaurants. The Kemper Museum and Nelson Atkins Museum are located right behind the hotel. There's plenty to do and see all around. The rooms and facility are clean and comfortable. The hotel staff are very friendly and welcoming. Especially the hotel bartender, Simone. She will make...

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Thank J D
Jim J, Director of Sales at Holiday Inn Country Club Plaza, responded to this review

Hi J D, We are always pleased to get great reviews like yours. It is especially rewarding to receive great compliments about our staff members and how friendly and welcoming they are with all of our guests. Your experience with Simone is very typical and she is often mentioned in our reviews. Thank you much, Jim J Assistant Director of...

Reviewed January 25, 2016

I've been in town for work (originally stayed at another hotel chain - unhappy) and have had a wonderful experience since switching to this hotel. The staff has been more than accommodating to my needs. Everyone here is friendly, kind, and more then willing to offer advice on where to visit or things to do while I've been in town....

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Thank Brett C
Jim J, Director of Sales at Holiday Inn Country Club Plaza, responded to this review

Brett, We certainly understand how frustrating it would be having to switch hotels. We have tried to provide you with the best possible experience, as we do with all of our guests. Knowing that you are staying with us for an extended time we are here to make this you home away from home- or as you said "like I'm...

Wichita, Kazakhstan
Reviewed January 20, 2016 via mobile

The lounge area person Simone. Was totally awesome. She listen to the issues that my husband and I are going through at the local hospital. And was very kind and caring. I would highly recommend visiting the lounge at this hotel. Just to see Simone.

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Thank Robert P
Jim J, Director of Sales at Holiday Inn Country Club Plaza, responded to this review

Robert P, Simone is truly a special person who genuinely cares about people. It is great to hear how she was able to help in a difficult time for your family. We really appreciate your compliments and recommendation. Sincerely, Jim J Assistant Director of Sales

Washington, Missouri
Reviewed January 20, 2016 via mobile

I have stayed here twice now. Both for a week a piece. The staff is fantastic. The food in pretty good. Try the pizza very impressive. Simone is a great bartender and helps with the stress of a long day at work. There is a shuttle service that can take you wherever near by

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Thank Dbryant12
Jim J, Director of Sales at Holiday Inn Country Club Plaza, responded to this review

Dbryant 12, You really get to know a hotel when you spend extended periods of time in the hotel. This makes your comments even that much more valuable to us. We didn't just do well for a day, or two days, but consistently over a couple of weeks. You mentioned our fantastic staff- which is our greatest pride. We have...

Ponte Vedra Beach, Florida
Reviewed January 20, 2016 via mobile

A good business hotel. Convenient location and friendly staff. Like the shuttle to restaurants, etc. Happy to have covered parking during the snow. And then there's Simone! She's a great bartender who makes me feel very welcome. You WILL become buddies with Simone. I promise. Thank you, Simone.

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Thank alankorb
Jim J, Director of Sales at Holiday Inn Country Club Plaza, responded to this review

Alankorb, It is always great to get five stars reviews from our guests. The heated covered parking garage and our shuttle make for a couple of great ways to escape the inclement weather. What could be better than that? Simple answer- Simone! We get so many great compliments about how well she takes care of our guests. Come back and...

Maxwell, Iowa
Reviewed January 20, 2016 via mobile

Nice hotel. The Bartender (Simone) is very nice and informative about local attractions. She goes out of her way to make sure everything is all right. The rest of the staff does a great job ensuring your stay is top notch! Loved the indoor parking lot which is split for the suv's and trucks away from the smaller vehicles.

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Thank rollby44
Jim J, Director of Sales at Holiday Inn Country Club Plaza, responded to this review

Rollby44, It is fantastic to hear that you enjoyed your first stay with us so much. The heated parking lot is a great amenity and makes your mornings just a little better not having to walk out and scrape frost or ice and warm up your car! Thank you for your compliments of our staff- especially Simone. We certainly hope...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Holiday Inn Hotel at the Plaza-Kansas City is located on the world famous Country Club Plaza, the Midwest's premier shopping / dining / entertainment district. The hotel provides the following complimentary services: WiFi, garage parking (all other Plaza hotels charge), local calls, and shuttle service within a 3 mile radius, including Historic Westport. The Holiday Inn Country Club Plaza Hotel also offers a 24 hour fitness center along with the largest heated outdoor hotel pool in the city!Finally, relax in our bar or simply order room service and relax in your room. Minutes from Sprint Center Arena, downtown Kansas City American Century, Nelson-Atkins Museum of Art, H&R Block 3 miles, UMKC 5 blocks, Rockhurst U., 7 blocks, KCAI and St Luke's Hospital 5 blocks, KU Med 5 blocks, Sports Complex 10 miles. ... more   less 

Additional Information about Holiday Inn Country Club Plaza

Address: One East 45th Street, Kansas City, MO 64111 (Formerly Four Points by Sheraton)
Location: United States > Missouri > Kansas City
Price Range: $127 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Country Club Plaza 3*
Number of rooms: 241
Reservation Options:
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Also Known As:
Holiday Inn At The Plaza Hotel Kansas City
Holiday Inn Kansas City
Kansas City Holiday Inn
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Country Club Plaza staff and other travelers.
7 questions
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Kirkwood, Missouri
8 months ago
Council Grove, Kansas
Topeka, Kansas
8 months ago
Port of Spain
over a year ago

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Questions? Get answers from Holiday Inn Country Club Plaza staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Room on the 5th floor so no one else is above you.”
 of 5 bubbles healthguru07, Nov 27, 2016 | Read review
“Was on floor #4 with pool view. Fairly quiet as pool was closed for winter.”
 of 5 bubbles kevinmK5711FW, Nov 9, 2016 | Read review
“Park on level G-2. It has a elevator to the lobby or access to the room elevator and is well lit.”
 of 5 bubbles 1RINGMASTER, Oct 3, 2016 | Read review
“Avoid ground floor poolside rooms...they can be loud at times.”
 of 5 bubbles NYCMikeM, Sep 30, 2016 | Read review
“Good luck with this - read my review.”
 of 5 bubbles LibrariantravelerUSA, Sep 21, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question