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Holiday Inn Country Club Plaza

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Holiday Inn Country Club Plaza
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563 Reviews from our TripAdvisor Community

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Showing 556: English reviews
Tulsa, Oklahoma
Level Contributor
80 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed July 27, 2015

My wife and I have visited KC twice now and will stay at this hotel when we go again in December. The hotel is dated. The rooms have a faint musty smell. The staff are Great!! The free shuttle makes getting around town a Breeze. Free parking and cost of the room really put it high in my book. You... More 

Helpful?
Thank Greg N
Jim J, Director of Sales at Holiday Inn Country Club Plaza, responded to this review

Greg, Thank you for staying with us again and we look forward to seeing you again in December! Our apologies for this musty smell from the very high humidity. This is not normally the case here. It's good to hear that you enjoyed many of the amenities that we offer such as our huge pool and courtyard. This area has... More 

Mililani, Hawaii
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed July 23, 2015

The hotel looks shabby. The air conditioning is great in the room but not in the lobby area. The hotel rooms limit your ability to eat "outside food" any where on the premises besides in the room. The laundry room is location downstairs in a dingy area. Only renovated rooms have a refrigerator. Breakfast was great as was their kitchen... More 

Helpful?
Thank Wai808
Jim J, Director of Sales at Holiday Inn Country Club Plaza, responded to this review

Wai808, We certainly enjoyed having your team stay with us during the tournament. You were here during a heatwave and I am happy to hear that your guestroom was quite comfortable. The lobby area is generally very comfortable as well. I don't know why it would not have been except for short periods of time when many people are coming... More 

Cedar Rapids, Iowa
1 review
5 of 5 stars Reviewed July 23, 2015

I have always liked this hotel for its location, value, pool and well-run operation. The rooms, however, were a bit tired and shabby but this time, our room had been redecorated. I don't know if they have redone the entire hotel but if so, you can't go wrong here.

Helpful?
Thank Lynn816319
Jim J, Director of Sales at Holiday Inn Country Club Plaza, responded to this review

Lynn816319, We appreciate that you have chosen to stay with us again and again. And yes we did get new furniture. These rooms are now amazing. We hope to see you back again soon. Thanks, Jim Jirik Asst Director of Sales More 

Boston, Massachusetts
Level Contributor
58 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed July 17, 2015

Spent 3 nights here during a heat wave; the AC in our room was cold enough, but unfortunately the room still smelled like mildew. The room was otherwise clean and comfortable, with a nice view of the pool. Bathroom was nice, with a great shower. Furniture in the room is worn, and hallways are very dark and dingy-looking. Breakfast in... More 

Helpful?
Thank uuperiwinkle
Jim J, Director of Sales at Holiday Inn Country Club Plaza, responded to this review

uuperiwinkle, Please accept my apologies for the musty smell caused by all of the heat and humidity. The AC can't pull all of that humidity out of the air with all the rain we have had. As this occurs we are responding as quickly as possible to remove the excessive humidity. We are also working on a solution to brighten... More 

Level Contributor
258 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed July 15, 2015

Was attending a meeting at the hotel property across the street, but failed to register in time to get a room there. This hotel was very convenient, so I opted for it. Not a bad place to stay, but not one of my favorites. The property is very "tired" and is in need of a remodel. There's a musty smell... More 

Helpful?
Thank Robert M
Jim J, Director of Sales at Holiday Inn Country Club Plaza, responded to this review

Robert, Thank you for your comments. We are making continual improvements to the property including new furniture in our tower. It has been a very wet and humid summer which occasionally causes the air to be a little musty. This has been very isolated but obviously and unfortunately something you experienced. Please accept my apologies for this. We are acting... More 

Level Contributor
32 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed July 11, 2015 via mobile

Decent place. Maybe not quite commensurate with price, but good locale close to plaza. A bit dated and clearly worn some. Love that air conditioner worked so well. The parking garage is pretty tight and tiny, but huge bonus that we didn't have to pay extra for parking.

Helpful?
Thank Matt P
IHGCare, Guest Relations Manager at Holiday Inn Country Club Plaza, responded to this review

Dear Matt P, Thank you for writing a review about your stay with us. We are pleased to know that you found our air-conditioning system to be good. However, we would like to apologize for falling short of your expectations regarding our facilities and parking garage. We give the utmost importance to our guest comments as they help us improve,... More 

Columbus, Ohio
Level Contributor
99 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
3 of 5 stars Reviewed July 10, 2015 via mobile

A good location you are in walking distance to the plaza and the art museums. The rooms were standard old but well maintained. I did have frequent issues with the card though. They have on site parking which is fine but the spaces are pretty tight. The staff were friendly and helpful. Overall a decent hotel.

Helpful?
Thank JaK_travels7
IHGCare, Guest Relations Manager at Holiday Inn Country Club Plaza, responded to this review

Dear JamesK_travels, Thank you for posting a review about your stay with us. We are delighted to know that you found our location to be good and our staff to be friendly and helpful. However, we regret that your stay was not 100% satisfactory. We would also like to apologize for the issues you had with our parking area and... More 

Carlisle, Iowa
1 review
1 of 5 stars Reviewed July 9, 2015

My wife and I were planning a short trip to KC, and we both love staying in the Plaza. Unfortunately, she woke up sick the morning of our stay, and we had to cancel our trip. I tried to be as considerate as possible, calling the hotel early (8:00 am) to inform them that we were not going to be... More 

Helpful?
Thank Adam P
IHGCare, Guest Relations Manager at Holiday Inn Country Club Plaza, responded to this review

Dear Adam P, Thank you for your review regarding the Holiday Inn at the Plaza Kansas City, MO. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you... More 

Saint Louis, Missouri
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 8, 2015

This hotel met my expectations. The room was clean, the shower was hot, and the bed was comfortable. All the staff I met were actually very friendly, including the house keeping staff. The swimming pool is nice and spacious for a 3 star hotel. It was nice having garage parking as well. It stormed while we were there and it... More 

Helpful?
Thank Steve_Snyder
Jim J, Director of Sales at Holiday Inn Country Club Plaza, responded to this review

Dear Steve, It is always great to hear comments about our friendly staff! Our underground parking is great year 'round whether to protect from summer storms or to walk out in the winter to a heated garage and not have to scrape ice! You also mentioned our great pool which with the spacious courtyard is a great place to relax.... More 

Trenton, Missouri
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 1, 2015

This hotel was 2 blocks from the hospital my wife had to go to. Easy check in, parking and meals were very good. Front desk service was excellent. We had a large pickup truck and they have underground parking for just that type vechile.

Helpful?
1 Thank tom e
Jim J, Director of Sales at Holiday Inn Country Club Plaza, responded to this review

Tom, I just want to first say that we hope that your wife is well. Thank you for mentioning the parking level for the larger vehicles. We always enjoy hearing comments about our staff and yours certainly indicates that you were pleased. We hope that the next time you are in KC it is for pleasure and that you will... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
The Holiday Inn Hotel at the Plaza-Kansas City is located on the world famous Country Club Plaza, the Midwest's premier shopping / dining / entertainment district. The hotel provides the following complimentary services: WiFi, garage parking (all other Plaza hotels charge), local calls, and shuttle service within a 3 mile radius, including Historic Westport. The Holiday Inn Country Club Plaza Hotel also offers a 24 hour fitness center along with the largest heated outdoor hotel pool in the city!Finally, relax in our bar or simply order room service and relax in your room. Minutes from Sprint Center Arena, downtown Kansas City American Century, Nelson-Atkins Museum of Art, H&R Block 3 miles, UMKC 5 blocks, Rockhurst U., 7 blocks, KCAI and St Luke's Hospital 5 blocks, KU Med 5 blocks, Sports Complex 10 miles. ... more   less 

Additional Information about Holiday Inn Country Club Plaza

Address: 1 E 45th St, Kansas City, MO 64111-1813 (Formerly Four Points by Sheraton)
Location: United States > Missouri > Kansas City
Price Range: $151 - $204 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Country Club Plaza 3*
Number of rooms: 241
Reservation Options:
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Also Known As:
Holiday Inn At The Plaza Hotel Kansas City
Holiday Inn Kansas City
Kansas City Holiday Inn
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