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Holiday Inn Country Club Plaza

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664 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Country Club Plaza
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Showing 657: English reviews
Reviewed 2 weeks ago

The entire hotel staff went out of their way to be helpful and accommodating. They were very friendly and always smiling. I was so very homesick during my week long business trip. If I hadn't met Simone this trip could have been miserable. Simone took the time to make me feel at home away from home. She's so warm and...

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Helpful?
Thank Lori E
Jim J, Director of Sales at Holiday Inn Country Club Plaza, responded to this review

Lori, We understand how difficult traveling can be for our guests and we attempt to make you feel "at home, while away from home". Simone is one of our shining stars when it comes to doing this for our guests. We're glad you had the opportunity to meet her and are so happy that she helped make your stay better!...

Chicago, Illinois
Reviewed 3 weeks ago

In late March 2017 I attended the NSBE Conference at the Kansas City Convention Center. I booked a little late so i stayed at this facility just north of the Country Club Plaza area. It is an older Holiday Inn but they have done a nice job renovating it. I decided to rent a car, and parking underneath in their...

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Helpful?
Thank Bruce N
Nebraska
Reviewed 3 weeks ago

We were in K.C. a weekend ago for the car auction. The hotel staff was great including Simone the bartender. The other reviewers were not kidding when they said she was very entertaining, friendly and helpful. She helped us get reservations at the Plaza III restaurant on a Saturday night. The shuttle for the hotel is very helpful in getting...

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Helpful?
Thank Boomertraveler00
Jim J, Director of Sales at Holiday Inn Country Club Plaza, responded to this review

Hi Boomertraveler00! You are right about the reviews being accurate about the hotel and Simone! We're an unbeatable combination! Sounds like you had a great time here in KC! We hope you can stay with us again in the future. Best regards, Jim J

Reviewed 4 weeks ago via mobile

This holiday Inn was great, the staff was super helpful. Whenever I had a problem they were more than happy to help me. At the bar, Simone did a great job of helping and keep friendly conversation. If anyone is looking for a good and price friendly to stay in Kansas City, this is definitely the spot.

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Helpful?
Thank Josiah M
Jim J, Director of Sales at Holiday Inn Country Club Plaza, responded to this review

It is always rewarding to hear that our staff is friendly, helpful, and accommodating! Thank you for sharing your experience with us. It is a great reward for our staff's efforts!

Kansas
Reviewed 4 weeks ago

I thought the front desk staff was snotty when we checked in which gave me a bad first opinion of the place. They do have a parking garage under the hotel and the Country Club Plaza was only a block away if you like shopping. We were on the top floor and it was very quiet. We also had breakfast...

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Helpful?
Thank KansasMover
Jim J, Director of Sales at Holiday Inn Country Club Plaza, responded to this review

Please accept our apology for whatever happened with our front desk staff. We take pride in providing excellent customer service and this certainly falls below our expectations. We rely on your feedback to help us continually improve- thank you so much!

Phoenix, Arizona
Reviewed 4 weeks ago via mobile

I stay at this hotel every time in town. I stay here beachside if the great service I get from Simone the bartender she is awesome. I like the breakfast and front staff as well. I would recommend this hotel to people visiting KC.

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Helpful?
Thank gschamel
Jim J, Director of Sales at Holiday Inn Country Club Plaza, responded to this review

Simone works hard and enjoys taking great care of all of our guests. Thanks for sharing your experience with us!

Kansas City, Missouri
Reviewed 4 weeks ago

Simone is the best. She is always a joy to talk to and the friendliest bartender there is. Welcome staff/desk is always great and helpful. I've stayed in KC over a dozen times and I have finally found my favorite hotel for now on.

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Helpful?
Thank molsen2017
Jim J, Director of Sales at Holiday Inn Country Club Plaza, responded to this review

We are happy to now be your favorite hotel in Kansas City! It's now our goal to STAY your favorite hotel! Simone and our front desk will certainly accept that challenge! See you soon!

Cedar Rapids, Iowa
Reviewed 4 weeks ago via mobile

We booked a room last minute here after our first hotel didn't work out. We were treated fantastically. LOVED Simone the bartender! The free shuttle was reliable and convenient. The restaurant food was wonderful. The front desk guy even loaned me his personal umbrella when it was pouring rain and I was worried about getting wet. It was fabulous and...

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Helpful?
Thank Lacezilla95
Jim J, Director of Sales at Holiday Inn Country Club Plaza, responded to this review

It is fantastic to hear how our staff go above and beyond to provide great service to our guests! Thank you for sharing.

Manhattan, Kansas
Reviewed 4 weeks ago

Simone the Bar Tender Made the whole stay so worth it! My husband and I stopped by the bar for a couple drinks before our dinner reservation! Simone was so much fun and very personable and knowledgeable. We enjoyed her so much that we stopped back by the bar after our dinner!

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Helpful?
Thank Melissa M
Jim J, Director of Sales at Holiday Inn Country Club Plaza, responded to this review

Melissa, Simone is the BEST bartender in Kansas City. She loves her guests and enjoys making them feel at home. We have many people who come back again and again because of how much they enjoy Simone!

Reviewed 4 weeks ago via mobile

While I was here, Simone the bartender was amazing! She was very friendly and knowledge about all the drinks! I asked her to make me a old fashioned and she knew how to make it perfectly!! This is a good hotel and great area.. good times!!

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Helpful?
Thank Rachel C
Jim J, Director of Sales at Holiday Inn Country Club Plaza, responded to this review

Whether it's a good "old fashioned" cocktail or good "old fashioned" service Simone has it covered! We are happy to hear that you enjoyed both! We greatly appreciate your compliments and hope you will come stay with us again.

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Holiday Inn Hotel at the Plaza-Kansas City is located on the world famous Country Club Plaza, the Midwest's premier shopping / dining / entertainment district. The hotel provides the following complimentary services: WiFi, garage parking (all other Plaza hotels charge), local calls, and shuttle service within a 3 mile radius, including Historic Westport. The Holiday Inn Country Club Plaza Hotel also offers a 24 hour fitness center along with the largest heated outdoor hotel pool in the city!Finally, relax in our bar or simply order room service and relax in your room. Minutes from Sprint Center Arena, downtown Kansas City American Century, Nelson-Atkins Museum of Art, H&R Block 3 miles, UMKC 5 blocks, Rockhurst U., 7 blocks, KCAI and St Luke's Hospital 5 blocks, KU Med 5 blocks, Sports Complex 10 miles. ... more   less 

Additional Information about Holiday Inn Country Club Plaza

Address: One East 45th Street, Kansas City, MO 64111 (Formerly Four Points by Sheraton)
Location: United States > Missouri > Kansas City
Price Range: $132 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Country Club Plaza 3*
Number of rooms: 241
Reservation Options:
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Also Known As:
Holiday Inn At The Plaza Hotel Kansas City
Holiday Inn Kansas City
Kansas City Holiday Inn
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Country Club Plaza staff and other travelers.
10 questions
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Kirkwood, Missouri
11 months ago
Anderson, South Carolina, United States
Incline Village, Nevada
18 days ago
1 month ago

See all questions (10)

Questions? Get answers from Holiday Inn Country Club Plaza staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“stay at another hotel”
lovecancunSt_Louis, 6 days ago | Read review
“Fantastic bar experience”
, 4 weeks ago | Read review
“Room on the 5th floor so no one else is above you.”
healthguru07, Nov 27, 2016 | Read review
“Was on floor #4 with pool view. Fairly quiet as pool was closed for winter.”
kevinmK5711FW, Nov 9, 2016 | Read review
“Park on level G-2. It has a elevator to the lobby or access to the room elevator and is well lit.”
1RINGMASTER, Oct 3, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question