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Holiday Inn Country Club Plaza

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Holiday Inn Country Club Plaza
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623 Reviews from our TripAdvisor Community

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Showing 616: English reviews
Reviewed 3 days ago NEWvia mobile

Stayed here for 3 days and found all the staff to be friendly and helpful. The room was clean and adequate. The breakfast and lunch buffet was good but nothing to "write home about", average yet satisfying. I'd stay there again.

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Helpful?
Thank Gary K
Jim J, Director of Sales at Holiday Inn Country Club Plaza, responded to this review

Good Afternoon Gary, We're happy to hear that you enjoyed your stay with us and found our staff to be friendly and helpful. We certainly look forward to seeing you again.

Kansas City, Missouri
Reviewed 5 days ago NEW

I've stayed at this hotel a few times. What's always impressed me about this HI is the staff. They seem to really like being there, which says a lot for the management. The bartender, Simone, even remembered me from 3 years ago! Amazing. The hotel is within walking distance of the Plaza, and the Nelson-Atkins, one of my favorite art...

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Helpful?
Thank joyfulnoises33
Jim J, Director of Sales at Holiday Inn Country Club Plaza, responded to this review

As a staff we spend a lot of time together and are like an extended family. We greatly enjoy working together to provide great service to our guests. We appreciate that you enjoy our staff and the hotel. We certainly look forward to having you come back again. Jim J Assistant Director of Sales

Saint Louis, Missouri
Reviewed 2 weeks ago

Hotel is clean with great location for dining located next to plaza. Outside pool is fabulous and the hotel bar and restaurant serves provide great food and filled with friendly people. Simone is a true pleasure to converse with in the bar.

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Helpful?
Thank jakrause548
Jim J, Director of Sales at Holiday Inn Country Club Plaza, responded to this review

Happy Friday jakrause548! It's always wonderful to hear that our guests find our staff to be so friendly. It is a great reward for the hard work they do to make each guest feel "at home" while away from home. Thank you, Jim J Assistant Director of Sales

Galesburg, Illinois
Reviewed 2 weeks ago

Stayed for a wedding in September and it was very nice, the lady in the lobby bar was super nice! My kids enjoyed the pool as well. Only problem was their parking garage. We have a truck and could only park on the first level (even though it says larger vehicles only) this was not the case, small cars were...

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Helpful?
Thank jenna240
Jim J, Director of Sales at Holiday Inn Country Club Plaza, responded to this review

Hi Jenna240, We are sorry to hear that you had a problem parking your truck. We attempt to get those with smaller vehicles to park on the car level but as you noted that doesn't always happen. We will consider your advice in addressing this for the future. Thanks so much! Best regards, Jim J

Grandview, Missouri
Reviewed December 15, 2016

We recently had our Corporate Holiday party at Holiday Inn on the Plaza and I must say from the beginning the Sales Manager Marta was so accommodating and met every need we had and went above and beyond to make us feel at home. I want to says thanks to all the staff that played a great part in making...

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Helpful?
Thank Chris H
Jim J, Director of Sales at Holiday Inn Country Club Plaza, responded to this review

Our most rewarding feedback is to hear how helpful and accommodating our staff are from our guests perspective. Marta and our banquets team really care about making each event a success always willing to go above and beyond to be as helpful as possible. Thanks much, Jim J Assistant Director of Sales

Reviewed December 14, 2016

Our event was a huge success! Marta Garcia De L Cruz- Catering & Convention Services Manager and staff were the icing on the cake! They made sure everything was perfect! We could not be more pleased!! Marta personally stayed at our event the entire time and was available whenever needed. The Chef made fabulous food for us that I am...

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Helpful?
Thank Jessica M
Jim J, Director of Sales at Holiday Inn Country Club Plaza, responded to this review

Jessica, It was our pleasure to host this event as we felt it a very worthy cause and a way in which we can be involved in our community helping this around us who need it the most. Marta is truly outstanding in providing the best possible service to our guests and clients. She is dedicated and has a real...

Thermisia, Greece
Reviewed December 12, 2016

Front desk ladies were extremely helpful and friendly. The bar was perfect. Quiet, and well stocked. The bartender is very friendly and quick to get you a drink along with local knowledge and suggestions of the local attractions. The food was very well prepared. Overall, the bar and the bartender are my highlights so far. Simone is awesome and provides...

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Helpful?
Thank amthermite
Jim J, Director of Sales at Holiday Inn Country Club Plaza, responded to this review

Our staff enjoy providing great service to our guests. From the front desk and our bartenders to our cooks and housekeeping staff-they take pride in providing the best they possible can in the area they work. Thanks so much for your feedback. Best regards, Jim J Assistant Director of Sales

Texas Gulf Coast, Texas
Reviewed December 12, 2016

This hotel has been MANY names over the years. Currently the Hotel is in decent shape however, could use some upgrading on the guest rooms and hallways. Great location when visiting Kansas City and very close to most everything you would be visiting the city for. Parking is a problem and was this spring when the Hotel next door was...

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Helpful?
Thank W8758VMpaulh
Jim J, Director of Sales at Holiday Inn Country Club Plaza, responded to this review

We are happy to know that you have stayed with us numerous times over the years and find that we offer a great value in this upscale area. We look forward to having you stay with us again. Best regards, Jim J Assistant Director of Sales

Reviewed December 6, 2016 via mobile

Simone tending the Bar was next to none. She went above and beyond to put smiles on everyone in the rooms faces...I normally don't do these reviews, but Kudos to Simone for her kindness, humor, and hospitality!!! Good Job Simone!!!

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Helpful?
Thank chriscraft1978
Jim J, Director of Sales at Holiday Inn Country Club Plaza, responded to this review

Simone is indeed very special and just one reason guests come back to see us again and again. Thanks so much! Jim J Assistant Director of Sales

Reviewed December 6, 2016 via mobile

Simone is the best bar keep. Very fun and social with fun stories and speaks 4 languages. Happy hour runs from 5-7. Very clean bar and very good drinks. I normally don't leave reviews but this place was wroth it.

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Helpful?
Thank Jason L
Jim J, Director of Sales at Holiday Inn Country Club Plaza, responded to this review

Thanks for your review. Simone is a great ambassador for our hotel and for Kansas City. We appreciate you taking time to tell us about your stay. Best regards, Jim J Asst Director of Sales

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Holiday Inn Hotel at the Plaza-Kansas City is located on the world famous Country Club Plaza, the Midwest's premier shopping / dining / entertainment district. The hotel provides the following complimentary services: WiFi, garage parking (all other Plaza hotels charge), local calls, and shuttle service within a 3 mile radius, including Historic Westport. The Holiday Inn Country Club Plaza Hotel also offers a 24 hour fitness center along with the largest heated outdoor hotel pool in the city!Finally, relax in our bar or simply order room service and relax in your room. Minutes from Sprint Center Arena, downtown Kansas City American Century, Nelson-Atkins Museum of Art, H&R Block 3 miles, UMKC 5 blocks, Rockhurst U., 7 blocks, KCAI and St Luke's Hospital 5 blocks, KU Med 5 blocks, Sports Complex 10 miles. ... more   less 

Additional Information about Holiday Inn Country Club Plaza

Address: One East 45th Street, Kansas City, MO 64111 (Formerly Four Points by Sheraton)
Location: United States > Missouri > Kansas City
Price Range: $124 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Country Club Plaza 3*
Number of rooms: 241
Reservation Options:
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Also Known As:
Holiday Inn At The Plaza Hotel Kansas City
Holiday Inn Kansas City
Kansas City Holiday Inn
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Country Club Plaza staff and other travelers.
7 questions
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Kirkwood, Missouri
7 months ago
Council Grove, Kansas
Topeka, Kansas
7 months ago
Port of Spain
over a year ago

See all questions (7)

Questions? Get answers from Holiday Inn Country Club Plaza staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Room on the 5th floor so no one else is above you.”
 of 5 bubbles healthguru07, Nov 27, 2016 | Read review
“Was on floor #4 with pool view. Fairly quiet as pool was closed for winter.”
 of 5 bubbles kevinmK5711FW, Nov 9, 2016 | Read review
“Park on level G-2. It has a elevator to the lobby or access to the room elevator and is well lit.”
 of 5 bubbles 1RINGMASTER, Oct 3, 2016 | Read review
“Avoid ground floor poolside rooms...they can be loud at times.”
 of 5 bubbles NYCMikeM, Sep 30, 2016 | Read review
“Good luck with this - read my review.”
 of 5 bubbles LibrariantravelerUSA, Sep 21, 2016 | Read review
5 of 5
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