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Holiday Inn Country Club Plaza

Traveler (57)
Room & Suite (43)
Pool & Beach (8)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
The Holiday Inn Hotel at the Plaza-Kansas City is located on the world famous Country Club Plaza, the Midwest's premier shopping / dining / entertainment district. The hotel provides the following complimentary services: WiFi, garage parking (all other Plaza hotels charge), local calls, and shuttle service within a 3 mile radius, including Historic Westport. The Holiday Inn Country Club Plaza Hotel also offers a 24 hour fitness center along with the largest heated outdoor hotel pool in the city!Finally, relax in our bar or simply order room service and relax in your room. Minutes from Sprint Center Arena, downtown Kansas City American Century, Nelson-Atkins Museum of Art, H&R Block 3 miles, UMKC 5 blocks, Rockhurst U., 7 blocks, KCAI and St Luke's Hospital 5 blocks, KU Med 5 blocks, Sports Complex 10 miles.
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Property amenities
Restaurant
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Room service
Free parking
Bar/Lounge
Banquet Room
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Mid-range
Family
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Save More on Your Rate
Hotel deals

Location

Full view
86Good for walkers
Grade: 86 out of 100
17Restaurantswithin 0.3 miles
8Attractionswithin 0.3 miles
860Reviews
96Photos
12Q+A
100Room tips
Traveler rating
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  • 68
  • 44
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Popular mentions
Fantastic staff....everyone from the front desk,lounge,maids and even the gentleman who brought up the mini-fridge. No matter the time of day, morning or late night, everyone was open and very friendly. The front desk even remembered my name. The hotel itself may be a "tad
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Response from Jim J, Director of Sales at Holiday Inn Country Club Plaza
Responded 1 week ago
Dear Shock20, We greatly appreciate hearing that our staff have treated you so wonderfully! We agree with you that it is our people who make the difference- and we are very fortunate to have some really great people on our staff. We look forward to seeing and serving you again in the future!
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The hotel is located near the Country Club Plaza with lots of beautiful buildings of shops and restaurants. The hotel itself is outdated with old carpet and wallpapers. I take one point away due to this. The hotel room is big, clean and comfortable. Ali is super nice and
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Response from Jim J, Director of Sales at Holiday Inn Country Club Plaza
Responded 1 week ago
It is great to hear that you enjoyed your stay with us and found Ali and Steve to be so helpful! We know that our staff have had a real impact on your stay when you remember their names and mention them here! We hope that you will come back and see us again.
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This is the best place for the money spent. Reasonably close to town! Staff is exceptionally helpful! If you need anything done, ask for Maria!!!! She did her best to make the most of our month stay here!
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Response from Jim J, Director of Sales at Holiday Inn Country Club Plaza
Responded 2 weeks ago
Thanks Jake! Maria is just one example of the wonderful people we have on our staff here at the Holiday Inn Country Club Plaza. We believe in providing exceptional personal service to all of our guests. Thank you again for recognizing her. We hope to have the opportunity to serve you again in the future.
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Room was clean. Bathroom vanity low but it worked out. Friendly staff. Restaurant coffee was so, so. Bed was very comfortable. I could hear my neighbors but it wasn’t too bad. They have a shuttle to take guests to various locations. Lots of good food in walking distance.
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Response from Jim J, Director of Sales at Holiday Inn Country Club Plaza
Responded 2 weeks ago
Our goal is to offer the best overall value on the Country Club Plaza with service that is matched by none. We appreciate your feedback and will continue working to provide great service and great value to our guests!
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The staff was nice during check in. My daughter started crying when we entered the room. (She is 10) After calming her down we tried to go to the pool. Apparently the only have an outdoor pool which had no water in it. The didn’t come in well. Sorry to say but we wouldn’t choose
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Response from adventuretravel30, Director of Sales at Holiday Inn Country Club Plaza
Responded 3 weeks ago
Hi Michelle, Based on your previous google review that you left, I tried to research your reservation and didn't find you or your husband Jon listed as a registered guest. Please reach out to us privately to let us know and we will research your reservation. We would certainly always like to correct a smell or any problem while the guest is here. You are correct, we have an outdoor pool and we do not have water in yet. As it is only March and our temperatures have been below freezing all winter, the pool has not been open. Usually in Kansas City, most of the outdoor pools open in May and we intend to have ours open then as well. We do hope that you will reconsider and give us another try the next time you are in town.
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Microwaves are not a standard in our rooms but we do have several that can be requested without charge on a first come first served basis.
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Does your shuttle got to the starlight theater? What hours does it run
Our shuttle does not go to the Starlight Theater as it is over 3 miles. The shuttle hours are 7am -11 pm Su-Th and 7am-12am Fr-Sa. Thanks.
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Is there a laundry room on premises that a guest can do a load of laundry for themselves?
Yes, we have a self service laundry for all guests
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Is breakfast included? Internet?
This hotel offers packages that include breakfast for a nominal amount- usually about $5 per person for a the full buffet.. The lowest rate does not include breakfast.
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The Pool is outdoors but a reasonable size.
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123
"Just tell them what you would like....they will make it happen."
"They all seemed quiet"
"If you have any special needs, let the staff know and they will go out of their way to accommodate you."
"Stay on first floor in even numbered room, such as 104, 106, etc. Terrific view of patio and pool area."
"Pool view is nice."
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PRICE RANGE
$107 - $196 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn at the plaza hotel kansas cityholiday inn kansas citykansas city holiday inn
FORMERLY KNOWN AS
Four Points by Sheraton
LOCATION
United StatesMissouriKansas City
NUMBER OF ROOMS
241
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