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Holiday Inn Country Club Plaza

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1 E 45th St, Kansas City, MO 64111-1813
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (73)
Room & Suite (27)
Pool & Beach (9)
Travel safe during COVID-19
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Country Club Plaza
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#26 of 125 hotels in Kansas City
Location
Cleanliness
Service
Value
Travelers' Choice
The Holiday Inn Hotel at the Plaza-Kansas City is located on the world famous Country Club Plaza, the Midwest's premier shopping / dining / entertainment district. The hotel provides the following complimentary services: WiFi, garage parking (all other Plaza hotels charge), local calls, and shuttle service within a 3 mile radius, including Historic Westport. The Holiday Inn Country Club Plaza Hotel also offers a 24 hour fitness center along with the largest heated outdoor hotel pool in the city!Finally, relax in our bar or simply order room service and relax in your room. Minutes from Sprint Center Arena, downtown Kansas City American Century, Nelson-Atkins Museum of Art, H&R Block 3 miles, UMKC 5 blocks, Rockhurst U., 7 blocks, KCAI and St Luke's Hospital 5 blocks, KU Med 5 blocks, Sports Complex 10 miles.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Business Center with Internet Access
Parking garage
Wifi
Outdoor pool
Restaurant
Breakfast buffet
Vending machine
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
On-demand movies
Bath / shower
Room service
Safe
Iron
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Mid-range
Languages Spoken
English
939Reviews14Q+A100Room tips
Traveler rating
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Popular mentions
anne A wrote a review Jul 2020
Durham, North Carolina241 contributions116 helpful votes
I will start with the positives. The hotel is located in a good location walking distance to restaurants and stores (and other stuff normally open in a non-covid era) and has free, covered parking! The bed was very comfortable, with nice sheets and nice thick towels. I was also comfortable with the Covid procedures in place (masks required, single use pens, limited contact with guests). Another positive was that the lounge was open for take out, so we could have a drink. Now the negatives. The rooms are very tired and could really use a remodel. Our air-conditioner thermostat was broken (it stayed at 58 the whole time, so I guess if it's broken, that is the way you want it), the internet was super slow and the TV was very old with only a few channels. Oh, and there was not coffee at 7am on a Saturday (though the restaurant staff very nicely went to the kitchen to get me coffee). They accept pets and we had a room close to the door outside, but the fee was $50, which I think was high. My final thoughts - not the best Holiday Inn experience we have had, but was good enough for a one night stay.
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Date of stay: July 2020
Location
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2 Helpful votes
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Brady R wrote a review Jun 2020
Hartselle, Al143 contributions65 helpful votes
My wife and I stayed here for just a Saturday night on a trip to Colorado. I liked the parking garage that was at basement level, supposedly secure as well. Due to the Covid restrictions the hotel seemed deserted. We were on the third floor, near the elevator. I was a bit miffed that there was a loud and noisy group in the room next to us. I don't know how many were staying but there were 6 or 7 in the hallway going into the room that evening. Very noisy until after 11 pm. I wish with such a low census that they would have spaced the guests out more for a bit more peace and quiet. There was no microwave in our room so with very limited choices for dinner, I had to make a couple trips to the lobby snack area where there was one microwave. At times there wasn't even a host at the lobby desk but some very nice man (maybe maintenance?) brought us some coffee singles up to our room when I asked him. They didn't really have anything out for grab and go breakfast items the next morning and I only saw one other couple in the lobby before we checked out. The room was very clean, although i thought the bed extremely hard. It would have been so much better with even a thin pad on the mattress. My wife liked it fine, however.
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Date of stay: May 2020
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Response from Jim J, Director of Sales at Holiday Inn Country Club Plaza
Responded Jun 4, 2020
Dear Brady, Thank you for choosing us for your recent stay. Due to the outbreak of Covid-19 many hotels have had to close and those that are open are operating with very limited staffing because occupancy levels are so low. We certainly understand how disappointing it was to be disturbed by other guests. We strictly enforce a "Quiet Time" policy between 10pm and 6am to ensure our guests a great night sleep. In more normal times we have staff that catch any disturbances in a swift manner. As we are operating with a much more limited staff right now, we are also dependent on guests alerting us to those in violation of the policy. In your case we were not aware of this happening and were not able to remedy this for you. That is also why our maintenance team delivered items to your room and why our restaurant was closed during your stay. We are very pleased to announce that we were able to reopen our restaurant on June 1st! We understand that this was not your ideal stay and are very sorry. Please accept our sincere apology. We look forward to seeing you again when we can deliver our normal experience to you!
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Peter F wrote a review Mar 2020
Sioux Falls, South Dakota156 contributions122 helpful votes
This property was kind of weird, especially where to park, enter the hotel, etc. Hotel was old and outdsted and there were barking dogs in the rooms as we walked by. Probably would not return. Front desk was courteous and friendly as we guests
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Date of stay: February 2020Trip type: Traveled solo
2 Helpful votes
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Response from IHGService, General Manager at Holiday Inn Country Club Plaza
Responded Mar 30, 2020
Hello peterf64, It's great to hear from you, we appreciate your feedback. It is wonderful to learn that our staff was accommodating and friendly during your stay. I also would want to thank you for your observations of the property. We have raised your concerns with Hotel management, and they will look into this. We are endlessly working to meet the standards that is set forth for all Holiday Inns. We would love for you to experience the progress we have made as we continue to elevate your travel experience and deliver a smile to your face. Looking forward to your visit in the future. Hector P Case Manager IHGService
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Sean F wrote a review Mar 2020
2 contributions
A large group of us were in town this past weekend for a wedding. A number of us relied highly on the shuttle to get around town. Scott or "Paster Scott" as he drives a church van, was there every time we needed him. But the icing on the cake was post-wedding at nearly midnight Scott drove us to pick up a late-night pizza that SAVED us from a wicked hangover the following morning! This property is not only in a great location but has an awesome team to back it up. Be sure take a ride with Scott if you make it to KC.
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Date of stay: February 2020
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Leasa F wrote a review Feb 2020
Little Rock, Arkansas9 contributions1 helpful vote
The hotel is is in a great location. It has a shuttle to union station and then you can take the streetcar to the power and light district (all free). It is within walking distance to all the shops and restaurants in the plaza. The gentleman that checked us in Friday night was fantastic and had a great personality! We visited the bar both nights and the bartender, Bryan, was the best. I didn’t really know what I wanted and so he made me his own specially drink that was better than the $13 drink that I had just drank downtown. He is part of the reason we will pick this hotel again!
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Date of stay: February 2020Trip type: Traveled with family
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Response from Jim J, Director of Sales at Holiday Inn Country Club Plaza
Responded Feb 24, 2020
Dear Leasa F, It's fantastic to hear how pleased you were with your stay. From our great staff members at the font desk to our helpful bartender to the great location with easy access to all the best of KC- the Holiday Inn Country Club Plaza is a great choice for any visit to the area. We especially appreciate knowing that Bryan is the reason you will come back to see us again. We look forward to serving your again on your next visit.
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PRICE RANGE
$105 - $173 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn at the plaza hotel kansas city, holiday inn kansas city, kansas city holiday inn
FORMERLY KNOWN AS
Four Points by Sheraton
LOCATION
United StatesMissouriKansas City
NUMBER OF ROOMS
241
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Frequently Asked Questions about Holiday Inn Country Club Plaza
Which popular attractions are close to Holiday Inn Country Club Plaza?
Nearby attractions include The Nelson-Atkins Museum of Art (0.3 miles), J.C. Nichols Memorial Fountain (0.2 miles), and Kemper Museum of Contemporary Art (0.08 miles).
What are some of the property amenities at Holiday Inn Country Club Plaza?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Holiday Inn Country Club Plaza?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Holiday Inn Country Club Plaza?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Holiday Inn Country Club Plaza?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Holiday Inn Country Club Plaza?
Conveniently located restaurants include Cafe Trio Restaurant, Fogo de Chão Brazilian Steakhouse, and Chuy's.
Are there opportunities to exercise at Holiday Inn Country Club Plaza?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Holiday Inn Country Club Plaza?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn Country Club Plaza?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Country Club Plaza offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Holiday Inn Country Club Plaza?
Many travelers enjoy visiting Union Station (2.7 miles), Thomas Hart Benton Home and Studio State Historic Site (1.3 miles), and Kelly's Westport Inn (0.6 miles).