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Kansas City Airport Marriott

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Kansas City Airport Marriott
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376 Reviews from our TripAdvisor Community

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Showing 374: English reviews
Charlotte, North Carolina
Level Contributor
51 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed yesterday NEW

It is a very large hotel close to the airport with an indoor pool and a great fitness center. It is a bit isolated so you have to take a shuttle or drive to eat somewhere better than their restaurants. The waitress in the restaurant the first night there spent more time flirting with the male patrons at the bar... More 

Helpful?
Thank Darien2014
Norman, Oklahoma
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW via mobile

We came to Kansas City for a concert and all the hotels close to the venue were sold out, we had to go about 20 miles away from the Sprint Center. It was an easy drive from the hotel to the venue. The hotel is located at the airport, it was quiet. The beds were too small. They look more... More 

Helpful?
Thank amgonzales63
Management response:

Good Afternoon, Thank you for taking the time to provide us with your feedback. We apologize for any confusion or inconvenience we may have caused you. Our rooms are king and double beds. As we approach our renovation, our plan is to update our double beds to queens to better accommodate our guests. Again, thank you for taking the time... More 

Anthem, Arizona
Level Contributor
191 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 1 week ago

Great hotel for the KC Airport. Very close to the airport and they offer free shuttle service to and from airport every 20 minutes. Drivers are very friendly as the hotel staff is also. The hotel is being renovated in the near future.

Helpful?
Thank Larry W
Management response:

Good Morning, Thank you for taking the time to give us your feedback in regards to your recent stay at the Kansas City Airport Marriott. As a valued guest , we are delighted to hear that you enjoyed our free shuttle service and that our drivers were very friendly. As we strive to deliver a flawless guest experience, we are... More 

Helena, Montana
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I've stayed at this hotel on several occasions for multiple-day business meetings. The board rooms are suited well for these, the staff kept drinks and water stocked and it was a quiet place with few distractions for our meetings. The hotel rooms are aged, but looks like they will be doing a renovation soon. The restaurant and staff are great... More 

Helpful?
1 Thank Ryan G
Management response:

Good Morning, Thank you so much for being a valued guest at our hotel. We appreciate you taking the time to review your stay. We are very excited to hear that you enjoy our board rooms for your company meetings and our restaurant. As you mentioned, we have a complete hotel renovation scheduled to being the fourth quarter of 2016.... More 

Nairobi, Kenya
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I arrived in Kansas City, ready for a meeting that was yo be in Independence. I was taken to the Marriott Hotel. The ambiance was awesome, the environment was calm and cosy. I was brought lunch by a friendly waitress. The lunch was delicious. I would certainly wish to visit this hotel again and again.

Helpful?
1 Thank EssyW
Rachel L, Front Office Manager at Kansas City Airport Marriott, responded to this review

We are excited to see you had a Lovely lunch! We will be sure to share your comments with the staff! Should you return to the area, we would love to be your dining host once again! Enjoy your day! More 

Level Contributor
6 reviews
3 of 5 stars Reviewed 4 weeks ago

Got in late and didn't want to drive the 3 hours home. The only good thing about this hotel was they were still serving food at 12:30am. Hotel is old we had a suite the room was big but the bathroom was tiny. Darling shades in the room were ripped therefore you were not able to sleep in. Called for... More 

Helpful?
Thank Karen G
Rachel L, Front Office Manager at Kansas City Airport Marriott, responded to this review

Thank you for your recent review! We apologize and certainly recognize that the hotel failed you according to your comments. I have shared your information with the team to ensure that the rude phone demeanor is corrected and is an isolated issue moving forward. We are pleased to announce plans for a complete hotel renovation, slated to start in the... More 

Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 18, 2016 via mobile

The hotel was large, older, and close to the airport, in the middle of no where. The front desk agents were friendly and professional, but the hotel is showing its age. The room is not big, the bathroom was tiny, and needed updates. No refrigerator or microwave in the room, this hotel appeals to business travelers. No free breakfast, but... More 

Helpful?
Thank 611alanaj
Rachel L, Front Office Manager at Kansas City Airport Marriott, responded to this review

Good Morning! I hope the weekend was a Great one! Thank you for your recent comments regarding your stay. As we certainly don't want to be just average, we hope that future stays with us will be above average. As you may have seen or noticed, our hotel is in the planning stages of a complete renovation! With this renovation,... More 

Huntsville, Alabama
Level Contributor
194 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed June 5, 2016

This is in no way a destination hotel. But if you are stopping over and need a place near the airport this works great. This checks the boxes for what you expect at a Marriott business hotel. Couldn't review the concierge because I visited on the weekend but the hotels breakfast buffet was very good and loaded with fresh fruits.... More 

Helpful?
1 Thank Secondtimothy
Rachel L, Front Office Manager at Kansas City Airport Marriott, responded to this review

Thank you for your recent review! We are excited to see you Enjoyed your stay and that we had all that you expected. As you noted, our breakfast buffet is favored by travelers and locals alike. Many Kansas City residents stop by on the weekends to Enjoy all the variety it has to offer. We are looking forward to additional... More 

1 review
1 of 5 stars Reviewed May 30, 2016 via mobile

Room 565 No air conditioning in room Roach crawling down the wall behind the bed No ice on floors 5, 4 and 3 Gym floor was pushing up First class dump!! Buyer beware!! The food was good in the bar area, but I am very skeptical on the cleanliness after seeing a roach in my room on the 5th floor.

Helpful?
Thank Greg C
Rachel L, Front Office Manager at Kansas City Airport Marriott, responded to this review

Good Morning and Thank You for your review! I wanted to be sure to let you know that we are working on or have worked on each and every one of your concerns. I have asked our engineering team to review the HVAC unit in the room you had stayed in to be sure it is operating properly along with... More 

United States
Level Contributor
59 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 25, 2016

We stayed here overnight for an early morning flight. Staff was welcoming and professional, and the rooms were what we'd expect for that level Marriott. True the place is aged, but very clean, towels fresh, in-room amenities all performed as expected. Slept soundly. Timing of arrival/departure did not allow us to eat here. What is perfect however, is renting the... More 

Helpful?
Thank Birdsong859
Rachel L, Front Office Manager at Kansas City Airport Marriott, responded to this review

Good Afternoon! I hope the weekend is treating you well! I wanted to send a note to personally "Thank You" for your recent review and comments. The staff will be delighted to hear and see that you Enjoyed your stay with us. They take pride in their "Welcoming and Professional" demeanor and want to make sure each and every guest... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
T-Bone Charlie's
T-Bone Charlie's
Cuisines: American, Steakhouse
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Self-Serve Laundry

Additional Information about Kansas City Airport Marriott

Address: 775 Brasilia Ave, Kansas City, MO 64153
Location: United States > Missouri > Kansas City
Price Range: $121 - $244 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Kansas City Airport Marriott 3.5*
Number of rooms: 382
Reservation Options:
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Also Known As:
Marriott Kansas City Airport Hotel Kansas City
Kansas City Marriott
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