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Kansas City Airport Marriott

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Kansas City Airport Marriott
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389 Reviews from our TripAdvisor Community

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Showing 386: English reviews
Kansas City, Missouri
Level Contributor
30 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

People are friendly, you can leave car while you are gone (think about that against paying for parking) you are at the airport, have a nice breakfast when you wake from your spotless room then you are driven to your gate. Could not be easier. We have done this many times when going with family to Mexico. Nice to have... More 

Helpful?
Thank terandjen
Management response:

Good Morning, Thank you for sharing your experience at the Kansas City Airport Marriott through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue... More 

Grand Island, Nebraska
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellent room accommodations and food! Very clean and excellent bed. We also enjoyed the food in the upper level for Gold Elite members of Marriott. We had stayed at the Marriott in the past and found stay to be great! The staff was very accommodating!

Helpful?
1 Thank Sandy O
Management response:

Good Morning, Thank you for sharing your experience at the Kansas City Airport Marriott. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. We are so glad to hear that our staff was... More 

Salina, Kansas
Level Contributor
57 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Typically, this hotel is fairly pricey but you obviously pay for the location, being right next to the airport, and the closest hotel to the airport. The rooms seem fairly dated and worn, but you can't beat the location. I would never hesitate to stay here if the price is right.

Helpful?
Thank rjkcubs
Management response:

Good Morning, Thank you for sharing your experience at the Kansas City Airport Marriott. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Thank you for your continued loyalty. We are delighted to... More 

Level Contributor
130 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here for one night due to a cancelled flight. Quick smooth checkin, upgraded to a corner room. Room was spacious clean and well appointed. Bed comfortable a large t.v and a sofa. The bathroom is typical Marriott everything works but small. The service in the restaurant is slow. The food is very good as is the selection of drinks... More 

Helpful?
1 Thank Andrew R
Management response:

Good Morning, Thank you for sharing your experience at the Kansas City Airport Marriott. As a valued customer, appreciate your feedback and are delighted to hear that you had a great stay when your flight was canclled. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Thank you for your kind words... More 

Orlando, Florida, United States
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Marriott hotels do not disappoint me. They upheld this tradition when I visited on August 16, 2016. The front desk was courteous and professional. We had a very nice time chatting while I checked in. I ate at T-Bone Charlie's when I arrived and had a VERY nice cheeseburger. I cannot think of anything done wrong in either service or... More 

Helpful?
1 Thank Shady L
Management response:

Good Morning, Thank you for sharing your experience at the Kansas City Airport Marriott through the Guest Satisfaction Survey. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Please accept our apologize for... More 

Tulsa, Oklahoma
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Older hotel, but about to be remodeled. We stayed a night before our flight and a night after we got back. Both nights we arrived in the evening. Both nights I asked for an extra blanket to be sent up. Both nights I received no blanket. Other than that, people are nice, rooms are nice. Concierge lounge is okay. Would... More 

Helpful?
Thank mshellisme
Management response:

Good Morning, Thank you for taking the time provide us with your feedback in regards to your recent stay at the Kansas City Airport Marriott. As a valued guest, we see that there is room for improvement based on your feedback and that there were several missed opportunities to provide you with an excellent stay. We will share your concerns... More 

Long Beach, California
Level Contributor
98 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Enjoyed my short stay at hotel. Very close to airport, but far enough way that you didn't feel like you were sleeping on the runway. I did not have an issue with noise from airport. The gym had a nice selection of equipment, cardio and free weights. Nicely sized, plenty of room for others to work out and gym didn't... More 

Helpful?
Thank JC_Cheese_25
Management response:

Good Morning, Thank you for sharing your experience at the Kansas City Airport Marriott. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. We understand that our location can seem far away, so... More 

Cincinnati, Ohio
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed August 17, 2016

I stayed for one night, my room was typical but very nice. The bed was incredible and I did not want to get up! My only issue was the air conditioning which was minimal. I love a very cool room and it took all night before the room was comfortable. The chicken cobb salad from the restaurant downstairs was great.... More 

Helpful?
Thank Nancy W
Management response:

Good Morning, Thank you for sharing your experience at the Kansas City Airport Marriott. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. We will share you feedback about the HVAC system in... More 

New York City, New York
Level Contributor
44 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
1 of 5 stars Reviewed August 9, 2016

terrible service, terrible room, terrible shower, poor lighting, short staffed everywhere, staff who were miserable and trying to do too many things. Restaurant food and service better than anywhere else in this hotel. Avoid at all costs - there must be better than this?

Helpful?
Thank DBinNY
Management response:

Thank you for taking the time to share your experience about your recent stay at our hotel.I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel. I completely understand your frustration. I... More 

Toronto, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 8, 2016

What a great hotel all around. First off, we check in last minute as we had to find another hotel after seeing our room at the "Plaza Hotel" (BTW never stay there.) We got to the Marriott around 1 am and the front desk associates were very kind and helpful. They got us a room for 2 days. The room... More 

Helpful?
Thank therock578
Management response:

Good Morning, Thank you for sharing your experience at the Kansas City Airport Marriott through the Guest Satisfaction Survey. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
T-Bone Charlie's
T-Bone Charlie's
Cuisines: American, Steakhouse
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Contemporary excellence awaits you at the Kansas City Airport Marriott. Our hotel, which boasts an unparalleled location on the grounds of Kansas City Airport (KCI), features 384 spacious, tastefully appointed hotel rooms and suites, each overflowing with first-class amenities. Our hotel rooms offer flat-screen TVs, high-speed Wi-Fi, pillow top mattresses, room service, and more. Take advantage of our hotel's helpful perks; we provide complimentary access to our on-site fitness center and indoor pool, as well as exceptional on-site dining options. For those seeking a venue for a business meeting or event here in Kansas City, our hotel showcases almost 30,000 square feet of flexible venue space and an outstanding location near Kansas City Airport. We also place you within a short distance of the city's most notable attractions, including Zona Rosa shopping center, Kansas Speedway, and downtown Kansas City. Here at the Kansas City Airport Marriott, we set a new standard for comfort and convenience. ... more   less 

Additional Information about Kansas City Airport Marriott

Address: 775 Brasilia Ave, Kansas City, MO 64153-1153
Location: United States > Missouri > Kansas City
Price Range: $118 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Kansas City Airport Marriott 3.5*
Number of rooms: 384
Reservation Options:
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Also Known As:
Marriott Kansas City Airport Hotel Kansas City
Kansas City Marriott
Hotel Style:
#6 Green Hotel in Kansas City
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