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Sheraton Kansas City Hotel at Crown Center

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Sheraton Kansas City Hotel at Crown Center
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1,559 Reviews from our TripAdvisor Community

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Showing 1,550: English reviews
Hollandale, Mississippi
Reviewed December 19, 2013

No complains here... I really enjoyed my stay at the Sheraton. I was there four days and nights at a NeighborWorks Training Institute Conference. Now, the weather sucked but the hotel and the staff was very nice and helpful.

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Helpful?
Thank Rieko W
Steve_ShalitKC, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

Rieko W- Thank you for taking your time to share your feedback on your stay at Sheraton Crown Center. I am delighted to hear what an excellent time you had with us during your conference and that our staff was friendly and accommodating ensuring you had everything you needed for a success stay. We truly value your business and look...

Anchorage, Alaska
Reviewed December 19, 2013

My recent 1 week stay at Sheraton at Crown Center in Kansas City was great. My colleagues who were staying at Hilton down the street had a myriad of complaints about cust. service, bedding and such, however this was NOT my experience. From the moment I arrived to the moment I left it was very accommodating, comfortable and clean. The...

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Helpful?
Thank Ryan G
Steve_ShalitKC, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

Ryan G- I appreciate you taking your time to share your warm comments on your recent stay at Sheraton Crown Center. It is great to hear you enjoyed your stay and that our staff went above and beyond to ensure your stay was as comfortable and accommodating as possible from the moment you arrived. This truly means a lot to...

Omaha, Nebraska
Reviewed December 19, 2013

The staff at the Sheraton Kansas City Crown Center exuded excellence from the moment we stepped out of our car in the hotel drive! I can't tell you how impressed I was with each and every staff member of this hotel. The valet was ever so pleasant in helping us unload our car and get us out of the cold...

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Helpful?
Thank Snikeb
Steve_ShalitKC, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

Snikeb- Thank you very much for sharing your feedback on your stay with us at Sheraton Crown Center. I am delighted to hear our staff was friendly and accommodating, making you feel warm and welcome from the moment you arrived! It is our goal as a Sheraton to create as comfortable a stay as possible and it is great to...

Leavenworth, KS
Reviewed December 18, 2013

We were very pleased with our stay at the Sheraton at Crown Center. Our room was spacious and afforded a wonderful view of the city. Since we stayed before Christmas we enjoyed looking at the Christmas lights below us. We encountered friendly and helpful staff throughout the hotel who were definitely doing an excellent job. They even asked which floor...

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Helpful?
Thank SKLKCK
Steve_ShalitKC, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

SKLKCK- Thank you very much for sharing your feedback on your stay at Sheraton Crown Center. I am so happy to hear what an amazing stay you had with us and that our staff was friendly and accommodating ensuring you had everything you needed for a comfortable experience. We are very fortunate to be located in the heart of Crown...

Pompano Beach, Florida
Reviewed December 18, 2013

I recently had to stay at the Sheraton Crown Center in Kansas City, MO and it was great. The staff was friendly and informative. The room was clean and neat. Great stay!. I highly recommend it to anyone staying in the area and I will be sure to stay there again.

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Helpful?
Thank sphardcastle
Steve_ShalitKC, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

sphardcastle- Thank you very much for sharing your warm comments on your stay with us at Sheraton Kansas City Hotel at Crown Center. I am happy to hear what a great stay you had and that our staff was friendly and accommodating. It is our goal as a Sheraton to create as relaxing a stay as possible and it's wonderful...

Wichita, Kansas
Reviewed December 17, 2013

I recently (12-14-13) stayed at the Kansas City Sheraton at Crown Center. I was very pleased with all the amenities were offered. My room was in outstanding condition, and the view of the city was invigorating. There was easy access via the "Link" to shopping, food and a variety of bars for entertainment (didn't have to walk outside in the...

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Helpful?
Thank Anthony S
Steve_ShalitKC, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

Anthony S- Thank you very much for taking your time to share your feedback on your stay at Sheraton Crown Center. I am pleased to hear what a great stay you had with us and that you were able to enjoy all the amenities provided to you as our guest. We are very fortunate to be located in the heart...

Chicago, Illinois
Reviewed December 17, 2013

I recently had an Excellent stay at the Sheraton Crown Center in KCMO. The attentiveness of the staff and contemporary decor made me feel very welcome. I really appreciated how Kenneth, a front desk member went out of his way to make my stay special. Next time that i'm in KC I will stay here for sure!

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Helpful?
Thank Kara_H312
Steve_ShalitKC, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

Kara:_H312- Thank you for taking your time to share your feedback on your stay at Sheraton Crown Center. It means a lot to our team to hear what an exceptional stay you had with us and that our staff made you feel warm and welcome from the moment you arrived. I have shared your comments with our team to ensure...

Hamilton, Canada
Reviewed December 17, 2013

Stayed during a 2 day set of meetings. Walkway to Crown Centre and Union Station made access to shops and restaurants easy and quick. Room was clean and modern. Staff was helpful and friendly. Everything needed was right at hand.

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1Thank Gary M
Steve_ShalitKC, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

Gary M- I appreciate you taking your time to share your warm feedback on your stay with us at Sheraton Crown Center. I am truly pleased to hear that your stay was top notch and that our staff provided personable and authentic service. We are very fortunate to be located in the heart of Crown Center with so many fun...

Anderson, South Carolina
Reviewed December 16, 2013

Had a great stay at the Sheraton for a training conference that was in town. The staff was very friendly and attentive, adding a personal touch whenever they were able to. The Crown Center Link is very convenient and kept me warm in the 19 degree temperatures I wasn't quite accustomed to. I was very comfortable and even a little...

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Helpful?
Thank Michael S
Steve_ShalitKC, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

Michael S- I appreciate you taking your time to share your warm comments on your stay with us at Sheraton Crown Center. It means so much to our team to hear this is a home away from home for you. We strive to make our guests feel welcome and accommodated and I am delighted to know our staff provides top...

Billings, Montana
Reviewed December 16, 2013

I recently stayed at the Sheraton for a brief business trip . My room was very clean and the staff was extremely helpful during check in and check out. This is my second stay at this hotel, and I will stay there again.

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Helpful?
Thank Bill E
Steve_ShalitKC, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

Bill E- Thank you very much for sharing your feedback on your stay at Sheraton Crown Center. I am happy to hear you enjoyed your stay and were able to relax comfortably after a long day of business. We train our staff to provide top notch service, ensuring our guests have everything they need for a warm and welcoming stay...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
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About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sheraton Kansas City Hotel at Crown Center is located downtown near the Kauffman Performing Arts Center and other attractions. Our hotel has 5 on-site dining options and high speed internet access. ... more   less 

Additional Information about Sheraton Kansas City Hotel at Crown Center

Address: 2345 McGee St, Kansas City, MO 64108-2604
Location: United States > Missouri > Kansas City
Price Range: $185 - $302 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Kansas City Hotel at Crown Center 4*
Number of rooms: 729
Reservation Options:
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Also Known As:
Sheraton Kansas City Hotel At Crown Kansas City
Hyatt Regency Kansas City
Hyatt Kansas City
Hotel Style:
#4 Business Hotel in Kansas City
#5 Luxury Hotel in Kansas City
#8 Romantic Hotel in Kansas City
#17 Family Hotel in Kansas City
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Questions & Answers

Here's what travelers have asked, with answers from Sheraton Kansas City Hotel at Crown Center staff and other travelers.
19 questions
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Overland Park, Kansas
over a year ago
Liberty
Kalamazoo, Michigan
over a year ago
over a year ago

See all questions (19)

Questions? Get answers from Sheraton Kansas City Hotel at Crown Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a room on floors 28 and above that faces east for a stunning view of downtown Kansas City.”
Doughnuts61, yesterday | Read review
“hotel elevators run smoothly even with numerous floor --”
kellis580, 4 weeks ago | Read review
“higher floors on the N side will have a view to the downtown”
  • view to the North
28BH, 5 weeks ago | Read review
“High floors have a good view”
cabotj, Mar 14, 2017 | Read review
“Rooms on the City view side are nice; quiet. Higher floors offer better views of downtown after dark.”
dgbeach2016, Mar 1, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question