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Sheraton Kansas City Hotel at Crown Center

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Guests1 room, 2 adults, 0 children
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Traveler (466)
Room & Suite (292)
Dining (79)
Certificate of Excellence

About

#11 of 114 hotels in Kansas City
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders GreenPartner
Sheraton Kansas City Hotel at Crown Center is located in downtown Kansas City, Missouri near the Kauffman Performing Arts Center and other attractions. Our hotel has 5 on-site dining options and high speed internet access, and it links guests to the shopping and entertainment of Crown Center.
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Property amenities
Pool
Room service
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Banquet Room
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Paid Internet
Paid Wifi
Pets Allowed ( Dog / Pet Friendly )
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Great View
Hotel links
Visit hotel website
Special Offer:Unlock Member Rates!
Hotel deals

Location

Full view
87Good for walkers
Grade: 87 out of 100
30Restaurantswithin 0.3 miles
11Attractionswithin 0.3 miles
1,919Reviews
27Q+A
100Room tips
Traveler rating
  • 1,011
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  • 228
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  • 57
Time of year
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Popular mentions
I am here on company business and I will say as soon as we checked in we go no greeting from the girl at the front desk. She barely said more than 2 words to us. A very unfriendly welcome. It was some of our first times here and we are not looking forward to coming back to this
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Response from Jim S, General Manager at Sheraton Kansas City Hotel at Crown Center
Responded 3 days ago
Thank you for taking your time to share your feedback regarding your current stay at Sheraton Crown Center. I am very disappointed to hear in the level of service you received upon arrival. At your convenience, can you please reach out to james.snow.gm@marriott.com so we can further discuss your stay? I hope to hear from you so we can resolve this issue.
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Last week I stayed at the hotel for four days for a conference. The experience was excellent from the rooms, internet quality, meeting rooms, food at the conference and in the restaurants. All the staff from the concierge, front desk staff, food and beverage staff, and
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Response from Jim S, General Manager at Sheraton Kansas City Hotel at Crown Center
Responded 1 week ago
Thank you for taking your time to share your feedback on your stay at Sheraton Crown Center. We are delighted to hear what a great visit you had with us and that our staff went above and beyond to ensure you had everything you needed for a successful conference. We look forward to having you back next time you are in Kansas City to create another signature stay.
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Had a fabulous visit. Everyone is friendly and helpful. Extra coffee pack? A cork screw? Hey can you have them get the car ready I am running late? Can you recommend a good little hidden bar for a drink? I don't car what you want their answer was yes. I am not a wealthy
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Response from Jim S, General Manager at Sheraton Kansas City Hotel at Crown Center
Responded 1 week ago
Thank you for taking your time to share your feedback on your stay at Sheraton Crown Center. We are so happy to hear our team provided top notch service during your stay, making sure you had everything you needed. We truly value your business and look forward to serving you as our guest in the future!
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This hotel is every bit as good and probably superior to the adjacent Westin Crown Center as the views ir offers are superior in every regard. It is also more economical for comparable rooms. The staff are as friendly and helpful as any over the entire world and truly wish to
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Response from Jim S, General Manager at Sheraton Kansas City Hotel at Crown Center
Responded 1 week ago
Thank you for taking your time to share your feedback on your stay at Sheraton Crown Center. We are delighted to hear what a signature stay you had with us and that our staff was friendly and accommodating, making sure you had everything you needed for a relaxing and convenient stay! We value your business and look forward to serving you as our guest next time you are in Kansas City.
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It started from the moment I entered the front doors. I was greeted by the concierge and was continually asked if I needed anything every time I passed. They help with restaurant suggestions and directions anywhere. One worker even took us to the grocery store in the
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Response from Jim S, General Manager at Sheraton Kansas City Hotel at Crown Center
Responded 1 week ago
Thank you for sharing your feedback on your stay at Sheraton Crown Center. I am happy to hear you enjoyed your overall stay and that our staff made you feel welcome from the moment you arrived. We truly value your business and look forward to welcoming you back next time to create another top notch visit.
Read more
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PRICE RANGE
$177 - $1,771 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton kansas city hotel at crown kansas cityhyatt regency kansas cityhyatt kansas city
LOCATION
United StatesMissouriKansas City
NUMBER OF ROOMS
729
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