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Sheraton Kansas City Hotel at Crown Center

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Traveler (429)
Room & Suite (283)
Dining (79)
Overview
  • Excellent53%
  • Very good28%
  • Average12%
  • Poor4%
  • Terrible3%
Travelers talk about
“crown center”(492 reviews)
“the link”(118 reviews)
“union station”(136 reviews)
AMENITIES
Wifi
Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
All hotel details
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Rooms
Sep 2Sep 3
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,833)
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1,822 results
Traveler rating
952
513
221
81
55
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LanguageEnglish
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952
513
221
81
55
Show reviews that mention
All reviewscrown centerthe linkunion stationhospital hillthe club loungeroom serviceattending a conferencestarbucks coffeeparking garageper daypower and light districtbusiness tripenjoyed my stayvery nice hotelbed was very comfortablefitness centersprint center
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1 - 5 of 1,822 reviews
Reviewed yesterday via mobile

The only drawback I have is the oversized vehicle parking is a few blocks from the hotel. Not a big deal, unless you have to walk it, and I did.(There is a shuttle, but it had just left for a downtown dropoff and I'm not...More

Thank ACDeRoy
Reviewed 5 days ago

All in all my stay at Sheraton in Kansas City was a pleasant experience. The staff is really helpful and there is a shuttle bus which can transfer you to other districts free of charge and you can also arrange a return to the hotel....More

Thank Silver_Greece
Response from TeamMarriott, General Manager at Sheraton Kansas City Hotel at Crown CenterResponded 2 days ago

Dear Silver_Greece, Thank you for the nice comments regarding your stay at the Sheraton Kansas City Hotel at Crown Center. We are glad your stay was pleasant on many levels, but we are sorry for the issues you mentioned. We appreciate your constructive feedback that...More

Reviewed 1 week ago via mobile

Beautiful weekend getaway and an absolutely beautiful weekend to visit! The Sheraton Crown Center weekend rates were awesome and with a couple of blocks from the Crown Center Shopping Center. We ended a perfect family weekend watching fireworks from the concierge level. There is nothing...More

Thank Movn4wood
Response from TeamMarriott, General Manager at Sheraton Kansas City Hotel at Crown CenterResponded 1 week ago

Dear Movn4wood, Thank you for the generous rating of our hotel, the Sheraton Kansas City Hotel at Crown Center. We provide a compelling blend of accessibility and luxury and we are delighted you enjoyed everything our hotel has to offer, including amazing accommodations and great...More

Reviewed 1 week ago

I spent three nights here and experienced no issues. At first glance there doesn't seem to be much around the hotel but after exploring it's not so bad. You can walk the "link" an enclosed sky bridge to Crown Center or Union Station. In those...More

Thank ret1sg82abn
Response from TeamMarriott, General Manager at Sheraton Kansas City Hotel at Crown CenterResponded 1 week ago

Dear ret1sg82abn, Thank you for choosing the Sheraton Kansas City Hotel at Crown Center and for sharing your review. We are pleased to know you had a pleasant stay with us and liked our friendly staff and well-appointed accommodations. It is also nice to know...More

Reviewed 2 weeks ago

We were here for four nights for a conference and had a great time. The facilities and accommodations were excellent! The location was close to everything I needed and the Link was a lifesaver when it was raining outside.More

Thank theresasmithgivens
Response from Jim S, General Manager at Sheraton Kansas City Hotel at Crown CenterResponded 1 week ago

Thank you for taking your time to share your feedback on your stay at Sheraton Crown Center. I am delighted to hear what a great stay you had with us an were able to take advantage of our link covered walkway to visit the local...More

View more reviews
About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Wheelchair access
Shuttle Bus Service
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
$202 - $320 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Value Hotel in Kansas City
#4 Great View Hotel in Kansas City
#6 Park View Hotel in Kansas City
#9 Family Hotel in Kansas City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$202 - $320 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Value Hotel in Kansas City
#4 Great View Hotel in Kansas City
#6 Park View Hotel in Kansas City
#9 Family Hotel in Kansas City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (429)
Room & Suite (283)
Dining (79)
Pool & Beach (35)
Amenities (62)
Business Center & Event Rooms (15)
Questions & Answers
Ask a question
Crystal B
August 15, 2018|
AnswerShow all 4 answers
Response from trackervienna | Reviewed this property |
As you've heard from others - yes, there's a small fridge.
0
Votes
jazzmaverick1
January 13, 2018|
AnswerShow all 8 answers
Response from Veronica D | Reviewed this property |
yes, you can have a package to be delivered to the hotel.
1
Vote
Room Tips
"Ask for room with view to Power Light District"
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"High floors have their own elevator, and less waiting if the hotel is heavily booked."
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"The desk clerks are friendly and are happy to accommodate any needs."
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"The higher floors have excellent views."
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