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Traveler (173)
Room & Suite (72)
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Overview
  • Excellent47%
  • Very good29%
  • Average12%
  • Poor6%
  • Terrible6%
Travelers talk about
“themed rooms”(37 reviews)
“happy hour”(70 reviews)
“free drinks”(56 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Free Shuttle or Taxi Services
Family Rooms
2 Star accommodation
All hotel details
Additional information
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Rooms
Aug 30Aug 31
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (789)
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788 results
Traveler rating
354
235
96
49
54
Traveler type
Time of year
LanguageEnglish
354
235
96
49
54
Show reviews that mention
All reviewsthemed roomshappy hourfree drinksomeletflea marketgold's gymkc historycocktail hourwestport areashuttle servicefree shuttlebars and restaurantsholiday inn expresswithin mileshousekeeping staffbeds were comfortablecountry club plaza
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1 - 5 of 788 reviews
Reviewed yesterday

I hesitated staying here, since there were some unenthusiastic reviews. All the staff I met were welcoming, the drink tickets were a nice bonus, as was the free shuttle within a certain radius--I was taken to The Nelson-Atkins one day (FABULOUS art museum) and down...More

Thank jayhawkmaxx
Reviewed 3 days ago

816 Hotel suggested that we leave them a review on Trip Advisor upon check in, so here you go: If you are thinking about staying here, please reconsider. The short version of my story is that 816 Hotel is disorganized, unfriendly, and will have no...More

Thank carleighann
Reviewed 4 days ago

Pros: the 2 free drink tickets for their bar each night are very welcome. Also enjoyed the token for buy one get one free burger across the lot at the Flea Market Bar and Grill....those burgers were quite good! I like that we can opt...More

Thank Donna H
Response from Angela M, Operations Manager at 816 HotelResponded 3 days ago

Donna- Thanks for taking the time out to let us know about your recent stay. Our maintenance department is working hard to fix the problems you mentioned. We want every guest to have a memorable stay and we are working hard to make that happen....More

Reviewed 5 days ago via mobile

First time staying here. After a long drive was pleased we got to check in early. 3:00 instead of 4. - Room was nice even though it wasn't one of the remodeled rooms. Had a mini fridge but no micro. - Free breakfast is offered...More

1  Thank Charles C
Response from Angela M, Operations Manager at 816 HotelResponded 3 days ago

Charles- Thank you so much for your feedback. We apologize at any point our staff was unprofessional, we will be addressing the said issues above as that is unacceptable. We hope that this won't deter you from staying with us again! Thank you for staying...More

Reviewed 6 days ago

Found them on Concur travel for work. Friendly, helpful staff, cool themed rooms ( I had the Mobster themed room), clean room and linens, nice location- shares a parking lot with KC's "best burger" joint 30 years running! Overall it was more than adequate for...More

Thank NayNay612
Response from Angela M, Operations Manager at 816 HotelResponded 3 days ago

Thank you so much for the amazing feedback. So glad to hear you enjoyed the clean room accommodations, breakfast, and friendly staff! We work hard to ensure every guest has an amazing stay and in your case it looks like we nailed it! We hope...More

View more reviews
About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Shuttle Bus Service
Wheelchair access
Breakfast included
Business Center with Internet Access
Multilingual Staff
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Bar/Lounge
Details
Price range
$100 - $186 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in Kansas City
#20 Romantic Hotel in Kansas City
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
$100 - $186 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in Kansas City
#20 Romantic Hotel in Kansas City
Room types
Non-Smoking Rooms, Family Rooms
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Traveler (173)
Room & Suite (72)
Questions & Answers
Ask a question
Peter S
March 9, 2018|
AnswerShow all 5 answers
Response from Janika G | Reviewed this property |
According to there website they do.
0
Votes
RTPTANDGG
December 6, 2017|
Answer
Response from Krystal L | Property representative |
Our hotel shuttle is a complimentary amenity that we offer based on availability. We do not guarantee this service at any time. Unfortunately, in the winter months, the need for the shuttle is not as great, and we plan and... More
1
Vote
Angie G
September 5, 2017|
AnswerShow all 4 answers
Response from Molly M | Property representative |
Since Arrowhead is far outside our normal shuttle range a package purchase is required. Seating is limited and those packages sell out quickly. Our KC Sports packages includes two seats on the shuttle. They have to be... More
0
Votes
Room Tips
"Go to another hotel"
Read review
"Mobster room was very cool!"
Read review
"Honestly the other performers were in the room on other side; and it was just as nice ;)"
Read review
"Ask for Tyra"
Read review
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