I have stayed in 2 Best Westerns on this trip, so they sent me a $ 25 off gift card. I booked this Best Western, and realized it is a low budget motel. It might be nice for a motel, but if we wanted a motel, we could have booked a Super 8 or Microtel for less. The room is clean, but smells like smoke from the last occupant. Whether it has been wiped down and cleaned for Covid, who knows. Very little services. Breakfast is a grab and go. Definitely notup to Best Western standards, To my followers: You will be disappointed for sure. Everyone is outside their room smoking, and throwing the butts on the walkway. Lower class clientele. If that is what you are looking for, it is perfect for you.
This is the second time that I have stayed at this motel. The first time the hairdryer wouldn't work. But, the desk clerk brought me a new one in a box. And, the phone didn't work, no dial tone. This time the coffee maker wouldn't work and the desk clerk said she couldn't bring me one, that maintenance wouldn't be there for an hour or two. Also, the night before the guests above me sounded like they were training for a marathon. They were stomping back and forth and sounded like they were jumping from the bed to the floor. This continued until well after midnight. I needed to be up around 7 am. Also, there was a man on a bicycle in the parking lot, in front of my room. The clerk told me he was with the woman next door. I figured there was going to be fighting all night, but thankfully that didn't happen. Also, I'm an elite member, and though this facility doesn't have upgrades, it's just an ordinary motel, with not extras, the previous clerk generously awarded me popcorn and a candy bar. This clerk this time refused and said that they couldn't do it. Really? The one in St. Charles was a plus facility and upgraded my room to a suite. So, this one couldn't part with a candy bar? Apparently their housekeeping staff doesn't check the appliances to see if they work. This was a very disappointing stay. I may have to look for a different motel, that you can rely on their appliances working, and will have quiet neighbors. Very disappointed. I usually have good luck with Best Western. But, the last two times have been let downs.…
From desk girl was nice but didn’t offer breakfast due to covid-19 and had. I got alternative or decent replacement just cereal bars and juice and coffee from the machines. Not acceptable when booking a hotel and paying a price for a place that is supposed to have breakfast.
Very efficient place to stay, right off the interstate which can take you downtown, airport within' 10 minutes. The staff and rooms exceeded my expectations considering the exit the hotel was at. Breakfast was plentiful as always and everybody was helpful. My second or third time here and will stay again.
This isn’t a motel you’re going to on your honeymoon but for weary travelers it was perfect. A bit worn, the towels could be bleached, but clean. The bed was very comfortable. The breakfast was decent and presented well. We would definitely stay here again.
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