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    Embassy Suites by Hilton Hotel Kansas City - Plaza

    220 W 43rd St, Kansas City, MO 64111-3112
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE $37
    $200
    $163
    $169
    $169
    Traveler (200)
    Room & Suite (75)
    Pool & Beach (3)
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    Overview

    • Excellent33%
    • Very good24%
    • Average20%
    • Poor13%
    • Terrible8%
    Travelers talk about
    Free Wifi
    Breakfast included
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness center
    3.5 Star Hotel
    All hotel details
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    Hotel deals
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    May 7May 8
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    1 room, 2 adults, 0 children
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    Reviewed March 30, 2016

    This is not like the Embassy Suites I used to stay at. It needs a bit of updating. While the main bedroom was nice the hideaway bed was horrible. My children slept in it and they could fill the springs in the mattress. The bathroom...More

    Review collected in partnership with Embassy Suites Hotels
    Helpful?
    Response from Ted F, General Manager at Embassy Suites by Hilton Hotel Kansas City - Plaza

    Thanks for your comments on the recent stay at the hotel. I do apologize for the issues you experienced. The hotel is getting all new sofa beds in the next month so that will be a nice enhancement for the guests. Thanks for staying with...More

    Reviewed March 28, 2016

    I enjoyed my experience with dinner. The food was good and the bartender/server was excellent. I was there all week so I would like to commend Becky and Craig. I also enjoyed the happy hour portion the food was very tasty and I loved that...More

    Helpful?
    Response from Ted F, General Manager at Embassy Suites by Hilton Hotel Kansas City - Plaza

    Thanks for the nice comments on your restaurant experience at the hotel. I will share these comments with the staff. Thanks for staying with us. Ted Frerking General Manager

    Reviewed March 28, 2016

    This hotel was noisy and not clean. Above all, however, I did not have a sense of security and privacy in this hotel. The housekeeping staff left my room door not only unlocked, but unlatched one day. I came back late at night to an...More

    Review collected in partnership with Embassy Suites Hotels
    Helpful?1  
    Response from Ted F, General Manager at Embassy Suites by Hilton Hotel Kansas City - Plaza

    I do apologize that you had a terrible experience at the hotel. The housekeeping staff should make sure your door is secured and latched when they leave and I will address this issue with them. Thanks for staying with us. We appreciate your business. Ted...More

    Reviewed March 27, 2016

    I was sick when I checked in so I was thrilled when they let me check in early. There were twenty other ways where I thought the service was exceptional. The property and room, however, have seen better days. The cafeteria area and sitting areas...More

    Review collected in partnership with Embassy Suites Hotels
    Helpful?
    Response from Ted F, General Manager at Embassy Suites by Hilton Hotel Kansas City - Plaza

    Thanks for the comments on the fantastic service you received at the hotel. I do apologize for the items you mentioned in your room and I will have these items addressed. We appreciate your business and look forward to a return visit. Ted Frerking General...More

    Reviewed March 25, 2016

    We waited 3 hours for early check in and never recieved our premium room or an early check in. We Asked multiple times about our room and continue to be told it was not ready. The front desk clerks were not helpful .More

    Review collected in partnership with Embassy Suites Hotels
    Helpful?
    Response from Ted F, General Manager at Embassy Suites by Hilton Hotel Kansas City - Plaza

    I was disappointed to read of the poor service you received at the front desk. We usually get great comments on the desk service so I was concerned to read they did not deliver great service to you during your visit. I will share these...More

    Hampton Inn & Suites Kansas City Country Club Plaza
    832 reviews
    #6 of 109 hotels in Kansas City
     
    Sheraton Suites Country Club Plaza
    685 reviews
    #25 of 109 hotels in Kansas City
     
    Holiday Inn Country Club Plaza
    664 reviews
    #13 of 109 hotels in Kansas City
     
    Courtyard Kansas City Country Club Plaza
    518 reviews
    #21 of 109 hotels in Kansas City
     
    About
    Amenities
    • Top amenities
    • Restaurant
    • Pool
    • Room Service
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Breakfast included
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Center with Internet Access
    • Room Service
    • Breakfast included
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Restaurant
    • Pool
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    Details
    • Price range
    • $184 - $287 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #37 Business Hotel in Kansas City
    Photos
    Traveler (200)
    Room & Suite (75)
    Pool & Beach (3)
    Dining (2)
    Nearby
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    Nearby Restaurants
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    Nearby Attractions
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    Questions & AnswersAsk a question
    Brenda B
    how far is this hotel from power and light district and what transportation is available?
    January 30, 2017|
    Answer Show all 3 answers
    Response from Susan T | Reviewed this property |
    If you have a car driving around Kansas City is always an option, but for the about 10 minutes it would take to get to the power and light district from the hotel a cab might be your best option. That way you don't have to... More
    0
    Votes
    Charvee N
    Would you all recommend this place as a good spot for a bachelorette party of about 14 ladies ages 22-30?? Looking to shop, eat good, go to power and lights and Westport for a weekend.
    January 14, 2017|
    Answer Show all 5 answers
    Response from AndyDanica2016 | Reviewed this property |
    I have stayed in Kansas City many times for both business and pleasure. This is a nice hotel but if you are looking to experience The Power and Light District I would recommend a different hotel. I would recommend the... More
    1
    Vote
    patk432
    It was NOT dust!! It was splotches of something. I suppose they could have blown the dirty water on my car that was puddled around the parking lot. Either way, I had to have my car professionally cleaned to get the substance off.
    December 4, 2016|
    Answer
    Response from William S | Reviewed this property |
    Pretty sure vehicles and contents are left in the parking lots at owners own risk.
    0
    Votes
    Room Tips
    "Stay at another hotel"
    Read review
    "Stay somewhere else."
    Read review
    "South side is best. Also, the elevators aren't sufficient when the hotel is full. I'd suggest..."
    Read review
    "Ask for larger beds and bathrooms"
    Read review