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Embassy Suites by Hilton Hotel Kansas City - Plaza

Priceline$182*
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06/11/2017 06/12/2017
1 room 2 adults 0 children
$205*
$182*
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$189*
$189*
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Embassy Suites by Hilton Hotel Kansas City - Plaza
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1,717 Reviews from our TripAdvisor Community

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Start your review of Embassy Suites by Hilton Hotel Kansas City - Plaza
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Reviewed 3 days ago NEWvia mobile

Came to KC to honor, celebrate, and bury my 95 year old FATHER. Who was a WWII NAVY VETERAN. The staff addressed our families needs. Starting with GREAT complimentary reception in lounge, to a great breakfast in morning, then a FUNCTIONING POOL & JACUZZI to relax in after we came from Leavenworth and funeral. Every issue the staff addressed including...

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Helpful?
Thank DnJf
Manhattan, Kansas
HOTEL’S FAVORITE REVIEW
Reviewed March 4, 2017 via mobile

Stayed on a busy weekend for business travel. Love this family friendly hotel style. The nod to Plaza architecture is lovely and the rooms spacious and clean. The desk staff worked with me to get me a room using my Hilton Honor status as leverage. I was in a premier suite (which from what I can tell meant free candy)....

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Thank debnus
About Hotel's Favorite Review
Ted F, General Manager at Embassy Suites by Hilton Hotel Kansas City - Plaza, responded to this review

It was good to read that you had a great stay at the hotel. We appreciate your business and look forward to your return. Ted Frerking General Manager

Valdosta, Georgia
Reviewed 4 days ago NEW

Spent three nights here and I would have to say that each night was a little different experience with some good and some not. First off, the hotel is in a really good location for shopping, dining, bar hopping, etc. and is pretty easy to connect to just about anywhere in KCMO from its somewhat central location. However, there is...

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Helpful?
Thank kbroski42
Miami
Reviewed 4 days ago NEWvia mobile

Everyone was wonderful! At breakfast, Ginger was very helpful and attentive to my needs. The reception staff was exceptional! The free shuttle service and the daily free happy hour were a plus. I enjoyed my stay and definitely would recommend to others.

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Helpful?
Thank Vaniabp
Reviewed 5 days ago NEWvia mobile

Great staff serving breakfast! Met a woman name Ginger who was very attentive and made sure everything was in order. When you go to Embassy Suites, you understand that service will be great. Ginger did not disappoint and met the standard

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Helpful?
Thank Craig S
Ted F, General Manager at Embassy Suites by Hilton Hotel Kansas City - Plaza, responded to this review

Thanks for staying at the Embassy Suites on the Plaza. It was good to read that you received great breakfast service during your stay. We have a great staff at the hotel and I will share your comments with them. We appreciate your business and look forward to having you stay with us again. Ted Frerking General Manager

Reviewed 6 days ago NEW

The staff was very pleasant, personable and accommodating for our short couples stay. The room provided quiet, quaint comfort for our get away. The shuttle driver was prompt and took us right outside of the restaurant where we wanted to dine.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Y3113PVcarolm
Update
Reviewed 6 days ago NEW

This hotel smelled of chlorine in the lobby and our room smelled of mold and mildew. The hvac system was incredibly noisy. Very unpleasant facility, pleasant staff. I can't believe this was a Hilton facility.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank 562boba
Ted F, General Manager at Embassy Suites by Hilton Hotel Kansas City - Plaza, responded to this review

Thanks for staying at the Embassy Suites at the Country Club Plaza. I do apologize for the issues you experienced with your room. I will have these items addressed and corrected. We appreciate the feedback and hope to have you stay with us again. Ted Frerking General Manager

Reviewed 1 week ago

Mary P. in house keeping was phenomenal was always on top of the room and any issues she fixed immediately. Only my trip to KC I was injured and what made my morning even a big smile was she left me a get well card which brightened up my time there. Thanks Mary P. you are awesome.

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Helpful?
1Thank Victor V
Ted F, General Manager at Embassy Suites by Hilton Hotel Kansas City - Plaza, responded to this review

It was good to read that Mary in housekeeping did a wonderful job of providing excellent service to you during your stay. She is a great team member and I will share these comments with her. Thanks for staying with us. We appreciate your business. Ted Frerking General Manager

Reviewed 1 week ago via mobile

Danny is a wonderful shuttle driver who spent time giving us great information on the plaza it was like being on a tour bus wish our drive was longer Jeffery is the man with the plan of happy hours if you need a happy hour place ask him

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Helpful?
Thank Jeannie C
Ted F, General Manager at Embassy Suites by Hilton Hotel Kansas City - Plaza, responded to this review

Thanks for the feedback on your recent stay at the hotel. The hotel does have a great group of shuttle drivers and I am glad that they did an excellent job during your stay. We appreciate your business and hope to see you again soon. Ted Frerking General Manager

Dallas, Texas
Reviewed 1 week ago

hotel from was out dated. carpet worn and torn. not the standard you expect from hilton. service was good. staff is nice and friendly but the hotel is old and run down. I do not recommend staying at this hotel.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank michaelcO1132GY
Ted F, General Manager at Embassy Suites by Hilton Hotel Kansas City - Plaza, responded to this review

Thanks for staying at the Embassy Suites in Kansas City. I do apologize for the items you mentioned with the condition of your room. It was good to read that the staff did a great job of providing excellent service to you during your stay. We appreciate your business and hope to have you stay with us again. Ted Frerking...

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06/11/2017 06/12/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Embassy Suites by Hilton Hotel Kansas City - Plaza

Address: 220 W 43rd St, Kansas City, MO 64111-3112
Location: United States > Missouri > Kansas City
Price Range: $178 - $281 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Hotel Kansas City - Plaza 3.5*
Number of rooms: 266
Reservation Options:
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Also Known As:
Embassy Suites Kansas City
Kansas City Embassy Suites
Hotel Style:
#37 Business Hotel in Kansas City
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Questions & Answers

Here's what travelers have asked, with answers from Embassy Suites by Hilton Hotel Kansas City - Plaza staff and other travelers.
7 questions
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Questions? Get answers from Embassy Suites by Hilton Hotel Kansas City - Plaza staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Do not park in the underground garage”
bosna5151, 2 weeks ago | Read review
“upper floors are quieter as long as you stay away from housekeeping service elevator and guest elevators”
gazooby, 3 weeks ago | Read review
“all the same unless you are willing to pay for a corner suite”
azbirder41, 3 weeks ago | Read review
“I'm a top-floor kind of person. All sides seemed quiet (I'd stayed here before).”
GamerGal, 3 weeks ago | Read review
“i would try to get on at least the 4th floor and up, the common area is large that the rooms surround and look down to”
williamrO4918XL, 4 weeks ago | Read review
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Priceline
$182* /night
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EmbassySuites.com$189
TripAdvisor$189
Elvoline$205
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Prices are for 1 room, 2 adults
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