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Embassy Suites by Hilton Hotel Kansas City - Plaza

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Traveler (268)
Room & Suite (80)
Pool & Beach (4)
Overview
  • Excellent35%
  • Very good23%
  • Average19%
  • Poor13%
  • Terrible10%
Travelers talk about
AMENITIES
Free Internet
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3 Star accommodation
All hotel details
Additional information
Offers from Embassy Suites by Hilton Hotel Kansas City - Plaza
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Embassy Suites by Hilton Hotel Kansas City - Plaza
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Aug 26Aug 27
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,051)
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2,045 results
Traveler rating
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All reviewsevening receptionmade to order breakfastmanagers receptionluke's hospitalhappy houromeletbreakfast stafffree drinksfree shuttlewestport areashuttle servicecomplimentary breakfastindoor poolgingerloisplazabyron
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1 - 5 of 2,045 reviews
Reviewed today

Hotel was beautiful at one point but you can tell it's gone downhill. The rooms are old and not configured well. No sink/mirror in the bathroom, just the tub and toilet. The sink is in the bedroom, strange! The manager's reception was nice enough but...More

Thank mypurplepearl
Hotel's Favorite
Reviewed 5 weeks ago via mobile

We had been at the ball atk all day & were hot & tired. After enjoying the pleasant complimentary happy hour we didn’t feel like driving anywhere. The great bartender suggested having a steak at the bar. Ok, that sounded good, what a great choice!...More

Thank MelodyLes
Response from Ted F, General Manager at Embassy Suites by Hilton Hotel Kansas City - PlazaResponded 4 weeks ago

Thanks for sending feedback on your recent stay at the hotel. It was good to read that you had a very nice stay at the hotel. Thanks for staying with us. We appreciate your business.

Reviewed yesterday

Yes as previously stated in other reviews, slow elevators. Wish the pancakes are served on the weekends, but a Good breakfast, Bacon shouldn’t be cooked so crispy. The male bartender Monday - Friday was Great!!!!.

Review collected in partnership with Embassy Suites Hotels
Thank mggwill
Reviewed 2 days ago

Wonderful and quiet. Great evening reception and friendly staff. Definitely try this hotel. Walking distance to great food and the Plaza. Breakfast was good and parking very ample. I will stay here again.

Review collected in partnership with Embassy Suites Hotels
Thank byings1
Reviewed 4 days ago

Ok hotel. Good location. A breakfast understaffed for the volume of people. Had to wait 30-45 min in line for omelette or pancakes. Staff was all very friendly. Rooms could use an update and some deep cleaning.

Review collected in partnership with Embassy Suites Hotels
Thank chris2durham
View more reviews
About
Amenities
Top amenities
Restaurant
Pool
Room Service
Fitness Center with Gym / Workout Room
Bar/Lounge
Breakfast included
Free Internet
Hotel Amenities
Business Center with Internet Access
Room Service
Breakfast included
Wheelchair access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Restaurant
Pool
Fitness Center with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
$150 - $287 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#37 Business Hotel in Kansas City
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
$150 - $287 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#37 Business Hotel in Kansas City
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (268)
Room & Suite (80)
Pool & Beach (4)
Dining (3)
Business Center & Event Rooms (6)
Questions & Answers
Ask a question
IowaAdvisor
June 30, 2018|
AnswerShow all 5 answers
Response from | Reviewed this property |
Yes we had to pay but if you don’t mind a little walk you could park in the street.
1
Vote
CCrmwll
October 4, 2017|
AnswerShow all 3 answers
Response from OrlandoCyclist | Reviewed this property |
The room is divided in two. You have your choice of beds for the bedroom. The front portion has a couch that may be opened to a sofa bed so two can sleep there. You can ask the front desk for a roll away to be placed... More
0
Votes
CCrmwll
October 4, 2017|
AnswerShow all 8 answers
Response from Debbie R | Reviewed this property |
The breakfast was very good. Made to order omelets, bacon , cereal, fruit , pancakes, donuts, juice and more. I think there is plenty for kids to choose from. There’s a great coffee shop walking distance from the... More
1
Vote
Room Tips
"Don't expect the typical Embassy Suites experience."
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"If you go through booking.com or similar service, you may want to contact the hotel directly to confirm..."
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"Check the map - I did - in order to choose the location of your room. I wanted one close to the elevators."
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"Get a low floor so you can walk down if the elevators aren't working"
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