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Embassy Suites by Hilton Hotel Kansas City - Plaza

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220 W 43rd St, Kansas City, MO 64111-3112
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (399)
Room & Suite (164)
Dining (9)
Travel safe during COVID-19
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Embassy Suites by Hilton Hotel Kansas City - Plaza
Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#79 of 124 hotels in Kansas City
Location
Cleanliness
Service
Value

Everyone needs a place to lay their weary head. For travelers visiting Kansas City, Embassy Suites by Hilton Hotel Kansas City - Plaza is an excellent choice for rest and rejuvenation. Well-known for its family-friendly environment and proximity to great restaurants and attractions, Embassy Suites by Hilton Hotel Kansas City - Plaza makes it easy to enjoy the best of Kansas City.

Guest rooms offer amenities such as a flat screen TV, a refrigerator, and air conditioning, and guests can go online with free internet access offered by the hotel.

Embassy Suites Kansas City features a 24 hour front desk, room service, and a concierge, to help make your stay more enjoyable. The property also boasts a pool and free breakfast. If you are driving to Embassy Suites by Hilton Hotel Kansas City - Plaza, parking is available.

Given the close proximity of popular landmarks, such as J.C. Nichols Memorial Fountain (0.2 mi) and Kelly's Westport Inn (0.2 mi), guests of Embassy Suites Kansas City can easily experience some of Kansas City's most well known attractions.

While you’re here, be sure to check out some of the cafes, including Succotash, Corner Restaurant, and Eggtc., all of which are a short distance from Embassy Suites Kansas City.

If you’re looking for something to do, The Nelson-Atkins Museum of Art (0.6 mi), Westport (0.2 mi), and The Ewing and Muriel Kauffman Memorial Garden (0.9 mi) are a nice way to spend some time, and they are all within walking distance of Embassy Suites Kansas City.

Whether you’re traveling for business, pleasure or both, Embassy Suites by Hilton Hotel Kansas City - Plaza is sure to make your visit to Kansas City one worth remembering.

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Full view
Property amenities
Paid public parking on-site
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Shuttle bus service
Business Center with Internet Access
Parking garage
Wifi
Paid wifi
Hot tub
Pool / beach towels
Indoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast buffet
Vending machine
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Gift shop
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Room service
Safe
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Green
Languages Spoken
English, Spanish
Hotel links
Special Offer:Price Match Guarantee
2,546Reviews13Q+A100Room tips
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Popular mentions
Caroline M wrote a review Jan 22
1 contribution
We really like staying at Embassy Suites because of the extra room for our family and because they are always nice! Well, not this one! The hotel was very old and in desperate need of repair and updating. The skylights in the pool area were leaking into the pool, the old TV in our room didn’t work, and our shower had no water pressure- was literally just a drip. I understand there were Covid restrictions, but happy hour could have been “to go” rather than the bar completely closed. Breakfast should have also been a cooked breakfast “to go” rather than a sack with a prepackaged muffin. Really? I have stayed at Hampton Inns during COVID that have served cooked breakfasts to go. People expect the cocktail hour and breakfast when they stay at Embassy Suites. Very poor management here. We definitely will not return here.
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Date of stay: January 2021Trip type: Traveled with family
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Mary Beth D wrote a review Mar 2020
Ozark, Missouri4 contributions1 helpful vote
Hotel's Favorite
I would like to extend a very sincere APPRECIATION to Michael.. our happy hour bartender who went above and beyond to accommodate me for my stay. He is very personable & kind! The hotel is very clean and dog friendly. The staff has been exceptionally friendly. I would definitely come back and recommend it to anyone coming through the area!
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Date of stay: March 2020Trip type: Traveled on business
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FlynLass1 wrote a review Nov 2020
Springfield, Missouri182 contributions54 helpful votes
Taking into account that there are COVID-19 restrictions, we were still very disappointed. The hotel prices seemed high considering that the amenities we enjoy at Embassy Suites were not available, like the cooked-to-order breakfast and Happy Hour. Ice machines were closed with a sign at the front desk that you could BUY ice. Self-parking is $18/night. The room furnishings were in need of repair. The straight chair in the living room felt like it was about to fall apart; the desk chair tilted forward and is uncomfortable; one of the bedside lamps is broken; the hairdryer didn't work; and the water pressure in the shower was VERY low. We stayed here because of the convenience to St Luke's Hospital. This was our first of several trips up here, but we won't stay at this Embassy Suites again.
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Date of stay: November 2020
Location
Service
Sleep Quality
Room Tip: Stay somewhere else
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PegRebul wrote a review Nov 2020
1 contribution
My family stayed the weekend and from the carpet to smoke smell to sink to bathtub to dirty sheets, leftovers in drawers and coffee pot, worn sheets on pull out sofa, stinky pillows, food stains on wall and carpet in living room, you name it we had the bad experience. The price was comparable to great hotels in the surrounding area and we had stayed at the Embassy Suites 7 years ago when it was at least decent so tried again. Never again! The breakfast was filth and slop. They had little service help to refill and keep things clean. It just turned my stomach and believe me there were plenty of people "chowing" down on all you can eat like savages. The front desk staff could careless if you were there or not. I asked for a manager but the front desk clerk told me she wasn't around???? I left a message for GM, Levi Siedensticker with no call back. I did not expect one. He has run the place down to the lowest of hotel standards. Hilton should be embarrassed to have their name associated with this hotel. This is about as much time I would waste on this hotel experience and the only time I have ever written a review.
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Date of stay: September 2020
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Sleep Quality
Room Tip: Avoid at all cost.
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Britt wrote a review Sep 2020
5 contributions
+1
We booked this hotel for a night so we can take are children to Lego Land over the weekend. My daughter pulled out the pull out couch because she wanted to sleep on it. When she pulled it out there were stains on the mattress, a dirty sheet balled up and crumbs along with an empty chip bag. There was blood on the bathroom wall behind the toilet and on the shower curtain. The couch was filthy along with the floor. The fridge had dirt and stains from a drink in it. The worst of it all there was a pair of bloody panties in the closet. We did get a refund!! Worst hotel ever!
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Date of stay: September 2020
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PRICE RANGE
$146 - $236 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
embassy suites kansas city, kansas city embassy suites
LOCATION
United StatesMissouriKansas CityWestport
NUMBER OF ROOMS
266
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Frequently Asked Questions about Embassy Suites by Hilton Hotel Kansas City - Plaza
Which popular attractions are close to Embassy Suites by Hilton Hotel Kansas City - Plaza?
Nearby attractions include J.C. Nichols Memorial Fountain (0.2 miles), Westport (0.2 miles), and Kelly's Westport Inn (0.2 miles).
What are some of the property amenities at Embassy Suites by Hilton Hotel Kansas City - Plaza?
Some of the more popular amenities offered include an indoor pool, free breakfast, and an on-site restaurant.
Which room amenities are available at Embassy Suites by Hilton Hotel Kansas City - Plaza?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Embassy Suites by Hilton Hotel Kansas City - Plaza?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Embassy Suites by Hilton Hotel Kansas City - Plaza?
Yes, a parking garage and paid public parking on-site are available to guests.
What are some restaurants close to Embassy Suites by Hilton Hotel Kansas City - Plaza?
Conveniently located restaurants include Beer Kitchen, Port Fonda, and Westport Cafe & Bar.
Are there opportunities to exercise at Embassy Suites by Hilton Hotel Kansas City - Plaza?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Are any cleaning services offered at Embassy Suites by Hilton Hotel Kansas City - Plaza?
Yes, dry cleaning and laundry service are offered to guests.
Does Embassy Suites by Hilton Hotel Kansas City - Plaza offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Embassy Suites by Hilton Hotel Kansas City - Plaza?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Embassy Suites by Hilton Hotel Kansas City - Plaza?
Many travelers enjoy visiting Union Station (2.5 miles), Thomas Hart Benton Home and Studio State Historic Site (1.0 miles), and Kelly's Westport Inn (0.2 miles).