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Embassy Suites by Hilton Hotel Kansas City - Plaza

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Embassy Suites by Hilton Hotel Kansas City - Plaza
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1,415 Reviews from our TripAdvisor Community

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Showing 1,410: English reviews
5 of 5 stars Reviewed yesterday NEW

Wonderful amenities with evening complimentary drinks and appetizers as well as restaurant worthy breakfast menu. The staff was very friendly staff. Excellent location to Westport and The Plaza. Shuttle service was provided to us even after we checked out of the room.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank nancykD3565PD
Newcastle, United Kingdom
Level Contributor
148 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 1,586 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Checked I 26th July for a three night stay, room 327. Plenty of room faults to mention; 1 - Room for three adults but only two cups for your drinks. 2 - Found a hotel guest sheet on the reception desk on check out ,it would have been a good idea to hand them out on arrival ! 3 -... More 

Helpful?
Thank SUSAN H
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Ginger and Byron gave the best service to me and my brother Jha'merre and I. Their service was phenomenal and made us feel welcomed. I enjoyed my stay at the Embassy and breakfast especially because of their warm friendliness. GREAT PEOPLE they are!

Helpful?
Thank J C
2 reviews
4 of 5 stars Reviewed 5 days ago NEW via mobile

Great experience at this hotel. The staff is super friendly and text to meet any needs prior to arrival and during the stay. The hotel is a little dated but clean. The fitness room had nice equipment but get there early. Nice evening reception and breakfast. Special acknowledgment to Tori for going above and beyond to ensure our time at... More 

Helpful?
Thank Melissa B
Omaha, Nebraska
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

We came to Kansas City for business and one of my colleagues had never been to the plaza. My wife is a Hilton Honors member and Embassy Suites seemed like a good choice. We were not let down! The staff was great and the rooms were well maintained and very clean! The Manager Reception was nice as all of the... More 

Helpful?
Thank AndyDanica2016
1 review
5 of 5 stars Reviewed 1 week ago NEW

The staff was very helpful. The facility was nice. The gym was up to date and comfortable for evening workouts. I did enjoy the breakfast staff for the 3 day stay. Mrs. Ginger was extremely friendly and informative about the area.

Helpful?
Thank Constance J
Kansas City, Missouri
1 review
5 of 5 stars Reviewed 1 week ago

The staff here was the friendliest I've ever encountered. They were all happy, nice and helpful the entire stay. The hotel is within walking distance of Westport and the wedding reception venue. Perfect for the group!

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank nataliesL7894GW
Ted F, General Manager at Embassy Suites by Hilton Hotel Kansas City - Plaza, responded to this review

It was good to read that you had a very nice weekend stay at the hotel. I am glad the staff did a good job of providing friendly and helpful service to you. We appreciate your business and look forward to having you return. Ted Frerking General Manager More 

Goose Creek, South Carolina
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago

We took a quit getaway to Kansas City with friends. The hotel is a little dated architecture but was really a great stay. We enjoyed the complimentary happy hour and snacks. The walk to the heart of the Plaza is a little long but we enjoyed the walk. We liked the hotel and will stay there again.

Helpful?
Thank Kenley S
Ted F, General Manager at Embassy Suites by Hilton Hotel Kansas City - Plaza, responded to this review

Thanks for choosing the Embassy Suites for your weekend get away destination. I am glad that you had a great stay at the hotel. We appreciate your business and look forward to having you stay with us again. Ted Frerking General Manager More 

Camden, Delaware
Level Contributor
4 reviews
4 hotel reviews
3 of 5 stars Reviewed 1 week ago via mobile

Nice hotel in a good location. Staff was friendly overall. The hotel itself is a bit outdated BUT the rooms were nice. The breakfast was fantastic. Overall, not a bad stay. Not sure if I'd stay again due to Hilton itself... not the hotel.

Helpful?
Thank 919JamesC919
Ted F, General Manager at Embassy Suites by Hilton Hotel Kansas City - Plaza, responded to this review

Thanks for staying at the Embassy Suites in Kansas City. I am glad that you had a nice stay at the hotel and found the hotel staff to be friendly and our breakfast fantastic. Thanks for staying with us. Ted Frerking General Manager More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

The front desk clerk Tori was awesome, she was smilling and very inviting. Thanks for giving this Embassy Suites a great first impression. The breakfast staff was also kind and friendly. The food was prepared perfect. Ginger was very inviting. I will certainly stay here again.

Helpful?
Thank DivaTravelers
Ted F, General Manager at Embassy Suites by Hilton Hotel Kansas City - Plaza, responded to this review

I am glad that you had a great stay at the hotel and that Tori and Ginger did a great job of taking care of you during your stay. I will share these comments with them. We appreciate your business. Thanks for staying with us. Ted Frerking General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Airport Transportation
  • Concierge

Additional Information about Embassy Suites by Hilton Hotel Kansas City - Plaza

Address: 220 W 43rd St, Kansas City, MO 64111-3112
Location: United States > Missouri > Kansas City
Price Range: $173 - $264 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Hotel Kansas City - Plaza 3.5*
Number of rooms: 266
Reservation Options:
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Also Known As:
Embassy Suites Kansas City
Kansas City Embassy Suites
Hotel Style:
#37 Business Hotel in Kansas City
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