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Sheraton Suites Country Club Plaza

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Sheraton Suites Country Club Plaza
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615 Reviews from our TripAdvisor Community

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Showing 608: English reviews
Fredericksburg, Virginia
Reviewed yesterday NEW

This hotel is in the heart of the Country Club Plaza - a great shopping mecca in Kansas City. This hotel went out of its way to help a group I was with to have a great time in Kansas City. We moved here at the 11th hour from our planned hotel and they bent over backwards to help us....

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Helpful?
Thank dmine45
Iowa City, Iowa
Reviewed 4 days ago NEW

Our group secured a last minute (literally) booking here after the hotel we were booked at had delays in their renovations and simply wouldn't work for us. The desk staff, housekeeping staff, bartenders, wait staff, and everyone else went out of their way to make our group feel more than welcome and was happy to help with special requests. Rooms...

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Helpful?
Thank BWG1956
Bret J, General Manager at Sheraton Suites Country Club Plaza, responded to this review

We truly enjoyed having your group stay with us and I appreciate you taking the time to share your experience while staying at the Sheraton Suites Country Club Plaza. Make it a great day, Bret Jones General Manager

Overland Park, Kansas
Reviewed 1 week ago

Contemporary, clean, and comfortable place to stay in Kansas City. Nice views of KC's Country Club Plaza area. Staff is friendly and very helpful with requests. Visit the bar for a drink! We had excellent martini's, Bloody Mary's and specialty drinks. The unique indoor/outdoor pool was not crowded. Note that if you are here to see the Plaza Lights, the...

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Helpful?
Thank Gamacawa
Bret J, General Manager at Sheraton Suites Country Club Plaza, responded to this review

Thank you for the review and for staying with us at the Sheraton Suites Country Club Plaza. I am thrilled that you were able to experience how talented our F&B team is and I hope to see you again on your next trip to the KC area. Make it a great day, Bret Jones General Manager

Springfield, Missouri
Reviewed 1 week ago via mobile

Sandy was an awesome server in the hotel restaurant. She was friendly and really positive. Luv this hotel great shopping and lots to do. We come here yearly and it is always fun and great food , music and shopping.

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Helpful?
Thank lisa5311
Bret J, General Manager at Sheraton Suites Country Club Plaza, responded to this review

Thank you for the review and for staying with us at the Sheraton Suites Country Club Plaza. Make it a great day, Bret Jones General Manager

Tulsa, Oklahoma
Reviewed 1 week ago

This hotel benefits from a great location on Country Club Plaza. You can walk to all of the shops and restaurants. All of the staff I encountered at this hotel was very friendly. Hotel was remodeled this year, but they definitely missed the details. Upon checking when taking the elevator up to my suite I noticed the elevator had multiple...

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Helpful?
Thank mlogsdon7
Bret J, General Manager at Sheraton Suites Country Club Plaza, responded to this review

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your...

Seattle, Washington
Reviewed 2 weeks ago via mobile

I spent a couple nights here for business and was not impressed. My bathtub had several black stains on it which made me cringe while showering. I ran out of toothpaste, went to the front desk expecting a free travel size tube. A smug guy named Adrian laughed in my face and said "nothing is free here. Sheraton is cheap."...

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Helpful?
Thank Sam S
Bret J, General Manager at Sheraton Suites Country Club Plaza, responded to this review

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your...

washington dc
Reviewed 3 weeks ago

This is a lovely hotel in a great location, where you can walk to numerous upscale restaurants, bars and shopping . Very nice, spacious two room suites with clear definition between rooms. In other words it is very easy to have a sleeping child in one part of the suite while you can enjoy the other room, tv, etc ,...

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Helpful?
Thank marypatWashingtonDc
Bret J, General Manager at Sheraton Suites Country Club Plaza, responded to this review

Thank you for taking the time to review the hotel and for staying with us. Make it a great day, Bret

Reviewed 4 weeks ago

This Hotel was within walking distance of almost everything- the staff at the hotel was very nice as well. The rooms were big enough for our family but you could hear every noise on the street all night long- we were even up on a higher floor and the noise on the street was heard in the bed room and...

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Helpful?
Thank Samantha H
Bret J, General Manager at Sheraton Suites Country Club Plaza, responded to this review

Thank you for taking the time to review our hotel and for staying with us. Make it a great day, Bret Jones General Manager

Reviewed 4 weeks ago

We recently stayed at the Sheraton Suites Country Club Plaza in conjunction with a family wedding reception. I have to say I had mixed feelings after reading other travelers reviews. On one hand, we found the room well sized and it was clean in good condition. The lobby was clean and had a selection of daily newspapers available. For convenience...

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Helpful?
Thank Bill Y
Bret J, General Manager at Sheraton Suites Country Club Plaza, responded to this review

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your...

Pekin, Illinois
Reviewed November 1, 2016

Our suite had an average size bedroom and larger living room. The hotel has had recent renovations, although the bathroom still seem a bit dated. There is generous space in the living room area with a couch, easy-chair and desk with office-chair for working. The bed linens are above average and crisp and white. There is a microwave, refrigerator and...

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Helpful?
Thank Pippadude
Bret J, General Manager at Sheraton Suites Country Club Plaza, responded to this review

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Make it a great day, Bret Jones General Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Sheraton Suites at Country Club Plaza is minutes from Sprint Center, Power & Light District, Kansas Speedway and the Kansas City Zoo. ... more   less 

Additional Information about Sheraton Suites Country Club Plaza

Address: 770 W 47th St, Kansas City, MO 64112-1802 (Formerly Sheraton Kansas City Hotel at Country Club Plaza)
Location: United States > Missouri > Kansas City
Price Range: $163 - $280 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Suites Country Club Plaza 3.5*
Number of rooms: 256
Reservation Options:
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Also Known As:
Sheraton Suites Country Club Plaza Hotel Kansas City
Sheraton Hotel Country Plaza
Sheraton Kansas City
Sheraton Country Plaza Hotel Kansas City
Kansas City Sheraton
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Questions & Answers

Here's what travelers have asked, with answers from Sheraton Suites Country Club Plaza staff and other travelers.
6 questions
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Questions? Get answers from Sheraton Suites Country Club Plaza staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Great for groups.”
 of 5 bubbles dmine45, yesterday | Read review
“The hotel is in a relatively quiet area for all rooms.”
 of 5 bubbles Pippadude, Nov 1, 2016 | Read review
“Rooms on higher floor has best views”
 of 5 bubbles karenjF1945DY, Sep 26, 2016 | Read review
“Rooms with south view looks over Country Club Plaza”
 of 5 bubbles billw743, Aug 28, 2016 | Read review
“go ahead and gamble with expedia and other travel sites.....all the area hotels are very nice!”
 of 5 bubbles N2846JAmarko, Aug 23, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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