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Sheraton Suites Country Club Plaza

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Sheraton Suites Country Club Plaza
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594 Reviews from our TripAdvisor Community

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Showing 588: English reviews
Townsville, Australia
Level Contributor
15 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

This is a very good hotel in the Country Club Plaza with 15 blocks of shops and restaurants. Hotel very well located and only a short walk from the plaza. Rooms were very spacious with a seperate bedroom. Laundry facilities available which is great if your on a multi city trip. Staff were very friendly and helpful. Breakfast in the... More 

Helpful?
Thank Gailglas
Iowa
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

We got to the hotel and Sasha checked us in. We didn't think to ask for a double so needed up with a queen. Got to our room and noticed the one bed. Called down to front desk and explained we would appreciate a double room if possible. Sasha told us to stay put and he would bring key cards... More 

Helpful?
Thank alfonsos1
San Diego
Level Contributor
88 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

My rating is in context of the normal price relative to the hotel quality. I actually booked on Hotwire, so I did not pay normal rates, but my rating is in context of what it would have cost. Pluses are the location (walking distance to great park areas and many great restaurants), upbeat staff, room size, pets allowed at no... More 

Helpful?
Thank lifesaver1
Bret J, General Manager at Sheraton Suites Country Club Plaza, responded to this review

Thank you for taking the time to share your experience. It is disappointing to hear that you found parts of the hotel worn as the response to our multimillion dollar renovation that covered all areas of the hotel have been very favorable. The new parking equipment should be installed in the next few weeks and 24 hour valet service will... More 

New York City, New York
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

Hotel was decent overall. Staff was courteous and professional. Room was a decent size and clean. Would recommend hotel staff to leave more than just two towels and one robe with slippers though. There were two of us in the room. We had to call for extra towels both days. Hotel parking was flooded with pouring water in some locations... More 

Helpful?
Thank Wendy M
Bret J, General Manager at Sheraton Suites Country Club Plaza, responded to this review

Thank you for staying with us and for sharing your experience. Unfortunately a leak in the city water main on the street impacted our parking garage for several days while they repaired it. I apologize for any impact the water may have had on your stay. I also have some exciting news to share about our luggage service. 24 hour... More 

Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Comfortable stay. I enjoyed the layout of the suite, small living room with couch and desk that opens up to small bedroom. Staff was very friendly. Breakfast was not as good as other Sheraton's I have been to though. Basic but sufficient gym: Free weights and bench, a few tread mills, elipticals and a bike like machin (the on where... More 

Helpful?
Thank Eric Aaron K
Bret J, General Manager at Sheraton Suites Country Club Plaza, responded to this review

Thank you for taking the time to review our hotel and for staying with us. We will use your comments to continue to improve. Make it a great day, Bret More 

Clay Center, Kansas
Level Contributor
106 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Had a warm welcome from the friendly and more than obilging desk staff. Room was kept well and was comfortable. Has a nice bar and resturant down stairs although we did not eat there. $15.00 parking under hotel. nice views if up in higher rooms. Walking distance of alot of the plaza.

Helpful?
Thank Bill W
Bret J, General Manager at Sheraton Suites Country Club Plaza, responded to this review

Thank you for staying with us and taking the time to review our hotel. Make it a great day, Bret Jones General Manager More 

Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here for a weekend of shopping on the Plaza.renovated and very nice. I especially like the french doors to the bedroom! Nice touch! I would highly recommend this hotel. Free parking across the street.

Helpful?
Thank Mark O
Bret J, General Manager at Sheraton Suites Country Club Plaza, responded to this review

Thank you for staying with us at the Sheraton Suites Country Club plaza and for taking the time to review the hotel. We are all very excited about the multi million dollar renovation we just completed and hope to see you again in the very near future. Make it a great day, Bret Jones General Manager More 

Saint Paul, Minnesota
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago via mobile

If you like shopping and dining out, it's in a good location. Parking underground is dark, hot, and tight. Height limit is 6'10". They charge you $15 per day to park there but there is no accountability for it. The door from one garage level to the elevator did not have a working badge swipe. The style of the hotel... More 

Helpful?
Thank KRGC8
Bret J, General Manager at Sheraton Suites Country Club Plaza, responded to this review

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your... More 

Pinckney, Michigan
Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 15, 2016

I had a very nice Stay at the Country Club Plaza while visiting in Kansas City.. The Hotel was very comfortable. In the morning I enjoyed the buffet breakfast with a special egg request. In the evening, I enjoyed a very nice conversation with the Bartender Tara or Kara.

Helpful?
Thank Andre' C
Bret J, General Manager at Sheraton Suites Country Club Plaza, responded to this review

Thank you for the review and for staying with us. I am glad you enjoyed breakfast and we are lucky to have Tara, she is a fantastic bartender. I hope she talked you into one of her signature drinks, they are awesome! I appreciate your business and hope to see you again on your next trip to Kansas City. Make... More 

Wichita, Kansas
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 14, 2016 via mobile

The Sheraton is a great hotel for families. The suites have the two rooms and a small fridge. For our kids, swimming is a must and the Sheraton has an indoor/outdoor pool. The location on the Plaza is perfect because even as a family you can easily walk everywhere. If you are hungry in a pinch, Bo Lings, the Chinese... More 

Helpful?
Thank timsquared
Bret J, General Manager at Sheraton Suites Country Club Plaza, responded to this review

Thank you for staying with us at the newly renovated Sheraton Suites Country Club Plaza and for taking the time to share your experience. The plaza location is awesome, I am glad you and your family enjoyed your stay. Make it a great day, Bret Jones General Manager More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Sheraton Suites at Country Club Plaza is minutes from Sprint Center, Power & Light District, Kansas Speedway and the Kansas City Zoo. ... more   less 

Additional Information about Sheraton Suites Country Club Plaza

Address: 770 W 47th St, Kansas City, MO 64112-1802 (Formerly Sheraton Kansas City Hotel at Country Club Plaza)
Location: United States > Missouri > Kansas City
Price Range: $193 - $308 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Suites Country Club Plaza 3.5*
Number of rooms: 256
Reservation Options:
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Also Known As:
Sheraton Suites Country Club Plaza Hotel Kansas City
Sheraton Hotel Country Plaza
Sheraton Kansas City
Sheraton Country Plaza Hotel Kansas City
Kansas City Sheraton
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