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Adam's Mark Hotel & Conference Center

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799 Reviews from our TripAdvisor Community

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Showing 799: English reviews
Parsons, Kansas
2 reviews
2 of 5 stars Reviewed 2 days ago NEW via mobile

Great thing is shuttle service to ballgames. Ate in bar before royals game and asked two employees what time bar closed and both said midnight. Got back from game at 9pm and bar was closed. Went to hotel room and both mattresses were lumpy and squeaky. Couples room who was with us was fine. Opened up curtains and there were... More 

Helpful?
Thank KERRI B
Jason M, General Manager at Adam's Mark Hotel & Conference Center, responded to this review

Thank you for taking the time to respond regarding your stay with us at our hotel. We really appreciate your feedback. We take pride in the level of service we provide and are disappointed that you did not have an overall good experience as those traveling with you did. Please contact me Front Office Manager, Michelle L. @ 816.737.4791 to... More 

Wichita, Kansas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

We visited Adams mark in April and had a good expierence. On a scale of 1-10. It was a 7. (See my previous post from then. ) and then we returned again last week for another family trip. This time we went to the water park and it was pretty cool. We forgot a few things and were able to... More 

Helpful?
Thank Brooke F
Jason M, General Manager at Adam's Mark Hotel & Conference Center, responded to this review

Thank you Brooke for your recent review of the Adam's Mark Hotel. I am glad that my staff was so attentive to your needs while visiting Kansas City! We look forward to seeing you and your family again in the near future! Thank you again for choosing the Adam's Mark Hotel while in Kansas City! More 

Sioux Falls, South Dakota
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed at this hotel for a volleyball tournament. The lobby is very well cared for. The staff is very friendly. I was very impressed with the ladies working at the bar. More people should love their jobs as much as they do. It showed in every thing they did. The rooms and hallways were run down more then I... More 

Helpful?
Thank JamieBru
Jason M, General Manager at Adam's Mark Hotel & Conference Center, responded to this review

Thank you Jamie for your recent review of the Adam's Mark Hotel. I am glad to hear that my staff were friendly, and accommodating during your stay. We hope to see you again soon when visiting Kansas City. More 

2 reviews
4 of 5 stars Reviewed 3 days ago NEW

Myself, wife, 7 year old son, and 1 year old son stayed two nights and attended two Royals games. The front desk staff was very helpful getting us into our room quickly after a 16 hour drive. They gave us an upper floor so our sons could watch the fireworks after a Friday night game. The lobby, our room, and... More 

Helpful?
Thank Dennis W
Jason M, General Manager at Adam's Mark Hotel & Conference Center, responded to this review

Thank you Dennis for your review of the Adam's Mark Hotel. We are delighted that you and your family enjoyed your stay. We will have the down elevator repaired within the next couple weeks. We appreciate your patience as safety is our utmost importance. We hope to see you and your family again in the near future. More 

Skiatook, Oklahoma
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

Extremely overpriced. You have to pay extra for breakfast, parking is terrible, the place is very worn-looking on the outside. I assumed at the price I had to pay that the water park was included---nope. It was $20 extra each. Even the pop machine on my floor would not give the right brands; I heard more than one person yelling... More 

Helpful?
Thank wcharrison355
Jason M, General Manager at Adam's Mark Hotel & Conference Center, responded to this review

Thank you very much for taking the time to express your experience during your recent visit to CoCo Key Water Resort at The Adam's Mark Hotel. It is only through the valuable feedback of guests like yourself that we can continue to identify opportunities to improve the service, facilities and amenities that we provide to our guests. We take all... More 

Travelers are raving about these Kansas City hotels

2 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Stayed for a Royals game, the hotel was over booked and under staffed. Took forever to get in our room because they were sold out the day before and that day. Well no kidding, its a Royals baseball game, I'm sure this happens every weekend!! The AC in our room didn't work very well. 10 minute wait for the elevator.... More 

Helpful?
Thank pflueger1485
Jason M, General Manager at Adam's Mark Hotel & Conference Center, responded to this review

We truly have a unique facility that provides a great opportunity for family and friends to have fun and spend quality time together. Unfortunately, during your visit we failed to meet your expectations and for that I am sincerely sorry and would like to apologize. Please contact my Front Office Manager, Michelle L. @ 816.737.4791. I know she would be... More 

2 reviews
1 of 5 stars Reviewed 6 days ago NEW via mobile

Stay here only if you need a roof over your head for a game day. Not worth the price. The restaurant was "out" of items, room had been smoked in, and the staff? The staff and facility are totally overwhelmed by the popularity of the sports franchises success. I wont be back.

Helpful?
Thank Aaron S
Jason M, General Manager at Adam's Mark Hotel & Conference Center, responded to this review

Thank you for taking the time to respond Aaron. I really appreciate your feedback. I will work with the appropriate team members to improve our guest experiences in the future. Again we apologize for the issues and we hope you will come visit us in the future. More 

Level Contributor
3 reviews
3 of 5 stars Reviewed 6 days ago NEW

Better have lots of patients. Elevators are EXTREMELY slow. We got into the room and my granddaughter sat in the chair and found someone else's hair brush there. Then I went into the bathroom and the tub looked like there was sewer backed up into it. When we called the front desk they were there within 5 mins to correct... More 

Helpful?
Thank Joyce B
Jason M, General Manager at Adam's Mark Hotel & Conference Center, responded to this review

Joyce we appreciate your feedback regarding your stay at the Adam's Mark hotel. . It is only through the valuable feedback of guests like yourself that we can continue to identify opportunities to improve the service, facilities and amenities that we provide to our guests. We take all feedback very seriously and I can assure you that we engage all... More 

Council Bluffs, Iowa
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I booked this hotel because it is located close to Arrowhead for the Guns N Roses concert. The hotel is clean and the staff is very friendly! They offered a shuttle to and from the concert. The hotel had cute decorations to go with the theme of the concert. I will stay again when we come in the fall for... More 

Helpful?
1 Thank Christinatravels26
Jason M, General Manager at Adam's Mark Hotel & Conference Center, responded to this review

Thank you Christina for your review! We look forward to seeing you and your family again in the fall. Thank you for choosing the Adam's Mark when traveling to Kansas City. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

Workers friendly, carpets stained/dirty, a.c. low as could go (60 degrees) room still warm, beds were the worst I have ever slept in (mattresses thin, lumpy) We had 3 rooms in our group all concur with above disappoints. No fridge or microwave in room.

Helpful?
1 Thank Jackie F
Jason M, General Manager at Adam's Mark Hotel & Conference Center, responded to this review

Jackie it appears that the hotel did not provide you with the resort experience during your stay. Please contact my Front Office Manager, Michelle L. @ 816.737.4791 to discuss your stay further. We hope to hear from you soon. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Adam's Mark of Kansas City is a full-service hotel and conference center located on the Southeastern side of Kansas City, MO. Our location is adjacent to the Truman Sports Complex, home of the Kansas City Chiefs and Royals. The Adam's Mark of Kansas City offers over 369 well appointed rooms and 17,000 sq. ft. of event and meeting space. ... more   less 

Additional Information about Adam's Mark Hotel & Conference Center

Address: 9103 East 39th Street, Kansas City, MO 64133 (Formerly Holiday Inn Kansas City SE - Waterpark)
Location: United States > Missouri > Kansas City
Price Range: $85 - $226 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Adam's Mark Hotel & Conference Center 3.5*
Number of rooms: 369
Reservation Options:
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Also Known As:
Holiday Inn Kansas City Se - Waterpark Hotel Kansas City
Sheraton Kansas City
Kansas City Sheraton
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