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Best Host Inn Plaza Kansas City South

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5701 Longview Rd, Kansas City, MO 64137-2728
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Traveler (64)
Room & Suite (26)
Dining (8)

About

#77 of 124 hotels in Kansas City
Location
3.6
Cleanliness
3.4
Service
3.6
Value
3.9
We are a 3-Star Hotel with every room equipped with Microwave, Refrigerator, Coffee Maker, Irons, Safes etc. We have Banquet Facilities, Meeting Rooms and our Japanese Steakhouse and Sports Bar will be opening very soon. We have an Indoor Climate Control Swimming Pool which is open year round. We have a gym on premises for the health conscious guests. Our Amenity package includes Free Wine Basket in every room, a Full Breakfast and our in lobby beverage center and variety snacks is available round the clock. We are fully smoke-free hotel and do not allow pets in guest rooms. We have free shuttle service within 10 mile radius.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Airport transportation
Business Center with Internet Access
Conference facilities
Non-smoking hotel
Parking
Wifi
Indoor pool
Outdoor pool
Breakfast buffet
Banquet room
Meeting rooms
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Safe
Seating area
Microwave
Refrigerator
Flatscreen TV
Bath / shower
Telephone
Iron
Wake-up service / alarm clock
Kitchenware
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Business

Location

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158Reviews2Q+A24Room tips
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Most Recent
Juliette M wrote a review Sep 2022
Yorktown, Virginia6 contributions
This hotel is in process of new ownership and remodeling. I was supposed to be in a remodeled room and since I stayed here many years ago, I knew what it was once like. The only thing changed in my room was carpet and bedspreads. The sheets had burn holes as well as much of the furniture in the room. There was no listing of TV Channels, so surfing was the only way to find a program. Many scary people living here. I was given my towels, but they forgot to give me washcloths. I went back to the front desk to request one and they had none. No working restaurant nor any type of breakfast. Many workers were there, not sure if they were just workers or working on the hotel. Also curtains in the room did not fully cover the window and there were broken curtain rods, etc. There was no internet. What few vending machines they had, at least 2 weren't working. There was no rolling chair at the desk and nowhere to plug in the computer.
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Date of stay: September 2022
Location
Cleanliness
Service
Trip type: Traveled on business
Room Tip: Rooms on the back side of the hotel are much more quieter than the rooms on the front.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Betty J wrote a review May 2021
1 contribution
My two daughters and I stayed at this hotel for a month. I started to get sick on day three. The ceiling in our room was leaking. The managers Mother who worked the front desk told me to move the bed and put a bucket under it. I asked for another room and she said they were booked for the next 90 days which was completely untrue. The drugs were terrible in there. The smell of cigarette and marijuana smoke were constant in the halls. The people at the front desk turn a blind eye to it. I now have mold poisoning and a very long road ahead of me to get well. I would not recommend this place to anyone. We have stayed in many hotels over the years. This was by far the worst one. It is absolutely not worth it, people.
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Date of stay: April 2021
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jerre Leahy, Revenue Management at Best Host Inn Plaza Kansas City South
Responded May 24, 2021
Your feedback is very important to us and we have sent your concerns to the General Manager for their review.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Devin W wrote a review Oct 2019
Orange, California10 contributions22 helpful votes
The location immediately off the freeway is one of the best features of this hotel. Other than that, the location doesnt offer any other commercial business (food, drink, stores, etc). There was no fan in the bathroom, the rooms were musty, and there were bugs in the room. We left an item in the room and kept getting bounced around from person to person. I realize this is our fault, but youd like to see a hotel that actually tries to get you your item back.
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Date of stay: October 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jerre L, Reputation Management at Best Host Inn Plaza Kansas City South
Responded Nov 7, 2019
Devin, Thank you for your feedback. We are sorry there were several issues during your stay and that we fell short in making you feel safe and comfortable. We are working with our staff to be sure we are responding to our guest's needs with the empathy and concern deserved. We appreciate you highlighting our location. As far as the pests in your room, our pest control company services our hotel on a regular basis, as a precaution, we have treated your room to prevent further infestation. We're glad that we were able to find your item that was left in the room. Again, please accept our apology for your inconvenience and we hope to welcome you back in the future for a better outcome.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
leia wrote a review Jul 2019
1 contribution1 helpful vote
No customer service when we were checking in. The lady in front was rude and unfriendly. Feels like she was being forced to work. When we got up, towels were so small. That should have been another red flag. Then later at night while in the bathroom, I saw a roach crawling by the bath tub. Then I saw a couple others on the door. We immediately had to check out of that place. The hotel did not even compensate us.
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Date of stay: July 2019Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Jerre L, Reputation Management at Best Host Inn Plaza Kansas City South
Responded Aug 2, 2019
Thank you for being our valued guest and for sharing your experience with us. We apologize your stay was less than perfect. Your experience is not representative of our usual performance, and your accommodations not up to the standards you deserved. We will have our pest control company treat your room. Please accept our apology for your inconvenience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Larissa wrote a review May 2019
2 contributions3 helpful votes
We recently stayed here over the weekend when we first walked in it smelled so strong of smoke the hallways smelled bad also. The front desk girl was very rude on top of being not professional in appearance. They gave us our keys and when we went upstairs there were people already sleeping in the bed oh my god I was so embarrassed the elevator was sketchy a lot of noises we told the lady the room was occupied and she seemed confused. As we did get another room but it was in horrible shape. There was a huge hole in the door there was no latch to keep me feeling safe there was a lot of traffic and the people in the room next door fought all night long the TV didn’t work so we had to watch it on our mobile devices. The curtains were half hanging off and the carpet was badly stained the bed felt disgusting and I couldn’t wait to get out of there. Where is the ownership of this hotel this place should be condemned until upgraded it’s a safety and health hazard. There was no food for breakfast the pool was closed and the fitness room was lacking big time. This is by far the worst hotel I’ve stayed at and I’m not hard to please but we will NEVER stay here again. The restaurant attached was a joke. The food is overly priced and not worth it.
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Date of stay: May 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Jerre L, Reputation Management at Best Host Inn Plaza Kansas City South
Responded May 27, 2019
Thank you for sharing your feedback. Please accept our apology for your inconvenience. We have shared your feedback with the staff members and we have already taken care of the issues. We truly hope you will give us another chance to prove that we are committed to providing outstanding guest service. We look forward to welcoming you back to our hotel.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mike V wrote a review May 2019
3 contributions2 helpful votes
It's a 1970s Holiday Inn that's had little maintenance since then. One of the lifts cluncked and rattled in the lift shaft. Carpets are worn, basin outlet wouldn't open and Mark N is right ... no towels unless you collect at the desk. Hope you noticed BEFORE showering. Beds were OK.
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Date of stay: May 2019
Location
Service
Sleep Quality
Trip type: Traveled as a couple
Room Tip: Even numbered rooms overlook a roaring interstate.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Jerre L, Reputation Management at Best Host Inn Plaza Kansas City South
Responded May 27, 2019
Thank you for taking the time to share your comments. We're disappointed to read about the issues that you have experienced. We have shared your feedback with the staff members and steps have already been taken to correct these mistakes from being repeated in the future. We truly hope you will give us another chance to prove that we are committed to providing outstanding guest service. We look forward to welcoming you back to our hotel.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
triplemofokc@yahoo.com wrote a review May 2019
1 contribution1 helpful vote
First the hotel listed a pool but it was closed and clearly had been closed for a long time. Our room was clean but very worn. Curtain were torn and not in good working condition. We only had two towels and two wash clothes and no hand towels. It took two trips to the lobby to get additional towels. The breakfast was ok nothing special.
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Date of stay: May 2019
Value
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Jerre L, Reputation Management at Best Host Inn Plaza Kansas City South
Responded May 21, 2019
Thank you for sharing your feedback. On behalf of our team please accept our apology for not meeting your expectations. We've shared your review with our team in order to improve. We hope to welcome you back for a much better experience. Thank you for your business.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
mark-n wrote a review Mar 2019
1 contribution1 helpful vote
I was very displeased with the service, quality and price of the hotel. Reviews are deceptive. Do not stay here, period. After dishing out $75 to stay at a hotel, I found that they required an additional $100 deposit for the night. No smoking? The whole hallway and room reaked of weed. Upon arriving to the room, I found a half used roll of toilet paper “folded” instead of a fresh roll. No worries, I figured it was a cheaper place. Tired, my friend and I crashed for the night. In the morning, when trying to shower, I awoke to discover that there were no towels. I called the front desk and when I asked for some, the attendant say “we got none.” The water pressure in the shower was less than the sink faucet. Free breakfast was sad. I could go on but I’ll stop here to say, stay here if you like, just bring your own towel...and bucket of water.
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Date of stay: March 2019Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Jerre L, Reputation Management at Best Host Inn Plaza Kansas City South
Responded Mar 7, 2019
Thank you for taking the time to leave your feedback. Please accept our apology. Your feedback with regards to no towels in your bathroom has been shared with the concerned individuals to improve our future guests’ experiences. We hope you will return so we can make it up to you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
cesar w wrote a review Dec 2018
2 contributions2 helpful votes
You know when people say this is the best hotel I have ever been to, well imagine the complete opposite of that the hotel had all sorts of problems like the room smelled like cigarettes and I think the pool had not been cleaned in forever and the person was really rude to our family. The kids were really upset when they only had 25 channels. I had to watch the food network with the kids and my wife. If I could go back in time I would go back in time and quickly book a DIFFERENT hotel
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Date of stay: December 2018
Location
Cleanliness
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Jerre L, Reputation Management at Best Host Inn Plaza Kansas City South
Responded Jan 3, 2019
Cesar W, thank you for choosing to stay with us. Please accept our apologies for the inconveniences you experienced during your visit. We have shared your concerns with our team and we are implementing a plan to correct these issues. We would love to welcome you back so that we can provide you with the outstanding service you deserve. We look forward to seeing you the next time you are in the area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Max T wrote a review Nov 2018
Omaha, Nebraska55 contributions12 helpful votes
Frankly, I've never been treated so poorly when simply trying to get a room. They were having all sorts of problems and tried to charge more for the room than what he had booked the room for. The front desk staff was beyond rude. I would recommend finding a different hotel if you're thinking of staying in the Kansas City area.
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Date of stay: November 2018
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Jerre L, Reputation Management at Best Host Inn Plaza Kansas City South
Responded Nov 17, 2018
Thank you for taking the time to share your experience. Please accept my sincere apology for your unpleasant experience and any inconvenience it may have caused you. I have noted your comments and will be taking appropriate action to prevent these issues for our future guest. Thank you for your business and we hope to have the pleasure of welcoming you back again for a much better outcome.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ALSO KNOWN AS
crescent hotel kansas city
FORMERLY KNOWN AS
Grand View Hotel
LOCATION
United StatesMissouriKansas City
NUMBER OF ROOMS
126
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BEST HOST INN PLAZA KANSAS CITY SOUTH - Updated 2022 Prices & Hotel Reviews (MO)

Frequently Asked Questions about Best Host Inn Plaza Kansas City South
What are some of the property amenities at Best Host Inn Plaza Kansas City South?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Best Host Inn Plaza Kansas City South?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Host Inn Plaza Kansas City South?
Guests can enjoy free breakfast during their stay.
Is parking available at Best Host Inn Plaza Kansas City South?
Yes, free parking is available to guests.
What are some restaurants close to Best Host Inn Plaza Kansas City South?
Conveniently located restaurants include Wingz & More, Fuji Japanese Steakhouse & Sushi Bar, and Fish City.
Are there opportunities to exercise at Best Host Inn Plaza Kansas City South?
Yes, guests have access to an indoor pool during their stay.
Does Best Host Inn Plaza Kansas City South have airport transportation?
Yes, Best Host Inn Plaza Kansas City South offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Best Host Inn Plaza Kansas City South?
Yes, laundry service and self serve laundry are offered to guests.
Does Best Host Inn Plaza Kansas City South offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Best Host Inn Plaza Kansas City South?
Many travelers enjoy visiting Harry S. Truman Farm Home (1.0 miles).
Is Best Host Inn Plaza Kansas City South accessible?
Yes, it offers reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.