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Best Host Inn Plaza Kansas City South

Traveler (58)
Pool & Beach (4)
Room & Suite (4)

About

#74 of 114 hotels in Kansas City
Location
Cleanliness
Service
Value
We are a 3-Star Hotel with every room equipped with Microwave, Refrigerator, Coffee Maker, Irons, Safes etc. We have Banquet Facilities, Meeting Rooms and our Japanese Steakhouse and Sports Bar will be opening very soon. We have an Indoor Climate Control Swimming Pool which is open year round. We have a gym on premises for the health conscious guests. Our Amenity package includes Free Wine Basket in every room, a Full Breakfast and our in lobby beverage center and variety snacks is available round the clock. We are fully smoke-free hotel and do not allow pets in guest rooms. We have free shuttle service within 10 mile radius.
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Property amenities
Free parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Banquet Room
Business Center with Internet Access
Conference Facilities
Indoor pool
Meeting rooms
Multilingual Staff
Non-smoking hotel
Self-Serve Laundry
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Room features
Air conditioning
Microwave
Minibar
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Business
Hotel links
Visit hotel website

Location

Full view
Contact
5701 Longview Rd, Kansas City, MO 64137-2728
E-mail hotel
Getting there
Kansas City Downtown Municipal Airport15 mi
Fairfax Field18 mi
See all nearby hotels
154Reviews
1Q+A
23Room tips
Traveler rating
  • 59
  • 31
  • 15
  • 18
  • 31
Time of year
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Popular mentions
We recently stayed here over the weekend when we first walked in it smelled so strong of smoke the hallways smelled bad also. The front desk girl was very rude on top of being not professional in appearance. They gave us our keys and when we went upstairs there were people
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Response from Jerre L, Reputation Management at Best Host Inn Plaza Kansas City South
Responded 3 weeks ago
Thank you for sharing your feedback. Please accept our apology for your inconvenience. We have shared your feedback with the staff members and we have already taken care of the issues. We truly hope you will give us another chance to prove that we are committed to providing outstanding guest service. We look forward to welcoming you back to our hotel.
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It's a 1970s Holiday Inn that's had little maintenance since then. One of the lifts cluncked and rattled in the lift shaft. Carpets are worn, basin outlet wouldn't open and Mark N is right ... no towels unless you collect at the desk. Hope you noticed BEFORE showering. Beds were
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Response from Jerre L, Reputation Management at Best Host Inn Plaza Kansas City South
Responded 3 weeks ago
Thank you for taking the time to share your comments. We're disappointed to read about the issues that you have experienced. We have shared your feedback with the staff members and steps have already been taken to correct these mistakes from being repeated in the future. We truly hope you will give us another chance to prove that we are committed to providing outstanding guest service. We look forward to welcoming you back to our hotel.
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First the hotel listed a pool but it was closed and clearly had been closed for a long time. Our room was clean but very worn. Curtain were torn and not in good working condition. We only had two towels and two wash clothes and no hand towels. It took two trips to the lobby
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Response from Jerre L, Reputation Management at Best Host Inn Plaza Kansas City South
Responded 4 weeks ago
Thank you for sharing your feedback. On behalf of our team please accept our apology for not meeting your expectations. We've shared your review with our team in order to improve. We hope to welcome you back for a much better experience. Thank you for your business.
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I was very displeased with the service, quality and price of the hotel. Reviews are deceptive. Do not stay here, period. After dishing out $75 to stay at a hotel, I found that they required an additional $100 deposit for the night. No smoking? The whole hallway and room reaked
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Response from Jerre L, Reputation Management at Best Host Inn Plaza Kansas City South
Responded Mar 7, 2019
Thank you for taking the time to leave your feedback. Please accept our apology. Your feedback with regards to no towels in your bathroom has been shared with the concerned individuals to improve our future guests’ experiences. We hope you will return so we can make it up to you.
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You know when people say this is the best hotel I have ever been to, well imagine the complete opposite of that the hotel had all sorts of problems like the room smelled like cigarettes and I think the pool had not been cleaned in forever and the person was really rude to our
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Response from Jerre L, Reputation Management at Best Host Inn Plaza Kansas City South
Responded Jan 3, 2019
Cesar W, thank you for choosing to stay with us. Please accept our apologies for the inconveniences you experienced during your visit. We have shared your concerns with our team and we are implementing a plan to correct these issues. We would love to welcome you back so that we can provide you with the outstanding service you deserve. We look forward to seeing you the next time you are in the area.
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Previous
PRICE RANGE
$58 - $71 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crescent hotel kansas city
FORMERLY KNOWN AS
Grand View Hotel
LOCATION
United StatesMissouriKansas City
NUMBER OF ROOMS
126
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