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Holiday Inn Kansas City Airport

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Holiday Inn Kansas City Airport
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209 Reviews from our TripAdvisor Community

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Showing 208: English reviews
Anchorage, Alaska
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Even though undergoing lobby renovations this hotel once again exceeded our expectations. The front desk night employee Ginny remembered us from 3 months ago. Staff are professional and kind. Plenty of grassy areas for my dog. The rooms are always quiet, clean and comfortable.

Helpful?
Thank Lisa S
Denver
Level Contributor
4 reviews
3 hotel reviews
1 of 5 stars Reviewed 6 days ago NEW via mobile

I intended to stay at this hotel but had to cancel. Unfortunately, despite providing sufficient notice, they charged my credit card for a one night stay and have not refunded the full amount. I have called the hotel and their customer service department several times with no resolution. Buyer beware!!

Helpful?
Thank Sarah R
Michael R, General Manager at Holiday Inn Kansas City Airport, responded to this review

Dear Sarah R, Thank you for completing a review of your stay with our property and please accept our apologies for the issue with cancelling your reservation. I will be happy to look into it. Please send me an email at mrose@hikciairport.com with your confirmation number and full name so I can pull your records and see what the issue... More 

Lincoln, Nebraska
Level Contributor
323 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Holiday Inn the night before an early flight. We were able to leave our car there for $5 a day while we were gone and catch the shuttle to the airport. The front desk staff at check in were helpful, but the woman working on Thursday morning was a gem. She knew what was going on... More 

Helpful?
Thank Buffy24
Saint Louis, Missouri
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Apparently this property was recently remodeled. I thought it was a new building so obviously the remodel is a success. Very easy to get to this hotel. Plenty of parking. The room was spacious and clean. I didn't hear any other people so it was wonderfully peaceful and quiet. I was traveling with my little dog and selected this property... More 

Helpful?
Thank PenGal24
Springfield, Missouri
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our room was clean and the bed was very comfortable. This was the quietest hotel I have stayed at. I did not hear a single sound from the hallway or another room. It was so nice not to hear the usual footsteps. The front desk staff were very friendly and glad to help. The only downside was no breakfast because... More 

Helpful?
Thank GCME03
Springfield, Missouri
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Highly advise making a reservation directly with the hotel...turns out it would have been the same exact price as the so called discount websites (Booking.com) but because we used Booking.com we don't qualify for free breakfast....yes, it would have been including going directly through the Holiday Inn. So, turns out, it will actually cost us more for using a discount... More 

Helpful?
Thank SophiaNieland
Lincoln, Nebraska
Level Contributor
55 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

About what you'd expect for an airport hotel. A bit used, average cleanliness and OK on the prices. Room needed maintenance on the toilet (water ran constantly) but otherwise and OK visit. Staff at front desk were very good, greeted us enthusiastically and were quick to help. No free breakfast, you eat in the restaurant which while good was a... More 

Helpful?
Thank Thauder
Michael R, General Manager at Holiday Inn Kansas City Airport, responded to this review

Dear Thauder! Than you for the review of your recent stay with us at the Holiday Inn KCI Airport. Your comments are a valuable tool in achieving our goal of being a "Hotel that guest love". We have began a multi million dollar renovation to the entire property and should have a 2nd floor and the public space completed by... More 

Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 23, 2016

Though the hotel is not new, overall the room was clean along with the bathroom. It was quiet and I slept well. Best option is the park and ride allowing us to keep our vehicle at the hotel and use their shuttle system to and from the airport. Great to avoid the hassle of parking and shuttling with luggage from... More 

Helpful?
Thank Kristang70
Brookfield, Missouri
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 17, 2016

We love this hotel! We brought 3 of our 4 boys with us and every one of us enjoyed the newly renovated room and restaurant. Very modern look and extremely comfortable! As always the staff was very courteous and eager to accommodate our needs. This is definitely a hotel to stay at for business or pleasure.

Helpful?
Thank Bakerboys1098
Michael R, General Manager at Holiday Inn Kansas City Airport, responded to this review

Dear Baker Boys! Thank you for your kind review of your recent stay with us at the Holiday Inn KCI Airport. We appreciate your patronage and hope to see you again soon. At Your Service! THE HOLIDAY INN KCI AIRPORT Michael B. Rose,CHA General Manager More 

Urbana, Missouri
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 9, 2016

Very nice. Beds were not as comfortable as they could have been. However the on site restaurant /bar "burger theory" was horrible. 1 hamburger and 3 sandwiches took over an hour. Other clients were complaing and leaving.

Helpful?
Thank Janet M
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
Official Description (provided by the hotel)
The Holiday Inn KCI Airport is connected by exterior walkway to the KCI Expo Center. A shared 300,000 SF parking lot offers guests complimentary parking. Opening in 2006, the Holiday Inn KCI Airport is a 2011 Torchbearer award winner and a 2010 Newcomer of the Year award winner with Intercontinental Hotels Group. ... more   less 

Additional Information about Holiday Inn Kansas City Airport

Address: 11728 N Ambassador Dr, Kansas City, MO 64153-2056
Location: United States > Missouri > Kansas City
Price Range: $103 - $151 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Kansas City Airport 3*
Number of rooms: 141
Reservation Options:
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Also Known As:
Holiday Inn Kansas City Airport Hotel Kansas City
Kansas City Holiday Inn
Hotel Style:
#15 Family Hotel in Kansas City
#24 Business Hotel in Kansas City
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