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The Fontaine

901 W 48th Pl Country Club Plaza, Kansas City, MO 64112-1895
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Traveler (376)
Room & Suite (125)
Dining (73)
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About

#9 of 118 hotels in Kansas City
Location
4.7
Cleanliness
4.7
Service
4.6
Value
4.3
Travelers' Choice
Located in the heart of Kansas City's best upscale shopping at Country Club Plaza, The Fontaine is a sophisticated, new destination for business and leisure travel. Walk across custom tile mosaics inset into the gleaming marble floor, enjoy intricately carved wood paneling and playful Renaissance artwork adorning the walls and marvel at the hand-blown Venetian glass chandeliers floating overhead. Each detail is designed to delight the senses while setting a scene of serene sophistication—a place in which guests are both dazzled and utterly relaxed.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Free shuttle or taxi services
Business Center with Internet Access
Conference facilities
Valet parking
Paid private parking on-site
Wifi
Pool / beach towels
Rooftop pool
Outdoor pool
Heated pool
Restaurant
Poolside bar
Rooftop bar
Banquet room
Meeting rooms
Rooftop terrace
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Outdoor fireplace
Sun terrace
ATM on site
Doorperson
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
Iron
Wake-up service / alarm clock
Minibar
Flatscreen TV
On-demand movies
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Modern
Languages Spoken
English, Spanish
4.5
1,805 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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The Fontaine hotel offers an atmosphere that strikes a balance between elegance and comfort, although some guests have suggested that certain areas could benefit from an update. Its prime location garners appreciation for easy access to local hotspots. While the staff's attentive service is widely acclaimed, there have been occasional reports of slower service. The rooftop bar and pool stand out as highlights among the hotel's amenities, despite some concerns over extra charges. Room opinions are mixed, with comfort and cleanliness praised by some, but maintenance and amenity issues noted by others. Cleanliness generally meets guests' expectations, but issues with linens and towels have been raised. The value of the hotel is debated, with some guests feeling the costs outweigh the benefits, particularly when considering additional charges for services like breakfast and parking.
Location
Convenient
Atmosphere
Inviting
Rooms
Comfortable
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Top-notch
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1805Reviews26Q+A100Room tips
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Chelsea K wrote a review Feb 20
1 contribution
I wish I would’ve taken more pictures of this trip, but we truly had a blast. We’ve stayed at this hotel multiple times, and every time gets better and better! This time we had the pleasure of meeting Joey and Nolan who tended bar in the rooftop lounge. They made us feel right at home and made some delish drinkies! Thanks ya’ll!
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Go see Joey and Nolan at the bar and don’t forget to tip WELL! :)
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at The Fontaine
Responded 6 days ago
Dear Chelsea, Thank you so much for the high rating. We're delighted to hear that you had a great time with us overall and that our amazing team members left a positive impression on you. We will be sure to pass your compliments along to Joey and Nolan. Please come back and join us again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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msai m wrote a review Feb 18
1 contribution
Kayla was an excellent hostess. The environment was relaxing being able to play your own music was a nice touch. I would recommend this to everyone. Everything was setup perfectly. It was chilly out so the blankets were also I nice touch. It was an all around great experience.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at The Fontaine
Responded 1 week ago
Dear Msai, Thank you for your five-star rating; it's a delight knowing you enjoyed relaxing at our property and that everything was set up perfectly for your trip. Rest assured, Kyala and our team have been passed your comments so they know how much their service impressed you, and we can't wait to welcome you back to The Fontaine for another exceptional experience; until next time!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sherronda S wrote a review Feb 18
1 contribution
Kayla made this the best experience! She informed us, made drink recommendations and food suggestions. The igloo experience was absolutely amazing! We enjoyed the venue but she made the night memorable. Thank you for your personable service!
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: The deposit does not go toward the bill.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at The Fontaine
Responded 1 week ago
Dear Sherronda, Thank you for staying with us at The Fontaine. We're happy to hear that Kayla's service impressed you and that you enjoyed a tasty dining experience while staying with us. It would be our pleasure to welcome you again in the future, so don't be a stranger!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Melanie T wrote a review Feb 18
1 contribution
The Fontaine is beautiful and our stay was mostly great! We started by Valet parking with Keito and he was the best! Very helpful and friendly. Valet also was super convenient to not have to mess with parking around this area. Our room, while clean/ comfortable… was the part that was MOSTLY great because it REEKED of marijuana. At first I thought the guests prior to us had left behind the scent but after we left and came back to the room later that night it was even worse so now I assume it was coming through vents from a nearby room? Not sure but it was a lot… I’m sure I sound like a square but lol it wasn’t pleasant. I’m also a breastfeeding mom and it’s my understanding that marijuana is not food for supply or the quality of milk for baby so I was just kinda panicked and finally called down to see if anything could be done and was told someone would come up but no one ever did. Other than that this place is amazing. Awesome bar/pool/restaurant area. Friendly staff. Clean rooms. Great location.
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Date of stay: February 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at The Fontaine
Responded 1 week ago
Dear Melanie, Thank you for your positive rating of The Fontaine! Keito will be proud to be commended for his outstanding valet service. We're also glad you enjoyed our clean, sophisticated, comfortable accommodations, convenient location, and wonderful amenities. We'll also make sure our front desk team responds to requests for assistance and make sure our smoking policies are observed. We appreciate you reaching out and hope you'll return.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Heather G wrote a review Feb 17
1 contribution
We did the igloo experience, & this was one of the most unique and fun experiences we have had at a Kansas City restaurant in quite awhile. Kayla was fantastic and so was the rest of the staff! This was for a birthday and just made it extra wonderful! The hot chocolate and the ability for us to play our own music was a really nice touch. Great job!
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at The Fontaine
Responded 1 week ago
Dear Heather, We are delighted that you were able to spend some time with us! Thank you so much for your kind words about our unique dining experience and for spotlighting Kayla's exceptional service. We'll be sure to share your compliments with her and the rest of the team! Take care, and know we'd be thrilled to welcome you back anytime your plans bring you this way.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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1966Sunshine wrote a review Feb 16
Kansas City, Missouri38 contributions
We celebrated birthdays at Zero One Rooftop. Kelsey was fantastic! Friendly, attentive and professional. Thank you, Kelsey, for a wonderful evening! The igloos are a unique experience. The perfect place for a special occasion. Nice selection of small plates and speciality cocktails.
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Date of stay: February 2024Trip type: Traveled with friends
Room Tip: Valet parking available. Street parking may be challenging at peak times.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at The Fontaine
Responded 1 week ago
We are delighted you chose to celebrate with us at Nine Zero One! Thank you so much for your perfect rating and kind words about our carefully curated menu and the excellent service you received from Kelsey. You can be sure we'll pass your compliments along! Take care, and we look forward to your return.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Freedom25478211690 wrote a review Feb 14
1 contribution
Booked on Agoda got the room for 155, Fontaine charged me 175, said they couldn't do anything, I guess they can just change the price even after you book it, dont stay here, terrible intrance, very hard to find, rooms were dusty, dont recommend!
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at The Fontaine
Responded 1 week ago
We value your feedback and are concerned about your experience with your booking and difficulty finding our entrance. Your comfort and satisfaction are important, and we'll look into the concerns you have raised. We're committed to providing all our guests with a welcoming and comfortable environment, and we thank you for bringing these matters to our attention.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Regina T wrote a review Feb 10
1 contribution
KELSEY was our server and she was amazing. Very friendly and informational about the drinks. We need a group picture and she was nice to take them for us. I will come back in the summer time. This was my first time here. Very nice and cozy. I like that we can play our music too
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at The Fontaine
Responded 2 weeks ago
Dear Regina, Thank you for your terrific review of your recent visit! We're delighted that Kelsey's exceptional service added to your experience, and we'll be sure to pass your compliments along to her. It was a pleasure having you here, and we look forward to your return.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mama G wrote a review Feb 10
United States2 contributions
I love this hotel! I will definitely be staying here when I visit KC. It is a clean spacious place and the staff is very friendly. The upper bar area is inviting. The bed was very comfortable and I loved the big walk-in shower. Yep, I’ll be back. ❤️
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at The Fontaine
Responded 2 weeks ago
Your enthusiastic praise of The Fontaine made our day! We're proud you enjoyed our warm hospitality, luxurious accommodations, clean, sophisticated property, and wonderful amenities. Many thanks for your excellent review, and we hope you'll return soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Safari27058611844 wrote a review Feb 9
1 contribution
Jessie was so helpful. The best! However, we stayed in room 105 and there was a mechanical sound like an airport concourse followed by a sound like Alex Baldwin's brass balls in Glengarry Glenross dropping over and over on a marble floor above us.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at The Fontaine
Responded 2 weeks ago
Thank you for sharing your experience with us. We're thrilled to hear that Jessie provided excellent service during your stay. However, we apologize for the disruptive noises you experienced. Your feedback is valuable, and we'll investigate and address the issue promptly to ensure a more peaceful experience for our guests in the future. Thank you for bringing this to our attention, and we hope to welcome you back for a quieter stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Not the right property for you?
There are more places to choose from in the Kansas City area.
PRICE RANGE
$137 - $226 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Hotel Sorella Country Club Plaza
LOCATION
United StatesMissouriKansas City
NUMBER OF ROOMS
132
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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THE FONTAINE $163 ($̶2̶4̶9̶) - Updated 2024 Prices & Hotel Reviews - Kansas City, MO

Frequently Asked Questions about The Fontaine
Which popular attractions are close to The Fontaine?
Nearby attractions include The Better Cheddar (0.2 miles), Puttery (0.3 miles), and Bloch Cancer Survivors Park (0.1 miles).
What are some of the property amenities at The Fontaine?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at The Fontaine?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Fontaine?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at The Fontaine?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to The Fontaine?
Conveniently located restaurants include Gram & Dun, Eddie V's Prime Seafood, and Jax Fish House & Oyster Bar.
Are there opportunities to exercise at The Fontaine?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at The Fontaine?
Yes, dry cleaning and laundry service are offered to guests.
Does The Fontaine offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Fontaine?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to The Fontaine?
Many travelers enjoy visiting Union Station (3.2 miles), Thomas Hart Benton Home and Studio State Historic Site (1.5 miles), and Kelly's Westport Inn (1.0 miles).