I think I've experienced too many Marriott properties that are simply better than this one. The Ambassador is a nice, small hotel --- but nothing memorable. The hotel is situated on a postage stamp property, which is likely the reason there's no grand entrance or foyer, or stylish, intimate restaurant. The "upgrade" room was still small and with no extra amenities. Quite disappointing. As always, the bed was super comfortable though. I'd stay there again if other luxury KC hotels were full up. Staff was friendly and the place was very clean.
Wrapping up a stay at the Ambassador and can't say enough about how happy I've been staying the last 3 nights. Been traveling to KC the last 26 years on business (always staying on the Plaza) but now have a new home at the Ambassador near the fun Power and Light District. Was at the Ambassador in Wichita a few week ago and met Paul Coury with his family and they made me feel like a friend...not a 'guest'! Thanks Paul for creating a great hotel portfolio and staffing with outstanding folks!
I am an RN with Titanium Elite status here to help with Covid surge in dialysis. This place charges $20 a night for parking. I asked to be placed in a quiet room. I was placed on 2nd floor facing the street. The guy at front desk said “oh it is a quiet room”. It was not quiet, and anyone with some common sense would know better. Street noise most of the night. I had already disinfected the entire room, so I just used an app on my phone with white noise and stayed. It was also right next to very bright street light making it impossible to block out all light. The restaurant food was average. Cheeseburger was about as average as could be. Brussel sprouts the same. Room was pretty nice. Beds were very firm (which I like), but if you don’t like a firm bed, I would definitely NOT stay here. The hotel location is nicely placed in the power and light district. The street view side has a view of the parking garage. The room was actually cleaned very well. The TV had streaming options, but I couldn’t get to them. The remote is highly confusing. The shower handle was shady with screws actually showing. I left a day earlier which I often do because of my job. I checked out, and the front desk person said she usually has to charge a daily fee for this. I have NEVER been told that from a Hilton property. Unfortunately, this is the 2nd Marriott property that has done this. She called an hour later stating that since I left a day early (4 nights instead of 5) and my rate was based on days stayed, the were going to my per night rate almost $40. This was almost equal to just saying 5 nights, so I just had them keep it. I didn’t want to give them the pleasure of jacking it up. During these times, the hotels including this one have been empty. Every single hotel besides this one have offered me a discounted rate just by seeing me in scrubs. Hotels have been doing everything in their power to make travelers happy and keep their business. Unfortunately, I guess this hotel has all the business they need. For now, I will be looking for Hilton properties in the KC area.…
Our March Madness trip was cut short, but we did enjoy our brief stay at the recently redecorated hotel. We had stayed there before because of the close distance to the Sprint Center and the complimentary shuttle to locations nearby. Our room was very spacious with a large sofa facing the television. There was a coffee/tea maker and a safe in the room. Free bottles of water were on the counter as well as snacks with a list of prices for those. The bath had a large shower and two sinks. The king sized bed was comfortable and the robes were nice to have. There was no drawer space in the bedroom to put folded pieces of clothing but there was some in the living room area. The lights in the bathroom periodically came on during the night, stayed on for a bit, then turned off, and I’m not sure why. A sign that could be placed on the door stated that 500 reward points would be given if you opted out of having the room cleaned.…
Recently, I decided to lean into hotel loyalty programs because of the benefits that accrue fairly quickly. When I travel for work, I also am looking the best rate and the Marriott Bonvoy app makes it easy to search for hotels offering special rates in my destination.. That's how I found the Ambassador Hotel on a recent work trip to Kansas City. The hotel ended up being around the corner from my local office and less than 30 minutes by Uber/Lyft from the Kansas City airport. It's well located downtown near the Power and Light District and a short walk to the KC Streetcar, which is Kansas City's enormously popular and successful free transit option that runs conveniently between River Market and Union Station, with plans to extend on to the Country Club Plaza. The Ambassador is comprised of an historical or original building and a new adjacent wing. I stayed in the original building, which has been beautifully restored. The lobby/bar/restaurant area is stylish and welcoming. I had a corner king room (for a slightly higher rate) that was enormous and offered a large comfortable work desk, a love seat and very comfy bed. Perhaps because of the old construction, but my room was incredibly quiet and peaceful. The bathroom was enormous with a beautiful walk-in, granite shower. There were snacks and mini-fridge that came with fun mixed cocktails for the end of a long day on the road. Service was friendly and the took care of special requests without delay. There is a small but well-outfitted gym in the basement, but it's central location downtown makes the Ambassador a great location from which to start your morning run or walk. Kansas City's hotel game certainly has improved recently and I would include the Ambassador as one of its better, newer offerings.…
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