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Residence Inn Kansas City Country Club Plaza

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Residence Inn Kansas City Country Club Plaza
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201 Reviews from our TripAdvisor Community

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Showing 200: English reviews
Springfield, Missouri
Level Contributor
71 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Country Club Plaza is half a block away. Plenty of free parking at this hotel. I liked having a room with an outside door instead of walking through a maze of hallways. The downsides: 1) A very loud door at the bottom of the stairs that you heard open/shut anytime of the day or night. 2) Very loud & squeaky... More 

Helpful?
1 Thank Bucky D
Dan G, General Manager at Residence Inn Kansas City Country Club Plaza, responded to this review

Thank you for giving us some feedback regarding your stay! I am sorry the doors were loud when guests were entering. I have my mainteance team looking into the problems you had with your room so they are corrected right away! I am glad your enjoyed our location and the amenities close by! We do hope to see you again... More 

Boise, Idaho
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 24, 2016

First time staying here and at a Residence Inn in many years. Got into our room early - was very clean, obviously roomy. Although we didn't eat the included breakfast buffet we did walk through and saw a large variety. We were impressed w/ the room & staff. And the location was great. Felt we got our money's worth.

Helpful?
Thank huskerut
Dan G, General Manager at Residence Inn Kansas City Country Club Plaza, responded to this review

"Pleasantly Surprised" is what we love to hear! I am glad you enjoyed your stay with us! My staff is one of the best in the industry! I hope you will select our Hotel again on your next trip to Kansas City! Please reach out to me directly if I can be of any help! More 

Reston, Virginia
Level Contributor
4 reviews
3 hotel reviews
3 of 5 stars Reviewed August 24, 2016 via mobile

The location is great, but the facility doesn't quite match us with greatness. I'd say it's satisfactory. The exterior entrance rooms seemed older than the rest of the hotel. But that said, it was very clean and comfortable, just not great.

Helpful?
Thank jdm1220
Dan G, General Manager at Residence Inn Kansas City Country Club Plaza, responded to this review

We appreciate you taking the time to give us a review of your stay! Yes, the exterior entrance building is a historic property over 65 years old. I am happy to hear it was very clean and comfortable. Our entire Hotel will go through a full renovation within the year! I do hope you will stay with us again on... More 

Detroit, Michigan
Level Contributor
49 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed August 24, 2016 via mobile

I visited the residence inn on the Plaza this past weekend. The highlight of this hotel for me is the location. It is just a short walk from everything on the plaza you could need, including great shops and many restaurants. Also, parking is very simple and there is a parking garage right next to the hotel. The hotel itself... More 

Helpful?
1 Thank Sarahlynn6
Dan G, General Manager at Residence Inn Kansas City Country Club Plaza, responded to this review

Thank you for your review of our Hotel! I am glad you enjoyed our location, the Country Club Plaza is a great place to visit! Our Hotel is scheduled for a full renovation within the year! We hope to see you again on your next trip to Kansas City! More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed August 22, 2016 via mobile

This was by far my worst experience not only in a hotel, but for the plaza. I had the room for a lady's night out. Our bathroom was not functioning properly and we were only offered a plunger. When I went to the front desk to inquire, her attitude was disgusting. I had to call another Residence Inn to verify... More 

Helpful?
Thank Tyuania D
Dan G, General Manager at Residence Inn Kansas City Country Club Plaza, responded to this review

Thank you for the feedback regarding your stay! I have read the work order logs regarding the toilet in your guest room. The dates of your stay our Hotel was completely sold out which is why we could not get your relocated to a different room. Our maintenance team has taken care of all the issues in the guestroom. My... More 

Winterset, Iowa
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed August 22, 2016

My family booked three rooms here to celebrate my parents' 50th wedding anniversary. Overall, this hotel was good for that purpose. The things we enjoyed were the public gathering spaces (at least one around back by our rooms near a fountain), the wonderful proximity to the Plaza and excellent coffee at Kaldi, and the nice hot breakfast in a spacious... More 

Helpful?
Thank JulieF9075
Dan G, General Manager at Residence Inn Kansas City Country Club Plaza, responded to this review

Thank you for taking the time to give us some feedback from your stay! I hope celebrating your parent's 50th wedding anniversary was a great success! Congratulations to them from all my team! We have revisited our checklist for the houseman to make sure they make more frequent trips around the Hotel to check on trash, especially on the weekends!... More 

Bengaluru (Bangalore), India
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 16, 2016

Perfect is the word , I will use for the hotel. I liked their concept of breakfast and evening social. The front office team was a great help in helping me to understand the town. House-keeping team does an amazing job.

Helpful?
1 Thank Sanjay19701
Dan G, General Manager at Residence Inn Kansas City Country Club Plaza, responded to this review

On behalf of my entire team I want to thank you for taking the time to give us some feedback from your stay! I am very proud of my team and the service they provide! I hope you will stay with us again on your next trip to Kansas City! More 

Topeka, United States
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed August 15, 2016

After this stay I am re-thinking how I view the Mariott brand. When we entered our room the first thing that caught my eye was the BIG stain on the carpet. Once inside we noticed water all over the bathroom floor and toilet seat and a candy bar wrapper on the bedroom floor. We were in a rush to get... More 

Helpful?
2 Thank Christopher H
Dan G, General Manager at Residence Inn Kansas City Country Club Plaza, responded to this review

Please accept our sincere apologies for the inconvenience with your guest room. The front desk agent mistakenly put the guest room in the system as vacant and ready after a guests checked out early due to a family emergency. The room should of been placed as vacant and dirty for housekeeping to re-clean it. The room was cleaned earlier in... More 

Columbia, Missouri
Level Contributor
6 reviews
2 of 5 stars Reviewed August 14, 2016

The room that we stayed in should be converted to storage or office space. We stayed in a bottom floor, actually below ground level, room that was very loud and poorly insulated. We heard people entering the complex until late in the evening as they walked through the entry way adjacent to our room. The smell of mildew was the... More 

Helpful?
Thank Chris F
Dan G, General Manager at Residence Inn Kansas City Country Club Plaza, responded to this review

Thank you for giving us some feedback from your stay.The building your room was located in is a historic building, over 65 years old. We do stuggle from time to time if it is very humid weather trying to keep the older building smell down, which is what the smell probably was. Our property is scheduled for a complete renovation... More 

Kirksville, Missouri
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 7, 2016 via mobile

The location was great, a block off the Country Club Plaza in Kansas City. Our room was fine but it was on bottom floor right next to outside entrance and it was a noisy door. Top floor would be preferable. We were celebrating an anniversary and front desk would have upgraded us but they were booked full.

Helpful?
Thank Patty F
Dan G, General Manager at Residence Inn Kansas City Country Club Plaza, responded to this review

Thank you for giving us some feedback regarding your stay! I am sorry the door was noisy that entered your building. Maintenance has adjusted it so it will hopefully be more quiet now. I hope your and your husband had a great anniversary! Please reach out to me directly on your next trip to the Plaza and I will be... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Restaurant
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Residence Inn Kansas City Country Club Plaza

Address: 4601 Broadway, Kansas City, MO 64112-1461
Location: United States > Missouri > Kansas City
Price Range: $197 - $394 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Kansas City Country Club Plaza 3*
Number of rooms: 106
Reservation Options:
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Also Known As:
Residence Inn Kansas City Country Club Plaza Hotel Kansas City
Kansas City Residence Inn
Hotel Style:
#19 Business Hotel in Kansas City
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